Stepping into Wylde Green Post Office is like entering a portal to a parallel universe where time,…read moredignity, and customer service no longer exist. The air is thick--not just with dust, but with the palpable stench of despair and barely concealed contempt. The staff, a collection of joyless husks, shuffle about with the enthusiasm of sedated sloths. Every interaction is a battle. Ask for help, and you're met with a glare that suggests you've just insulted their ancestors. Smiles are outlawed here. Efficiency? An ancient legend passed down in whispers. The queue moves at glacial speed, as though each transaction is being chiselled into stone tablets. By the time you reach the counter, you'll have aged visibly and possibly started questioning your will to live. It's not just bad service--it's anti-service. A place where kindness goes to die and civility is buried under layers of passive aggression. If you're looking for a reason to lose faith in humanity, Wylde Green Post Office is offering full-time memberships. Avoid like the plague--though the plague would probably be handled with more courtesy.

Very friendly staff , excellent location offering an essential service so highly reccommend .read more

For years, I would avoid the main post office, especially at peak times, and go to a small local…read moreone. That's before they bought in self service machines and it's probably not overstating that it has changed my life somewhat. It may not be any quicker at the self-service machine, seeing as I'm not a trained PO professional but I pretty quickly learnt the order the questions are going to come up on the big touch-screen in front of me to select what sort of postal service I need. You will be very unlucky if you have to wait in line here as there are plenty of machines that mostly work. If there is anywhere you may have to wait in line is if you need a 'proof of postage' receipt or are sending by any traceable service (recorded deliver, special delivery etc.) but otherwise your stamps are printed along with your receipt in seconds and you pop your post in the box and go. Even better, the post office is now open until 6.30 each week night. It is almost empty for the last hour as no-one knows about late opening. Until now that is.

As Post Offices go... This one is pretty good actually. Ideally situated just off Victoria Square,…read moreI believe it's the largest Post Office in the City Centre. It offers all the services you would need, including a travel money service, a selection of collectable coins/small gifts, insurance/banking and a cash machine. There are a number of counters (and normally plenty of staff), so you WILL have a wait (inevitable these days), but now there is a ticket system in place so you at least have some idea of how long that's going to be. Plus, no more queuing! This branch has installed plenty of seats so you can sit and wait to be called. I popped in to post a parcel to America this week. Obviously, being the festive season... It was packed. I took a ticket and was informed there were 15 people in front of me. When you get your ticket from the automatic machine, you select the service you require (meaning that people waiting for passport/financial services aren't in the same queue as people who just want to post something). Posting things abroad is expensive these days, but the friendly and helpful member of staff I encountered made the pain a little more bearable. Once I was called, I scooted up to the desk to be greeted with a big friendly smile and was asked what I required. I explained I wanted to post a parcel and the guy gave me a sympathetic look and asked me to place my item on the scale. Yes... It was pricey. After going through the American import protocol (filling in the little sticker that pretty much renders any surprise gone for the recipient as you detail EXACTLY what is in the parcel), we had a chat about who I was sending it to and what I was sending. Not in a creepy way, just an interested one. Whilst the exchange was going on, we got to the subject of upcoming travel plans. With two trips abroad planned (so far) for 2014/2015, we got on to the subject of their various financial services for people going on holidays. Now, I am pretty clued up on currency etc - but he had some pretty good information about services I didn't know the Post Office offered (and assured me he wasn't on commission). I left lighter in the wallet, but not too bothered about it. I did everything I needed fairly swiftly and without and hassle. The service I received was pretty fantastic and I left armed with information about things I very well may use in the future. I would definitely use this Post Office again rather than my usual JQ branch if I was headed into town.

All three staff are Agony Aunts gibbering on with Customers about Holidays the Weather and suchlike…read morekeeping customers standing around waiting to get served!!! I often see customers with walking aids kept waiting not good news

lovely helpful people. very knowledgeable about everything and run so many different other delivery…read moreservices like Evri and Amazon locker. have been going there since 1995 and the same friendly faces are always there to assist. 5

Naila in the local post office really helped today with delivering a book I needed to send to the…read moreother part of the country. Great service, and provided plenty of different options to get it there quickly, and as cheap as possible.

Possibly the shabbiest post office ever. I've been coming here intermittently since I was a child…read moreand nothing has changed. In fact, I almost suspect the pic 'n' mix and other goods for sale to be of that vintage. First off the post office isn't in the village centre which I have never quite understood. You have to navigate a busy road to get there from every direction. As with all post offices there is always a queue, what is with that? The staff are generally okay, although there is nothing memorable about the service, not overly polite or friendly just, meh. My last visit was to exchange some euros, the rate I got wasn't the one advertised. It was better but I am not sure that's really okay. There is a selection of general post office-type goods for sale; some cards, envelopes etc. but I would honestly pop into the shopping centre and visit somewhere else for these sort of supplies. As I said, its shabby, behind the counter the textured wallpaper is peeling off the walls and there is very little natural light. Unfortunately there isn't any competition and therefore pressure to improve which is a shame. I think it lowers the tone of Aldridge in general that such an important facility is poorly maintained and poorly located.