Poor quality for what you pay compared to other stores. I was intrigued by the idea of a pair of pants that lasts 5 years with an excellent fit and bought a pair for around $250. If you're certain you want raw denim jeans, get them for $135-195 at Need Supply or various other places instead.
I was told that after 6 months they would be broken in and have an excellent fit. Well, I wore them for over 12 months and followed the instructions with precision, yet they are still very stiff and thick. I can pick them up by the waist with one hand and they form a firm circle like a hula hoop without sagging. They feel waxy, and the calves are way too skinny and get skinnier as they go down. They don't look good on me and while I believed they did when I tried them on, others with better fashion sense have confided they don't. And, they have faded and worn the same amount as regular jeans from Target, so there goes the claim of long-lasting.
There was also a very pretentious attitude. I was instructed no fewer than 4 times between 2 people to make sure to roll the cuff so everyone could see the stripe and know they're super expensive pants. And you get (not kidding) a jeans diary to fill in with all the amazing things that happen to you while wearing your pants.
They do help you choose the right color, fabrics, measurements, etc., but what mid-grade or higher retail store doesn't these days. Note there are absolutely zero refunds or exchanges at all...ever. Pretty sad when chains like Macy's and Nordstrom have better customer service than one of the most high-end local stores in town.
Bottom line...I want to support local businesses but you have to give me a reason besides happening to live in the same city as me. Offer some unique benefit. The jeans are way, way overpriced compared to getting a matching pair in a different store. So buy a pair if you're a pretentious hipster who needs to impress others, but don't fool yourself into believing you're getting good value and quality for your money compared to the numerous alternatives. read more