Zac is SUPER knowledgable. He answered a tricky paint situation with some great suggestions on how…read moreto fix a splitting wood door that had just been painted black. So patient and friendly. The service at Colorama is incredibly. Thank you

We just came in for the first time after having a bad experience at a nearby Benjamin Moore dealer…read more The experience we had here was absolutely night and day. We were warmly greeted with a smile as soon as we walked in. The same person was so kind, patient, helpful and actually even gave us some very great information about exterior paints and the different brands that we never knew. Thank you to the person that helped us. Super appreciate it.

Excellent service. Very pleasant employees. JoVic matched the color for our cabinets perfect. Very…read moreeasy experience.

I've been coming here for a few years now, because I live in the neighborhood and I'm always…read morepainting something. I have gotten fantastic service from this group of people many times. Today was no different. Service by Michael was outstanding. They go out of their way to help the little guys, homeowners like me, which is so refreshing for a business like this that usually caters to contractors. They're pain is so much better than home Depot or anywhere else too. I highly recommend these people. It's great to support the neighborhood business that's not some big box store.

I love our Ace Hardware Downtown San Diego I can go in there and get the best welcome and service…read more We come here all the time. They have everything! Today I had great service from Jacob (I may have spelling wrong). He helped me out with a ridiculous request. It was for Sand and he was so professional regarding a small purchase but he helped out! They have everything in ACE hardware stores. Thank you! BTW once you go there they send coupons and I used one today it was awesome! Thank you ACE you're the best!

Jacob and other staff were very friendly, informative, and kind. Knew their selection very well.read more

Wherein Williams paint is great if you're a contractor, but as a DYI store not so much. A few weeks…read moreback I purchased paint for a project and the customer service rep informed me about the 40% off sale they were having today 24April26. He created an account for me and informed me that as a member of the armed forces I get an additional 15% off, confirming this I ask to verify that in addition to the 40% off sale the 15% can be applied and he said sure can. Now either the rep wasn't sure of it or if it is a store by store case not sure. I arrived at this location and learn that one they can't see my account as its only at the I signed up at, makes no sense how a store this big cannot see my account regardless where it was set up at! Now obviously what was said to me at one store and said here are two different things. And I had to pick between one or the other discounts. No-brainer 40% off would be the right way to go. However, the price tag they came with a 5 gallon and a 1 gallon can of paint is ridiculous at this place for a DY project. I should have went to Home Depot or Lowe's where I've could've gotten the same quality paint and a much cheaper price. In other words what I'm saying is you're paying for the name on the can versus paying for something that's a lot cheaper for the same quality elsewhere. I will say this this is the last time I will shop at Sherman Williams as the price tag is not worth any project I have to do. To put it in perspective the 5 gallon can of paint I bought today was close to $300 and the 1 gallon can after a discount was $60. For the same paint semi gloss I can buy for under $200 for the 5 gallon K and under $50 for the 1 gallon can. You should be ashamed for charging so much money for non-contractor customers.

Came in looking for paint. I showed them the code from a photo of a bucket I took. They only sell…read morethat particular paint in a full bucket versus a sampler size I was looking for. I asked if they sold anything else close to that color and they sold me a smaller quart sized sampler. I took it home and the color is noticeably brighter so the touch up I needed for a room looks off. Next time I should bring a paint chip sample. I can still use their paint for another room if I need a touch up as it looks close in color. But looks like I will need another trip to the paint store in the future to get the right color for the room I need a touch up on.

$93.79 for ONE gallon of paint. And that is with a 10% discount. When I expressed outrage I was…read moretold I was lucky to make my purchase before the new year, because prices are going up. Never again. (Notice their response starts with a lame apology that they are sorry I feel their prices are out of line. Their prices are, in fact, hideously out of line. No feelings necessary. Just fact. Then they invite me to chase promotions for discounts, as if people should invest the time and energy to plan painting projects around Sherwin-Williams dangling a few coins. Talk about being out of touch with reality. Good luck with the premium pricing in this economy.)

