This is my local post office, and I love it. Because I use it almost everyday to post my mail. Very…read morefriendly service and very quick to deal with customers as compared to other hall green post office by waitrose which is slow service. But this one is better, the only down side is that this one don't deal with road tax. There is always parking on the street. They also have good range of greeting cards available at good prices.

Terrible post office service. The slowest ever seen. The bald Asian manager is rude and very…read moreunprofessional. He should not be in any customer service role The shop itself is clean and tidy and well presented. The post office let's down the shop. They should change the manager and put professional post office staff in there Perhaps get rid of the PO Move it toSPAR

The main Post Office serving the area of Solihull, located in Mell Square, definitely goes beyond…read moreyour usual local standards in several departments. Despite looking slightly run down from the outside, the inside is cutting edge (by Post Office terms), with several windows as well as several automated machines that let you print your own stamps, meaning there's never much of a wait, despite being relatively busy. They also have an intelligent ticketing queue system, which lets people sit down whilst waiting instead of having to stand in a line (it's the little things in life, isn't it?). As well as general postage services, they've got a classic Post Office selection of stationary, as well as a couple of booths for passport and driving license photographs. Overall, although I admit that small local Post Offices have a certain British charm about them, I think it's time to embrace the future like Solihull Post Office has.

For years, I would avoid the main post office, especially at peak times, and go to a small local…read moreone. That's before they bought in self service machines and it's probably not overstating that it has changed my life somewhat. It may not be any quicker at the self-service machine, seeing as I'm not a trained PO professional but I pretty quickly learnt the order the questions are going to come up on the big touch-screen in front of me to select what sort of postal service I need. You will be very unlucky if you have to wait in line here as there are plenty of machines that mostly work. If there is anywhere you may have to wait in line is if you need a 'proof of postage' receipt or are sending by any traceable service (recorded deliver, special delivery etc.) but otherwise your stamps are printed along with your receipt in seconds and you pop your post in the box and go. Even better, the post office is now open until 6.30 each week night. It is almost empty for the last hour as no-one knows about late opening. Until now that is.

As Post Offices go... This one is pretty good actually. Ideally situated just off Victoria Square,…read moreI believe it's the largest Post Office in the City Centre. It offers all the services you would need, including a travel money service, a selection of collectable coins/small gifts, insurance/banking and a cash machine. There are a number of counters (and normally plenty of staff), so you WILL have a wait (inevitable these days), but now there is a ticket system in place so you at least have some idea of how long that's going to be. Plus, no more queuing! This branch has installed plenty of seats so you can sit and wait to be called. I popped in to post a parcel to America this week. Obviously, being the festive season... It was packed. I took a ticket and was informed there were 15 people in front of me. When you get your ticket from the automatic machine, you select the service you require (meaning that people waiting for passport/financial services aren't in the same queue as people who just want to post something). Posting things abroad is expensive these days, but the friendly and helpful member of staff I encountered made the pain a little more bearable. Once I was called, I scooted up to the desk to be greeted with a big friendly smile and was asked what I required. I explained I wanted to post a parcel and the guy gave me a sympathetic look and asked me to place my item on the scale. Yes... It was pricey. After going through the American import protocol (filling in the little sticker that pretty much renders any surprise gone for the recipient as you detail EXACTLY what is in the parcel), we had a chat about who I was sending it to and what I was sending. Not in a creepy way, just an interested one. Whilst the exchange was going on, we got to the subject of upcoming travel plans. With two trips abroad planned (so far) for 2014/2015, we got on to the subject of their various financial services for people going on holidays. Now, I am pretty clued up on currency etc - but he had some pretty good information about services I didn't know the Post Office offered (and assured me he wasn't on commission). I left lighter in the wallet, but not too bothered about it. I did everything I needed fairly swiftly and without and hassle. The service I received was pretty fantastic and I left armed with information about things I very well may use in the future. I would definitely use this Post Office again rather than my usual JQ branch if I was headed into town.

