On the one hand, returned a service call and showed up for an appointment promptly with a…read morereasonable fee. On the other hand, when getting a quote for parts I discovered that he has a significant mark-up over supplier cost. He was unwilling to discuss or negotiate his parts pricing. I was able to successfully order the needed parts directly from the supplier at less than half the cost of Tommy Gamez's quote. I will be using another provider to perform the installation of those parts. Nice enough guy but questionable ethics and business model.

Doesn't answer phone during business hours. Doesn't reply to online messages. Doesn't return phone…read morecalls. Not worth giving a business with shitty customer service my money. Moving on.

Greetings fellow consumers . . …read more So, we purchased a Precor Treadmill ($2,000+) a few months ago to assist in my rehab (definitely before the Covid-19 drama) . . . & on this particular day (20 May 20) I decided to stop by the store to seek clarification regarding an ongoing issue we've been having (since Precor did not return my calls regarding this issue) . . . & upon entering the store the saleswoman (before saying ANYTHING else, says to me (with her hands extended in a crossing guard 'STOP' motion) . . . "Didn't you read the signs on the door!!!" . . . to which I said "yeah, it said "No Public Restrooms" . . . & her reply was condescendingly (to say the least) "you need to read all the signs" . . . . yeah . . . 'customer service 101' . . . don't treat customers like their your children with your condescending tone . . . We both were wearing masks when I entered the store . . . & before I even got within 10-15 feet of her . . . she made her condescending statements (with her crossing-guard stance) . . . In any case, the point of my visit was to simply ask a question (behind my mask AND the CDC's suggested 6' distance) . . . since Precor did not return my calls . . . and she was absolutely NOT helpful . . .which is bizarre to me as she was incredibly helpful when we were making our purchase . . . which I believe is a testimony to their customer service "BEFORE" the sale . . . service after . . . not so great . . . (euphemism). So, my take home message is this: If you know what you're looking for & you don't need assistance in the process . . . this is a fine place as they seem to carry quality products . . . however, IF you need customer service . . . you'd be better-off shopping anywhere else . . . Walmart, Target or even the internet . . . as that's pretty much the quality of 'after purchase service' you'll receive here . . . p.s., to be clear, if given the option . . . I'd likely not rate Precor as harshly .. . however, AZ Health . . . I'd give lower rating if it were an option. p.s.s., Note to AZ HEALTH: IF you're a retailer & you're not open for 'face to face' customer service (after the state permits you to open) . . . . your signage needs to be BETTER than this . . . & you need to figure that out) . . . though I suspect that I'll miraculously see you post a picture of a sign on your business demonstrating this . . . Surprise!!! . . . .

Great job fixing my treadmill. The customer service is beyond what one expects for Tucson, and…read morepricing is reasonable. No need to look elsewhere for service of your home gym equipment.

update: Next day. Actual same problem with new gloves. Not…read moregoing back. Poor Sewing on Velcro tabs So i super glue where it is separating and used a desk stapler to finish it off. I tapped the staples flat and put black magic marker on to hide. Problem Solved and barely visible. Otherwise , good gloves. !!

Well I drive by this place and thought I would help support the local businesses…read more Well I sorry to say the service is non existent. One sales rep said one thing and the other which I have his name but won't go there . Excuses after excuses. Price point is not that good as well . Don't think this place is a good idea

I bought a used ez curl bar here last month for the small garage gym I'm assembling …read more I tried to use it last week and found the normal stop Collars would not fit. The ends were not a standard 2 inch. So I came back yesterday to find a solution. He asked me to trade in the Bar in question , gave me a 60 pct credit on original purchase price , I bought another used curl bar with a military Discount with the stops included. So a better bar , complete for Less net $$ than new collars on EBay. And I could make sure it all fit. He said he would deal with the other bar and figure out a way to make it right later on. For me, this was great service I Highly recommend coming here for used and new discounted sports equipment.

Chris & Lucas saved me! I need to bike daily. After ACL reconstructive surgery if I don't bike…read moreevery day, I don't walk. Play It again Sports allow a 50% buy back. I was able to rent a spin bike for 4 weeks and then return it for 1/2 the purchase price. Some might find that expensive but for me it was a life saver. I was staying at my father-in-law and was able to function normally. I couldn't have done it without Play It Again Sports!

Great gym for anyone wanting to get back to a routine that is fun and safe if you are over 50yo…read more Very nice people and wonderful staff.

This exercise club is open to adults wanting to increase range of motion and improve strength. It's…read moreabsolutely a no stress place -- no fancy schmancy clothes required. Elizabeth or Ryan take you through the machines and show you how to use them properly. The instructions are divided into separate visits so that it's not overwhelming. You are in and out of there each time in 30 minutes tops, so it's not exhausting. If you liked Curves, you will thrive here, although it's co-ed, and clients aren't as talkative. They're not rude, just concentrating, I guess. If you're not into crowds, TUE and THUR are the best days. And they don't close at lunchtime, so all day is available. Group classes are also provided throughout the month, like stretching and yoga and seated volleyball. There's a monthly social with snacks and activities and a movie as well. At least stop in and pick up a calendar! -E

Parker, CO location is out of business. A lot of what they carry are second or third shelf type of…read moreequipment, so don't expect top of the line ANYTHING. Had to return a massager that worked once and wouldn't hold a charge... never heard of the brand, but was Chinese junk.

I bought a pickle ball paddle with a torn face, not noticeable until the wrapping was removed. It…read moreis under 2-year warranty. The manufacturer says to deal with the merchant. Big 5 says it is discontinued so they can't exchange it. I found five identical paddles in the store, except for their color and asked to exchange for one of those. They refused saying the price has gone up since I bought my paddle on sale. I would have to pay the difference. I had to dance through hoops and spend one and a half hours arguing with various managers (in store and on the phone) before we worked out a deal. Big 5 needs to treat its customers better.

This place is closing, I'm sad that I didn't get a chance to visit sooner. There was a huge line…read moreout the door since it was their going out of business sale. Super hot inside. If you can get there before they close I think this weekend? 4/4/26.. you'll get a good deal! Sad to see this 75 yr old business close. Can't really speak to service as we didn't buy anything. Seemed like a huge selection although most was gone.

They need to change the name to Miller's Outdoor, the surplus is practically non-existent…read more If you're looking for a store like the one on 6th Avenue long,long ago, or like the ones on YouTube overflowing with all manner of military gear,you will be sorely disappointed. BUT..if you're looking for a boonie hat or a shemag, you came to the right place. Prices are so-so. Final Verdict? You can probably do better...

We had used this company to replace the guide wires for our weight stacks in our therapy clinic…read more The first time Frank came he tried yo use rope, which should have been my first and only warning sign he had no idea what he was doing. Frank replaced it with some type of wire he said was just tempurary until he can find the correct kind. He came back and replaced it and it was good for about 5 months, then one day it snapped. He came back and said that he knew what to use, and would only charge for the parts. That was another $75 charge. That was about 3-5 months ago. I look at it today and it is already messing up (see the picture). For the love of god do not use this company!!!