I came in looking for Salomons, but the style I wanted wasn't available in my size. Oliver took the…read moretime to recommend the Cloudsurfers as an alternative. The price was comparable, and they felt very comfortable during the try-on. I put in over ten miles of walking each day at work, so I'm hopeful these shoes will continue to provide comfort and support.

I ordered some equipment online. Your website says "order now (3 PM) and receive by 8 PM". At 7:30…read morePM, Doordash still had not picked up the order for delivery. I called the store. Talked with three different managers. I said I want my $10 delivery fee plus $5 tip refunded. All refused. Said delivery fee goes to Doordash. I was told I could cancel order and drive to store. If I could drive, I wouldn't have paid $15 for same day delivery. I was told I could cancel order and have it shipped to me. If I wanted to wait 3 days for delivery, I would have ordered the equipment for less on Amazon. One manager started talking without listening to me, told me there are a lot of scam websites, I probably got scammed, and that I was talking over him. I informed him that he was talking over me, I didn't order from a scam website, and that one of the managers confirmed my order was ready for Doordash to pick up. Another manager told me she's not responsible for what's on the website, and was unwilling to agree to suggest to higher management that they take the false advertising about same day delivery off their website. She said I should complain to Doordash. I said I have no contract with Doordash, Dick's does, and Dick's should take responsibility for Doordash failing to fulfill the contract on the website. She said it was probably in the fine print somewhere that Dick's isn't responsible for Doordash's service, or lack thereof. I received my delivery at 1:30 PM the following day, 17.5 hours after it was promised. Your company engages in deceptive marketing, and your managers are untrained in customer relations.

Last minute winter sock shopping. Place wasn't too busy…read more Seems like they had enough of stock. Line moved quickly and everyone was nice. Always a stop for outdoor things.

The very worst Gun Counter customer service in the area. Stood at the gun counter while a person…read morebefore me was being helped. After waiting 11 minutes with three other employee's working the gun/optic counter and just seeming to be having a BS session not 15 feet away while not one of them even inquired if i had been helped yet. I finally gave up, and walked out. I bought the Rifle I wanted to purchase at Murphy's. I paid an extra $25.00 but the service was fantastic. I will never go back into Sportsman's again and with Bass Pro soon to open at the Tucson Market Place, I hope they put Sportsman's Warehouse out of business. These people really need to screen or supervise these employee's better.

Parker, CO location is out of business. A lot of what they carry are second or third shelf type of…read moreequipment, so don't expect top of the line ANYTHING. Had to return a massager that worked once and wouldn't hold a charge... never heard of the brand, but was Chinese junk.

I bought a pickle ball paddle with a torn face, not noticeable until the wrapping was removed. It…read moreis under 2-year warranty. The manufacturer says to deal with the merchant. Big 5 says it is discontinued so they can't exchange it. I found five identical paddles in the store, except for their color and asked to exchange for one of those. They refused saying the price has gone up since I bought my paddle on sale. I would have to pay the difference. I had to dance through hoops and spend one and a half hours arguing with various managers (in store and on the phone) before we worked out a deal. Big 5 needs to treat its customers better.

My town has a fairly small REI with expected limited choices. This REI is at least twice as large,…read moreit was great to visit. Quality of service was as you would expect, salespeople were informed and helpful. I have visited many REIs over the years, and this is one of my favorites.

I should have done this yesterday. I was here…read more i needed a Tsa friendly travel belt i don't have to remove at security. Can't have any metal. i found 3. I picked one. I have Actually been looking since i wore the other one out from 2014 and had to discard. I expect a decade of use out of this one as well.

This place is closing, I'm sad that I didn't get a chance to visit sooner. There was a huge line…read moreout the door since it was their going out of business sale. Super hot inside. If you can get there before they close I think this weekend? 4/4/26.. you'll get a good deal! Sad to see this 75 yr old business close. Can't really speak to service as we didn't buy anything. Seemed like a huge selection although most was gone.

They need to change the name to Miller's Outdoor, the surplus is practically non-existent…read more If you're looking for a store like the one on 6th Avenue long,long ago, or like the ones on YouTube overflowing with all manner of military gear,you will be sorely disappointed. BUT..if you're looking for a boonie hat or a shemag, you came to the right place. Prices are so-so. Final Verdict? You can probably do better...

Great service and selection, Eric and staff can answer any questions you might have. Everything…read moreyou could need for a great fly fishing experience.

Best fly shop in the entire state! Owned and operated by a talented and passionate guy named Eric…read morewho cares about his customers and treats every customer like family. Great selection of rods, reels, lines, flies, gear and just about anything you can think of for a river or a lake. Sage, Orvis, Simms, Fishpond, Winston, Galvan, Rio, Scientific Anglers and more. I've been shopping here for decades and can't say enough great things about this place.

Beautiful NEW location @ Spectrum Mall!…read more Recommend: Absolutely. FINALLY SW Tucson got some love!! Long overdue 'outdoor sports' store with everything 'hunting/fishing/camping' and more. Very wide aisles, very brightly lit, extremely clean and stocked. Cameras were hanging literally ALL over the store's ceilings and super friendly staff were abound everywhere. Pros: Can find numerous outdoor/camping/fishing/firearms items galore. Not yet available, but was informed would be online 'soon', and that you can shortly come in to sell used firearms; or for trade-ins! Nice! Live bait is available, gun primers are back in stock, generators and a hefty line of Lodge Cast Iron. Additionally, though you have to look, you can find some very nice price fishing rods amongst the extremely high priced ones. My favorite thing here was the local fishing condition kiosk you could walk up to and digitally see what's going on in the area. Cons: Minus approximately TWO things I found throughout the store (one being a brand of .22LR ammo and some patriotic T-shirts, there really are no 'deals' or holiday sales going on. In fact, prices are not below average online retail at this point; hope that changes. *Cons: Gun prices, including USED guns are not valued correctly here. Prices are just not sales encouraging at this point though guns have certainly held their value recently. *Cons: Additionally, I was shocked to find that there was an EXTREMELY limited amount of 9mm ammo and absolutely zero bulk ammo available. Not a good way to start off a store. The sheer need and current national stock having NO issues at this point was sloppy not to have that as a selling point to bring in peeps with their families. The store mutually was practically absent of reloading items which I hope changes because this clearly, is a hot market in retail across this nation and to 'not' stock it was an entirely other missed opportunity that smaller stores are raking in on. I feel these points were a sorely missed set of ideals for opening this store, especially when you consider these are HOT items in the Tucson area. Overall, very nice store and I hope it becomes a main-stay for the area. While hunting isn't specifically big in this area, all things ammunition, reloading, guns and fishing ARE. Local and District Managers; take note.

I have been in this place for an hour. When I asked for help with camp stoves, they asked me if I…read moreneeded help carrying it out. No I needed help. Now I'm in line to check out. One cashier and I've been now waiting for 15 minutes. I'm waiting on a manager and they look at me like I'm crazy. I'm #2 in the Que for the manager. I'll just walk out. Do not go to this store!!