I visit from out of town, but always get shoes here. This time Aiden helped me. He was very engaging and knowledgeable. The value is in the great customer service. read more

Many problems with pain in my left foot. I work on cement floors all day and my feet have suffered and finally caused me great pain. Went to Fleet Feet in Tucson and was quickly met by Connie. She was very nice and attentive and asked me several question, measured my feet electronically and brought out sever pairs and brands. I liked the HOKAs and got a pair and inserts. She led me to the exact pair I needed. The shoes were not inexpensive, but how many pairs of other brands have I purchased and I suffered. Too many. The HOKAs are worth it. I had so many referrals to Fleet Feet and everyone was right. Excellent service, good guidance and great shoes. I am excited and want everyone to know of my experience. Thank you Connie and Fleet Feet. read more

It took me awhile to find the store at Oracle Crossings (it is near Brake Max) but am glad I persisted. I've always had trouble finding comfortable shoes. The person that helped me was very knowledgeable and helpful in determining what brand would be best for my feet. They also have an xray to have more information about what will work well with your foot structure. She suggested that I might want an insert and she was right-the shoe with the insert was very comfortable. I wanted a different color and they ordered it. It came in within a week or so and the person that helped me with these shoes was also very helpful and helped me find the right insert. I'm really happy with the shoes. Having someone wait on you that takes the time to make sure you get the exact right shoes for you is wonderful. And the great shoes are a real bonus. IN addition to shoes, they have other sports clothing. It is a great place to get your shoes. read more

This is an absolutely AMAZING shoe store! Do you have tired feet at the end of the day, sore feet, tired legs, medical conditions and just can't find comfortable shoes? Fleet feet is far superior to any shoe store in town. I came here on a recommendation from a friend to have my feet measured to make sure that I am getting the correct fit. It was painless and only took about 30 seconds to find out that for years I have been buying the wrong shoes. They have a large selection of running shoes and apparel. After taking the scan the sales person helping me ( I wish I remembered her name as she and I am sure all of the employees deserve kudos) brought out three pairs of shoes for me to try on, 2 pairs of Hoka's and a pair of New Balance. I absolutely fell in love with the Hoka Clifton 9's. She also showed me a pair of bungee shoe laces that hold tight even while running. She was a delight to work with and I learned more about feet and shoes in 30 minutes than I have known my whole life. I may be over exaggerating but this experience might have just been life changing. read more

I loved my experience at Fleet Feet. The service was great - I was able to find two pairs of supportive walking shoes, sandals, socks, and some slip-ons. The shoes have been instrumental in my recovery from Achilles Tendonitis. For some reason, the Oofas slip-ons that I purchased didn't work for me. I returned them without any hassle. I had such a wonderful experience, a few days later, I took my husband over to get fitted for shoes. He purchased 2 pairs of shoes and sandals. He has told me multiple times that these are the most comfotable shoes he has. I have had to wait, not long, for service once or twice, but its well worth the wait based on the level of high-touch service I receive. Parking is easy. Store is clean and comfortable. Staff is friendly and knowledgable. read more

Fleet Feet - Fleet feet - Shoe Stores Near Me - Oro Valley, Arizona

I've had a couple of great experiences at this Fleet Feet in the last couple months on my journey to find the right running shoes for my feet (which has been surprisingly challenging). The customer service is friendly with knowledgeable, active staff members who can provide guidance and personal experience. They help you try on the shoe and even tie it for you, so I felt really taken care of during the process. They also have a really generous exchange policy, so when the first pair caused blisters while running, they helped me find a new pair without any hassle. They also have a fun selection of fuel/snacks, clothing, and even training groups that I want to look into. Highly recommend this shop for your running and walking needs! read more

I've been doing triathlon for several years, but haven't actually gotten fitted for shoes until fairly recently; I would base my shoe choices off of online reviews and recommendations from friends. I finally decided to check out Fleet Feet and get some personal insight, and I'm really glad I did! They mapped out my feet, recommended some models of the style I was looking for, and let me try a couple of pairs to find what worked best. Sure, it's a bit more expensive than buying sneakers on sale online, but I think it's worth paying for some advice, especially if (like me) you don't have any knowledgeable friends you can drag along shopping with you. Bonus thumbs-up for all of the fun accessories, nutrition, and gear. Great selection of running hats, gels/chews/drinks, and clothing (especially sports bras). If you sign up for their email list, you'll get the occasional feedback survey, and when you finish those you get a coupon-- I think my last one was ten bucks? Definitely helps with the sticker shock of expensive shoes! read more