An absolute terrible experience. There were so many people standing around doing absolutely…read morenothing-- both customers and store employees, this should have been my first clue I would get nowhere in what I needed to get done. The issue is online when you want to schedule with a color specialist it says to come into the store. So I go into the store with my baby because the online color specialist option also doesn't work. When I get into the store there are like a million color swatches to choose from but they're absolutely pointless if I'm without an expert. I then ask an employee to help me with finding or locating a color expert, he turns and asks the guy next to him, who literally scans a QR code on the wall that tells him the same thing the online website told me which was to come into a store... I felt like it was an SNL skit, like I was being pranked and a famous person and their tv crew were going to pop out from behind the desk. At one point after I watched them try to figure out the QR code, I offered to just give them my phone number and they could give it to the paint expert once they found out how to use the QR code, and they both looked at me with blank stares, looked back down and completely ignored me. I picked up my baby and left, no wiser on what paint colors to choose for my exterior, and absolutely frustrated that I wasted my time going here.

I was "that customer" that came in just a few minutes before closing time, but that didn't stop…read moreBrianna from not only helping me but also going above and beyond to help me with my project. I'm so grateful for her help and her kindness! Absolutely will be back for all my future painting needs.

Everything went fantastic my first time visiting the store. I was greeted by Alan who super…read moreknowledgeable and helped guide me through the process recommending the higher quality of paints and help me find some spackle. He could not have been more professional or knowledgeable so glad I went here. Thank you Alan for everything.

Wow! = customer service Wow! = multitasking super hero…read moreWow! = knowing everyone's needs and how to assist Wow! = a stool to sit in while I wait I am impressed. I have been to other Sherwin -Williams in the area and they don't even compare to this location. Danny should give classes on proper work ethic... and get a raise!

What do we have here, folks?…read more Drumroll please... A PAINT STORE! Sorry, I attempted to make purchasing paint as exciting as possible, a lofty task indeed. With boredom now top of mind, it poses the question: what do you really want from a paint store? My answer is below. For me, no small talk, no upsell, not too much other than paint on the shelves, that's what I want and that's what I got. After handing over a few paint chips that I peeled from the outside wall of my house, the guys behind the counter were quick to help me out. Before I knew it they had disappeared to the back only to resurface with three gallons of the paint that I needed. In and out, very quickly, very happy. Sherwin-Williams, you have done your part, now let's hope my painter doesn't f#ck the whole job up.

First off this is now Sherwin Williams pints but they do have a Frazee color pallet. We were told…read moreby our contractor that Frazee carried matching paint to our brand of stucco. They found it' but getting a gallon of paint from the staff was like pulling teeth. The staff immediately greeted us, however that's when help stopped. The phone was ringing and the call in customers were way more important than the ones in the store to spend money. When we asked if our paint was ready they said they hadn't got to it yet. We were the only ones in the store. We won't be going back to this store and hopefully the Sherwin Williams across the street has nicer employees who care about those stopping into their store.

Terrible customer service from Tina, total B****, short with her responses, snapped at me when I…read morewas thinking about getting a different color of paint and she had already taken way too long getting my paint so I'll never go to this location again.

Darian provided us with great service as we searched for paint options for our new home. Very…read morehelpful and knowledgeable!

I have never encountered such excellent service; I have deal with good, bad and so-so service in…read moreother similar stores, however Sport arena location it's truly epic, I had no meet Mrs. Daisy Abad yet, but let me tell you, she's so professional, cool and she really keeps her word, no games gimmick or gray area with her, I was surprised and amazed with her prompt respond (even Sunday) and she found exactly was I was looking for (not the first time) I must thank her for such a great work and dedication , Mrs. Erica C Bushu a real trooper Thanks for such a great costumer service , Hello to the awesome crew ! Art Rios A&C General Contractor

I visited Vista Paint on Knoxville today. Brian was so helpful! He answered my questions, explained…read moresome How-to, and gave me options with regard to my little DIY project. He was courteous and professional. I highly recommend this business.

I don't want only three stars to seem like a negative, but this place is your typical paint store…read more No frills, really. Think of the paint department at Home Depot, times three. I went in to get some more paint for my house. They were able to get me the exact same stuff my builder used. The wait time was negligible. The employees were polite enough. Again, just your no frills paint store, and I'm okay with that.