Unbelievable customer service. We had an expensive ceiling fan that we bought from them in 2018. Both blades broke in half. Lamps plus taking care of this for us. Unfortunately they don't make our fan any longer and gave us a full credit towards a new fan. We have two fans from them in our condo and 4 in our home. Just a fantastic company to do business with. read more

Walked in and it took 10 mins to get any sort of service. Walked into an empty building. Heard workers with no urgency to come help or even offer help. Customer service wasn't even that great when we finally got it. Get less lazy workers who'll actually help it's not that hard. Wouldn't give one star but I have to. Shouldn't take this long to do a simple return. read more

Customer service is on point. It was hard to decide. Great selection. Jenny was very helpful. read more

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I visited their showroom and purchased some lights. The showroom was nice, the people were courteous and knowledgeable, and the lights were OK. The prices were reasonable. The problem is that I'm getting email from them every day, sometimes twice in a day. They seem to think that a purchase gives them the right to spam customers. The incessant unrequested email has made me an ex-customer. read more

Spent the day lamp hunting for my sons dorm. From past experience with this chain it was worth a quick drive to check out their vast inventory. This particular store is two stories and has a decent amount of parking. The staff was friendly and unobtrusive. While we did not make a purchase we keep this store marked for future needs. read more

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We're not local, but I wanted to say that this store has so many lighting options!! Looking for lighting at hardware stores is so uninspiring. Lamps Plus is the opposite! Walking through this store will get you excited to look for your new lighting. In addition to classic floor lamps, there were a lot of ceiling lights and track lights to choose from. Be sure to check out their website as well, extensive selection! We know there's a Los Angeles location as well, which had been recommended to us by our handyman. We will be stopping by there for sure. read more

Lamps Plus - Lamps galore! - Home Decor Near Me - San Diego, California

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Came in looking for two hugger fans, which they ended up not having in stock. The store associate directed me to two fans that had a 12 inch hang from the ceiling, stating it would be fine in a room with 8 foot ceilings. After getting them home and installed it was immediately laughable that they thought this was a viable option. Was able to return them after a $100 "wire cutting" fee. Manager of the location wouldn't reply read more

Good selection. Good service. We bought two lamps here and have been happy with both. I would recommend getting your lights here.

Went in a few days before Labor Day . I was first greeted by a nice man named Corey. He asked what I was looking for and I stated I'm browsing . He then explained to me each area and what it contained and he respectively let me peruse. I appreciate when people can read one's posture of needing a lot of information or just being near if questions arise. The selection is vast as I tried how each lamp worked and the lighting it gave off . They have many types of lights from modern / contemporary, artistic and chandeliers! Due to it being near Labor Day they had selective lamps that were discounted down. So you can get a valuable lamp at a great price if you pay attention. I came back and Corey was there to assist carrying the lamp to my car. Great customer service even down to Justin ringing me up. read more

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Good selection and ample parking. Cusomer service a little slow but otherwise a good place to browse.

Great experience from the start with Jenny - very helpful and knowledgeable! Thank you for the great service read more

I loved this store, since I purchased my new home nearby I came in to checked on their selection of lights. They are so beautiful!! It's like walking into a fantasy land with lights hangs everywhere. I had a great time walking through them, and they give me such a great idea on how I want my home to be like. And if you swing by it on various occasions, they are always on sales!! read more

I found a beautiful chandelier in Lamps Plus' magazine that was sent to my home. I had the page torn out for months and went to the website. I wasn't keen on buying sight unseen and I requested to have the item sent to this store to view in person to make sure I liked the quality. I had also browsed about 1000 of their options online, but this was my favorite. Mitchell called me same day to let me know there was one already on the floor to view. My husband and I went a few hours later to see it. Mitchell was so helpful. We bought it and it got shipped in 2 days from their LA warehouse. He said if we didn't love it in our space we could return it. We installed it and loved it. It's such a fun statement piece! It really elevates our dining space. read more

Lamps Plus - Stiffel Melvan 36 1/2" Wide Golden Bronze Ice Glass 12-Light Pendant - Home Decor Near Me - San Diego, California

Excellent customer service in the store. Orders on line have been perfect and no broken items.

Jenny was so helpful and assisted me in finding exactly what I needed. I would highly recommend lamps plus to anyone looking for lighting.

Alicia was knowledgeable about their products and helped us find the perfect ceiling fan. I never would've found this fan on my own, searching through thousands of fans online. read more

Jenny Zimmerly gave us excellent service! She's so knowledgeable and nice. We will be buying more lamps from her soon!