Service is outstanding and i have been to both stores!! The selection of running and trekking shoes as wll as recovery slides is amazing..today there was a great selection of quality shoes on sale.The personel is all very informed and ready to help.I went in for compression socks they are awesome!!You feel welcome and at home!! And yes thete are alot of excellent values.. read more

Great staff, wide selection of shots. Sarah was so knowledgeable and patient. I have very wide problematic feet. She evaluated my arch height, heel and toe box widths and helped me findnd the perfect shoe for my feet. read more

At last! A proper shoe store where fit is everything. KATELYNN scanned my son's feet - size, width and a slightly collapsed right arch (which we knew about as he's had tailored insoles). She came back with 3 pairs of which one was perfect and recommended insoles. My son wore them straightaway although she warned that it might be uncomfortable for a couple of days as his feet adjust to the insoles and to come back if/when. Three days since and the shoes only came off at night. No discomfort whatsoever. I am so pleased to find this shop. Katelynn was knowledgeable, efficient and professional. We will be back! read more

I was greeted right when I walked in. they offered me lots of options to fit my feet based off of my foot type.

Came in here a month ago and bought a new pair of ON shoes. $160 or so, thinner fit lady help me and was very pleasant. Came back with my daughter today to get her some shoes and has a short hair, older woman. After speaking in a condescending manner, I finally had enough and walked out. Won't be returning. Not the only shoes store in town and at worst, Amazon! read more

A friend recommended this store for running shoes and I stopped by for the first time this week. Mercedes did a scan of my feet and then recommended shoes based on my feet. She was great. I walked around in a bunch of different pairs. There was one size they didn't have in a shoe I wanted to try on so they ordered it to be shipped from their other Tucson location. I will be coming back to try it on and testing it out on their treadmill. read more

Fleet Feet - Shoe Stores Near Me - Oro Valley, Arizona

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The service you get here is amazing! They treat each customer with care and really take the time to find out what your needs are before selling you a pair of shoes. They also have the technology to take a detailed image of your foot so they know what shoe to recommend according to your foot needs. I highly recommend this store and the prices are the same as you would pay anywhere else. read more

Fleet Feet has a nice variety of shoes and their sales people are so helpful! Their return policy is excellent! Kudos to Kirsten Williams who helped me today! read more

I let a friend I trust convince me to spend $200 for walking shoes here plus $90 inserts for 'comfort'. I wore them several times on short walks to break them in. But on vacation last month, after an hour touring Washington, DC - both feet started killing me and it never got better. 4 days of hell on 'vacation'. I went to a podiatrist when I got home and learned 2 things: 1. They see a ton of people who bought shoes at Fleet Feet. 2. The doctor said "please don't use them. They are a ripoff." (Quote) read more

Needed a new pair of shoes for walking/trails and went here because of the reviews. Fantastic service and the machine that analyzes your feet is super cool. Highly recommend! read more

Fleet Feet - Shoe Stores Near Me - Oro Valley, Arizona

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I received excellent service from "Steve" at the Oro Valley store. He was very patient and took his time measuring my feet and recommending the right shoe and the right fit for me. I bought two pairs of walking/trail shoes + inserts. I'm very pleased with my purchase. read more

Very cool spot that sells runners clothes& gear. We came here for the Arizona distance classic package pickup and it very nice of them providing table, chairs and the site sponsorship for the race. I gotta check out their goodies some other time soon as it's across street from me. read more

Fleet Feet - Shoe Stores Near Me - Oro Valley, Arizona

Excellent service and staff knows their shoes ! I have never had my feet scanned and shoes tailored just for me . I am very impressed and will be back ! read more

