Very friendly staff , excellent location offering an essential service so highly reccommend .read more

Stepping into Wylde Green Post Office is like entering a portal to a parallel universe where time,…read moredignity, and customer service no longer exist. The air is thick--not just with dust, but with the palpable stench of despair and barely concealed contempt. The staff, a collection of joyless husks, shuffle about with the enthusiasm of sedated sloths. Every interaction is a battle. Ask for help, and you're met with a glare that suggests you've just insulted their ancestors. Smiles are outlawed here. Efficiency? An ancient legend passed down in whispers. The queue moves at glacial speed, as though each transaction is being chiselled into stone tablets. By the time you reach the counter, you'll have aged visibly and possibly started questioning your will to live. It's not just bad service--it's anti-service. A place where kindness goes to die and civility is buried under layers of passive aggression. If you're looking for a reason to lose faith in humanity, Wylde Green Post Office is offering full-time memberships. Avoid like the plague--though the plague would probably be handled with more courtesy.

I rarely leave negative reviews, but after two separate incidents within a single week, I feel…read morecompelled to share my experience. The main issue appears to be with the attitude and behaviour of the branch manager, who on both occasions seemed more interested in refusing service than helping customers. The first incident involved a passport photo. I had prepared a passport-compliant photo file and simply requested a print. I was refused service and told that because the photo was intended for a passport application, they would not print it. I have never encountered such a restriction elsewhere and found the explanation unreasonable. The second incident was even more concerning. I visited the branch to return a prepaid Royal Mail parcel and was informed that Royal Mail had stopped accepting prepaid return parcels through Post Office branches "a long time ago." Suspecting this information was incorrect, I immediately visited another Post Office branch where the exact same parcel was accepted and processed without any issue. Being given incorrect information is frustrating enough, but being refused legitimate services on multiple occasions raises serious concerns about customer treatment at this branch. Unfortunately, this was not simply a misunderstanding. The overall attitude was dismissive, unhelpful and disrespectful. Customers should not have to argue for services that are clearly available elsewhere. As a result of these incidents, I have submitted a formal complaint to Post Office Customer Services and provided details of both events for investigation. I sincerely hope management review the way customers are treated at this branch, as the current approach falls well below the standard I would expect from a Post Office.

I had a ups delivery to this shop went in the man behind the counter was just sitting on his phone…read morecompletely ignoring myself was extremely rude when he eventually got of his phone. i was then told my package was not there but my tracking information told me it was I called the shop the next day to be spoken to rudely yet again so I called UPS for them to confirm my package was still at the shop woul recommend this shop to anyone horrible rude staff in the shop just unacceptable behaviour the shop should be closed down not happy at all

****AVOID AT ALL COSTS**** They overcharge for postage by…read morealmost double, don't be fooled into paying these prices, my usual fee is £4.40, they tried to charge me £8.60 and bully me into paying a special guaranteed next day delivery fee of over £11. Needless to say I didnt use them, they also sell out of date food and harass/perv on women.