Solihull post office was my favourite local post office two years ago, now it is my least…read morefavourite. Nowadays only a few of the windows are open and customers are told to use the self service machines. I do not mind using these machines as I can make sure that all stamps are securely fixed to the parcels. I find that I have to keep politely asking half of post office staff to stick stamps down around the edges in all of my local post offices and it is embarrassing. The problem with the self service machines in Solihull post office is that there are only three machines and there always seem to be problems with them. Yesterday, for example I had to wait in a long queue as one machine was not giving out change and could not be fixed and one of the other machines was not working correctly as the stamps were not coming out. I feel really sorry for the staff at this post office as they have to work so hard and look really harassed most of the time. So many staff seem to have left over the past two years. How things have changed and not for the better!

It is the main post office in the centre of Solihull, just in Mell Square. They have a seperate…read morebureau de change as you walk in. No matter how busy it is they always seem to keep the queues moving fairly quickly. When it is busy they have most if not all of the windows open. Staff are friendly and helpful. It also sells a selection of cards and stationery, as well as postage boxes and other materials

Naila in the local post office really helped today with delivering a book I needed to send to the…read moreother part of the country. Great service, and provided plenty of different options to get it there quickly, and as cheap as possible.

This can be found at the rear of the Tesco Express store, it can be quite difficult to park when it…read moreis busy as there is only limited parking, however they have recently expanded the car park for the shops along this block and the car park is just a few minutes walk down the road. The staff are friendly and helpful, even when they are literally ran off their feet with customers! They are always polite and offer a professional and fast service. They have a few collections throughout the day as I have noticed the post men doing collections at different times when I have been in the store

I've used this Post Office for years and it really is the best I've ever come across for friendly,…read moreprofessional customer service. Staff are welcoming, they go out of their way to be helpful, and they are fast and efficient. Much better than the P.O. in Acocks Green village. I recommend it highly - you really can't go wrong with these guys.

When our regular post office failed to survive the recent cull, we switched to using Shirley Road…read more This post office sits in a small row of shops, and has street parking outside, although finding a space can be difficult at peak times. Perhaps because of its location next to a small general store, this post office doesn't sell much else apart from postal items; you won't be able to pick up your missed during the weekly shop bits and pieces here. However, it more than makes up for this by being the friendliest post office we have ever used. We send out a lot of items in the post (home business and ebay wardrobe clearance) meaning that we can have 10-15 items per trip. The staff in this post office are really efficient, meaning that other customers in the queue are kept happy (we try to go when it is quieter). Many post offices will complain if you bring more than a couple of items, but not here. The staff take a sensible approach, asking you whether items are all the same, and whizzing through the recording and certificates of posting at great speed. All of this is while chatting away, and remembering all their regular customers. Certainkly well worth adopting as your regular post office.

This is a busy sub-post office on the High Street in Knowle. There is a car park to the rear, and…read moretwo further car parks further along the High Street towards Loch Fyne. The front of the building is given over to a newsagents and convenience store. The newsagents stocks a good range of magazines, while the convenience store has enough stock to enable you to fill any gaps in your shopping or to put enough snacks together for a picnic. The post office itself is situated at the back of the store. There is often a queue, but this moves quickly. The staff are very efficient, friendly and helpful, even when faced with eBay parcels! They are also happy to complete certificates of posting, and to confirm the cost of specific parcels posted, which is way above and beyond the call of duty. Highly recommended.

I am in Knowle once every few weeks and use this post office when I need to. It is located at the…read moreback of a medium sized convienence store and the staff are very friendly and helpful. I had no problems posting a large parcel from here abroad just before Christmas and the queue although it was long went down quickly. Has a car park at the rear that you can use

You know what, I think I'm going to find myself saying this quite a lot, but 'when I was younger'…read morethere seemed to be a Post Office on every little street. Some of my happiest memories are of spending my pocket money on penny sweets at the local Post Oofice while my mum did whatever she needed to do. Not any more. Post Office's are like Dodo's these days, I'm not sure they ever really existed in such numbers and are merely a figment of my imagination. Anyway, I digress...these days, if you do find a lesser spotted Post Office, and you want to use their services, it usually involves great long queues, which seem to be rather smelly affairs and not very pleasant experiences all round. Use your local Post Office, if you can find one. The one on Haunch Lane is local, handy and lovely and quiet. No queues, newspapers and magazines if you fancy a read. No penny sweets though.