Parker, CO location is out of business. A lot of what they carry are second or third shelf type of…read moreequipment, so don't expect top of the line ANYTHING. Had to return a massager that worked once and wouldn't hold a charge... never heard of the brand, but was Chinese junk.

I bought a pickle ball paddle with a torn face, not noticeable until the wrapping was removed. It…read moreis under 2-year warranty. The manufacturer says to deal with the merchant. Big 5 says it is discontinued so they can't exchange it. I found five identical paddles in the store, except for their color and asked to exchange for one of those. They refused saying the price has gone up since I bought my paddle on sale. I would have to pay the difference. I had to dance through hoops and spend one and a half hours arguing with various managers (in store and on the phone) before we worked out a deal. Big 5 needs to treat its customers better.

I came in looking for Salomons, but the style I wanted wasn't available in my size. Oliver took the…read moretime to recommend the Cloudsurfers as an alternative. The price was comparable, and they felt very comfortable during the try-on. I put in over ten miles of walking each day at work, so I'm hopeful these shoes will continue to provide comfort and support.

I drove to Tucson for a track meet from the Valley, just to find out my daughter forgot her shoes…read more This is a state qualifier! I ran to Dicks that didn't open for another 30 minutes. They let us in early, sent someone right over to assist and we were out in 5 minutes. Thank you Tucson Dicks! You really helped us out of a bind!

Last minute winter sock shopping. Place wasn't too busy…read more Seems like they had enough of stock. Line moved quickly and everyone was nice. Always a stop for outdoor things.

The very worst Gun Counter customer service in the area. Stood at the gun counter while a person…read morebefore me was being helped. After waiting 11 minutes with three other employee's working the gun/optic counter and just seeming to be having a BS session not 15 feet away while not one of them even inquired if i had been helped yet. I finally gave up, and walked out. I bought the Rifle I wanted to purchase at Murphy's. I paid an extra $25.00 but the service was fantastic. I will never go back into Sportsman's again and with Bass Pro soon to open at the Tucson Market Place, I hope they put Sportsman's Warehouse out of business. These people really need to screen or supervise these employee's better.

I should have done this yesterday. I was here…read more i needed a Tsa friendly travel belt i don't have to remove at security. Can't have any metal. i found 3. I picked one. I have Actually been looking since i wore the other one out from 2014 and had to discard. I expect a decade of use out of this one as well.

I absolutely love REI and always enjoy coming into the store. Unfortunately, they rarely seem to…read morehave my shoe size (13) available on the shelves, and the usual recommendation is to order online instead. While I understand inventory limitations, I genuinely prefer shopping in person. I enjoy being able to walk around the store, see what's new, compare options, and try things on before making a purchase. There's always a lot to look at and a wide variety of gear, which makes browsing part of the experience for me. Even with the sizing challenges, I still appreciate the store, the atmosphere, and the overall selection they offer.

I called in to see if they had item in stock I needed and Rebecca was very king and helpful and…read morelistened entirely to my needs and got me the much needed answer

Went to the store to get pants for work. The sign says they close at 6pm. I got there at 5pm the…read moredoors were locked. All the lights were on and no sign on the door saying they were closed. Wasted my time and gas going over there.

Exceptional customer service provided by Leah and Ana. The store was immaculate. I was greeted with…read morea welcoming smile and will definitely be back.Thank you for being so sincere and genuine! Leah should be considered a trainer for she has wonderful customer service skills

If you're not familiar with Alo, they are another athleisure/activewear brand much like LuluLemon…read more I find their sizing to be inconsistent, so I was excited to see them open a store in Tucson, so that I can try things on and not deal with having to order two sizes everytime. The store is nicely laid out. They apparently call them "Alo Sanctuaries". It's very zen and modern and doesn't feel cluttered like the new LuluLemon spot. The store has only been open a few weeks. I am not sure if they plan to integrate into the community like LuluLemon has with yoga classes, etc. La Encantada seems to be turning into an athleisure shopping center, so we'll see how they do.

Helpful staff and well laid out store. Will always go there for swimsuits. They always have what I…read moreneed for sports.

It has been a while since I went to Big 5 but so glad I did! I was recently searching for a…read morespecific item and needed it faster than online retailers could deliver. Big 5 saved me! Not only was it cheaper at Big 5 but they were helpful and I was happy to support a local in-person business rather than Amazon or another online retailer. I think I got a better quality item at Big 5 for approximately 60% of what it cost through Amazon so I was very pleased! Not only did they have sporting goods stuff but also shoes, slippers, clothing, pool toys, and even some little plushie toys. I've become too accustomed to ordering stuff online but this was a nice reminder of the importance and convenience of having local brick & mortar stores too!

update: Next day. Actual same problem with new gloves. Not…read moregoing back. Poor Sewing on Velcro tabs So i super glue where it is separating and used a desk stapler to finish it off. I tapped the staples flat and put black magic marker on to hide. Problem Solved and barely visible. Otherwise , good gloves. !!

Well I drive by this place and thought I would help support the local businesses…read more Well I sorry to say the service is non existent. One sales rep said one thing and the other which I have his name but won't go there . Excuses after excuses. Price point is not that good as well . Don't think this place is a good idea

A Masterclass in Bike Building: Ask for Holly!…read more I recently had the pleasure of working with Holly at Tucson Endurance Bike Shop East to build up a new racing bicycle, and I cannot recommend her highly enough. If you are looking to invest in a high-performance machine, Holly is the person you need in your corner. Her knowledge of the current landscape of racing bicycles is not just extensive; it is incredibly nuanced and intricate. In a market flooded with new integration standards, aerodynamics claims, and geometry tweaks, Holly acted as an expert guide. She didn't just recite spec sheets--she explained the subtle engineering differences between frames and how specific component choices would impact the actual "ride feel" and handling during a race. She helped me navigate complex decisions regarding gear ratios and wheel depths with a level of technical depth that only comes from a true expert. Beyond her technical wizardry, Holly's communication skills are exceptional. Building a custom bike can sometimes feel overwhelming with timelines and compatibility checks, but Holly made the entire process seamless. She was proactive with updates, incredibly responsive to my (many) questions, and always made me feel like my build was a priority. She even went step further and gave my updates as to where the bike was in the shipping process which raised my excitement for the ride. What stood out most, however, was the overall ease of working with her. She combines professionalism with a genuine warmth that makes the shopping experience fun rather than transactional. She listened to exactly what I needed as an athlete and delivered a final build that exceeds my expectations. Thank you, Holly, and the team at Tucson Endurance Bike Shop East. If you want a sales experience that matches the quality of a pro-level bike, go see Holly!

Great experience purchasing a new high-end set of pedals and pair of shoes at Tucson Endurance…read morePerformance Center East. Staff asked all the right questions and delivered outstanding service. Highly recommended.