i still behind the intial review as even today in a homr that I know is actually dirty, that you provided a ridiculous estimate for 800 square feet This is proven by fact as you can have folks come clean for 19 I know the difference between a "hazadous" cleaning fee and extra fee for someone that basically looked like a party took place. i forgive you though and hope you are still in bussiness I have lived in places with more square footage cleaned since this review was posted. All with a lower price and some being post move out cleans or pre move in which are often more expensive. read more

Trying to book Dustbunny for a move-in this December, but there's no way to reach them besides the phone number listed on Yelp, and the mailbox is full. Wish they had a website of FB page for additional communication options. Update: Dustbunny called soon after missing my call, and Marlena made it a cinch to book their services!! Looking forward to working with her and the Dustbunny team! read more

Had a good experience with this company. They came and evaluated for a deep clean. Honestly, they ran a little late, but was communicating with me to let me know that would be the case - and since I was asking for a last minute thing I don't mind waiting for the extra work. On the day of cleaning after I accepted the quote a complete cleaning of my home was done, deep clean. It looked great, and since I was selling my place I needed it. I believe it helped me get under contract so quickly having a home that was very well cleaned. I did have some blinds that were damaged due to cleaning. However, I believe that was due to age of the blinds and nothing to do with negligence. Accidents happen - and Dustbunny did offer to pay for a new blind for me - which I declined since they did such a great job and the blinds were old anyways. Thank you for the hard work and I would recommend this cleaning service. read more

This was my first time hiring a cleaning service, and I was so pleased with Dustbunny's results! Marlena responded quickly to my initial inquiry and set up an appointment to see my place to give an estimate for a deep clean. She was friendly and professional and we scheduled the cleaning appointment for later that week. They did a great job of cleaning and organizing my home-- even putting away items in logical spots, stuff that was cluttering surface area. I didn't have a lot of clutter to begin with, but they proactively reorganized a few things that made a refreshing change to my home. For example, in the kitchen they put spices away in a cabinet instead crowding the countertop; organized cook books; put snacks on top of fridge instead of crowding countertops. All in all, the place looked and smelled great after the Dustbunny team was there for the day. Floors, molding, ceiling fans, bathroom --all clean and dust free. Moving forward, I plan to schedule regulars cleaning appointments with Marlena and Dustbunny. read more

Very pleased with Dustbunny Solutions and recommend them to anyone! Great communication from start to finish, prompt arrival, friendly, thorough, and respectful cleaners. Our home looks great ahead of the holiday weekend and we likely will use them again. We opted for a basic cleaning and it checked all of our boxes. They were able to accommodate our schedule and finished the work on time and at a fair Price. Thank you!! read more

I've been using Dustbunny solutions for a couple months now and couldn't be more happy. Marlena and her team always do an excellent job, and actually made me realize how the last cleaning service I used wasn't actually that great. Dustbunny solutions is also very accommodating and flexible, which I really appreciate. I recently got a new dog, and they didn't even flinch with the new work load. They also didn't mind working with her in the house, and she seemed to take right to them. I'd recommend this cleaning team in a heart beat, they do an excellent job, and make my life so much more enjoyable (no more spending my days off vacuuming). Update: Marlena and Yuri continue to do a great job and go above and beyond. Just a few weeks ago, Marlena brought in her deep cleaner and managed to get a dog stain off my couch that I thought was a lost cause (I was actually shopping for a new slip cover). I have had a great experience with them, they even take my dog out for a bathroom break when they're done. read more

Marlena was able to help me with a move-out cleaning fairly last minute (within a week's notice) and I am so thankful! She was able to schedule a time for me that even worked within my time schedule that I needed to be out of my apartment. She and her crew were very thorough and very pleasant. I even needed to remove/add a new smoke alarm and she graciously helped me with that. My former apartment was on the older side and they were able to clean the cobwebs and make it look almost like new! Definitely a company and service I would recommend, due to the quality of service as well as the people. read more