I am a runner and this is the first time I've ever done something like the services provided at Fleet Feet. I am blown away and very impressed. Mercedes took the time I needed to fine the right pair of shoes for my feet. I suffer from shin splints, so the right shoe is super important. Her recommendations were spot on. The shoe I wanted was not there in my size so she quickly called the location across town to have them send one over. She knew I had two small kids and am not really venturing out right now, and offered to help me with a curbside situation, so I wouldn't have to go inside with my children. I was so happy, I sent my husband over there that night to buy a pair of shoes too. All the employees seemed to be very nice, thorough, and keeping things clean for customers. Bottom line: Fleet Feet is rockin it! read more

I love this store! Their customer service is top notch. I've never had a bad or unpleasant experience. The merchandise are quality products and the staff are genuinely nice people. Shout out to Patrick for making me feel so welcome when I came in and to Susan for our sock talk. No matter what level of runner you are, this store has what you need. read more

quick and efficient Needed a pair of Hoka walking shoes - didnt really know what i wanted but the rep actually had a pair that suited me to a tee! i was in and out of that store in like 5 minutes and walking happy. read more

Service at the Oro Valley location was exceptional! Ashley helped me figure out the most comfortable shoe I've had. Thank you...and I will be back! read more

Great Service! Jennifer was professional and knowledgeable. She was such a big help with selecting the right shoes and insoles for my feet. It was my first time in Fleet Feet. Fleet Feet was recommended by my doctor. I am very pleased with the service and I will not hesitate to buy my shoes from here again. read more

My boyfriend and I have been loyal customers of Fleet Feet for the past 10 months and couldn't be more excited for their latest venture! I've sung their praises in reviews of the East side store (and running groups), and I'm happy to say the new store is equally wonderful. Inside the store you'll find running shoes aplenty, sports bras, men's and women's apparel, socks, insoles, hydration and nutrition products, injury prevention and treatment products, safety gear, GPS watches, sunglasses, and probably more that I'm forgetting. Staff are always willing to answer questions about everything in the store, and the fit process is phenomenal-- three camera angles capture your biomechanical details as you jog on a treadmill. They care about getting you into the perfect shoe for you, and if it's not in stock, they'll order it for you. I'm waiting on a shiny new pair of Mizuno Wave Elixir 8s as we speak! As if this weren't enough to win your business, Fleet Feet is so much more than a shoe store-- I'm currently in the 9th week of 10k training with their NW training group. This is a great option if the East side is just a bit too far for you, and the coach to runner ratio is phenomenal (at least until this location takes off like the other one!). The training groups utilize interval training and are cleverly designed to allow you to go at your own pace. I never in a million years would have described myself as a runner, but here I am. No matter your age or experience level, Fleet Feet will treat you like family. As an added bonus, after you drop enough cash at either location, you'll earn rewards-- $25 earned for every $250 spent. (This is of course in addition to the warm fuzzies you'll get for shopping local.) read more

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Went in this evening to check in for a local run. Decided to browse to see if they could help me find my perfect fit of shoe. I browsed for about 5-10 minutes. 3 store employees were helping other customers out and one was finishing up a sale. Once she got done, instead of coming over to me (who had been there longer), she walked up to another customer and started asking her if she needed help. Not one employee said a word to me, then I got ignored as if I was invisible. Clearly, they don't need my business. read more

The employee who helped was so great and patient in helping my fiancee and I find perfect running shoes. Neither of us had ever gone through the process of being formally fitted for running shoes and apparently we'd both been wearing the wrong sizes forever! oops! The staff measured our feet, watched & filmed us running barefoot on the treadmill, made shoe recommendations, and patiently helped us try each pair on. He spent almost an hour with us to find the perfect shoes! We loved the shoes we ended up getting and it has already made running a better experience! The shoes are on the pricier side, with all the shoes we were recommended around $120. The shop is on the smaller side but they do carry other gear and work-out clothing as well. read more

