Get clean is a very affordable app compared to other cleaning services in Chicago, and every…read morecleaner I have had has been excellent. They all stay the several hours, are friendly, thorough and efficient. They listen to my requests and truly take their time to get everything cleaned well

****Update in Response to the owner****LOL at the response from the owner. The first cleaner I had…read morehere chain smoked, made my house smell like cigarettes and did a bad job. I asked them to send someone else. I loved the second cleaner and had her for the longest time and she randomly stopped coming. They never even told me if they fired her or she left. I asked them to please not send anyone else besides her because she was the only one who did a good job. After a few times of her not showing up (they pretended she was just sick and kept sending other people) they had to fess up that she no longer worked there. Every person besides this one girl did horrible work. The company has so much turnover that I believe they also have bad working conditions. I think the owners pocket most of the money and pay their employees poorly which is why they cannot retain staff. I clearly wrote in the messages (screenshot attached below) that I cancelled service. They will do anything not to wrong their rights or help their customers. The cleaner literally admitted to me her vacuum was broken and the owner then claimed that was a lie and it worked fine. I then vacuumed myself with my own vacuum because I didn't want to leave my house so filthy after paying to have a poor job done. What pictures can I send if I already did YOUR job? You guys are a disgrace for a company LOL so go ahead and pretend that you cancelled me when you can see the text below showing I cancelled. Now I had to hire a new company which is very annoying but much better than dealing with the 2 rude owners of this place. Believe me-you can see all my reviews since I started using Yelp. It is very rare that I write a bad review and it is only with good reason. I would rather keep a cleaning company I have a multi year relationship with vs find someone new but they DO NOT care about keeping happy clients or employees. I feel bad for all the women cleaners who work here because they are underpaid and overworked. The ownership is AWFUL. Do yourself a favor and just find someone else. I have now hired Purific Cleaning Solutions and they are already 1000% times better at communicating than Get Clean. As soon as I use them I will write a review so you can see some other options. Get Clean is so rude and money hungry. Original Review: I am SO over this company. After 3 years I am finally cutting the cord. Anna and John are so unprofessional and do not care about customer service. All the workers are very sweet but they don't stay with the company due to the horrible management practices. I have been thinking about getting a new company for a while but it's been easier to just have them come biweekly. I had Ohla who was the BEST ever. She stopped working there and they didn't tell me until after sending someone to my house that I didn't know or approve. Today they sent someone new again and they didn't have a working vacuum. Mine was not charged so they couldn't even finish the job. I reached out to Anna and she said that they take care of their vacuums so it's not possible that the rug wasn't clean. I had to vacuum the house myself and asked them for a discount on my next service. She asked for photos and I said I already cleaned it myself when the cleaner left. I pay EXTRA to have them come with all the equipment and supplies. They just do what they want and do NOT care about customer service. Instead of calling me and trying to resolve Anna basically just said "okay cancel". After 3 years this is how you treat your customers? Okay I will make sure everyone in Chicago knows you guys have horrible business practices and treat your employees and customers like garbage. This is not the first time I have had issues with them but I have let a lot go. You guys should be ashamed of yourself. Don't even care enough to pick up the phone and talk to your customers just cancel and be rude via text. DO not use this company. It's not worth the headache even though they do have a few employees who do a good job. (Must have left due to the owners) When I have more time I will be adding more screenshots of rude texts I have received from them.

Requested service from Yelp projects and Joanna responded, gave dates available and got us on the…read moreschedule. Yesterday was the cleaning and she did an AMAZING job!!! 100% worth it and she is reasonably priced. Meticulously cleaned the condo and the baseboards!! She asked a lot of questions when she arrived to get expectations which was very much appreciated. Will have her as our regular house cleaner!

Joanna was very professional and did a great job cleaning our condo. The cleaning was detailed and…read moreprecise. We have two large dogs that shed, and Joanna was able to get all of the pet hair off the floor, baseboards, furniture, and flat surfaces.

This is the best cleaning service experience I've ever had for a move out. The cleaners arrived on…read moretime and they did a very thorough job. I would say they went above and beyond my expectations. Quality of work, attention to detail and respect to property was amazing. I look forward to another booking...

2 women came and did an excellent job cleaning. They brought their own supplies too. I will…read morecontinue to use them.