I came to the SD Lamps Plus store a couple of times and purchased a few items. The services were fair. Today, I called to have a question on an item. The Rep who answered the phone was abrupt, did not listen to the question, hung up on me without answering my question. Total lack of courtesy. Two stars for this not-so-good experience. read more

Jeff the store manger was awesome and very very helpful . He picked up my light fixture since it will not fit in my car and gave me the refund since I am returning it . He made it so effortless very satisfied with the service . I will be ordering more light fixture in the future for my projects . Kudos Jeff highly recommended !! read more

If you're looking for great service, ask for Jenny at Lamps Plus on Morena. She is knowledgeable and a pleasure to work with!

For sure the best place in San Diego to buy a light. Corey and Mitchell helped us out today and they were so incredibly helpful. The selection at the store is top notch, but more importantly, the team is awesome. We were feeling really picky about what kind of light bulb to get, so they put a bunch in and showed us how bright, how warm, how cold, etc. SO helpful. Thanks, guys! We will be back! read more

I was very pleased with Lamps Plus. There was a large selection and ordering online was easy. The order was delivered the following day and I was so pleased with the quality and quick service that I ordered another. I broke 2 of the 3 globes on the second lamp and was expecting a hassle and a long wait. Instead while the globes were not in stock, they ordered them and delivered them to my door in 2 days. Furthermore, the lady in the store was extremely nice and helpful even though this was by no means a huge sale. I wish I knew her name but she was Mexican and interacted with my handyman who commented on how nice she was. It was refreshing to get fast, no hassle service and a huge selection of good quality, reasonably priced lighting. read more

Needed new lights for the house. I figured a place that's called "Lamps Plus" should be my first destination, to avoid going to the generic Home Depot route. I was wowed by the service here. I was greeted as soon as I walked in the door and asked if I wanted help right away. Emry was so so so helpful. Ask for her. She's just incredible. She has a lot of knowledge and she's happy to share what information she has. A great sales person. Lots of choices of outdoor lighting, ceiling fans, kitchen and bathroom lighting. If it's a light, they have it. Very reasonable prices, too. I feel like they have styles to suit every person. I'll be back to find more for the house. read more

Stopped in hoping to find a huge selection of floor lamps for my new home. I saw the sale signs and got excited however after walking through both floors I found nothing. The prices were a bit steep for floor lamp and I didn't find the style I like. It was a bit disappointing the selection was not as vast as I had thought. Nice items just not my taste. I was able to check in to get my free light bulb. They only had one left of the one I wanted so I left with one. But your suppose to get 2 free bulbs with check in. read more

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I love this place because of Jenny ! She is amazing, very helpful, patient and always take the time to assit me . She always take the time to show me all my options and never pressure you . If you want excellent customer service, go to Jenny ! She is is fantastic . read more

Left Fan Diego after rude customer service and went to Lamps Plus on Morena. They were extremely helpful and had what I was looking for...dusk to dawn lights that Fan Diego didn't have. The two people that helped me were knowledgeable and very nice. Ronnie was so nice I was so happy that he changed my attitude completely! I bought a floor model that was on sale in hopes of making some changes to it. He also helped me with accessories for some other lighting needs I had. He carried the new fixture out to my car and I left a very happy customer. Very friendly, knowledgeable staff. I highly recommend them. I am going back to buy two more fixtures. There prices were also better than Fan Diego. Thank You, Ronnie!!!! read more

I don't know how long this store has been here, but I want to say I've been going here ever since I moved to San Diego more than 30 years ago. They are pretty centrally located and always have friendly, helpful staff. This time I was in because a bathroom light I had recently purchased just wasn't going to fit and we didn't realize this until we opened the package. I had purchased it online and it was very simple, but needed to do a return so I brought it directly to the store. I didn't have the receipt or anything but the box it came in. Fortunately, they only needed to look up my name and they had my purchasing history and found the light right away. I told her why I needed to return and within seconds she had processed a refund back to my account. Another gentleman helped me pick out another similar light that would work in the space we were going to hang it. Check out was a quick and easy as the return. I've bought ceiling fans, bathroom lighting, ceiling lights, floor lamps, and hanging lights from Lamps Plus and have been so happy with all of my lighting purchases and the customer service. The lights and fans are quality and long lasting. I'm sure I'll have other lighting needs in the future and whether I come into a Lamps Plus store or purchase online, I have no doubt I'll come back to them. read more

