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    Sherwin-Williams Paint Store

    3.0 (2 reviews)
    Closed 10:00 am - 4:00 pm
    Updated a few days ago

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    2 years ago

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    Customer Service

    Helpful 8
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    11 years ago

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    Harbor Freight Tools

    Harbor Freight Tools

    3.4
    (5 reviews)
    9.7 mi

    The store is clean and organized overall. But my review is specifically for one employee named…read moreShane. Guy has a great attitude and great customer service. There's also a young Hispanic girl as well who has a positive attitude and demeanor although I didn't catch her name. Today's date is February 2nd at app 1100 hours

    I am very dissatisfied with Harbor Freight located at 17713…read moreTomball Pkwy, Houston, TX 77064, I am a small business owner of a local Lawn & Mowing company so when I had to do a job across town today I stopped at my nearest harbor freight for a set of new front wheels and tires for my rig, I installed the new wheels and tires in the parking lot and set off. The job I had on this day was a rather large commercial job and by the middle of the job the bushing and bearing failed on me causing me to drive on damaged wheels back to the truck. While driving my rig the 3.5 miles back on pavement with bad bushing and bearings it caused the tires to wear pretty bad, So when I made it home that afternoon I took the wheels and tires back to my local harbor freight store nearest to my home to exchange defective merchandise! I presented my receipt to Joana the teller in which she advised me to go ahead and grab a new set to complete the exchange. So l did so, When I came back to the check out counter (TONY) the manager! Told me he will not except my return and when I asked why he told me that the damage to the wheels and tires did not happen that day and that the wear in the tires happened over a period of time which was not the case! I explained to him that I am a small business owner and the bushings and bearing were defective and he blatantly called me a liar and refused my exchange even though I was clearly with-in my 90 day return policy. (TONY) was very unprofessional at handling this situation. He showed no empathy nor did he show any proper communication skills, This boy needs to put in her place by her superiors before somebody else puts her in her place for talking like an ignorant animal to customers! This employee shows horrible value in loyal paying customers!

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    Benjamin Moore - EKO Paints

    Benjamin Moore - EKO Paints

    5.0
    (1 review)
    9.5 mi

    Sam is AMAZING! The SW paint applied by my home builder was much more beige than I had anticipated…read more& it was driving me nuts for 3 years. I was paralyzed & unable to decorate because the beige was throughout the entire home & did not fit my modern/minimalist aesthetic. I tried Home Depot first & brought home 4 paint samples of whites - all too yellow. So I decided to go to Sherwin Williams hoping they'd be able to steer me in the right direction. They suggested whites, but the 2 samples they provided still weren't right. I went back again trying to figure out a fix & wound up even more lost. I figured Benjamin Moore was my last stop before I completely gave up. I explained my dilemma Sam who was more than eager to steer me in the right direction. He asked what my ideal white was & what my goal was. He suggested chantilly lace then printed out the color composition of 3 whites I was considering. He showed me that chantilly lace had only a hint of grey that resulted in a clean, pure white. I decided I would use that in flat & satin throughout the home for walls & trim. I shared my concern about my kitchen cabinet appearing off white & Sam traded out the trim choice for another bucket of paint I could apply to trim/doors/cabinetry. I then shared the use I was considering painting my window frames black & my bathroom vanity black. Sam pulls out another paint that I can apply to vinyl frames & bathroom cabinets. He even printed out & went over the manufacturer data sheets & showed me that Benjamin recommends this paint for this goal. I felt like Sam took the time to understand exactly what I wanted & tried to make the project as easy & cohesive as possible. He even stayed open late TWO days in a row to ensure I had what I needed & he seemed more than happy to do so. I now refuse to purchase my paint supplies anywhere else. If you're unhappy with anything in your house that can be painted - GO SEE SAM! I only wish I'd consulted with him 3 years ago. I am now off to begin painting 3100 sq feet of Benjamin moore chantilly lace!

    From the owner: Come meet our highly trained customer service focused staff. We provide excellent color matches for…read moreall touch-ups. We help you to chose the best colors for your project in a quality Benjamin Moore paint.

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    Benjamin Moore SRH Paint

    Benjamin Moore SRH Paint

    1.0
    (1 review)
    7.0 mi

    I'd give this store no stars if it were possible. I've been using Benjamin Moore paint for more…read morethan 40 years and am no novice to painting. I've been to this store many times before, but today (6/3/21) they had someone new. I think his name is Michael. I've never in my 79 years had a salesperson be this rude. I wanted a quart of paint. His job was to sell it to me - not tell me what to do with it. Because I had written on the top "for counter top" he insisted that he "didn't sell counter top paint." I knew what I was doing and tried to tell him that. I just wanted the paint! What I used it for was on me. This was a paint I had used for a counter top back splash. Not that it was his business. He finally told me to just leave if I "if I wasn't going to let him help me." I DID NOT need his help. I just needed the paint. I never raised my voice nor used inappropriate language. I left and went to the Benjamin Moore store on 1960. Nice people. DO NOT GO TO THE STORE at 21009 Kuykendahl.

    From the owner: Benjamin Moore Srh Paint Company Is An Authorized Benjamin Moore Retailer Specializing In Interior…read moreAnd Exterior Paint And Stain Supplies. Benjamin Moore Srh Paint Company Is Your Local Choice To Find Inspiration And Support About Your Paint And Stain Product Choices And Color Selections. We Are Dedicated To Serving Our Local Community Of Spring, Tx. Whether You Need Interior Or Exterior, High-End Or Commercial-Grade Coatings, We Are Ready To Serve You And Answer All Of Your Questions.

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    Sherwin-Williams Paint Store - paintstores - Updated July 2026

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