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Old Navy

5.0 (1 review)
Closed • 10:00 am - 9:00 pm

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2 years ago

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Uptown Cheapskate - Commonwealth

Uptown Cheapskate - Commonwealth

(3 reviews)

This store location, 4513 Commonwealth Centre Pkwy, Midlothian, VA, needs to work on their security…read moreprotocol before ACCUSING individuals of shoplifting! And the staff MUST DO BETTER to not profile their customers. Our daughter and her friend were FALSELY accused of shoplifting. The manager on duty, Rhiannon, called me, accusing our daughter and her friend of stealing merchandise and demanding we return the items to them or else she threatened to get the police involved. I encouraged her to contact them as well, and we will meet them there. Rhiannon was ADAMANT that our daughters shoplifted without reviewing the surveillance first. Unfortunately our teenage daughters experienced this traumatizing moment of racial profiling from Rhiannon, as this store is located in a lowly populated minority neighborhood. We DID NOT get an apology at all from Rhiannon for her false accusations! The owner or store manager needs to hold Rhiannon accountable and provide our daughters and all parents involved with a real apology!

This place is horrible. I cant tell you 100% positive due to legal reasons, but I will say I felt,…read morealong with the other parents involved, that our daughters were racially profiled/targeted. An underage associate claimed to have "seen as clear as day" that my daughter took some jewelry and put it in her bag. My daughter and her friend had left the store, shopped a few more in that area, returned to make another purchase (having receipts for all transactions), and then I picked them up. After dropping her friend off, the store manager, Rhiannon, called her friends phone (getting her number fr9m their rewards system or whatever they have) saying they were being accused of shoplifting and if they brought it back they would "squash" the issue, if not cops would get involved. Us knowing our daughters are completely innocent, decided to meet at the store to speak with the cop. My 15 year old was read her Miranda rights, embarrassed, and terrified. After more ignorant attitude from the "store manager", and me offering to let the cop search my daughters bags and purse two separate times, since we had not even been home yet, we were given a case number and sent on our way. 15 minutes after leaving there, the cop called and said the owner (the only person with access to the cameras) checked the footage from her home and said our daughters were innocent. So why is it that when this underage, zero AP training associate first accused them, it wasnt immediately brought to the owners attention. Then they wouldnt have had to call and threaten our underage children with charges, and they wouldnt have had to waste the cops time, who literally had a domestic violence call come over the radio that he had to ignore while speaking with us? This company needs to do better. The associate who falsely saw and accused our daughters left the scene immediately after telling the store manager "what she saw", called my daughters friend from her personal phone to apologize (again im assuming got her number from the the points system thing or that store manager). When I talked to her, I asked her if she was made to apologize and she said "they strongly suggested i did, but I would have wanted to anyways". Now let's say this was a girl who knew our kids from school (what I feel is a heavily racist school) and the camera angle was just a little off. Then what? Our daughters lives get ruined over their recycled cheap quality jewelry? These girls, myself, and the other parents involved deserve a lot more respect than we were ultimately given, and a good start would be a sincere apology. Also to add rhiannon did not apologize once, and just had this smug "im better than you, your daughter's are criminals" attitude the entire time.

Goodluck Menswear - Matching Tie, Lapel Pin and Pocket Square

Goodluck Menswear

(5 reviews)

$$

My 16 year old son needed a suit or tux for Homecoming. We'd heard about Good Luck from a friend so…read morewe went to check them out. We were greeted immediately and asked if we needed help. I have no clue what tux/suit size my boy is so I eagerly accepted the offer of assistance. Charles came over, we told him what we needed, and he immediately picked out a tux jacket, pants, and dress shirt. My son stepped in to a fitting room to try everything on. The shirt and jacket fit perfectly and the pants needed a little bit of alteration. He also brought over a beautiful bowtie to match my son's date's dress. All dressed up, my son looked SO FINE. Charles really knows what he is doing! I couldn't believe he took one look at my boy, assessed him, and picked out the clothes in the right size at first glance! We opted to purchase the tux, shirt, tie, and belt. There is plenty of fabric to account for additional growth of my boy. Alterations were completed swiftly (much faster than I expected), and we could not be happier. We were also very impressed with the pricing. Everything was reasonable and high quality. This experience is one for the books. We received such excellent customer service and Good Luck had a huge selection. I was afraid I'd be overwhelmed when I walked in, but Charles took over and professionally guided us to the right decisions. Other stores could really learn from Good Luck because that is how customer service should be everywhere. Kudos to Good Luck. They will continue to get my business for future menswear needs.

It is a discount store with lots of choices, but not too much of an actual discount. They are very…read moreattentive to people buying a whole suit, but we waited for someone to check us out. It is obviously catering to the man that likes bright and flashy. There were lots of suits with sequins, and velvet. They do have bigger sizes of shoes, which is a hard find. I kindof wonder if the name of the store is supposed to be verbally ironic.

Alton Lane - Richmond - Custom shirts and cocktails. Experience Alton Lane in your own private appointment.

Alton Lane - Richmond

(16 reviews)

$$$

Three Chopt, Near West End

Quick shout out to Alton Lane and, in particular Savion. Got measured at another location for my…read morewedding - pants came in too tight. Several alterations places couldn't do anything and I was freaking out because I had waited too long to order new ones (not Alton Lanes fault, my own). I walk in and explain my situation. Savion fixed it in a few days and my suit is perfect. Side note another wedding party was there and we're having a blast. Highly recommend.

Ordered my wedding suit and had all of my groomsmen order their suits from Alton lane. One of my…read moregroomsman had his suit not correctly placed into the system by an employee so it wasn't even ordered for my wedding. It had to be rush delivered from CHINA. Yeah that's right, expensive custom suits from China. We are still waiting to see if it will arrive in time for my wedding but it was like pulling teeth to get them to purchase a back up suit and tailor it just in case the Alton lane suit does not arrive in time. My other groomsman went to the Charlottesville location and they gave him a pick up date after they had to make last minute alterations and 11 days later they said it still wasn't ready. Not happy with the service and honestly I feel like their suit quality has gone down over the years. Update: the suit arrived in time but my groomsman was never able to try it on before my wedding and Alton lane never gave him the back up suit they said he could keep in case their's wasn't fitting correctly. Clown show!

Old Navy - womenscloth - Updated May 2026

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