I'm new to running. I'm actually on week 3 of the Couch25k program. I realized pretty quickly that if I'm going to do this whole "running thing" that I should make sure to have some good shoes to avoid injury. After polling on Facebook for a good place to get fit for shoes, I settled on Fleet Feet due to the convenience of location. I was greeted by Susan upon arriving. I let her know I'm a new runner and knew I needed shoes but didn't want to pay $200 for a pair. I have a hard time saying no when it comes to being offered products and my wallet was definitely nervous. Susan had me hop on a "fit i.d." board that within seconds provided her with all of the measurements needed for my foot. Much to my surprise, I've been wearing a full shoe size smaller than I should be. Susan spent a great deal of time explaining what I needed in a shoe, that I should consider non-cotton socks and proceeded to assist me in hunting down an excellent shoe as well as running socks. Aside from the new shoes, the best part of the experience was not feeling pressured into purchasing anything. I felt Susan truly cared for my health and well-being with obtaining a good running shoe. She even gave me some pointers and encouraged me to return if I had any questions about my training. Great business! I'll definitely be back! read more

I walked in, read the sign and it asked me to wait to be helped. Not a single acknowledgement from the staff so I got tired of waiting like an idiot to know what my next step is and left. I've spent so much money in this place, it really has changed with new ownership. read more

Amazing service. Was only planning on buying one pair but got 2 because the lady helped me find two very comfortable shoes for different purposes. Staff is very patient and knowledgeable. The 3D scan of my feet was also cool to see and learn from. read more

Great store. They did a three dimensional scan of my feet and fitted me with a Brooks Ghost14. Best sneakers I have ever worn.

Stopped in to purchase a new pair of running shoes. The staff immediately assisted me with sizing and fitting. They made multiple recommendations and I eventually found the perfect running shoe. They have so many knowledge employees that really know their stuff. I'll be buying my next pair of running shoes here in the future. Thanks for the great service! read more

Just went to Fleet Feet for the first time - amazing experience! I have a hard time finding the right shoes for my big and tall instep feet, and Sarah made the experience a breeze! I am very happy with the shoes I bought, and even happier with the experience I had at Fleet Feet. I will definitely be back! Thank you! read more

I never knew I was buying shoes incorrectly for 27 years until I came here. Bruce was very helpful in assessing how I walk and run, explaining my stride, and choosing the right type of shoes for me. He placed my shoes on and tied them for me. I felt like Cinderella. Fleet Feet has a reputation for some pricey shoes, but Bruce even helped me find a very affordable, well-fitting, and attractive pair of New Balances that I absolutely adore! I would be willing to wear them to bed as socks. I highly recommend getting your feet assessed at Fleet Feet. Excellent customer service and rewards program! read more

After a three-day intensive, hands-on Tribal Court Trial Advocacy Training, three of my colleagues and I hit the Old Town for a great dinner. The newlywed of the group needed a gift for his new bride. I, being the Yelp-savvy creature that I am, did a search for gifts and VIOLA, it sent us here. We all found the perfect gifts for our loved ones and enjoyed Alex's hospitality. Thank you! read more

Assessment of feet size & needs was amazing! Sales rep listened, brought out options to try, was knowledgeable of shoe's pros & cons, and explained what to expect from different brands & styles. She was super patient and took enough time to make sure I was confident in my decision. I cannot speak highly enough of my experience here, I will be back. read more

Just visited this location as a new customer. The customer service far exceeded any store I have shopped in. First I was asked about my exercise and why I was looking for new shoes. Second I was fitted by measurements and third I was recorded while running. I was then given options to try. I was so impressed that the salesperson spent an hour on fitting me properly and didn't rush to get me out the door. I will definitely by buying all my future athletic shoes here. read more

Fleet Feet - My new shoes - Shoe Stores Near Me - Oro Valley, Arizona

Being new to the area and needing a recommendation on some new running shoes, I stopped in the Oracle location and was extremely impressed with the great friendly service. Went through quite a few pairs until we found the perfect one. Great fit! Also recommended running club for the weekends. Will definitely be back for my next pair! read more

The service provided to us by Patrick was amazing! He truly was well educated and explained things to us very well so that we were properly informed on our purchase. His customer service skills were excellent and we really felt that he truly cared about our customer experience. Patrick is a gem and Fleet Feet is lucky to have an employee like him! Thanks a bunch for your help Patrick! We'll be back soon and will continue to shop here any time we need shoes/gear because of you! read more