They don't even have the slight bit of professionalism to open on time on a SUNDAY. Waited 15 min…read morepast twelve and nothing. Just needed to get shoe cleaner, I would never buy shoes from here. Not only are their resale prices a robbery some of their shoes look used.

Stay away! My 12 year old son and two nephews were browsing in the store today 5/28/2023 at the…read moreTucson Mall and were approached by a male worker (bald with a beard). My son had a small cologne sample in his hand that he was smelling and the worker approached him yelling at him and said "hey get the fuck out!" "'That could have exploded!" My son didn't know why the man was yelling at him but he didn't argue back or question why he was yelling at him and they just walked out of the store. The man watched them walk away. Very disappointed that they were treated that way.

We were out of town and my husband needed some shirts. We found DXL with ease and went to shop…read more The staff was helpful and friendly. The cashier was very efficient and checked all the sizes ( one was wrong) and we corrected the issue. If she didn't do her job so good we would have had to go back and exchange the size. She sure did save us a trip.

Just had a far less than stellar experience. Came in looking for a jacket for an event in 2 days…read more Checked my email first and saw a bunch of discount pricing - except EVERYTHING I looked at was full pop. So I found a nice jacket and opted for a pair of slacks to match. Funny thing, when I asked for suggestions the clerk brought me a plaid pattern, completely different from the plaid in the jacket. I had to ask if this was a new style or something. He agreed it may be too busy. I picked out a black dress shirt, for nearly $100 -of course no sale price! Ok, so the ensemble looked pretty good. At the register I asked for some kind of discount, you know military? Senior? Good looking guy? Nothing. As he is putting my slacks on the hanger, he obviously didn't care, I called him out that he was hanging them with the crease about an inch off center. Just sloppy for a store of this caliber. My purchases have been treated at a discounting box store. Then came my shirt - the trigger for this review. Having been folded and pinned, it was very wrinkled. I asked if there was a pressing service - I was ignored. Then, I was looking closer at the shirt and saw something was on it. I scratched it to no avail. I asked for a discount- after consulting with the other clerk (manager) , I was told I had 2 options (ROFL). First, the could order one for me with a $15 charge but no guarantee I'd get it in 2 days. My second option was to but it and he was pretty sure it would come out in the wash. Full price, of course. So now my motivation for never shopping there again is to get back on my diet!

I called in to see if they had item in stock I needed and Rebecca was very king and helpful and…read morelistened entirely to my needs and got me the much needed answer

Let me just say, this isn't about the store in Tucson, it's about the company , and online orders…read more 511 Tactical has always had great products, but lately, as others are doing, their customer service and products have taken a backseat. After waiting three weeks for a product, and numerous emails, today I find out they didn't have what I ordered, whaaaa?? So I finally called their customer service number, 15 minutes later, someone by the name of Jason gives me this news. Now, he claims the money was refunded on 12/22, but I have not seen it yet, so he said he would process it again. That only tells me they didn't do it, and they never bothered to inform me, just bad , bad customer service, don't order anything online from them.

I received a call from Liz, the store manager, regarding my previous experience. She called as a…read morecustomer recovery follow-up, apologized for the situation, and took the time to explain the confusion surrounding the return. I appreciated that she personally followed up and acknowledged the situation. She also said she would use this as a coachable moment with the team to help prevent something similar from happening again. While the original experience was frustrating, I do appreciate the follow-up, apology, and effort to address the issue. Thank you, Liz, for taking the time to call me and make things right.

I was disappointed with the customer service I received at this location. When I asked about…read morereturning a pair of sneakers that had developed a hole after only a short period of normal use, the employee at the front desk was condescending and dismissive rather than helpful. I was also told that a purchase made at Nordstrom could not be returned to a Nordstrom Rack store, despite both Nordstrom's website and a customer service representative stating otherwise. Instead, I was told I would need to drive to the Scottsdale location to process the return. The interaction lacked professionalism and left me feeling that my concerns were not taken seriously. Based on this experience, I do not plan to return to this location.

Returns department was excellent and Patti was very kind and efficient. Wish other Macys would…read morelearn from her what customer service is. She was extremely helpful. They didn't have styles that one could actually buy but it's a very nice and organized store. They can definitely improve upon the lighting and make it brighter inside and have a larger Petite section for sure. They also have a Backyard clearance upstairs and one can browse this section to find deals here.

