Great customer service with a vast knowledge on non other than, you guessed it paints. I've been…read moremissing out on shopping here for all my painting needs. Competitive pricing to big box and you get some one on one service with the ability to pick some brains. I do think next time I go I'll be splashing paint on my clothes to fit in with all the customers in there. And the hours are great. 6 am and I'm grabbing paint.

To whom this concerns,…read more Do "NOT" waste your time here. I have experienced two nasty incidents dealing with two very unprofessional employees working from this Goodyear, AZ. Dunn Edwards paint store. DO NOT, I repeat DO NOT! bother wasting your time or money here. I cannot stress enough how horribly unprofessional the customer service is at this location. On Wed, Nov. 13th 2023 I called to get information from the color advisor but was told she is too busy and can't receive calls. So I explained I was looking to get a color scheme rendering computer generated for our home. This female employee told me we don't do that. I kindly told her yes you do because I've had it done here before. I explained we give the color advisor a picture of our house and they place a color scheme on it so we can see how it looks before we purchase the paint. She told me; No! we don't have a way to do that. I tried to explain to her yes your color advisor has a method for this as I've had it done here before. But all this person wanted to do was repeatedly argue with me over the phone. I did nothing to deserve her rudeness as she continued to want to argue with me. I asked her if she could please leave a message and she acted like it was a big problem. I can't believe she doesn't even understand the basics of her own job & how they operate. She was rude, nasty and unprofessional to say the least. Look, if they hate their job that much why not just find a new one. ‍ Is it that difficult? At first I was willing to blow it off until I encountered another employee with a similar attitude "Aubree Smith, also unprofessional, rude, nasty customer service employee for Dunn Edwards. I set a 30 minute color advisory appointment on Thursday Nov. 14th 2023 but called ahead to see if I could save us both some time by just sending in the house photo which we both agreed was quick & simple. Soon after I received email results and was asked about further assistance for color scheme in case I needed it. I accepted the offer and sent additional color schemes. Short time later another email stated there would be a $25 charge but she could only offer one FREE. "I was like WHAT!!" Why offer customers additional selections if you intend to charge them extra fees at $25 each photo. Keep in mind these are watermarked photos NOT prints. Who would want that? Did she suppose I want to hang them on my wall. How STUPID!! First off, Aubree never stated anything about charges. It wasn't until she realized she would have to work 5 extra minutes to help satisfy a customer's decision that it suddenly became a issue for her. Hey "Dumb Edwards," are you guys purposely trying to chase customers AWAY? It's a big painting job on a two story home why wouldn't I be concerned about making the right choice. I am convinced Aubree either doesn't like her job or she wants extra FREE TIME to avoid working. How hard can it be to add color schemes on a computer. Aubree clearly is NOT about working or helping customers make decisions. She only wants to pretend until she's taken up on the offer to actually do something. I scheduled a 30 minute consultation with her too but told her I could save us time by emailing the house photo. She agreed which obviously, saved her the 30 minute consultation time. However I received a nasty email from her complaining that additional color schemes are $25 each. Aubree Smith, from the looks of it, it's not the first time you were rude & unprofessional to Dunn Edwards customers. It's pathetic and sad this employer even allows you this kind of behavior. Something seriously must be wrong with your attitude. I recommend you find a new job. Also, I strongly advise customers to steer clear from this Dunn Edwards location due to the lack of courtesy & professional help.

i go buy paint and supply many many times. i paint casas with crew. homeowner say paint color no…read moreright so i come back to have them fix. they tell me no fix and color right. i lost lots of money and mad customer. no go here anymore

ADCO PS is FastJet Customs preferred store. The ladies behind the counter are amazing! #Renee…read more FastJet 1970 Cinister Chevelle was painted w/ Omni Plus (3-4 base coat) and Matrix HS clear.

I needed a specialty item- Klean Strip Liquid Sandpaper. I called Ace to see if it was in stock…read more Jennifer answered and said she would check. A minute later she returned, saying they had 2 left. She was saving one for me at the desk. I was there 10 minutes later, saw Jennifer at the front desk, and she handed me my item. This great service is typical of what I have found at this particular Ace the last 4 yrs I have lived here.

everyone here is super helpful when I walk in they automatically asked me what I'm looking for…read moreusually they know what I'm looking for and they help me out very friendly and I feel welcome and very knowledgeable. Great staff.

I called in to get some pricing. Patrick was very helpful. Apparently the item I was looking for…read morehad an additional "cut fee" and he was up front about it. I did tell him this is my first time my boss has me hunting down product, so he also explained that since I am having product cut down to our specs, we'd still have to pay for the entire sheet, but we would be entitled to those scrap pieces if need be. All very useful info and he was thorough. Great customer service. I'm sure I'll be dealing with them again.

