I was "that customer" that came in just a few minutes before closing time, but that didn't stop…read moreBrianna from not only helping me but also going above and beyond to help me with my project. I'm so grateful for her help and her kindness! Absolutely will be back for all my future painting needs.

Everything went fantastic my first time visiting the store. I was greeted by Alan who super…read moreknowledgeable and helped guide me through the process recommending the higher quality of paints and help me find some spackle. He could not have been more professional or knowledgeable so glad I went here. Thank you Alan for everything.

I visited Vista Paint on Knoxville today. Brian was so helpful! He answered my questions, explained…read moresome How-to, and gave me options with regard to my little DIY project. He was courteous and professional. I highly recommend this business.

I don't want only three stars to seem like a negative, but this place is your typical paint store…read more No frills, really. Think of the paint department at Home Depot, times three. I went in to get some more paint for my house. They were able to get me the exact same stuff my builder used. The wait time was negligible. The employees were polite enough. Again, just your no frills paint store, and I'm okay with that.

Zac is SUPER knowledgable. He answered a tricky paint situation with some great suggestions on how…read moreto fix a splitting wood door that had just been painted black. So patient and friendly. The service at Colorama is incredibly. Thank you

We just came in for the first time after having a bad experience at a nearby Benjamin Moore dealer…read more The experience we had here was absolutely night and day. We were warmly greeted with a smile as soon as we walked in. The same person was so kind, patient, helpful and actually even gave us some very great information about exterior paints and the different brands that we never knew. Thank you to the person that helped us. Super appreciate it.

This location is a Great store: super friendly staff, easy access to products, and fair prices…read more Last week, I had a problem with a paint match to a color chip; Rob, the store manager, personally handled my dilemma until he solved it. In addition, he educated me on things about paint and painting I needed to learn. I'm a devoted customer!

Stopped into look at paint options for our front door and spoke with someone there who really…read morehelped us narrow down the colors we were looking for. She was super friendly and helpful and it was quick to get samples of those paint options. We had our painter try out the samples and while we were trying to decide between the two, we decided to go one shade deeper in both color options. My husband quickly got the additional paint samples and also got a paint sample for our bathroom in no time. We're extremely happy with our front door now that it is painted and our freshly painted bathroom. So far, the paint has held up well!

I've been a loyal customer of Ace Hardware Pacific Beach for over ten years, and today's experience…read moreis the reason I'll be a customer for life--thanks entirely to Kevin and Jeremy. I came in needing help with a garbage disposal, and Kevin and Jeremy went above and beyond in every way. They were incredibly knowledgeable, patient, and generous with their time, making sure I fully understood my options and left with exactly what I needed. Without their help, I truly would have been lost. Their professionalism, problem-solving, and genuine commitment to customer service are exceptional and deserve recognition. This is the kind of experience that sets Ace Hardware Pacific Beach apart. Huge thanks to Kevin and Jeremy for delivering A++++ service. If you're shopping at Ace Hardware PB, do yourself a favor and ask for them--you won't find better help anywhere else. Thanks again, Harry

Fabulous Customer Service! Their staff continued search for a solution after even I had given up…read more The focus was on solving my problem, not on making a profit.

knocked down two stars because when i asked about the crackle affects available i was directed…read morestraight to the product BUT when i asked how it worked (do you mix it with paint, use it over the paint) i was told "i don't know, check online". um, this response i would expect from home depot (who didn't carry the crackle stuff) where each person has to know a whole store full of information, but at a PAINT (only paint) store i would expect more knowledgeable staff.

A joke. LOL... I walked in there and ask for a quote and these two guys sitting down clearly…read moreplaying angry birds and didn't want to work. I get it... It's Friday.. but they told me to come back because their computers where not compatible with west cost time. LOL... umm so you are saying I can't buy anything after 2pm west coast time... what a joke.

Smart, professional, friendly. I wanted to exchange a 5 gallon house trim paint as the color was…read morenot what I expected. I realize that retail paint stores, as a rule, don't return or exchange paints once they are created - for obvious reasons. I called JP to see if there was anything I could do. He understood my situation and told me he's have my preferred paint ready when I arrived. Just like that. Others have raved about JP, now I know why. Thanks JP for your exemplary customer service!

This place gets five stars. My wife and I had our house painted and we thought we knew what colors…read morewe wanted. This Dunn-Edwards location offers the services of a color specialist and this helped us make our decision. Rafael is the specialist there and was super helpful in creating renderings, starting with a photo I sent him of our house and he modified it with the particular paint colors we specified. We had a couple rounds of modifications before we decided and it was based on the renderings Rafael provided. We're now having another building painted and I sat down with Rafael a week ago to go through the process again. I highly recommend Rafael and this Dunn-Edwards location.

Easy store- convenient- but they surprisingly don't price match to their own website. If you are…read morebuying something from here I recommend ordering from online and picking up in store as prices vary and are more in store. I bought a toilet seat cover and it is broken. They sold me a defective product and since I opened it, per their policy, I can not return it, even though they sold me a defective product. I have to now dispute this with my credit card.

Great service. Lots of product for our home projects. Friendly and knowledgeable staff ready with…read moreadvice and help.

Wherein Williams paint is great if you're a contractor, but as a DYI store not so much. A few weeks…read moreback I purchased paint for a project and the customer service rep informed me about the 40% off sale they were having today 24April26. He created an account for me and informed me that as a member of the armed forces I get an additional 15% off, confirming this I ask to verify that in addition to the 40% off sale the 15% can be applied and he said sure can. Now either the rep wasn't sure of it or if it is a store by store case not sure. I arrived at this location and learn that one they can't see my account as its only at the I signed up at, makes no sense how a store this big cannot see my account regardless where it was set up at! Now obviously what was said to me at one store and said here are two different things. And I had to pick between one or the other discounts. No-brainer 40% off would be the right way to go. However, the price tag they came with a 5 gallon and a 1 gallon can of paint is ridiculous at this place for a DY project. I should have went to Home Depot or Lowe's where I've could've gotten the same quality paint and a much cheaper price. In other words what I'm saying is you're paying for the name on the can versus paying for something that's a lot cheaper for the same quality elsewhere. I will say this this is the last time I will shop at Sherman Williams as the price tag is not worth any project I have to do. To put it in perspective the 5 gallon can of paint I bought today was close to $300 and the 1 gallon can after a discount was $60. For the same paint semi gloss I can buy for under $200 for the 5 gallon K and under $50 for the 1 gallon can. You should be ashamed for charging so much money for non-contractor customers.

Came in looking for paint. I showed them the code from a photo of a bucket I took. They only sell…read morethat particular paint in a full bucket versus a sampler size I was looking for. I asked if they sold anything else close to that color and they sold me a smaller quart sized sampler. I took it home and the color is noticeably brighter so the touch up I needed for a room looks off. Next time I should bring a paint chip sample. I can still use their paint for another room if I need a touch up as it looks close in color. But looks like I will need another trip to the paint store in the future to get the right color for the room I need a touch up on.

Monica (the store manager at Girard in La Jolla) is awesome. Monica is the biggest reason we…read morecontinue to return to her store. She is so helpful, knowledgeable and patient. She's been so amazing during our home remodels. We will continue coming back to her store and do appreciate her and the options of colors and finishes available.

AVOID this location! Christine "the manager" is absolutely clueless with her customer service. Not…read moreonly is she rude, she speaks down to everyone including the employees. I walked out disgusted. Will never go back. Here I come Dunn-Edwards!