Great knowledge and customer service. I have utilized the Colonial Heights Store multiple times.read more

Amazing customer service! Smells so good in this shop?! They have the best air freshener...Got my…read morepaint easily and quickly. Super satisfied.

Josh and Logan the fantastic duo service technicians were prompt and courteous. Josh answered all…read moreof my questions. Josh came to perform a touch-up paint job on our refrigerator door. We are pleased with his work and the area he painted. It blended in well. Ashley and Billy from the Appliance Place in Colonial Heights, Virginia are dedicated to providing excellent customer service. Thank you so much for solving the problems we had. Blessings to you! Diane P.

I purchased a washer on 7-28-25 at the Colonial Heights store. I was told by the salesman that the…read morewasher could be delivered to my house the following Monday 8-4-25 for an additional $169.00 or I can be picked up on Friday 8-1-25 from the store. I chose to pick it up on the 1st because I needed a washer Immediately. The salesman said they would call me when it came in. Friday came and I never heard anything so I called the store at 2pm and spoke to the salesman again and he said the washer would not be here until Monday the 4th. I expressed my dissatisfaction with my service because I had scheduled help to get the washer into the house on Friday and I had no way of getting the washer in the house on Monday. Again, I was told I could pick the washer up on Friday. The salesman said there must be a misunderstanding. I asked to have a discount on the washer because of the inconvenience and the salesman said he gave me the sale price. The salesman then told me he could give me my money back as a resolution to the problem. I then asked to speak to a manager and the salesman said he would be here on Saturday. I called on Saturday and spoke with a manager and explained the situation again. I asked the manager if they could waive the delivery fee since I had no one to help get the washer in the house and he said he would do it for $129.00. I then said if you could bring the price down to $100.00 I would except that. The manager said he could not do that. I told the manager that I have bought appliances from them before and bought numerous appliance parts but obviously my words fell on deaf ears. I then told him to cancel the order and I would call him back on Monday to give him my credit card information to credit my account. I called on Monday and spoke with the salesman again and gave him my information to return my money. He said he would take care of it. I checked my bank account on Thursday and the money still had not been returned. I called the store again and the salesman said my account was credited on Monday and it may take 2 to 3 days for the money to clear. He said if you don't see the money in your account by Friday to give us a call. I finally got a receipt for the transaction on my phone Friday afternoon. I then called my bank to verify the transaction and they told me that the transaction was actually done on Friday and not on Monday like the salesman said. I know the customer is not always right every time but when you are told that your money has been returned and it hasn't, you can pick your washer up on Friday and you can't. Then you are told you must have misunderstood what was said. If they are willing to lie about when your money has been returned to your account would they also lie about when the washer was supposed to come in? Integrity is everything!!!! I have done business with The Appliance Place for years and I have bought a Refrigerator, Dishwasher and numerous appliance parts from them with no problems. My family has also done business with The Appliance Place before but after this experience neither my family or I will give The Appliance Place our business or recommendations any more.

This location and the Short Pump location are my absolute favorite spots to for any gift giving…read moreoccasion. Great quality for even better pricing! Top tier customer service and just a wonderful environment.

Excellent products, prices and people! A great variety of handcrafted items, custom furniture, and…read moredelicious snacks! They even offer pop-up markets and vendor-led craft classes!! What's not to love! A+++

Okay I absolutely love an Ollie's trip. My major downside with this store specifically is that it's…read moresuper messy. Everything is thrown about. There are general areas of things, but it's always a mess when I go in. Do I still go for the thrill and hunt ? Of course. But I have other locations I'd prefer to frequent due to the mess.

Far cleaner and much more organized than the Broad Street location. Its a large store and is…read morelocated in a shopping center with convenient stores such as Dollar Tree and Food Lion. Its a bit of a distance for me so I always make a morning of it.

The people at this paint store have made me a customer for life. I've used Benjamin Moore paints…read morefor years but I just moved to Richmond and of course needed help locally. Paula and the other people in the store could not have been more friendly or helpful. My painter wanted me to switch to another brand of paint but I can't find a better color for my walls than "Simply White", and no matter what they may tell you, no one can match that color. I had trouble finding a good contractor and Paula gave me the names of several good ones that she has worked with. One of the gentlemen in the store mixed my paint very quickly and even carried it to the car for me. I highly recommend this store!

Ragsdale's is a great place! Quality service and great customer support. Charlotte stepped in and…read morefound a solution to my window problem and that kept my construction from being held up for months. I highly recommend Ragsdale and will continue to use this company for all my lumber and building needs.

agreed to make Charlotte custom embroidered caps for her business…read more She was told both in writing and verbally on the phone, ALL ORDERS ARE PREPAID As promised, we snail mailed the invoice, she never returned payment TO ATTACH TO HER WORK ORDER Now, AFTER the caps have been made, she is REFUSING TO PAY as agreed, ONLY will pay with a credit card, which we are NOT set up to process

Terrible customer service, not willing to negotiate prices at all. I would gladly take my business…read moreelsewhere and never think twice. Money hungry!!!!

Customer Service - Check Furniture Gallery - Check…read moreCatalog ordering - Check Consultation - Check Let me tell you about the AWESOME Customer Service - He is located in Petersburg - He delivered and set up in Alexandria. Prices are great - no cheap furniture either - lifetime pass down to your children furniture. Im sure there is some budget friendly items, But I got a great deal and John A. O. will always be my first stop when Im in the market for new furniture. BTW: John's AO Furniture Gallery.......A = American & O = Oriental

Placed an online order 3 hours ago,walk into this location and the person working without looking…read moreimmediately said it's not ready.

Everything was perfect. Employees were multitasking with a busy store and able take care all of my…read moreneeds. This is now the only Verizon store I'll go to. I'm serious. I bought a jetpack hotspot and I was able to get it hooked up with service. They even contacted my work IT department to work through some software issues on my laptop. I'm getting a new laptop next week and they are going to help me with that one when it comes in. Its not like a car dealership where once you've bought the car you can't come back to them with issues these guys will help you out even after the sale.