Been coming here for about 8 years, so a review is way overdue! Saturday was no different from our many great visits. Our waiter, Alex, was fantastic and made sure we were well taken care of the entire time. The restaurant is big offering a lot of seating area. It is also kept very clean. The food came out excellent. This time we chose to sit at a regular table instead of the grill, which turned out to be a great choice. The sushi was fresh and arrived before our main course. We ordered the spicy tuna roll--freshly made and very good. I also highly recommend trying their lobster roll. My steak was cooked exactly how I requested and paired perfectly with the chicken and flavorful fried rice. We love coming back here and always look forward to bringing family and friends along with us. read more

Shima Japanese Restaurant - Spicy Tuna Roll - Japanese Near Me - Chino, California

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This place was so much fun. Performative Teppanyaki at its best. They accommodated us with a baby at the table. Sitting next to other couples and getting to chat with such a delight. Our chef put on a spectacular show. The food was on par with something like a Benihana and prices were the same. We will definitely be coming back read more

Amazing service, food, and presentation. I have been coming here for over 10 years and I have never been disappointed by this place. Way more affordable than Benihana. Truly a hidden gem and one of the best places you'll eat in Chino. Chef Hokey is the one to request if you can, he's worth the tips. Trust me. Our server Alex was pretty great and attentive too. read more

Shima Japanese Restaurant - Shima Steak and Chicken Lunch Combo - Japanese Near Me - Chino, California

Came for a casual dinner with one of my besties because she heard this place was good and it was so close to home. Immediately we were greeted by the friendly host and seated right away. Everyone was so quick and attentive. Cocktail was cute and sassy, just the way we like it! The chef was so fun and entertaining, not cheesy like some of these spots can be. Food was fresh and so good! Well definitely come again and bring the rest of the crew! Definitely come early or make reservations if you have a large party. It gets busy. read more

Shima Japanese Restaurant - Japanese Near Me - Chino, California

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The food here is amazing! I've been coming since they opened! They have always given fantastic service and a great environment to celebrate or just come eat! Our favorite chef is Hokey! He was off when we went this past time and had Rudy. Who made our dinner very special as we were celebrating my son's 10th birthday and grandpas 88th! Thank you Shima's for always providing quality food and service! read more

Shima Japanese Restaurant - Japanese Near Me - Chino, California

My husband and I wanted to celebrate our cousin's birthday and asked her what she wanted. We all love teppanyaki, and she had been here before so we decided to eat here. We both ordered the Lunch Combination. I ordered chicken and scallops, and my husband ordered fish and shrimp. We both substituted fried rice for white rice. We always ask for light butter and no salt, and the chef accommodated our request. He was very entertaining and comical. The only complaint I have is that I ordered a salad, and there must've been half a cup of dressing in the bowl. It was way too much and I couldn't eat it. Other than that, everything was great! I'd definitely visit again when I'm in the mood for teppanyaki! read more

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Came here after my little cousins graduation, the ambiance was great for bigger parties. Our servers were friendly and presented the typical teppanyaki place tricks! Food was solid and tasty. read more

Our recent visit for Mother's Day was a complete let down. My family's reservation was done three weeks in advance to ensure we would not have any issues for my wife's BDay/Mother's day. Once we arrived, we found the place was over booked big time. After checking in, we waited about 30min before being squeezed into a spot that normally holds 8, with 2 extra people. My neighbors and I were sitting on top of each other which made eating very uncomfortable. It also didn't help our server Steven was rushing us from the very beginning, immediately upon sitting down was asking us what we wanted to order. I know he was trying to get us in and out as fast as possible, however, it made the entire situation very difficult to try to concentrate and see what we wanted. The guy was only worried about seating as many people as he could. Adding to the drama the waiter was very slow, my father-in-law waited for him to come back to serve him a new drink and he never did. You should've seen the guy run to the table once he's seen us leaving, he went straight to the table to make sure we paid for our meal. He never cared to make sure we were happy. I know my family will not be going back anytime soon. read more

This place was great! I came on a Thursday afternoon for lunch. It was very big and spacious inside, and bit crowded at the time. You have the choice to sit at the sushi bar or by the stove where they cook the food in front of you, hibachi style. The miso soup was flavorful. They had good ginger beer. I tried their lunch combinations and the filet mignon, chicken, scallops, and shrimp were all good. The rice had so much flavor, I loved the garlic butter. Our server was the best! He was very energetic and really put on a show for us. Our food was delicious too! I would highly recommend and definitely return. Thanks for the great service! :) read more

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The chef was a total blast to watch, but they went way too heavy on the salt and butter--everything ended up tasting exactly the same.

