This is the place to go to learn everything there is to know about a mattress. Specifically, Will…read morewas great! (We've heard other employees may not be as awesome). He explained more than we ever wanted to know about the process. Plus it's a local place, which is always a bonus! We visited about four different times and checked out the products and asked our questions while we were comparing the store/products to the competition and in the end, we bought our mattress from OMF (Orthopedic Premier Super Pillow Top) IMHO, I'd highly recommend visiting Will at the Brook Road/Va Center Commons location!

Completely incompetent! Don't waste your time or money in this place…read more On a very simple, yet important task, attention to detail is imperative. I must believe thIs old time sales guy is in over his head when it comes to accuracy of details.

We dealt with Amy Majors the whole time and it was a great experience, she spent a lot of time…read morehelping us find the perfect rug with with her eye for detail. We came in just to look hadn't really determined what size would work but after determining the size that would work she let us know a rug we would probably like that had just come in and she was right and we came in and bought it. There was a large selection of all sizes and prices and our 9x12 came at a great price and being Memorial weekend we received 15% off Great experience !

I had heard about Capel after I had done a ton of research on area rugs. I loved their selection…read moreand their website was super helpful. They had what I was looking for, which is not a typical pattern or color. They were also super helpful in the store and I would go back there again.

These folks care about quality - and service. My Dad and I both own their buildings and couldn't…read morebe happier. I had Donovan and Joseph out this week to move my 12x20 shed into a spot I thought might be difficult. They used a piece of equipment called a "mule" and made the move look easy. They took great pride in their work and had nothing but good things to say about working for Byler. I highly recommend them!

Not a huge selection, but not a small one either. And it seems like they have little on hand with…read morethe option to order what you want and get it within a week. Sometimes you just want to get your stuff immediately. Nice showroom. One overly-energetic staff person who was beyond eager to help, but just talking to and interacting with her wore me out!

The Tile Shop has the most beautiful selection of the many tile shops we visited. Despite its…read morereputation for being high end (read expensive), its prices are actually quite competitive even with F&D, which states its prices per unit (instead of per sqft) in order to look cheaper. Even though other places also have trendy selections, the quality of The Tile Shop's pieces (heft, hue, style) is noticeably better. Being a maximizer who has to see everything out there, I eventually learned not to waste my time going anywhere else. Their service is also heads and shoulders above the rest. Paul Carroll at The Tile Shop patiently helped us pick out several types of tile that we needed for multiple projects: backsplash, flooring, fireplace. Both his knowledge of tiling technique and sense of artistry gently steered us in the right direction. His expertise was particularly invaluable because we largely finalized our choices while still in California. When we encountered availability issues with our initial choices, he got creative and recommended terrific alternatives. Because of Paul, we landed with selections that tied well with our color schemes--some of which we would never have thought of on our own. If you need someone with an artistic eye, I highly recommend you speak to Paul.

We dealt with Jamie Carey and can't say enough about her knowledge of the business. Unsure of what…read morewe were looking for and going strictly by a description, she took us through BBG's extensive warehouse and shop showing us slab after slab till we found the Calacatta Arno and that was what we were looking for! Post ordering, the team that cut the slabs even took care to ensure that the veins all went in almost precisely the same angle as the other other counter tops. Truly great work, fantastic price, good communicators, and professional installation. What more could you ask for?

I had used Brazilian Best for vanity top in prior bathroom remodel, and it was a great experience…read morewith a fair price. So, I wanted to use them again for a second bathroom remodel. For both experiences, Stephanie Blom's expertise in helping me find just the right product for my vanity tops was exceptional. For this project, I was looking for a black stone with some white veining. Stephanie helped me chose a granite remnant called via lactea. The team at BBG is focused on providing the customer with superior service, and to that end, the team communicates well, provides a wide selection, schedules timely, and delivers a well-executed product. I purchased both the sinks and the tops from them with specified faucet holes and edge treatments. Very pleased with results!