Where do I start?! We're a small, local business run out of a basement of a large home with 2 floors of living space. After trying at least 5 different services, I came across Dustbunny Solutions. I called Marlena & they were out the NEXT DAY & did a wonderful, thorough job. I instantly clicked with Marlena & it got better from there. She & Yuri showed up to clean, even though we're a little outside of their travel area (we're in the suburbs). Super friendly, professional, and what a great job! She even cleaned out a freezer that had an exploded pop in it for a year. They are our new weekly service. Fair pricing AND they got all the dog hair, which has never happened! I hope we have a long, happy work relationship together. read more

So I may or may not have slacked for a few months on dusting and deep cleaning my apartment... (Totally slacked).. and when you find yourself mistaking large dustbunnies for bugs, you know it's time for some heavy cleaning. So I turn where I usually turn, yelp, and I found Dustbunny Solutions (such an appropriate name for my situation) and I am so glad I called. Marlena is great! She was able to get me an appointment on short notice, came to my place to see what was up and give an appropriate estimate, and is very flexible. She is SO nice, responds to her phone quickly, and also did such a great job! I'm pretty sure this is cleanest my place has ever been. I highly recommend giving her a call to slay your dust bunnies. You won't be disappointed! read more

If there was a contest for cleanest home in Chgo., I'd win! Selena did an excellent job cleaning and organizing my large condo just in time for me to place on the market. I was especially pleased how immaculate she cleaned one of my showers. My only dismay, however, is I'd rather give 4.5 stars because she broke my kitchen faucet. I think maybe she was a bit heavy-handed turning it to do the dishes. I pride myself on being a great tipper, but I cannot this time and feel it's fair since I'll have to buy a new one then pay someone to fix it for me. Also, I can't use my kitchen sink till it's fixed because water splashes everywhere. Other than that, great job, affordable and I'll likely rehire! read more

Let me start by saying that I'm a little bit of a freak when it comes to defining clean. We moved into a new house a few months ago, and I just can't keep everything up to my brain's OCD standards. Enter Marlena's team. I was STUNNED by how much they did. The bathroom walls where steam had dripped? Clean. Window sills? Clean. Inside of the fridge? Clean -and- organized. Every surface spotless. I felt like I'd walked into a fairy tale. I'm just blown away by how well they did. I don't often do reviews, but I had to for this. It might be the best money I've spent in years. Worth every penny and then some. Thanks, ladies. I'm beyond impressed. read more

STAY AWAY - home cleaning!! Recently moved and was terribly disappointed after hiring Marlena Kent and DustBunny Solutions for a thorough house cleaning for service the day before the move. See attached pictures of dirt left behind. DO NOT HIRE THEM! She acknowledged the work was "TOTALLY unacceptable" but requested refund was denied. Instead offered a complimentary clean in future. Future cleaning irrelevant! I wanted it clean BEFORE I moved in. COMPLETE waste of money. Look elsewhere. read more

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I was extremely pleased as was my tenant for the work Marlena did for my home. We hired her for post construction clean up, as we had some repairs done in the living room of my home in Berwyn that we rent out. She was very responsive from the beginning which was a huge plus, was able to come out and give her initial assessment and gave me a reasonable rate compared to others I looked into. My tenant was also pleased at the job well done on the day of the actual cleaning. They left it spotless. Easy to work with and loved that she accepted quick pay as a form of payment. Super convenient. I will save her info and use her again in the future. read more

Don't fall for the "deep cleaning" push. I was in a bind and booked Dustbunny solutions 2 days before guests were to arrive. My contact there (don't remember her name, now) kept saying I would be paying for a deep clean at about 3x's the cost of a typical cleaning. I knew I would have to pay more than usual so I went ahead and booked. Long and short of it is after paying 3x's what my usual cleaning lady charges, the dust bunnies (the real dusty kind) were still everywhere. They did not dust my shelves or my stairwell railing/wood trim, etc. They basically charged me 3x's the going rate for a terrible regular cleaning job. I should have known better. Lesson learned: 1) never get in that type of bind again; 2) get a full list of everything they will be doing for that "deep" or whatever clean I'm paying for. read more

Is it possible to give 6 stars?! Marlena and her crew are responsive, prompt, fantastic at what they do and an absolute delight to work with! We found Dustbunny Solutions via Yelp and reached out after reading the solid review ratings. Marlena initially met us to come through the unit to estimate the amount of time it would take to clean and what the potential cost would be. For a deep clean of the unit, I felt that it was a fair estimate for the cleaning. We were then able to connect on a date the following week to clean the unit. Like clockwork, her team showed up on time and with their own supplies. The cleaning went way above my expectations. The unit was thoroughly cleaned from top to bottom and items were cleaned that I wouldn't have even expected. We'll definitely be using her again! Cheers! Katelyn read more

