Okay I absolutely love an Ollie's trip. My major downside with this store specifically is that it's…read moresuper messy. Everything is thrown about. There are general areas of things, but it's always a mess when I go in. Do I still go for the thrill and hunt ? Of course. But I have other locations I'd prefer to frequent due to the mess.

Far cleaner and much more organized than the Broad Street location. Its a large store and is…read morelocated in a shopping center with convenient stores such as Dollar Tree and Food Lion. Its a bit of a distance for me so I always make a morning of it.

Kathy, the Assistant Manager and her crew are service excellence. We had confusion from our…read morepainter of the brand and finish of the paint needed. The team, who is extremely knowledgeable, helped us get the right paint. We have been going to Spectrum since we moved to Richmond 7 years ago, and are always pleased with the attentive, cheery staff, even when if they are busy. I highly recommend this paint store.

So, I'm a woman and paint stores are not my ideal shopping venue. I was looking forward to…read morechoosing a paint color for our new law office and mistakenly went to Lowe's not realizing that I needed a professional. Thank God that I found Kay at Spectrum Paint! Not sure if she would feel the same way (ha ha)! She helped me choose a paint color, answered my endless questions and the paint looks AMAZING! The Manager, Lynwood, is definitely an asset to Spectrum Paint. I would highly recommend you visit this spectacular team for all your painting needs.

The people at this paint store have made me a customer for life. I've used Benjamin Moore paints…read morefor years but I just moved to Richmond and of course needed help locally. Paula and the other people in the store could not have been more friendly or helpful. My painter wanted me to switch to another brand of paint but I can't find a better color for my walls than "Simply White", and no matter what they may tell you, no one can match that color. I had trouble finding a good contractor and Paula gave me the names of several good ones that she has worked with. One of the gentlemen in the store mixed my paint very quickly and even carried it to the car for me. I highly recommend this store!

I used to call/visit this paint store when I needed advice/assistance with a painting project. Over…read morethe years, I have spent thousands of dollars on Benjamin Moore paint which I have purchased from the Midlothian store. No longer! The past several times I have visited or contacted the store for help, I have been met with a rushed, hurried rude attitude and inept employees who are obviously poorly informed regarding inventory and current styles/methods of painting. If you can't be bothered with me- I won't bother with you.

I used to buy paint from these guys back in the day. They really know their stuff! I had some water…read moredamage and they got me an oil based primer called Zinnser's Coverstain that sealed it. I used their top of the line Generation in a matte finish. Looked great! I would highly recommend buying paint here. Reasonably priced and a great product!!

Why review a paint store? Because the employees provided exemplary customer service and advice that…read moreis worth an acknowledgment. I wholeheartedly echo the previous review. I visited this location to redeem a builders coupon for 2-pints of paint and to purchase a gallon of paint for a new project... what a great experience. Not only were the employees friendly, they were helpful with recommendations and transparent with pricing. For example, I had a 50% coupon and already went online for pricing so knew what expect... or so I thought. I was told (before purchase) that the store prices are different from the online purchases. I was appreciative of being made aware of this prior to making a purchase. I selected the brand, color, and paint type then he took a few minutes to mix the color according to the type I requested. Upon completion of the purchase, he boxed up my items and loaded them into my vehicle. Even better, 1-pint of paint listed on my coupon was out of stock and he took down my number to call when it became available with a free drop off at my house since this company is frequently in my neighborhood... saving me a job. I recommend this place to anyone who is undertaking a home project requiring paint!!

We have used them for years due as McCormick is a great product, but in the end it comes down to…read morecustomer service. Always friendly and ready to help. A special praise for John Facer as he educated us on the different paints we may want to use when we remodeled a house for our mother. I highly recommend them.

You won't be disappointed i promise you. I went in looking for some color my wife told me about,…read moreAngelica was more than willing to help me. She even found the color i was trying to describe. If it wasn't for her i would probably be sleeping on the sofa for getting the wrong color. I've always gotten help from other paint stores before but she made this place worth coming to. Will be back!

You will not be disappointed with this store or their top grade Benjamin Moore paint, especially if…read moreStore Manager Jeep Baldwin is in the house, which it seems he always is and ready to help with informed, enthusiastic knowledge of his craft and products. I just moved to Williamsburg and decided on using BM CW products. They look beautiful in my home. I am a lifelong fan not just of Benjamin Moore, but of this store and Jeep, both just minutes away next time I need beautiful paint, quickly and expertly mixed to order. Run, do not walk. Best paint in town and Jeep is the "wheel" deal.

When googling the nearest SW store to my house I noticed this location shows a low rating based on…read morecomplaints about customer service. You can imagine my surprise when I called and spoke with the nicest, most helpful guy who not only priced some paint for me, but also helped me look up my contractor, placed my order over the phone, then helped carry it to my car at pickup. Thank you, Hunter for your great customer service!

To the customer service folk: if you think we received a call from the regional district mgr, you'd…read morebe sadly disappointed. No one has ever followed up. We also have an answering machine, We didn't receive any correspondence. Now, I really don't want a call. I've given plenty of time, as have you!!! Lowes & Home Depot will receive my business. Sometimes, there's a good reason businesses don't do well. This is one good example. I believe I've given 3 poor reviews in 6 yr. you, a closed business & the infamous Olive Garden on Midlothian Twp. where w/ 19 open tables there was ( again ) an hour&15 min wait. A reminder you cost me hundreds of dollars.

I wish I could provide a picture but considering I received NO SERVICE from them there is not one…read moreto provide. I made an appointment, worked with Mark and explained I was eager to completed my kitchen with custom cabinetry. I could tell he was apprehensive (not sure if he was expecting a black woman or not). I expressed my ideas and he wrote everything and told me he would get back to with me by way of email and or phone call. I waited a week, after not receiving anything I called; Mark informed me it wont be until Wednesday and two weeks later NOTHING.

From the owner: Since 1992 Better Kitchens & Baths has created and installed beautiful kitchens and baths…read morethroughout Central Virginia. We specialize in design and installation, quality cabinetry, counter tops, lighting, hardware and more. Our expert design team can transform your home to make it more beautiful, inviting, and functional. From simply replacing cabinets and counters to full design and installation of luxury kitchen and baths, our expert team handles every detail.