very disappointing experience thanks to the store manager, Ronny. We already knew what type of tool…read morewe needed, but we had questions about the different brands and power levels so we could choose the right one. The cashier told Ronny that we needed help. Instead of coming over and asking how he could assist, Ronny said to the cashier, within earshot of us, "If they know what they want I can help them because I can't read minds." It came across as dismissive and rude. We weren't asking him to read our minds -- we wanted basic assistance. A store manager should be setting the standard for customer service, not making sarcastic comments about customers asking for help.

The store is clean and organized overall. But my review is specifically for one employee named…read moreShane. Guy has a great attitude and great customer service. There's also a young Hispanic girl as well who has a positive attitude and demeanor although I didn't catch her name. Today's date is February 2nd at app 1100 hours

Sam is AMAZING! The SW paint applied by my home builder was much more beige than I had anticipated…read more& it was driving me nuts for 3 years. I was paralyzed & unable to decorate because the beige was throughout the entire home & did not fit my modern/minimalist aesthetic. I tried Home Depot first & brought home 4 paint samples of whites - all too yellow. So I decided to go to Sherwin Williams hoping they'd be able to steer me in the right direction. They suggested whites, but the 2 samples they provided still weren't right. I went back again trying to figure out a fix & wound up even more lost. I figured Benjamin Moore was my last stop before I completely gave up. I explained my dilemma Sam who was more than eager to steer me in the right direction. He asked what my ideal white was & what my goal was. He suggested chantilly lace then printed out the color composition of 3 whites I was considering. He showed me that chantilly lace had only a hint of grey that resulted in a clean, pure white. I decided I would use that in flat & satin throughout the home for walls & trim. I shared my concern about my kitchen cabinet appearing off white & Sam traded out the trim choice for another bucket of paint I could apply to trim/doors/cabinetry. I then shared the use I was considering painting my window frames black & my bathroom vanity black. Sam pulls out another paint that I can apply to vinyl frames & bathroom cabinets. He even printed out & went over the manufacturer data sheets & showed me that Benjamin recommends this paint for this goal. I felt like Sam took the time to understand exactly what I wanted & tried to make the project as easy & cohesive as possible. He even stayed open late TWO days in a row to ensure I had what I needed & he seemed more than happy to do so. I now refuse to purchase my paint supplies anywhere else. If you're unhappy with anything in your house that can be painted - GO SEE SAM! I only wish I'd consulted with him 3 years ago. I am now off to begin painting 3100 sq feet of Benjamin moore chantilly lace!

From the owner: Come meet our highly trained customer service focused staff. We provide excellent color matches for…read moreall touch-ups. We help you to chose the best colors for your project in a quality Benjamin Moore paint.

Friendly and helpful staff (thanks for answering my many questions, Nash R.)!!…read moreExcellent products! Convenient location!

I have always preferred Benjaminen Moore paint so I stopped by this BM store. Ask for Nash. He is…read moreso knowledgeable and helpful! He took his time to listen, answered my questions, and made suggestion. Juan and another nice man works there who are also helpful. Easy in, easy park, easy out. These guys know paint. Don't waste your time anywhere else!

2.4.23 We went yesterday to pick up some paint. There was 2…read morewonderful young ladies working and let me tell you they were killing it! One was mixing paint and the other one was working the counter helping customers. The one helping customers knew exactly what we needed and gave some tips help cover the dark blue paint in my new gym. I love coming to a business and the staff knows what they are selling and is knowledgeable about it!!! Excellent service! Let the paining begin. ‍

From the owner: Your local Sherwin-Williams Paint Store in Cypress, TX, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

This store just hums!! Everything flows!! The staff is very professional, friendly and…read moreknowledgeable! They are very patient and understanding. They know many of their customers by name. They have been very well trained and the employees seem to enjoy working there and genuinely like each other! They will even carry out the paint to your car without asking. Jessica and Justin are great! This store is a great example of how a retail establishment should be run - very customer service oriented and again, very professional and very well trained. Thank you Sherwin Williams...getting paint at this store was easy and fun!!

Michael Rivera is the color matching king. After going to numerous stores he stepped up and made…read morethe formula for my beach house that others couldn't match. Thx again great guy

Great customer service and this is the place to go when you need to match an unknown paint!read more

Ladies there are always with 2 different price, they are not very knowledgeable with discounts and…read moreother deals..have to remind them everytime, than the manager is called, than it gets approved..

Ok. So here's the sitch. Trying to get the folks' house ready for sale. They're old...They've moved…read moreout to another place. So we are looking for the least expensive option we can find to update the house. THESE GUYS WERE GREAT!!!!! Not only did the guy who helped me, make a great recommendation on the paint I should buy, he found a coupon to help me with the price of it!! Great great helpful guys here!! I will be back! And highly recommend them!!!!

From the owner: Your local Sherwin-Williams Paint Store in Houston, TX, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

Looking for a gift? This place is a nice place for a quick gift! The employees here are helpful…read more Made the drop in visit easy! Offered to wrap my gift. Love the candles along the side of the walls.

This store has it all!…read more Friendly staff, huge selection plus every lane was open so no wait.

I'd give this store no stars if it were possible. I've been using Benjamin Moore paint for more…read morethan 40 years and am no novice to painting. I've been to this store many times before, but today (6/3/21) they had someone new. I think his name is Michael. I've never in my 79 years had a salesperson be this rude. I wanted a quart of paint. His job was to sell it to me - not tell me what to do with it. Because I had written on the top "for counter top" he insisted that he "didn't sell counter top paint." I knew what I was doing and tried to tell him that. I just wanted the paint! What I used it for was on me. This was a paint I had used for a counter top back splash. Not that it was his business. He finally told me to just leave if I "if I wasn't going to let him help me." I DID NOT need his help. I just needed the paint. I never raised my voice nor used inappropriate language. I left and went to the Benjamin Moore store on 1960. Nice people. DO NOT GO TO THE STORE at 21009 Kuykendahl.

From the owner: Benjamin Moore Srh Paint Company Is An Authorized Benjamin Moore Retailer Specializing In Interior…read moreAnd Exterior Paint And Stain Supplies. Benjamin Moore Srh Paint Company Is Your Local Choice To Find Inspiration And Support About Your Paint And Stain Product Choices And Color Selections. We Are Dedicated To Serving Our Local Community Of Spring, Tx. Whether You Need Interior Or Exterior, High-End Or Commercial-Grade Coatings, We Are Ready To Serve You And Answer All Of Your Questions.