Surprised to see so many 5 star reviews, given my experience. Marlena came to do an initial assessment, I felt very pressured to do the "deep clean". I had given my previous history with housekeepers, what I was looking for, and the general price point I had paid. She suggested a price 3x that and promised that "every couch would be moved, top to bottom cleaning". Ultimately, I agreed, in due part to her making me feel somewhat badly about the cleanliness of my home. She and 2 others showed up and let me know that they would be in and out, as they had another site to clean as well. No big deal. She texted me when they were done and made no mention of any spaces that may have not been given attention. When I came home, I was extremely disappointed. For what I was charged, this was certainly not what I was expecting. The work done was completely amateur. Cleaning streaks left all over my home, as if they had used a dirty rag the entire time. Beds that were left partially unmade. Several items not put back in their place-the whole job felt like it was very carelessly done. I let Marlena know of my disappointment, only to have her become defensive and then start to blame ME! She proceeded to insult my home, state that the job was much larger than she anticipated, and nearly left me in tears accusing me of bullying her. I'm telling you, NOTHING in my home was cleaned to a level that was promised. I have paid 1/3 of the cost and had better cleaning jobs. I feel completely ripped off. She let me know that they had skipped a few areas, in an effort to stick with the time that she had allotted for this job-though, again, never gave me a heads up that perhaps they had bitten off more than they could chew, if you will. She offered to come back and "fix" whatever had not been done, but there were just so many little things, it felt awkward, as it was such a poor job. I asked her for a partial refund, as I was really upset with how much I was charged to come home to a partially cleaned home-to which she never responded. No doubt, she will further try to bully me on this post, as she did in our text conversation. Never have I had a person pressure me into a service and then completely fail to deliver. read more

I had the pleasure of working with Marlena when moving out of my studio apartment this past December. She took me in as a last minute ordeal because the other company I had arranged services with did not show up. She is very personable, communication and responsiveness was super. The day I called, her crew showed up at my place to get an estimate. Next day crew showed up to clean the place. After I was informed that the unit was finished I went back in my unit to check out the quality of the service. Unfortunately, there were several things that were left untouched and dirty. Right away I called Marlena and told her. She explained to me that she recently hired someone new to her team. Acceptable and understood. She rushed there herself to wrap up the rest of the cleaning I told her that were still filthy. I was informed that the place was left finished, so I trusted her judgement never went back because I had already moved out of that unit for a week now. Overall, I was satisfied at this point and should've went back to check it one final time. However, today as I opened my mail I found a letter from my management team as they charged me an additional cleaning service fee of $100 because the move out cleaning did not meet the requirements. I was hesitant to leave a review because of the 5 star reviews other people have left, but I felt it was right to leave an honest review based on my own experience. I certainly know she wants to operate a team at a 5 star level, however, it just didn't mean that with my experience. :( I was going to contact Marlena for my boyfriend's unit, however I am quite reluctant to go back now. Hope this review helps others. read more

They are the definition of going above and beyond. Not only was my home left in impecably clean order, but was also improved upon, by organizing redecoration and installing art! A housecleaning service that also curates a beautiful living space. Thanks so much. read more

These ladies are great! They did an awesome job. I had them do move in and move out cleaning for my new and old place. They had me walk them through and show any specific things I wanted done. The places both looked great when they were finished, and they checked to make sure I was pleased. I am going to continue using them for monthly cleanings, and I highly recommend them! read more

Marlena came to my rescue, when my regular house cleaner was a no-show for a deep cleaning move-out apartment that was left filthy and the new tenant to move in on Sunday. I called Marlena on a Friday evening for the next day Saturday for deep-cleaning the next day, she fit me in and did a great job. I did call other cleaning com. And everyone needed a few days in advance for a deep cleaning appointment. read more

Dustbunny Solutions is more than a cleaning service, they are project managers for your home. Our household consists of 2 full time jobs and 3 active children, so we needed more than a standard cleaning service. Dustbunny Solutions helps me with every project and finds a solution for any item on my "To Do list." Lovely, experienced, attentive, responsive and creative people. read more