Macy's hasn't changed a lot in the last ten years. The store is clean. Employees are friendly. A…read morelot of merchandise to choose feom - large clothing selection. This visit there were a ton of sales, so it might be a good value. Check the sales ads for extra savings and bargains. Not a large sock/hosiery selection. Macy's has changed up there chwckout processes. Instead of checking out at the counters, there are two checkouts per floor. Be aware of this because the lines do get long.

I had an appointment at this location the one by Tucson Mall, but i was squeezed in between 2 ppl…read morewithout appointments. It seemed like I wasn't taken cared of as much as the non appointment customers. I fact the other customer who complained that didn't have an appointment had his own person to help and cater to him. This location was the worst in terms of customer service and one would expect that if one made an appointment they woukd have been taken cared of.

Honestly I came here 2 times to find a suit for a wedding. Before I even came in I had called to…read moresee if they did walk ins and questions about measuring. I was told to be measured, it would be $25. We went in anyways not planning to get measured but few days later I found out measurements are free and that we were lied to. The first time we came the guy just basically gave a suit and told my fiancé to try it on, and when my fiancé came out the pants were clearly long. I asked about alternations and the sales person didn't tell me any useful information about tailoring and just told me "i would sell it as is". We were hoping to try on more suits to see what my fiancé liked but we felt pressured into buying that one specific suit and honestly it just felt like he was rushing us and trying to make the sale and to get us out of there. Obviously me and my fiancé left because we just felt rushed and felt like we weren't being helped at all. The second time was a bit better, there was this nice lady who was genuinely just trying to help us but since we had a bad experience from our first visit we just wanted to be left alone. She was new but helpful. Wish we had gotten her the first time. We ended up just buying a suit from the mens warehouse website because we did like the suits and the quality, but we just hated the customer service at this location.

This shop is in Tucson Mall. They have some nice items. The clothing is mostly cotton and feels…read moresoft. They have things like crystals, singing bowls, purses, wall hangings, jewelry and more. They have incense, journals, Himalayan salt lamps, candles. If you are looking for a metaphysical gift, it would be a good spot. The clothing looks comfortable and casual. They have some accessories such as scarves, hats and tote bags. The salesperson welcomed visitors and left us alone to browse.

This is such a fun mall with plenty of shopping, food, and drinks! There's a great variety of…read morestores, lots of places to grab a bite or enjoy a drink, and plenty to keep you entertained. Definitely a great place to spend a few hours browsing, eating, and having a good time!

This mall has definitely seen better days. If you need a safe place to walk with AC this is gonna…read morehit the mark, but if you want a legitimate shopping day you're better off going to Encantada. There are a few nicer options here like Old Navy, Sephora, and CottonOn but overall it's pretty bleak. Lots of those gaming / figurine stores where you wonder if they ever sell anything. If they could get a big flagship store here it might turn around but without that it's just a collection of mid-tier stores and random odds and ends.

Excellent selection of men's suits -- from high-quality off-the-rack options to custom-fit…read moretailoring. They offer exceptional service and a great range of styles for every occasion.

Not sure i didnt review this place years ago. You should get your suits here. The suit options are…read moreamazing, service is wonderful, and the value is impeccable. My buttons were fixed free after a year because its his warranty. Come get suits, support local, and get better products. A++

Thank you Natalie and Ms "Metal" (pink hair) I neglected to get her name but deserves to be…read morerecognized as well for the exceptional customer service. They both greeted us with a warm smile and were very conscientious with making sure we got what we needed for prom. The store was very neat and tidy despite the crowds on Saturday. Kudos to all involved.

This glorious angel, Isabel helped me and my friend while we had to pay for a dress with literal…read morePennie's. This woman deserves all the love in the world I hope she sees this and I hope she has the most amazing night of her life. She literally helped us pay with 2 gifts cards, 9 dollars in cash, and 2 dollars in literal cents, AND THEN, on top of that she let me pay 4 dollars on my card while they were technically closed. Thank you to this blessed, kind, beautiful angel. And she complimented my fugler. I love you Isabel.