Inefficient online order pickup process. Greeted by multiple associates at the register who…read moreannounced to the online order pick up associate that a customer needed assistance. A young lady came over who was very polite and courteous and began collecting my information, she was told by Kim to do another task instead which was off putting for me since I had been standing there for a while already. Kim came to the pick up area, attention divided not acknowledging me nor what I what I needed. Upon return the second time, she finally asked for my information. Once given to her she asked for a photo ID and I had to go back to my car for it. The purpose of online pickup is to be faster than an in store shopping experience. The time it took standing around, getting the run around and interacting with the unprofessional associate... I could have walked in the store found my item and checked out at the register way faster as that was the only line moving efficiently with ample help. I do not plan to return to this location due to her negative attitude around me questioning why I needed an ID after presenting the name, having a barcode ready (that was never asked for) considering my name is very unique and the chances of anyone coming to get the order, on this specific day/time/at that very location, who wasn't myself or spouse, would be very random and unlikely to happen. Horrible interaction with this person. Truly lacked communication and customer service skills especially for someone in leadership. She could learn a great deal from her employees who set a way better example than she did.

I am so obsessed with this store. I came back to buy more Christmas decorations for next year and…read moreall their Christmas stuff are 75% off. I was so stoked (my husband wasn't). They still have a lot in stock especially pre lit trees. They also have a lot of spring decor in stock already. Make sure you join their email list to receive a 10% welcome coupon. Happy shopping.

Wesbury Gallery is a home decor shop that's attached to Westbury Pharmacy. The store is a fun stop…read morefor furniture, home decor and other neat stuff. It's set up like rooms in a house with elegantly placed pictures, serving pieces, garden items, knick knacks and furniture. There's also a huge selection of Vera Bradley. A few cases hold Swarovski and other changing designer jewelry. I got a John Wind necklace there a while ago that I love. If you go, make sure to sign up for the mailing list. You'll get information about special discounts and customer appreciation days.

The store is great! full of wonderful items, it is so hard to decide. During the Xmas season it…read moretransforms... I love the jewelry cases... so much selection. All wonderful items. On a personal note, I enjoyed working with the store manager (Daniel) and his assistance (Danielle)... they are both wonderful people, they care for my needs and I walked out of there very happy with my purchases. All great quality... I will definitely go back! Thank you, thank you.

Richmond and the surrounding counties are chock fulls of fabulous antique, consignment and thrift…read moreshops. I've probably been to them all! Of all the places I've been, I'd venture to say, this huge mall of booths just may be my favorite! The mazes of vendors seem to go on forever, but each one is artfully designed. The owners of these booths take their time to creatively display their wares and as a shopper, it makes it so much easier to see what they have to offer! There's also an upstairs floor, which can get a bit warm in the summer but they usually have the fans on up there. I get so inspired as I meander "through the garden gate" antique shop. Much of the furniture is upscaled, recycled, refurbished and repurposed. I've gotten several gorgeous pieces here. There's loads of shabby chic, retro, country, romantic, rustic ... whatever your style. The creative designs and décor will get you in the nesting mood. The gardener in you will be delighted at the beautiful urns, wrought iron, plant stands, wreaths, bird houses/feeders, statues and more. You will see quilts, jewelry, glassware, tools, figurines, clothes, art... the list goes on. But one of the best things about this shop, is that there's a little restaurant in the middle of the store! So after you've spent some time collecting your treasures, you can take a little respite and have some refreshments! The restaurant closes at 3, so don't miss out! There's plenty of parking. The staff is super, they will even help you load your car. There are often sales in various booths, so the prices are reasonable. I know I'm gushing, but I can't say enough good things about this "must stop" shop! I hope you enjoy it as much as I do!

Always fun to shop here. There is literally something for everyone. I have never been…read moredisappointed! It's a nce atmosphere, bright and open.

Love this shop in Carytown. It's a perfect place to find a unique gift. While it can be a bit…read morepricey, there is something at every price point. The employees are always really kind and I love that they have a lot of items we wanted to purchase while in Paris but had no room for. It's located right off a parking lot (which js usually always full on weekends) but there's so much street parking available.

This was the cutest little store along the whole carytown downtown stretch. I would highly…read morerecommend giving it a visit, even if to just stroll through. Super cute. However, it is quite expensive, but that's to be expected for the quality of the things in there.

I love world's market. I live in Midlothian but every couple of weeks I have to come here to stock…read moreup on some goodies. I love their caviar and sardine collection IYKYK. Pam the manager is super sweet and amazing and always helps me find what I need. Everyone that works here is friendly and helpful l.

World Market has the best selection of interesting & flavorful soups - better than homemade!read more

My fiancé and I came to Short Pump to do an unofficial registry run for our wedding. We loved our…read moretime at Crate & Barrel. They had the most inspiring and beautiful stuff. While things are on the pricier side, they are stunning. They also have a cool sale section you can look at. This store is two levels. Upstairs is a lot of bigger furniture, while downstairs is more smaller home good items. The furniture makes me wish I was an interior designer with an endless budget. They do offer true registry appointments, but we more so wanted to casually look around. We found a lot of things we loved and put on our wedding registry. The staff was also extremely kind and asked us if they could help with anything a few times. I highly recommend coming here.

This is a beautiful and well-stocked store. Two stories and loaded to the brim with outdoor…read morefurniture, kitchenwares and gadgets and decor and pretty items. I saw so many things I wanted for my home in here! Plenty of staff walking all around and eager to help and answer any and all questions.

I am absolutely obsessed with Ollie's ! Been going here for a while now. Each time I go, I find so…read moremany goodies. Sometimes it's messy. Most times it's pretty organized. The staff are friendly if you need help. They've got literally everything you can think of. I typically go to Ollie's for windshield wipers bc tell me why we are paying so much money for them- but Ollie's has them $10 and under? Thank you! Every baddie should be checking out an Ollie's for better prices.

This Ollie's has a decent selection of books, toiletries, toys, crafting/accessories, snacks, and…read moremore. It is still relatively organized compared to other stores but has definitely room for improvement. Great value for the products here. I did not have an interaction with the staff until checking out. Though the line was long, it moved quickly as there were 3 cashiers on that afternoon.

Lovely store with international merchandise. Great assortment of earrings with various designs and…read morewell priced. Staff is friendly and they allows dogs inside.

I had not idea this existed in Cary Town. I had a friend in the past purchase something for me by…read morethem. I was always intrigued and thought it was only online. Welp, nope. There is a Ten Thousand Villages an hour from my house in Richmond, VA! The day we walked in the staff were very friendly. We walked around looking at al the beautiful items. A friend who was with us bought a mat made out of old recycled flip flops. It was so unique. I almost bought a beautiful pair of earrings. My kiddos loved all the little musical instruments. I love what Ten Thousand Villages is all about!! Because of that it makes me want to support them more by making purchases. Ten Thousand Villages. A truly great fair trade store!