Many problems with pain in my left foot. I work on cement…read morefloors all day and my feet have suffered and finally caused me great pain. Went to Fleet Feet in Tucson and was quickly met by Connie. She was very nice and attentive and asked me several question, measured my feet electronically and brought out sever pairs and brands. I liked the HOKAs and got a pair and inserts. She led me to the exact pair I needed. The shoes were not inexpensive, but how many pairs of other brands have I purchased and I suffered. Too many. The HOKAs are worth it. I had so many referrals to Fleet Feet and everyone was right. Excellent service, good guidance and great shoes. I am excited and want everyone to know of my experience. Thank you Connie and Fleet Feet.

It took me awhile to find the store at Oracle Crossings (it is near Brake Max) but am glad I…read morepersisted. I've always had trouble finding comfortable shoes. The person that helped me was very knowledgeable and helpful in determining what brand would be best for my feet. They also have an xray to have more information about what will work well with your foot structure. She suggested that I might want an insert and she was right-the shoe with the insert was very comfortable. I wanted a different color and they ordered it. It came in within a week or so and the person that helped me with these shoes was also very helpful and helped me find the right insert. I'm really happy with the shoes. Having someone wait on you that takes the time to make sure you get the exact right shoes for you is wonderful. And the great shoes are a real bonus. IN addition to shoes, they have other sports clothing. It is a great place to get your shoes.

They always have my size 10 EE which is not always the case at most other stores. The staff is very…read morehelpful.

Zero customer support- Ive been a loyal customer- but now that they are corporate- things are not…read moregood. Nice to be able to try on shoes, but I will never buy from the store again- they do not have ability to help with defect, returns etc.... like deer in headlights when I ask for help- they say "Call the Corporate Customer service number... LOL - leave a message.... nope- I will not purchase from a company like this again.

I'm not sure why it's taken me so long to check this place out but it's a great pit stop on the way…read morehome from Phoenix . Everything is shaded . My new place to get my steps in & shop. The food court is pretty sad ... but you can find bites . They do have an acai food truck out front that's decent . Our highlight was the pet non profit adoption center. Noteworthy customer service !

Great place to spend an afternoon shopping! The Tucson outlet stores have a nice variety of shops…read morewith some really good deals if you take the time to look around. It's clean, easy to walk, and there are plenty of different brands all in one place. Perfect spot if you're looking to save a little money while still finding some great stuff. Definitely worth the stop when you're in Tucson.

Had a great experience at this Tucson store. I've worn SAS shoes for a while now, they are great if…read moreyou're on your feet all day. They hold up for a long time. Went in just looking for one pair and was pleasantly surprised to find a great selection and many new updated styles. Couldn't resist, and walked out with 2 pair Jason there was very helpful, friendly and professional. Helped me find just the right style and fit. Made me feel very comfortable. He even honored my family with a Veterans discount. Thank you! I will defiantly be back and recommend to others.

Great prices. Friendly staff. My son is hard to buy for. He out grows everything within a month or…read moretwo. It's nice that they are close and reasonable.

I ran to the Famous Footwear located at 6401 W Tucson Premium Outlets, Marana Center Blvd, Suite#…read more837, Tucson, AZ 85742 because I had to return some shoes I purchased from Famous Footwear online and hopefully find another pair, since mine had recently torn. After working since 6 A.M., I looked down at the clock and I realized they would be closing soon and ran out the door and figured I would have to finish when I got home. I made it with just over 20 minutes to spare before they closed on Christmas Eve, which should have been plenty of time to find a new pair. IF I would have been able to do my shopping in peace without being harassed and attacked by the manager, Joanna, and another associate, Drea.    When I walked in, it was 5:38 pm (I know this because I had just hung up with my husband who was re-parking) and was standing in line to see if I needed to or was allowed to leave my bags at the front. I was waiting patiently when the manager comes scurrying over from the back and very confrontationally says to me, "We close in ten minutes. You know, we would like to get home to our families after working 13 hours and having to cater to you people all day." I told her that I just needed to return an order I placed online really quickly and try and find another pair because mine had broken and were about to be unwearable. She then reiterated her previous statement and very rudely informed me again that they had families that they would like to get home to and that I had 10 minutes, so I better make it quick and to go ahead and leave the bags.    I looked at the time since I still had my phone in my hand, it was 5:40.    I placed my bags down upfront behind the counter and headed over to the clearance real quick to hopefully expedite my search. With the manager close behind, I started looking at some shoes. I realize that the manager is uncomfortably close to me and was seeming to be very interested in what I was looking at when she asks me through gritted teeth with her seething tone, "Can I help you find something?? What size do you need or what are you looking for so we can get you out of here quicker and we can go home to our families." Mind you, she is so close to me that if I were to have bent over without moving first, I have no doubt her head would have literally been up my rear. I politely said "no, thank you. I don't need any help" and was hoping she would go away and leave me to find some shoes in peace. No such luck of course because she was still right on my heels, no matter what move I made, with her commentary, all while hovering, being nasty, rude and unprofessional.    As if the holidays weren't hard enough for me this year, after about the fifth time of her stating that she had to work 13 hours that day catering to "you people" and the fact that they wanted to go be with their families (which I took offense to because of the tone she she had while making the statement and the attitude she had while doing so), I finally had enough of the hostility and her verbal attacks and unprovoked aggressive behavior. I said, "You know, for someone who works in a retail field it might do you some good to try and put yourself in other people's shoes and realize that you're not the only person who worked all day today, as a matter of fact I still have to go home and finish working. Furthermore, not all of us are as fortunate as you to have family to spend the holidays with. I lost my mom earlier this year and now I don't get to go see my family, which has been extra hard on me as well. So before you start attacking people and making assumptions, you might benefit from thinking about that for a second."   Without skipping a beat she starts in on me again. This time speaking more loudly that it wasn't her problem that my mom died or that I don't get to see my family and it wasn't her fault that I had to go finish working but I needed to hurry up so they could go be with their families. She was still practically yelling at me when I interrupted her hateful yammering and said, "Well if you would leave me the hell alone I could actually look at shoes really quick and get out of here so you can go do that."    At this point Drea, the other rude associate, comes over and now they're both yelling at me and Drea finishes up her verbal assault with, "and maybe you should do what your shirt says." I was wearing an Assholes live Forever hoodie that says "Don't be a Cunt." I stood up and turned around to face both of them at this point and said, "you know what sweetheart, I've got news for you. The only people who need to follow what this says (pointing at my hoodie) are the two of you (pointing at them). I'd have probably been out of here already if I didn't have someone up my ass the whole time." I paused for a breath and they started in again.    At this point I'm about in tears and go around  the aisle so I can get away from these two awful humans to return to the front and advised the associate that since I am evide