Elderly parents, years of collectibles, health challenges prevented them from keeping up with their former impeccable cleaning. Marlena and her team to the rescue. From my first outreach Marlena responded quickly with a phone call, and was able to schedule a deep clean within the time frame we sought. My folks and their dogs love her. She has been very sensitive to their needs, and the house sparkles after she has been there. Marlena cares for the home every two weeks and everything smells and looks fresh when they leave. She makes a point of including a rotating deep clean in each room of the house, taking down china and collectibles to clean so that the house retains its sparkling clean feel. We are thrilled to have found Marlena and would recommend her without hesitation. read more

I was in a bind and needed our condo cleaned within 2 days - and Marlena totally came through. Adjusted her schedule to fit us in (THANK YOU) and did an outstanding job getting our place ready to show potential buyers. Really appreciated her attention to detail! Will be calling Marlena again. read more

AWESOME !!! AWESOME!!! AWESOME!!! Marlena and Yuri are cleaning gods. The first time using them, was referred by a friend. I can't sing their praises loud enough. Had a horrendous experience with another cleaning service, they had so much on the list of what they wouldn't do it was unbelievable; took my money and did absolutely nothing. Marlena and Yuri came to my rescue. They cleaned everything spic and span, ceiling fans, blinds, windows, hardwood floors...... Yuri even took all 14 mini blinds off the windows and washed them. I could go on and on. They are absolutely incredible. They both are very personable and polite. I called with a cleaning emergency Friday afternoon, they came Friday evening. I would absolutely recommend them to everybody. No, I am in no way related to them, or know them.They just did an AWESOME job!!!! You will not regret hiring them. read more

I stumbled upon Dustbunny Solutions via Yelp and I'm so glad I did. I needed a cleaning done on short notice and Marlena was more than accommodating. She worked around my schedule and was able to fit me in right away. Marlena is extremely personable, and clearly has a passion for what she does. I can tell that she is detail oriented and takes pride in the work her company provides. She is a problem solver, and unlike other cleaners I've worked with, she goes the extra mile so that my home was not only spotless, but more organized. Thank you for your impressive work Marlena! read more

Best work I've seen from a housekeeping service. Not only was our 3 bedroom/3 bathroom condo spotless, but they had reorganized our sitting room to the point where it was more aesthetic and comfortable. Even the dog's dishes were clean! They manage to be thorough and fast at the same time. They are my new go to cleaning service. read more

Marlena saved the day! After hiring a different service that did a terrible job, I contacted Marlena to see if she had time for a last minute job. She and her crew spent hours cleaning the apartment we are moving in to. It was beyond dirty and needed a lot of work. They scrubbed every inch of the apartment, including all of the woodwork. It looks 100x better than it did this morning. It smells better and the floors are shining. I couldn't be happier. I highly recommend Marlena and her team for cleaning- especially for thorough move-in cleaning. They didn't miss a thing! read more

What a phenomenal job! I called last minute for a deep clean (and I've never used a cleaning service before) - I also had a hard stopping point because it was going to be a surprise for my boyfriend so I wanted it done before he came home from work. Marlena came out right away to check out the space and give me a reasonable quote, and then Salena and Patty came to clean. They were wonderful, respectful, and communicative. Did a wonderful job and were very conscientious of when they needed to finish by. At one point, Salena was petting my dog with one hand and expertly vacuuming the floor with the other! I also really appreciated that they gave me tips for how to clean things myself in the future. The place sparkles, the boyfriend is thrilled, and I feel about 20 pounds lighter from the dust removal. read more

I tried a handful of other cleaning services before I was lucky enough to find Marlena, and I found her primarily because of positive Yelp reviews (which I must say are quite deserved). The basics: She's great to set up appointments with, is competitively priced, and does a bang up job. She doesn't take credit cards but does accept Quick Pay. She's quite accommodating as well - if you need something special done, or something done a certain way, just let her know. She also uses pet safe products (and is a pet fan herself!) so there's no need to worry if you've got fuzzies in the house. One thing that really sold me is that when I first talked to her she mentioned she would be at every job. For anyone who has tried more traditional services you'll find this a huge relief, as the constant rotation of new people can be both worrisome and tiring (since instructions and such invariably get lost between the people). I plan on using Dust Bunny as long as she's available. Nearly every time I forget she's coming and then open the door to a nice-smelling, shiny, bed-made apartment and let out a sigh of relief. It's a great stress reliever when coming home from a long work day. Highly recommended all around. read more

