I've been a loyal customer to Benjamin Moore for 20 years and have convinced people that BM paint…read moreis the best. This week I had a bad experience in the South Beach FL Paint Spot Store on Alton Road. The employee who works in the store is lazy. He sits behind the counter talking on the phone to his buddies in Spanish, in a completely different room from the sample cards and entrance door. We will be painting our renovated vacation condo soon and I've been into the store to select paint chips several times. Never once has this employee approached to ask if help was needed. The customer must walk into the next room and directly ask for help. This week I bought samples. I gave a hand written list of 6 sample paint colors to the employee. The list included the color name, # of the 7 color chip card & corresponding paint color #. When I opened the box of samples at home, there were 2 extra cans of a mysterious color #124, a bright orange, for which I had been charged. Obviously, the employee had confused the 7 color sample card# with the paint color #, a reasonable error. I returned to the store with the two sample cans of paint to enquire if they could be exchanged for something else. The employee told me absolutely not, and that all customers know to not to write down the number of the 7 color sample card. I am so angry, I'm thinking of switching to Ball & Farrow brand to paint our new vacation condo. I will be purchasing my paint brushes and paint accessories at a hardware store, rather than Benjamin Moore. I thought Yelp would want to know about this experience.

I really like Benjamin Moore paint colors, so I come here to get paint chips. But then I bring the…read morechip I like to South Beach Hard Goods on Alton to purchase my paint. There's something about this place that makes me not want to give them my money. First off, whenever I go in there no one greets me or asks me if I need help. Today in the paint chip section, the AC wasn't on (the temperature is over 90 degrees Fahrenheit), and the lights weren't either - which makes it hard to choose paint colors. If being treated like a valued customer matters to you, I'd suggest you try another place.

Terrible customer service. Inconsistent, time wasting. Had a problem one supervisor said on the…read morephone they would take care of it but close to closing time so wasn't there the next day. The next day went in Got No Satisfaction. Was always kind of a pain every time I went there but this time was the worst. I will go to Central Hardware not much farther away from now on

kamal i believe his name was but so helpful from start to finish was really refreshing because now…read moredays you ask anyone even to do their job it's like your a annoyance but not with him A+ i hope his boss appreciates him!

Great paint buying experience. Staff was super helpful and friendly. Will never buy paint anywhere…read moreelse again

Excellent family-run business. They really go out of their way to help you find the right paint,…read moreand their prices are much lower than the big chain home retailers. Ive purchased paint from them for my home and for my business. Since they keep a record of every paint you've purchased with them, it's easy to go back and find the exact one you've used before. Highly recommend.

We contracted their services last year to paint our one story home and they were absolutely…read moreamazing. They did an outstanding job and did refer them to other neighbors that in turn used them as well.

I contacted them, and the responded in a timely manner I was…read morejust painting the Laundry room in my home There price was reasonabl. They let me know that they were 10: minutes away They were neat, professional, and addressed a concern I had

Great service! Will highly recommend! Milton showed up on time, was very professional and worked…read morequickly. Also, he gave me a very fair price. Love how my accent wallpaper wall came out.

From the owner: We specialize in painting(exterior and interior), hanging wallpaper, faux finish. And specially in…read moreVenetian Plaster, and similar Italian products.

I am stunned and very impressed! I live in a homeowners community and tried to get a can of touch…read moreup paint. I was able to get the number from my property manager and called UCI. Would you believe that the $12 pint of paint was delivered to my door in a colorful and beautiful UCI van the next day. The paint is perfect and I'm so impressed with the service. Can I give UCI ten stars?

The customer service I received from UCI took me by surprise. When I called to order some exterior…read morestucco paint, the woman who answered the phone, Gigi, could not have been sweeter or more helpful. I live fairly far away from their location so she offered to have the paint delivered - on a Friday evening! Sam arrived at my door with the paint, as promised, even though their usual delivery person had gone home, Sam had offered to drop it off because my painter was coming on Saturday morning. Like Gigi, he was super sweet. They did even more to impress me but instead of going further, I will simply say, I give this company my highest recommendation.

Excellent service at a great price and quick turnaround!…read more Had a special project- to recreate an aunt for my aunt with cancer. Not only did the accomodate they beyond exceeded expectations!!! Could not be happier.... Thank you soooo much!!!

A dear friend of mine (Kari) told me about Frames USA back in 2020 & we've been using them ever…read moresince. Adam is a sweetheart. He's so patient & helpful. I'm sharing a few pics of our frames!

If I could give them no stars I would…read more Made an appointment for them to come and give us an estimate. At the last minute Thomas called to say they were not coming because his workers did not like the neighborhood. He berated the neighborhood stating that he did not like it We live on the northwest side of Chicago in a very quiet neighborhood, not In a bad area. Terrible, terrible customer service

Nice and professional service. They painted walka of my house and they did a very good job. Color…read morematch was perfect. Very neat

This was my second time visiting the store while on vacation from New York. This year I was greeted…read moreand helped by Ladonna and it was such a pleasant experience to say the least. Her energy was so pure, welcoming and fun. She had such a great love for everything in the store and made shopping there so much fun! I left with some beautiful Frida Kahlo coasters and a huge wood paneled renaissance print, which she lifted right off the wall and helped me set up shipping to my home since I'm on vacation. Needless to say I will be returning and hope she's there to great me!

This boutique store is so girly and has much cute stuff!! From swimsuits to jumpsuits, to cute…read morejewelry, swimwear, and bras! I love this store! My girlfriends and I just happened to walk by and had to walk in. One of my girls got a cute necklace that says 'Blessed' stamped on a golden bar. Hehe.. It was super cute. She also got a business looking pink romper with a lapel. Adorable! Why am I writing this review like I am oh so excited? Not sure because I wasn't looking to shop so didn't find anything for me, but I loved the cute stuff my friends got. My other girlfriend got some cute flip flops with a gemstone on it. They also had some interesting clutch that had an iphone charger in it. Whaat?? Super cool and innovative. Come here on payday but try not to spend your money all in one place because they also have a Home store next door with very cute art for your home or office. They'd make awesome gifts!