Excellent place if your starting a new vinyl decal business. i got 9 colors of 24X 5 Yards each for…read moreless than 100 bucks. Ruth Ann doesn't mess around. She will get you what you need! On line and shipping is so expensive. Im so happy . Thanks guys I'll be back soon!

Overall- it's a nice store that is adequately stocked and staffed. I've never had a problem in the…read morestore and finding an associate is pretty easy.

Home Depot at Cactus 16601 Cactus Rd., Surprise, AZ…read more Tuesday, August 11, approximately 8:40 pm... I had a very disappointing customer service experience at the Home Depot in Surprise this evening. I specifically asked a sales associate whether the store carried any blowers that were cordless/non-electric, because I did not want one that needed to be plugged into an electrical outlet. She told me no, that they only had electric blowers, but said that if they did have what I was looking for, it would be somewhere between aisles 4-8 and that I would need to access that area from the front of the store. While I was looking, I noticed another customer standing in front of a locked display of blowers. An associate came to unlock the rack for that customer, and I asked her whether those blowers were electric. She told me yes. After they walked away, however, I looked more closely and realized the blowers on that rack were actually battery-powered/cordless, which was exactly the type of product I had originally been asking about. I then had to find another associate to unlock the display again so I could look at them. That associate confirmed that they were battery-powered and showed me additional battery-operated models. She also told me that Home Depot carries gas-powered blowers as well. So despite being told that the store only carried electric blowers, I ultimately discovered that this location carried electric, battery-powered, AND gas-powered options. What disappointed me even more was the response when I explained what had happened. Instead of simply acknowledging that I had been given incorrect information, the associate said she didn't blame the first employee because she "probably" considered battery-powered to be electric. That misses the point. I was very clear that I was looking for a blower that did not need to be plugged in. More importantly, if an associate isn't sure what a customer means or doesn't know what products are available, it would be much more helpful to ask a clarifying question or find someone who knows the department rather than confidently giving incorrect information. I'm not writing this to get anyone in trouble. I'm writing it because I hope management at the Surprise location will use experiences like this as an opportunity for additional staff training. Customers rely on associates to help them navigate products they may not be familiar with, and a little more product knowledge, listening, and willingness to ask questions would have made this a completely different experience.

The customer service was excellent. I'm sorry I didn't catch anyone's name but one guy immediately…read morehelped me find what I was looking for and brought it to the front. The cashier was very pleasant and called another guy up to help me load. I was in and out in 5 minutes. Great experience.

Very frustrating experience with this Harbor Freight location. This has happened to me multiple…read moretimes now: I call the store before making the drive specifically to confirm an item is in stock. An employee tells me they have it, but when I arrive, suddenly they can't find it or it isn't actually available. I understand inventory systems aren't always perfect, but when a customer calls the store and an employee confirms the item is physically in stock, I expect that information to be accurate. The whole reason I call ahead is to avoid wasting a trip.

This True Value store is so like the hardware stores I grew up with, with seemingly anything you…read moreneed without having to wander through acres of aisles like in the Big Box stores. The prices are fair, they give discounts to veterans, have helpful staff, and they run regular sales that are worth keeping track of. Make sure you sign up for their app and get your phone into their system so you can get good deals. Often there are plants outside that are well suited to our area and although they may cost a little more, they will probably be successful for you as they have for me. Drop by regularly since they have lots of seasonal items. Some years back they used to have a popcorn machine and it was such fun to browse around while munching some free popcorn. I wish they'd bring it back as it added a special festival atmosphere, even if they have to put a little coin box for people to kick in some quarters...Keep your money local and shop here when you can. It's in a pleasant little strip mall, Greenway Terrace, that has plenty of shops to help with your other errands too: with three restaurants, a day spa, cookie shop, barber shop, hair salon, dollar store, gift shop with a P.O. contract store, clothing store, dentist, flooring shop, insurance office, and hearing aid store.

This store is the very best! Staff member, Bob knows everything about their inventory. All the…read morestaff members are helpful. This location always has what I'm looking for.

Don't come in here unless you wanna spend a ton of money! They have the cutest stuff, and I always…read morewalk in and out with more than I wanted. I came in today to use my birthday coupon, which is 20% off your whole purchase. I was very confused because when we walked in, we got a 20% off coupon for one fall or Halloween item. A lot of items in the store were also on clearance are heavily discounted. My receipt did not make sense from what my sister and I read, what the associate told us, and what I actually spent. Very confusing, but cute stuff as always.

Lots of great home decor items, somewhat pricey, but couldn't stay long due to the heavily scented…read moreenvironment. Was welcomed in, noted it was my first time, and the gal kindly explained special sales, customer reward plan, and location of items in the store. She also offered her assistance, when I explained why I couldn't stay long. Very sweet. 3 stars only because I couldn't stay long and look at items...too perfumey. Sorry, Kirklands!