Dustbunny Solutions has answered our prayers and helped us regain our sanity! My husband and I have a large family (4 kids and one large dog) who are always on the go. I got tired of fighting and making out chore lists (you know that "list" that never gets done) for who needs to clean what and watching out home collect dust, grime and fur! Marlena and Yuri came over, took and look and have been helping me keep an almost clean home now for over year. Marlena and Yuri are professional, helpful, and a blessing to have in our home! They are the only way I make it through the crazy week! Knowing that they will be careful and take better care of my home is unreal. They come in with everything and leave with the dust, fur, and dirt! When I come home from work and can smell that "clean" smell I know I am going to have a relaxing evening because I feel like one part of my life is organized and clean! I can't say enough good things about Dustbunny Solutions. They help with re-organizing a room, moving holiday decorations, unpacking or repacking for a trip, sending packaged to college-bound kids, or just finding a place in our home for those precious family knick-knacks. I would give them 10-stars if I was allowed to! Beyond highly recommended! read more

Marlena, the owner of Dust Bunny Solutions, replied to my message within a half hour and was able to schedule cleaning my house within 48 hours. She and her assistant did a good job cleaning the first floor of my house. For an extra charge they also cleaned all the windows which was a big help. I was very satisfied with the job they did and it was a big help that she came on short notice. One negative is that they didn't clean the powder room! Not sure how they could have overlooked it. read more

I have used Dustbunny twice now and both times were great. In fact I was so impressed, we are now using them to clean the entryways inside my condo building as well. Marlena makes booking services easy and convenient and her and her team are all very sweet and professional with high attention to detail at a very affordable rate. My place has never looked better! Highly recommend! read more

Great experiences with this team! Very reasonable price for the service they provide. Always proud to have them especially before family or friends come over read more

Marlena was responsive and performed a pretty good move in clean. She was very accommodating of schedules and offered a reasonable price.

I've been using Dustbunny for the past four months and they just did my move-out clean. It's been a huge stress relief for me to come home to a clean apartment once every couple of weeks. Marlena has always been quick with communication (even just to tell me she would get back to me later) and when I did point out something done differently than I expected, she got me an explanation from her worker and no harm was done. Usually I just leave a couple instructions for things that need attention, like shower mildew or grubby windowsills, and Marlena will make sure to hit those hard. The move-out clean was a lot more thorough than the last tenant had left for me, and she sent me detailed pictures to make sure I was happy with the job. This is a great company for someone who wants a little more care taken with their space than just hosing it down with bleach! read more

Great cleaning service- very consistent- consistent and pleasant staff- flexibility with my changing schedule and/or other needs.

Marlena was very responsive to my initial inquiry, and came over for an initial assessment within a day, which was so helpful since most of the larger cleaning agencies are not flexible to meet immediate needs. Her quote was reasonable, and scheduling the appointment was a breeze. She and her crew were easy to work with and did a thorough job. I would highly recommend Dustbunny Solutions. read more

Fantastic service by Marlena and the team. They have been cleaning/organizing my office for a couple of months and our home was in need of "organized" cleaning. Dust bunny does just that. And it's a process. The expectation is for continued improvement each month, a collaborative approach. It's a refreshing approach and we are liking it a lot after the first session. read more

Marlena has been coming by monthly to clean for ~6 months now, and I couldn't be happier. She always does a great, super thorough job. She's also really flexible, and has made time to come before I have visitors or throw a party, on very short notice. She's also great with my dog. I like that the service feels a bit more personal. I definitely would recommend her to anyone in the area! read more

Marlena and team are wonderful. I came across them on Yelp after we moved into the neighborhood and haven't been disappointed. Marlena is very responsive and accommodating to our schedule, including weekend cleanings. The team does a great job (including regularly cleaning the baseboards and even going above and beyond with collecting the garbage and taking it out - thing I haven't typically had done by other companies). read more