It's ok for what it is…read more They're only open on the weekends... so I figure that would help keep their costs down and hopefully get reflected in their prices. Prices are mostly pretty low, but so is the quality of most of the goods they have on sale. If you're looking for cheap disposable furniture and you don't want to assemble it yourself (like IKEA) then you might find something here. Maybe. They have an eclectic mix of furniture styles ranging mostly from Great-Grandmother's-closet to fake-leather-rama. Not my cup of tea, but I'm glad I had a look anyway. I'll check back on occasion to see if they get any new stock. Ya never know if a good deal might be around the corner. UPDATE: I actually ended up doing about $9k business with them. They had decent home theater chairs and I needed 11 of them. Glad to see they were willing to negotiate a little considering how much product I was moving for them.

The service was aweful, the expensive recliner chair did not come in as promised. Three trips to…read morethe place, would have been more had I not called prior to the next trip, to find out the chair didn't show up again. The sales staff made promises that they couldn't keep, offered free delivery because of issues, but the "free" delivery wasn't for over a month away. Would not give us anything else for all our troubles and still gave us a hard time when we did go pick it up ourselves. Someone who evidently worked there, thought he was antifa or something, full face mask and dark glasses, wandering around and no one blinked an eye. We won't be going back there.

We absolutely LOVE our new couches. Incredibly comfortable and very easy to maintain. All of our…read moreguests also love our couches. We highly recommend Sofa Creations.

Can't say enough good things about the service here. Mamie and her employee were great to work with…read moreand the quality of our sleep sofa is outstanding.

I selected and ordered carpet from Haynes West Broad store, Richmond, VA. I signed a contract…read morestating that if I decided not to purchase the carpet I wouldn't get my $50 deposit refunded. Understandable. Person came to my house and measured for the carpet. Norma (I believe was her name) later called to inform me that the carpet I selected was out of stock., and suggested that she would text me a couple of sample carpets i could choose from instead. I said I didn't want to select from a picture. With very hot temperatures i did not come to the store to look at the carpet. Instead I called the store and let customer service know the carpet I ordered was out of stock and I would like for my $50 be refunded. The lady said she would get in touch with the salesperson and refund the money. Good, I thought. After checking my statement later, I see the money was not refunded. I called Haynes. Person answering the phone got in touch with salesperson. Salesperson said no refund because they came out to measure for carpet. She refused to speak to me. The lady who answered the phone refused to direct me to a manager. I fully understand the contract HOWEVER THE CARPET WAS OUT OF STOCK, and I didn't want the ones she suggested. They looked nothing like the one I chose. I have purchased carpet and furniture from Haynes before with no problems. I wish I could give a minus one star. She was very rude!! And didn't have the decency to speak with me.

I have been a customer of Haynes and Dump furniture since 2019 but I would not recommend anyone to…read moredo their business with them. I bought a king bed from them and they tried to up-sale the white glove delivery which I did. Apparently they have a policy if the furniture doesn't fit during the delivery even if you pay for white glove delivery, they would still charge 20 % of original amount. I request them to take legs off from headboard and they refused to do that. Not only they took the bed back, their so called unprofessional White delivery people damaged our stairs. I specifically would not recommend Bobby who made the purchase and was extremely unhelpful with the issue. It's a shame that corporate like this are out there making money out of working class citizens. Shameful

Such a cool store and something for everyone from antiques to mid century modern to beautiful rugs…read moreand art. Kim the owner is so nice and knowledgeable about what she has in the store. Check them out.

So unique! I wish I were there shopping instead of writing a review. If you want a unique piece…read morethat will make your home stand out, this is a great place to go.

I'm officially a fan of this store. I'm glad it's location opened near VCC! The store is inviting…read moreand open not to mention its offerings will definitely keep your interest. There is everything from home decor to pet items, bedding, area rugs, outdoor and indoor furniture, kitchen supplies, office decor, and much more! The card section offers cute occasion specific cards in addition to, regular cards. You can find gift bags as well. I was very pleased with how neat the store was. Even on a busy holiday like July 4th I was able to get in and get out online within a few mins. Staff was courteous and efficient. Parking was easy. The location is ideal. What an added benefit to the area! Can't wait to shop here more!

I love a good thrift store and my first visit here, it definitely gets all the stars! I found an…read moreitem that I needed within 5 minutes of browsing. I added a few more itens to my cart and knew I needed to check out before adding anything further. The store is NEAT and nicely organized. I greatly appreciated that. Customer service was nice and checkout was a breeze. They have a variety of clothing sizes for all and also household items.

Great pricing! Amazing deals. Good thrift steals. Nice staff. Clean racks. All the items in the…read moremen's section were impressive.

Shoutout to brothers!! They were the BEST furniture company I have dealt with. They had extreme…read morepatience with me and dealt with a situation very quickly and matched me to something I absolutely love. Everyone is so kind , respectful, and understanding and want nothing more than a happy customer. I recommend everybody to this store! Quick delivery, great prices for couch sets etc. honestly amazing experience and they checked up to see how the furniture was working!! I am grateful to have had found them.

So glad I found this furniture store! They have some really nice pieces that are reasonably priced…read more Arvin worked with me and my husband to ensure that he were able to get what we needed for our home while staying within our budget. He was really helpful AND our furniture was delivered to us on the same day!! Everyone practices and adheres to covid guidelines so it's a safe environment for anyone involved. Wonderful store, we will be back for sure.

Good experience buying my sofas at Ashley store Great…read moreservice Mr Timothy is Great. Answered all my questions and explained to me. Everything is needed to know I highly recommend Ashley store Ask for. Mr Timothy

Timothy was great helping me pick out a new mattress! Very knowledgeable and friendly!read more