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    Shockley's Pool Supply & Repair

    5.0 (1 review)

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    Photo of Jay N.
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    12 years ago

    Was quick and competent. Figured out the problem with my Polaris Pool Sweep and had the parts -- bearings in my case -- with him.

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    Leslie's Pool Supplies

    Leslie's Pool Supplies

    3.2
    (28 reviews)
    $$

    Both the staff and district manager at this location were unhelpful in resolving an ordering issue…read more I ordered a $1600 pool cleaning robot for same day delivery after seeing that option available on the Leslie's Pool website. I selected Davis, and what could have been the start of a great relationship with a local business quickly became a disappointment due to their disinterest in helping resolve a Leslie's end error. Unfortunately the staff and the district manager made it very apparent they could not be bothered with me and tried to pass the buck for the Leslie's error telling me to call Uber, who of course insisted it was a Leslie's error. Uber thankfully told me to call Leslie's Corporate although I had to find that number on my own. Leslie's Corporate confirmed I entered the correct delivery address as screenshots and an invoice show (and as I had explained) and is working to resolve the problem and get me my apparently no longer arriving same day product... Even sending me to Leslie's corporate and a general knowledge of what was going on and some empathy from the local staff could have resolved the issue that morning instead of in the afternoon after a day spent chasing around a $1600 item, mostly for the benefit of Leslie's or Uber; one of whom was going to have to eat the cost with AMEX if they didn't get it back. Regardless of whose fault it was I will not be visiting Leslie's in Davis or getting a quote for pool service from them. I want to work with businesses that go out of their way to help customers, especially when the error is due to their brand.

    We had a very simple transaction and it went perfectly. We needed some chlorine cartridges for our…read morefrog system in our hot tub. They were one of the only vendors we could find it from and it was perfect. We placed an online order and it was ready almost instantly! Friendly staff and great service. Can't ask for more than that. Thank you for keeping it simple.

    Clean Wave Pools

    Clean Wave Pools

    4.3
    (16 reviews)

    Okay so I owe this company a review because they really came through for fixing my parents pool…read more The owner Luke was so kind to us. When I put in a request for quoted work around the area I got a lot of responses. But what stood out from Clean Wave Pools is that they didn't sugar coat anything or beat around the bush. They were upfront with us on what it would take to get the pool from green to crystal clear. It always helps when a company quotes you something close to what the work may come out to. When I first spoke to their receptionist/scheduler she was so nice and understanding. I explained how this company my parents had been using kept giving them different solutions to fix the green pool. Spent well over $1000 to have the pool look the same. I got fed up. So many companies take advantage of the elderly so I ended up getting quotes from yelp. Luke spoke to me and set up a time and day to check it out and give a quote for free. I loved that he was true to his word and helped my parents out. Every visit they sent myself and my parents an email of the breakdown of work that was done. We ended up using this company because of how professional they were. They knew what they were talking about. Well within 3 weeks the pool went from green to crystal clear. Luke even explained the speed or the pump was incorrect which the company Aqualink installed the unit and told my parents they needed to upgrade it. Screw that, my tech savvy self connected to the unit and got it back up and running and updated the speed to the pump as suggested by Luke. My parents are so happy they can use their pool again. Thank you so much Luke and company for all your hard, dedicated work.

    They are currently working on cleaning out our pool! I appreciate their responsiveness to getting…read morethe work done promptly.

    Capital Spas

    Capital Spas

    4.3
    (75 reviews)

    I bought my spa several years ago from Capital Spas. I have stopped at the store when in need of…read moresupplies. But after years and years of faithful performance, this winter my spa was COLD! I called on the weekend, no less, left a message and a a repairman was out in two days! My spa is built into my deck and the access door is undersized. Kevin had to crawl into the little passage and then had to cut a new access door to get to the heater! I was so surprised that he did this all so well, in what I thought little time. If you want a place that you can be assured of excellent service, that will always be there for you, Capital Spas is the place to go! BTW, they also have other great things for your backyard as well.