I'll start by saying that my experience was a 100% nightmare. The guys were friendly enough and…read moreshowed up at a decent time, so those are about the only positives I can mention. The movers were extremely unprofessional when it came to handling my belongings. They didn't seem to work well together, and they often carried more than they could safely manage. As a result, several items were dropped or damaged. One example was a file cabinet that was damaged so badly that it is no longer usable. They also damaged my $2,000 leather couch. They wrapped it with probably $100 worth of packing materials--which I had to pay for--yet they still left a significant portion of the couch exposed and unprotected. If you don't purchase full-value protection, you quickly find out that you have very little coverage for damaged belongings. But the damage wasn't the worst part. After the movers left, I realized that some of my belongings were missing. I had a couple of random boxes containing various items from my house that I had packed at the last minute. Both boxes were gone. I checked my old house and my new house, and they were nowhere to be found. Some valuable items were in those boxes, and unfortunately, I have no way to recover them. Everyone involved simply says, "I don't know. I didn't see anything." When I contacted management, I was essentially told that it was a legal matter and that I should call the police. At that point, there wasn't much I could realistically do. I ended up taking the loss and moving on. However, I want to warn anyone considering using this company: these movers were extremely unprofessional, and I would not recommend them. My belongings were damaged, items went missing, and the entire experience was incredibly frustrating.

TMAAT were very organized and professional when I called to schedule them, and again when they…read morecalled me to confirm. On moving day the driver notified me of his ETA. They arrived on time, and worked fast but carefully. The price was lower than another company's quote. I'll choose TMAAT next time.

Extraordinarily good customer service. Noland staff and management went out of their way to assist…read moreus during a complex bathroom kitchen remodel. We could not have asked for greater attention and care than they provided.

Lacking in product knowledge and good customer service.read more

This company is horrible. After waiting 6 weeks to receive my product (which I was OK with) for a…read moredeadline, I opened my package and everything was wrong. The pieces were all cut to the wrong lengths and angles and half the pieces were missing. I am ok with mistakes, we all make them, but the real problem starts here. After admitting that they forgot to send half the order for my perimeter of my island and that pieces and angles were wrong they still refuse to refund my money. There was only 1 piece of product that had been cut to the correct length. All other pieces were either too short, wrong angles, or missing entirely. I would be very careful working with this company. They are cocky and accused me of becoming combative only after they were rude to me. If the product had been accurate I would have loved to use them, but everything was wrong. Do Not use this company. They do not stand behind anything they do. Everything was my fault as a customer. Buyer beware!!!

When they were quite slow to respond to before sale questions , I should have know better than to…read moredo business with these folks. I has a couple of post sale questions by e-mail and no reply at all. I bought a 12" x 2" piece of tape with a DC-20 controller that came with defects around the connector for about the first inch.The "Glacier White" looked greenish and certainly not like the photos (the pink image is accurate when off). I was told pre-sale that the gap in the center was 0.001" on my piece it measures 10x more at 0.010." unsatisfactory. On their website they show all of these images of stone slabs being backlight by this product well they must have been taken in the absolute pitch dark. When I lit my piece up using the prescribed 12vDC I could hardly tell it was ON in a normally illuminated room. I switched room light off and then I could see the faint glow I was told would work with a PWM dimmer that we use for LED strips. From off to medium low intensity the strip flashes wildly. My second e-mail asked about returns but when I re-read my quote it saws they don't accept returns. Another red flag I missed. so, I searched e-bay ("12''x2'' 12V EL Tape Electroluminescent Panel Back Light") to see if I could sell it maybe to re-coupe some of my money but alas what I paid $41.56 and $12.75 for shipping sells there (OK it ships from Hong Kong) for $6.55 and $1.50 for shipping and they have a 30 day return policy. I was given average service before the sale and nothing but crickets after the sale. The product illuminated poorly and will only dim partially on the high side by PWM. The gap is way too large for our application. Anyone reading this should be warned, I gave 2 stars only because I partially blame myself for not heading many red flags. I recommend E-bay for others wanting to look into this technology. Learn from my mistake.