Service was amazing. Hoki was our chef and he was by far the best I've had at a restaurant that cooks in front of you. He was fully energized, hilarious, and sincerely cared about his tables experience. The food was delicious and we enjoyed our time. read more

Food and service was great. Loved the drinks and our server was awesome on checking on us. read more

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I've been to this place a few times, but this last visit really turned me off. The menu clearly says there's an upcharge of $3.25 to substitute fried rice with your meal. First off, it's strange for a hibachi place to only include steamed rice to begin with; every hibachi I've been to includes fried rice automatically. The real issue is how they handle adding chicken. Instead of charging a reasonable upcharge on top of the $3.25, they tack on another $6-7 as if you ordered a whole separate chicken fried rice entrée. That means instead of a small add-on, you end up paying $10.50 extra per plate just for chicken fried rice. So when I ordered four meals, I was hit with a $42 charge for rice when two of those meals already came with rice, and the fried rice should have just been a substitution with a fair add-on. No other hibachi restaurant I've been to charges this way. It's a bad system and feels like a rip-off. I won't be coming back. And last time I had green lobster tails. read more

Very good customer service to say the least. Our chef was very helpful and charming he offered little tastes and the food was even better. In my opinion it was a lot better than Benihana I will most definitely be back for diner. read more

5/5 Review for Chef Alberto Chef Alberto is amazing! I bought a Tefal grill from him, and you can really tell he knows his craft. The grill was in excellent condition -- clean, well taken care of, and clearly used by someone who's passionate about cooking. He was professional, friendly, and even shared a few great cooking tips. You can tell he takes pride in what he does. Highly recommend Chef Alberto -- both as a seller and as someone who truly knows great food! read more

Knocked off a few stars for their prices. Paid $211 including tip for 3 adult meals; 1 children's meal; and 2 garlic edamame. No sushi and no alcohol. No sodas either. The men's restroom is gross. It's dirty. Needs to be cleaned and/or remodeled. My favorite chefs are Alex and Alberto. In my opinion, best cooks in house. Food is delicious. You do get large portions. It's very filling. Great flavor too. It's a shame that we can no longer request a chef. That's too bad. I will come back here for lunch. It's cheaper and smaller portions. read more

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We went early ( 4:30 pm ) staff was exceptionally accommodating as our party came in sporadically and most restaurants will not seat you unless everyone is there. In our case it was a medium size party with only one person yet to come. We all sat down and were immediately entertained by the chef with fancy knife work and a sense of humor that was already honed to perfection. We celebrated a birthday and felt as if we were right at home. My recommendation is to go and have a great time, enjoy the food, the company and the moment as this is what makes it all worth going and making memories! We had a wonderful time doing just that. read more

This place is a big favorite of my man & I! We've been coming here for years and now get to bring our son here with us! Great food, great service. We are big fans of Alberto, always friendly and providing great service! We always hope to get him when we come. read more

Shima Japanese Restaurant - Cooking in action - Japanese Near Me - Chino, California

Worst customer service. We were told wait was 20-30mins we were seated and we were told after already waiting for even longer that it would be an additional 20mins on top of that. No way to treat your customers. You could have atleast told us in advance served us appetizers on the house like other restaurants. Instead you wasted our time Doubling the original wait time and lying about it is how to loose customers. read more

They need a bit of remodeling. The carpet or something stinks now and the place smells musty. The prices have increased since Covid to boot so don't know if I will return! read more

The presentation was impressive and enjoyable but I kind of wish the food matched that level. The food was okay but everyone else in my family enjoyed it more so I think it was just me. Our chef was funny and he cooked the food well. read more

Visited Shima on a Friday night. I had a reservation and was seated within 5 minutes of arriving. The server took our drinks and those came out quickly. We ordered a sushi roll, the Spanish one, and that was great. As the main course, I had a filet mignon and shrimp. My wife had the Shima steak and chicken. Both were excellent but the filet mignon was more tender. Alex was our chef and he was engaging and fun. Overall the experience was great and I would totally come back. Until next time. read more

The food is delicious! Alberto was a very funny chef, took excellent care of us. He was great with the kids and kept us laughing. The food prep areas seem clean, but other areas, not so much. Some of the chairs were so caked with oil and dirt, you could carve your name in the scum stuck on them. It also seemed that many of the chefs did not run the exhaust fans, and even sitting in the lobby left our hair and clothes smelling like steak and soy sauce. Food and service were excellent. Cleanliness and ventilation - 3. read more