Has to be the worst shopping experience of my life, dealing with a legend managers. First lady was…read moreextremely rude and belittling when spoking with her. Then incomes her manager who is extremely rude as well and also condescending. Even though we showed her the credit card purchase, she refused to take the return told me I needed some barcode that was on the wrapping. Went home to retrieve the wrapping came back and new manager Jose Sesma was also rude and condescending. You work at a retail store please settle down.

I visited the Nordstrom Rack on Oracle to exchange a Christmas gift. From the outset, the cashier,…read moreRoz, appeared displeased, as we didn't have a receipt. Her stern demeanor made the experience uncomfortable, and I felt disrespected throughout the transaction. When we requested to speak with a supervisor, Brianna, she defended Roz rather than addressing our concerns. At one point, Roz even accused me of being dishonest. Frustrated, we decided to leave and stated, "we actually won't be needing your help." As we exited, someone sarcastically shouted, "have a nice day." This experience was disappointing, as it did not reflect the customer service standards I expect from Nordstrom.

Great shop and staff! They take the time to really understand your needs, fit you properly and…read morerecommend shoes for your needs. They have a plethora of great accessories and things like gels too to stock up. They're also always supporting local races and create community events like the Winter Haven run in December, which makes running more fun and helps create community here in Tucson. A great spot we're always happy to support!

Excellent service, excellent inventory and footwear quality…read more I will return to shop there again. I have also recommended The Running Shop to my friends and family. Well done!

The staff were there only in physical form. Hardly any acknowledgement of customers while their…read morepointless unpleasant conversation continued on. The shoes are priced well within acceptable standards for those style of shoes.

This is a Skechers Factory Outlet…read more Lots of inventory. Lots of sales going on. Clean and organized sales floor. Very attentive customer service. Lots of free parking. Win all around.

I had a really frustrating experience with Plato's Closet. I dropped off my clothes and was told…read morethe wait time would be around 45-55 minutes, which seemed reasonable. I came back an hour and a half later, also known as twice the quoted wait time and they hadn't even started going through my items. Not delayed... not running behind... completely untouched. To make things worse, I had groceries sitting in my truck, so it's not like I could just wait around another 20+ minutes while they finally got to it. When I asked what was going on, the manager said they had a "rush" and their computers went down, which honestly just felt like a cop-out. If you're that backed up, be upfront instead, contact the people waiting on you but of instead you're just wasting their time. What really pushed it over the edge was the manager's response. When I pointed out that it didn't seem like anyone cared enough to fix the situation, she told me I was "coming at her." But if acknowledging that nothing was being done to make it right counts as "coming at you," then yes, that's exactly what I was doing. Because from my perspective, there was zero effort to take responsibility or offer any kind of solution. The whole experience felt disorganized and dismissive. If you're going to take people's items and give them a timeframe, the least you can do is respect it, or communicate when you can't. Instead, it was a complete waste of time with no accountability. I won't be back.

They have cute clothes at good deals but I had a mixed review on selling there. The first time I…read morecame in the guy was super nice & the second time the girl was super rude & said my clothes were "not in style." But then I took the clothes in when the guy was working and he bought almost all of them. So idk