Loved going to Pleasant's over the huge box stores. Friendly knowledgeable staff. Good value for…read moregood quality. Love the selection of Big Green Eggs and accessories. Recommended to anyone.

If you need anything in hardware Pleasants is the place to go. They will assist you with finding…read morewhat you need. They are the go to hardware store for me.

rental department is rude, unprofessional, and adds hidden fees to rack up extra money with no…read moreprior warning. I will never rent or buy from this store again and I recommend you don't either.

After waiting outside for curbside pickup for 30 minutes and 2 phones call to customer service…read moreasking them to bring my order outside...they forgot something in my order and i had to return the next day. when the lady brought my items out she did apologize and say the runner had called out, but during this pandemic where curbside is crucial for most people, and home improvement stores are extremely busy..why only have one runner??? makes no sense

We're glad we checked out our neighborhood Peasant's Hardware. The staff we've encountered seem to…read morealways make themselves available. When we've needed help finding something they've been right there and willing to go the extra mile. Recently we had our Stihl line trimmer break down on us. When I called to see if they had the part we needed they did not. However, instead of just ordering it for me right off the bat, he checked other stores and found it close by. With the option to either order it or drive a few miles I was happy to drive a little bit and get my equipment back up & running. I appreciate the extra legwork they did to take care of my needs. They're not a big box hardware & I don't expect them to be. They're more like the small town hardware I grew up with.

Oh.My.Goodnes. Worst customer service ever. Why in the world would you hire a smart mouth punk for…read morecustomer service?

The staff was amazingly friendly and I was so impressed by how clean the ENTIRE store is!!!! It's…read more20 mins from our house, the same distance as blue/orange box stores. My husband and I will be making this our go to store from now on!! I was so impressed!! This is a secret gem for hardware stores!!!

Needing to replace some keys for my mom, I automatically headed to Walmart in the pouring rain on a…read moreSaturday to get the keys made. Unfortunately, the key machine was out of order and the associate referred me to Thacker. I had no idea what or where Thacker was, as I had never heard of it before. I pulled it up on yelp to find it was just across the street and open. Still pouring rain, I made it over and realized I had been driving by this place for years and never even noticed it, but thankfully Thacker saved the day as I was able to get mom's keys made and found a new business to support. The staff was very friendly and happy to assist.

Marty @ the front is THE best. Like, seriously. She's always looking out for the customer and I…read morelove that. This rural hardware store / farm supply is staffed by friendly, helpful people, has the ACE merch, but also straw and hay and all those kinds of things you need for your larger animals. I have a potbelly pig and this is where I buy her bedding. I've also bought supplies for my bunny and various tools here over the years. G&G is a little out of the way for my day-to-day needs, but when I do stop here I feel like I'm supporting local business, and that feels good.

I needed to get dryer ventilation piping. And this is right near the neighborhood that I moved too…read more Great selections decent prices. Good store great customer service. I asked for what I needed and the young woman took me right to it in the store. The employees were very friendly and with smiles. The store is a great place to shop. Clean very cool atmosphere. This experience here will make me shop here more than the Home Depot now. I think I found my new hardware store. Thank you G & G Ace Hardware. Love this store! 100% A+. See you all around a lot more now. :)

Called and reserved 6 6"x6x16' posts. I was told they were waiting for me. Went home early from…read morework, and hooked up my trailer. Went there and they sold them. I got the usual sorry. Yeah, me to, for taking off time from work, wasting time and diesel. I could have used this time to go watch my son play baseball. It was a better business before Ace got involved.

This is a smaller hardware store but they have always had anything I needed. No need to go to the…read morebig box store when you can help a local business. They are extremely customer oriented and do an amazing job of helping when needed. First class all the way!

This historic hardware store, founded in the 1800s, is a true small-town gem. The staff is friendly…read moreand knowledgeable, always ready to help. They have a great selection of hardware, tools, and supplies.

Fantastic selection and outstanding service. There isn't a question or problem that their…read moreknowledgeable sales associates can't help with, including working with customers 1-on-1 to find the exact item for your needs. Skip the big box stores and go directly to Martin!

Main Street Supply, Mineral, VA, 2025. My husband is able to competently handle various household…read moreplumbing, electricity, and HVAC fixes when needed, but he always turns to Main Street Supply for parts and sometimes needed advice. Staff are always ready to suggest solutions and more often than not have the necessary items on hand for whatever fix is needed. Customer service is exceptional.

Great service. Nice small town store. Always have what I'm looking for. Very helpful.read more

I visited Pleasant's for the first time last month to purchase some screwdrivers to upgrade my…read morecurrent set (which I've had since 2006 when my grandmother passed, and she likely had the set for 40 years prior to that too). When we walked in, we were immediately greeted and asked if we were looking for something in particular. We were then efficiently walked over to the aisle housing screwdrivers and told about the different options. They were locked in a case, so we would've needed a staff member's help anyway. Apparently people like to steal screwdrivers, which I never would've guessed. Prices seemed fair, but to be transparent, I don't generally buy tools so I don't really know the going rates. Check out was just as efficient with a couple lines in operation. And the cashier was just as friendly as the staff member working the floor. Everyone was properly masked and social distancing was taking place as well. I would suggest supporting this small business and those like it prior to going to the big box stores.

My experience at Pleasants today was, well, extremely pleasant! Me and my toddler set out to find…read moresome plants and supplies to start a home garden! I've never been interested in plants before quarantine, so everything was new to me. With all of this cooking I've been doing, I thought it would be nice to have fresh herbs at the ready, so off we went. This is the definition of a quaint, local hardware store. There is everything you could need for your home projects plus a little extra, but not much extra. The store is much less overwhelming than the big box hardware stores and the employees were SO helpful. I really enjoyed my experience there, which I never thought I'd say about a hardware store. I also enrolled in their loyalty program and got $5 off my purchase today. Score! Thank you, Pleasants, for providing the community with lawn, garden, and hardware needs for decades and still being a pleasant place to shop!