    The 2 men were eating when my husband and I walked in, 3 cats sitting on the table that they were…read moreeating on. Disgusting!! We told the young man what we were looking for. 2 to 3 Seater, with a lounge. He told us nothing was available on the floor. And he showed us a brochure with diagram. I asked what was the delivery expected time, and there was no real clear answer. The older man was very sarcastic. I told him I understood about the Covid delay. I want to buy spa, I'm seriously making a decision tomorrow. He continued to be rude about delivery time. I confronted him about how rude he was acting toward me.... he actually told me "just go" !!! OMG... really couldn't believe The customer service. He was waving his hand shooing me away. Stilling in his chair, mouthing off to me. It was very upsetting , he should be embarrassed. If he treats people this bad when they first come in. Can't imagine how horrible it would be to get your hot tub. They do not allow wet test either ! Note: I went into this website and I seen the hot tub that would be suitable. The young man was too lazy to show us. I see his response: read below and you'll be able to see that he continues to be rude. Very unprofessional! For the record I love cats and all animals. Just don't want them eating on top of my dinner table.

    Generation Pool Plastering

    Generation Pool Plastering

    4.5
    (126 reviews)

    We contacted many remodelers and re-plaster companies. After our search we decided on Generation…read morePool Plastering. They are a small family owned business which I liked. Their prices were reasonable, and they did not attempt to up sale unnecessary items. Picking the surface and tile was easy thanks to the samples they had in the show room. They also provide the catalog to see other options as well. The quality of work was satisfactory. We have no complaints. Big thanks to the one guy who spent two days installing 2 new skimmers and trenching and piping about 100 ft of new pipe. That man worked extremely hard and I was impressed he did it by himself. They dont do concrete. So if you're doing concrete, make sure you have good communication between your concrete guy and them. Coordinating the two was probably the worst part of the remodel. Nobody's fault, just need to get both contractors on the same page scheduling wise. If you get dark plaster, it WILL NOT be even. They explain this and make you sign. I honestly like the variation in our darker color. But don't be surprised or upset. It happens and its just cosmetic. I waited a year to do my review and we have had no issues. Would use again, but hopefully not for another 15-20 years! Thanks Valentino and team!

    They did a great job restoring my pool. Good communication and a fair price. All of the teams were…read moreefficient and did nice work. Definitely recommended.

    Legacy Pools

    Legacy Pools

    4.0
    (26 reviews)

    I'm a pretty demanding customer. I ask a lot of questions, I want to understand what's being done…read moreand why, and I don't just write checks without knowing what I'm paying for. I have one of the largest pools in Eastridge Hills (31K gallons)...just moved in a year ago so things were a bit tricky. Emilio handled all of it like a pro. He's the REAL DEAL (I.dont.leave.reviews.!). He came out to assess our pool/spa system, explained clearly why the existing control board wasn't compatible with our equipment, and walked me through the options WITHOUT upselling me. We went with the AquaLink upgrade! System works beautifully. Everything's connected to the app, equipment is programmed, and he demonstrated it all before collecting a single dollar. Honest, knowledgeable, patient with a lot of questions, and genuinely good at his craft. If you've got a pool or spa in the area, don't overthink it -- call Emilio. -- Dave B., Fairfield CA - Eastridge Hills

    Emilio and his father came to my property to give me an estimate and talk about my project. Emilio…read morewas friendly but it seemed he and his father had a strained relationship. Dad had been in the business a while and Emilio was getting his feet wet and aspiring to get his contractor license. We thought we would take a chance on them as it was a short wait until Emilio would be licensed. Emilio stopped communicating with us. He achieved his goal of getting his contractors license so I reached out again. Nothing. Fast forward to now time. I figured they could've worked the kinks out by now so I emailed him and sent a Yelp request. My answer...? Crickets. Nothing. I guess he doesn't need my business even though I was willing to take a chance on him when he was aspiring g to be a pool contractor. I hope he figures it out because he seemed like a good kid.

    Shockley's Pool Supply & Repair - poolservice - Updated August 2026

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