5 stars to Abel. Thank you Abel for being customer service oriented & thank you for being knowledgeable... you answered every question I asked & knew so much about the item we were interested in, which was a breathe of fresh air... as I typically have to research everything myself, which is extremely time consuming & frustrating as a customer, especially when you are spending hundreds of dollars or more. To Management: Abel deserves a raise! He's amazeballs! read more

My wife and I went shopping for an outdoor hanging light for our backyard gazebo, and with no expectations of buying, were pleasantly surprised with a great selection and super helpful, friendly staff. We ended up buying a great lamp at a great price! I highly recommend this store, not only for the great products and selection, but especially the excellent employees who helped us... read more

Lamps Plus - Just a few of their hanging lamps... - Home Decor Near Me - San Diego, California

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Alicia. Sales associate is very helpful and knowledgeable regarding lights and lightbulbs etc. made shopping easy!

We bought two of these water features on Amazon. We had no idea they were being sent to us by a local company: Lamps Plus. The first water feature was perfect. So we bought a second one for our back patio. The second one was missing a submersible pump. Lamps Plus went above and beyond the call of duty to get us that water pump at no charge to us. In the future, I'm skipping Amazon and going directly to the Lamps Plus store on Morena Blvd. Thank you Viviana. read more

Lamps Plus - Home Decor Near Me - San Diego, California

Thank goodness for Ronnie Alvarado He saved my Mom and from having to drive all around San Diego for a lamp piece.. Ronnie is the best... Please see him for advice read more

Worked with Jenny. She was patient and answered all of our questions. Excellent service!

This review is for Ronnie at Lamps Plus on Morena Blvd. He is so outstanding with customer service. He helped me today, Saturday 3/6/21, with replacing the Wall Control for my Casa Vieja Fan I bought in 2019 that lost the programming with the fan. He actually took time to show me how to program the wall control. On top of that he was able to get the wall control approved for free for me since I bought the fan just 2 years ago. He really goes the extra mile. Very Kind! Unfortunately, with remodeling my electricity was off for 4 hours which is what caused the fan to lose the programming with the wall controller. I was able to follow those steps in the directions at home and now the wall control works perfectly with the fan. Ronnie you are so awesome! Thank you, Ann Gonzales read more

Nikki provided us great service and was both friendly and professional manner. We found exactly what we were looking for. I highly recommend this store. read more

Cory was extremely helpful! I recommend this store. They have a great selection of lighting and great prices.

Always try to buy lamps, mirrors etc here or on the online site - Excellent customer service ! Have had all positive experiences... read more

I was so grateful for the customer service I received. Jeff & Ruth replaced my broken bulbs with no hesitate. Highly recommend

I've been here several times over the years looking for everything from specific light fixtures to specific light bulbs. They never seem to have what I need. Nice people though. read more

I used to be a fan of Lamps Plus. However, a recent purchase has given me pause and caused me to take a hard look at their business practices. I will no longer purchase products from Lamps Plus. I've purchased thousands of dollars worth of outdoor lights at Lamps Plus. Although the quality of fixtures wasn't the best, it seemed much better than that big orange store. Prices could be high, but they were lower than the top brands, and their sales could really knock prices down. So, when it came time to purchase a couple of home fans, we decided to check out the Fans Plus sale. My spouse and I decided to purchase a couple of identical fans. The prices were under $200 and they came with a light kit and remote control. We knew it came with a remote because the sign attached to the fan description read: "Comes with an optional handheld remote!". Except it didn't. I realized that it didn't come with the remote after I finished installing one of the fans. No biggie, I can just drive over and get it. It was then that the manager informed me that it didn't actually come with a remote. We had misread the sign. According to the Fans Plus Manager, it didn't say that the fan came with a remote....it said that there was one available to purchase for an additional $55. "You see", he said, "it's an OPTIONAL remote. You can buy it if you want". I pointed out that he was engaging in deceptive advertising. "Oh no", he said; "corporate has us put those signs up all the time. You just didn't understand what it meant." Well, I may not have understood what they meant, but I sure know what it said. I returned the unopened fan and they offered to accept the fan that I had already installed. I didn't return that one because I didn't want to take it off the ceiling. Instead, I have resolved to protest Lamps Plus' deceptive practice by not purchasing from them any more. Yes, I'm sure it's an empty gesture, but I stand against them on principle. read more

Lamps Plus - It comes with a handheld remote! No, no it doesn't..... - Home Decor Near Me - San Diego, California