This place is always one of our favorites, the food off the wall, the service class A+ and price just right for the type of food as well as the quality and service that it's a must SHARE with ALL... stop on by and you can see for yourself just how good it is... read more

Excellent service, food is amazing everyone is very nice. Definitely recommend this place to eat. New date night for me and my Wifey. 5 out of 5 read more

I came here with my son, his wife, my grandson and granddaughter. We came to celebrate Mother's Day (late) and my birthday! Its is a family friendly place! They were so accommodating with the kids! Booster seat for the 3 year old and high chair for the 10 month old. Tho she much rather be held by daddy! We asked for a bowl of plain white rice to appease the kids while ordering and waiting for the cooking show! Also warm water for the babys formula when asked was brought right away! The food was great amazing chef totally entertained the kids! Vanilla ice cream with a candle was the topper! So special!!! read more

Shima Japanese Restaurant - Grandma Meg, First borm son Matthew, grandson Justin and granddaughter Cassidy! Waiting for the food and chef!!! - Japanese Near Me - Chino, California

This was my first and celebrated my dad's birthday. The service was on point. The guy who serviced us was very cheerful, accommodating and made our experience memorable. We were a large group (12) and he delivered good. Our party ordered the steak- shima and filet mignon. And definitely the meat was tender and flavorful. The kids also loved their portion. We will definitely come back. Highly recommended for groups and date night! Thank you Shima! read more

very amazing food. And even better service. Everybody here is extremely nice and lovely.

Service here is great and always friendly! They are always checking to see if you need anything. Chefs are friendly and entertaining. Food is very tasty and delicious. My family has been here twice and my picky kids love it.. read more

Hello, see you tomorrow, lol! We went to Shima sushi for my son's 15th. B-Day and it was amazing! We had a party of 10 and they were able to accommodate us at 1 tepan grill, our chief was funny and kept everyone entertained during the meal, we will be going back. read more

Shima Japanese Restaurant - Alexander's 15th. B-Day - Japanese Near Me - Chino, California

Been coming to this place for the past 18 years. Yesterday was our worst experience ever, the service was absolutely terrible, 4 times we ordered soft drinks with light ice and every time the waitresses kept bringing us drinks with ice filled up to the top. Even worse and my main complaint was the chef. He was so bad that the other chef behind him noticed it. The grill was way too hot to cook on, the chef behind him told him to lower the temperature and you are burning everything and smoking up the restaurant. He did not listen. He kept asking over and over and over and over which food was for who, we all had medium filet mignon, we all received well done filet mignon's because he couldn't follow simple instruction and kept asking how we wanted our steaks while the steak was over burning. The rice he made had more salt than an ocean. The lobster was so over burned that it was crunchy. We were celebrating a birthday and dumped almost $500 down the drain. Not to mention he kept speaking Spanish, I don't even speak Spanish. Y'all lost a long term regular customer. I miss when the server Adrian and the chef Alex used to work there. read more

shima is really underrated. better than any japanese restaurant ive been to, good service, great food! i would recommend ! :)

We got invited to a family birthday party. We been to many different Japanese restaurants but this place was made the party food was good, service was excellent but the chef took the winning prize Rudy made the service and ambiance light up we had small children and our special nephew with autism and Rudy was amazing with all of the kids thanks Rudy. We will be back. read more

Good food great service. The show was okay, we went late right before closing so i can understand he was tired but he didnt do the usual jokes and tricks we we're expecting. We had kids in our party so we thought it would be a great habachi show for them but is was 7/10 read more

Quality of food is good. Pricing is a little on the expensive side for the portions. But if money is no issue, highly recommended checking this place out. read more

my kids love the tap on Yaki. The food is delicious. The employees are all great and helpful. We normally visit at least once a month definitely the place to go for a birthday or any type of celebration highly recommend read more

Sushi and teppenyaki were delicious! Service was great! Waitress and waiters were very attentive. Definitely recommend.

Went on a Saturday for lunch around 1pm. No wait time for a party of 6. I felt bad for the chef since we had a 1yo with us who freaked out during all the fire parts. The food tasted good and the prices were decent. Hopefully next time there's more laughing and less crying. I'm actually surprised the fried rice had flavor. I expected it to be like those other teppanyaki where they only use salt and pepper and o despise fried rice with only those 2 ingredients. read more

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Everything was perfect! The service was terrific, our chef Alberto is amazing. We had a wonderful dinner. We'll be regulars, we were driving too far did teppan not knowing this place was a local gem! read more

Delicious!! Great, entertaining service, great food. We would come more often if it wasn't so very pricey, but we enjoy every bite when we do come! read more