Friendly and helpful staff (thanks for answering my many questions, Nash R.)!!…read moreExcellent products! Convenient location!

If you are looking for great service, great attitudes, great inventory and a large selection of…read morequality paints this store is hard to beat. I can't imagine finding a company that is easier to work with and appreciate

I am very dissatisfied with Harbor Freight located at 17713…read moreTomball Pkwy, Houston, TX 77064, I am a small business owner of a local Lawn & Mowing company so when I had to do a job across town today I stopped at my nearest harbor freight for a set of new front wheels and tires for my rig, I installed the new wheels and tires in the parking lot and set off. The job I had on this day was a rather large commercial job and by the middle of the job the bushing and bearing failed on me causing me to drive on damaged wheels back to the truck. While driving my rig the 3.5 miles back on pavement with bad bushing and bearings it caused the tires to wear pretty bad, So when I made it home that afternoon I took the wheels and tires back to my local harbor freight store nearest to my home to exchange defective merchandise! I presented my receipt to Joana the teller in which she advised me to go ahead and grab a new set to complete the exchange. So l did so, When I came back to the check out counter (TONY) the manager! Told me he will not except my return and when I asked why he told me that the damage to the wheels and tires did not happen that day and that the wear in the tires happened over a period of time which was not the case! I explained to him that I am a small business owner and the bushings and bearing were defective and he blatantly called me a liar and refused my exchange even though I was clearly with-in my 90 day return policy. (TONY) was very unprofessional at handling this situation. He showed no empathy nor did he show any proper communication skills, This boy needs to put in her place by her superiors before somebody else puts her in her place for talking like an ignorant animal to customers! This employee shows horrible value in loyal paying customers!

very disappointing experience thanks to the store manager, Ronny. We already knew what type of tool…read morewe needed, but we had questions about the different brands and power levels so we could choose the right one. The cashier told Ronny that we needed help. Instead of coming over and asking how he could assist, Ronny said to the cashier, within earshot of us, "If they know what they want I can help them because I can't read minds." It came across as dismissive and rude. We weren't asking him to read our minds -- we wanted basic assistance. A store manager should be setting the standard for customer service, not making sarcastic comments about customers asking for help.

5-star service by Travis. Went in looking for a 3/8-in RO system saddle...this after Home Depot did…read morenot have the part in stock and referred me to Ferguson. Travis went above and beyond trying to locate the part as Ferguson too did not have it in stock at this location. He found it at the Brookshire store and arranged to have it shipped home. Top-notch service by Travis; also enjoyed discussing world travels and other matters with him! Well-done!

If you're in the Spring/Woodlands area, this is the only plumbing supply house you need. They have…read moreit all--from the smallest PVC fittings to full lift stations and water heaters. I've been coming here for over 15 years and the service is always top-tier. Jonathan is the man to see; he knows every customer by name and treats you right. Reliable, stocked, and professional.

One of the handles on my kitchen cabinet broke, and I knew I needed to actually see a person to…read morehelp me. I didn't want to go to Home Depot as I would have been in my own to figure it out. I came in and was instantly greeted, I told the guy my problem and he called Irvin over to help me. Irvin was absolutely amazing, he walked me through what I needed to do to fix the problem. This is definitely going to be my go to place for any home improvement project. Even if I pay more than the big stores it's worth it to me to be able to speak to a knowledgeable person!

Questionable customer service, but I was still able to get what I needed from the store…read more One thing I wasn't expecting was seeing non-service animals inside the store. I'm allergic to pets, so it was a bit of a surprise to encounter them while shopping at a hardware store. If pets are allowed at this location, it would be helpful to know ahead of time, especially for customers with allergies. Overall, I got what I came for, but the customer service and pet policy were a little disappointing.

I came here looking for a mirror that I had found online, two different staff help me find it the…read morefirst gal I don't remember her name, but the second his was Chris, and Chris helped me carry it all the way to the register and help me load it into my car for me, and he was so kind and so happy to help, and I said thank you so many times but I wanted to leave a good review on here to give him that shout out! I hadn't been inside to this location yet even though I live right around the corner from it and I was surprised how much stuff they have out. This is a huge location and they had things for every single season in there and really beautiful displays actually and a lot of things are on sale and it was very tempting to leave with many other things, but I knew I had come in for one thing and I was gonna stick to it.

12.19.25 I went to this location to pick up a few gift…read morewrapping items. It was crowded. Not surprised. Hobby Lobby is always crowded. They had all their Christmas 60% off. I was happy to see that! They had a lot to select from! The lines were a little long but moved fast. The cashier was friendly. I would Visit this location again.

Very expensive Poor selection…read moreLooks like it's going out of business Does not look welcoming Drive to Lowe's instead

Has always, what I need for the house in a pinch very great service ! David gave great guidance for…read moremy sprinkler head being busted !

We started purchasing our feed and hay from Steinhauser's because after being a loyal customer to…read moreD&D feed store on 2920 for several years my husband was treated very rudely by one of the co-owners. Obviously she had not been trained on what good customer service is. We called Steinhauser's to order a round bail for our horses and they told my husband that they did not have any good round bails (they had cockle burrs) they would not sell the hay to us which is great, we opted for square bails - I do not buy poor quality hay for my senior horses. I greatly appreciated their honesty - they could have sold us the round bail and would have lost a customer in the process but they were honest and upfront about the quality. Steinhauser is great, they deliver and unload for a very nominal fee. They are always on time and always deliver what we order. Juana and Tommy R.

Service is absolutely terrible. Girls working the registers are lazy and do not have a clue of…read moreproducts being sold. Visited this place 3 separate occasions and left without buying anything all due to lazy staff. I believe in supporting small businesses but this place won't last with current customer service. Do yourself a favor and shop at tractor supply for feed and Magnolia Hardware for anything else.

I have been to 2 The Tile Shop locations and both were great experiences. The employees there are…read morehelpful and patient in my experience. The tile selection is fantastic and they have very high quality tile. The young man who helped me at the Cypress Creek location, Cameron, was very helpful and patient while I made my decision on tile. He was professional and helped me pick an accent tile that I love. Highly recommend this Tile Shop to find tile for all home projects.

Great collection. Modern look tiles available. Definitely pricey Bcz for the showroom. I would…read morerecommend to take a loot at to get ideas and shop outside of you are concern about price from wholesale. Otherwise, if cost not matter, this is great place and I would recommend it.