I came in looking for Salomons, but the style I wanted wasn't available in my size. Oliver took the…read moretime to recommend the Cloudsurfers as an alternative. The price was comparable, and they felt very comfortable during the try-on. I put in over ten miles of walking each day at work, so I'm hopeful these shoes will continue to provide comfort and support.

I ordered some equipment online. Your website says "order now (3 PM) and receive by 8 PM". At 7:30…read morePM, Doordash still had not picked up the order for delivery. I called the store. Talked with three different managers. I said I want my $10 delivery fee plus $5 tip refunded. All refused. Said delivery fee goes to Doordash. I was told I could cancel order and drive to store. If I could drive, I wouldn't have paid $15 for same day delivery. I was told I could cancel order and have it shipped to me. If I wanted to wait 3 days for delivery, I would have ordered the equipment for less on Amazon. One manager started talking without listening to me, told me there are a lot of scam websites, I probably got scammed, and that I was talking over him. I informed him that he was talking over me, I didn't order from a scam website, and that one of the managers confirmed my order was ready for Doordash to pick up. Another manager told me she's not responsible for what's on the website, and was unwilling to agree to suggest to higher management that they take the false advertising about same day delivery off their website. She said I should complain to Doordash. I said I have no contract with Doordash, Dick's does, and Dick's should take responsibility for Doordash failing to fulfill the contract on the website. She said it was probably in the fine print somewhere that Dick's isn't responsible for Doordash's service, or lack thereof. I received my delivery at 1:30 PM the following day, 17.5 hours after it was promised. Your company engages in deceptive marketing, and your managers are untrained in customer relations.

Last minute winter sock shopping. Place wasn't too busy…read more Seems like they had enough of stock. Line moved quickly and everyone was nice. Always a stop for outdoor things.

The very worst Gun Counter customer service in the area. Stood at the gun counter while a person…read morebefore me was being helped. After waiting 11 minutes with three other employee's working the gun/optic counter and just seeming to be having a BS session not 15 feet away while not one of them even inquired if i had been helped yet. I finally gave up, and walked out. I bought the Rifle I wanted to purchase at Murphy's. I paid an extra $25.00 but the service was fantastic. I will never go back into Sportsman's again and with Bass Pro soon to open at the Tucson Market Place, I hope they put Sportsman's Warehouse out of business. These people really need to screen or supervise these employee's better.

My town has a fairly small REI with expected limited choices. This REI is at least twice as large,…read moreit was great to visit. Quality of service was as you would expect, salespeople were informed and helpful. I have visited many REIs over the years, and this is one of my favorites.

I should have done this yesterday. I was here…read more i needed a Tsa friendly travel belt i don't have to remove at security. Can't have any metal. i found 3. I picked one. I have Actually been looking since i wore the other one out from 2014 and had to discard. I expect a decade of use out of this one as well.

I called in to see if they had item in stock I needed and Rebecca was very king and helpful and…read morelistened entirely to my needs and got me the much needed answer

Went to the store to get pants for work. The sign says they close at 6pm. I got there at 5pm the…read moredoors were locked. All the lights were on and no sign on the door saying they were closed. Wasted my time and gas going over there.

Exceptional customer service provided by Leah and Ana. The store was immaculate. I was greeted with…read morea welcoming smile and will definitely be back.Thank you for being so sincere and genuine! Leah should be considered a trainer for she has wonderful customer service skills

If you're not familiar with Alo, they are another athleisure/activewear brand much like LuluLemon…read more I find their sizing to be inconsistent, so I was excited to see them open a store in Tucson, so that I can try things on and not deal with having to order two sizes everytime. The store is nicely laid out. They apparently call them "Alo Sanctuaries". It's very zen and modern and doesn't feel cluttered like the new LuluLemon spot. The store has only been open a few weeks. I am not sure if they plan to integrate into the community like LuluLemon has with yoga classes, etc. La Encantada seems to be turning into an athleisure shopping center, so we'll see how they do.

Helpful staff and well laid out store. Will always go there for swimsuits. They always have what I…read moreneed for sports.

It has been a while since I went to Big 5 but so glad I did! I was recently searching for a…read morespecific item and needed it faster than online retailers could deliver. Big 5 saved me! Not only was it cheaper at Big 5 but they were helpful and I was happy to support a local in-person business rather than Amazon or another online retailer. I think I got a better quality item at Big 5 for approximately 60% of what it cost through Amazon so I was very pleased! Not only did they have sporting goods stuff but also shoes, slippers, clothing, pool toys, and even some little plushie toys. I've become too accustomed to ordering stuff online but this was a nice reminder of the importance and convenience of having local brick & mortar stores too!

update: Next day. Actual same problem with new gloves. Not…read moregoing back. Poor Sewing on Velcro tabs So i super glue where it is separating and used a desk stapler to finish it off. I tapped the staples flat and put black magic marker on to hide. Problem Solved and barely visible. Otherwise , good gloves. !!

Well I drive by this place and thought I would help support the local businesses…read more Well I sorry to say the service is non existent. One sales rep said one thing and the other which I have his name but won't go there . Excuses after excuses. Price point is not that good as well . Don't think this place is a good idea