Very communicative, easy to book, & responsive. The place looked great when they left, & prices are…read morevery fair and reasonable- I will hire them again when we move!

The ladies did a wonderful job!! They really paid attention to detail and added cute touches like…read moreputting my child's blanket in the shape of a heart and the toilet paper into shape of bows. We really appreciate how dedicated they were to cleaning our home and will be booking them again!

I wanted to give a shout-out to Purific Cleaning Solutions, for being very responsive and…read moreaccommodating to clean a student apartment in Hyde Park. Jacob understood the scheduling challenges for a student with class schedules and gave us a Sunday afternoon time slot. Yudi, who came to clean the apartment was not only efficient and punctual and did a great job, but also such a pleasure to interact with! We are going to reserve their services soon for our next cleaning. Thank you Yudi and Jacob!

Just be aware when booking after getting a quote and scheduling a time they will ask for a…read morenon-refundable deposit on a form from some payment processor you've never heard of. Had a straightforward job for a move-out clean that needed to be done. I'm less than a week out and now trying to find someone else to do it while I'm back home. I've never had cleaners ask for a deposit before. Was hoping to leave a glowing review with before and after photos to help grow their Yelp like I do with other vendors but now am stuck finding another cleaner. Can't speak to the quality of their work but if you're worried about paying money up front when many vendors are late or no-show not a company for you. I'm always happy to pay when people show up. Screenshot posted (since they can't) nothing is mentioned about a deposit being needed to book when they responded to my request 10/30. Also when I looked at the deposit request today it was non-refundable. Those exclusions mentioned are not referenced anywhere.

I requested a deep clean and the communication was great. They confirmed the deep clean included…read moresome specific items I wanted addressed because I have 2 dogs and I was able to easily book and we schedule immediately. Two ladies came and were immediately ready to get started. Due to the language barriers I couldn't review my specifics with them but trusted whomever scheduled communicated what I requested. I have 3 floors and they started on the top floor. After they moved to the next floor I looked over the work and still saw soap scum on the ledge in the shower, dirt in the window, heavy dust on bathroom vent and several other issues. I called them back to show upstairs but only pointed out one of the items due to the time. When I checked on the next level I saw several area of concerns. At this point we are 4 1/2 hrs in and one more floor to go. I communicated my concerns with the person I scheduled with and informed I was going to have them stop rather than spend more money and I was unhappy with the quality of work. To clarify, I did not rush them at any time, I also waited to review their work after they fully completed the floor. After the 2nd completed floor I requested services to stop They offered to have them come back and provided a small discount due to the inconvenience. Because the level of service is not to my standard I declined the return but appreciated them trying to make it right. Unfortunately they didn't work for me but I saw other great reviews.

We are absolutely thrilled with Jika's Cleaning! We hired them to clean my mom's house, and the…read moreresults were outstanding! The team arrived right on time, worked efficiently and professionally, and left the house immaculate. Every surface sparkled -- they even cleaned under the bed and behind the dresser. Not a speck of dust anywhere. What truly set them apart, though, was their kindness. The two ladies were so warm and patient with my mom, happily listening as she shared photos of my dad and the grandkids. That level of care is rare and deeply appreciated. What a lucky find! We're already looking forward to every future cleaning and would highly, enthusiastically recommend Jika's Cleaning to anyone.

I had a tenant move out and my normal cleaning lady was out of country…read more Ottera provided a competitive price and did a great job in cleaning the apartment. My new tenants were very happy.

Conscientious, dependable, on time, and they clean my house as if it were their own. They also…read moreclean my office and are so wonderful! I can't speak highly enough about this company. They were highly recommended to me by trusted friends, and I can highly recommend them to you.

We had two cleaners come by and they did a really detailed job, even though it had been a while…read moresince our last cleaning. They were efficient, hard-working, respectful, and got a lot done in a short amount of time. Dan from client service was great too. He made scheduling and billing really easy and kept me in the loop. I also appreciate that the company doesn't charge a fixed fee and will adjust the cost if the job takes longer or shorter. Overall, a smooth experience and I just confirmed my next appointment.

Lupe & Maria did remarkable and thorough work! It was wonderful to come home to a sparkling…read morelooks-clean feels-clean smells-clean home. Transparent pricing also appreciated :)