Always well stocked and friendly. Hope they stay in business for a very long time. Look forward to…read morereturning soon.

OMG!! What a great hardware store!! It reminds me of the former Ludewig's in Teaneck or one of…read morethose wonderful neighborhood hardware stores that you just read about or see in the movies. The salesperson at G&S Hardware knew EXACTLY what I needed and was so professional and knowledgeable. Now, I don't know the difference between a screw, nut or bolt. So, I was at the mercy of anyone who did. But, I took the remaining "sister" of whatever (nut, bolt, screw) with me to show the person at the hardware store what I needed. I had gone to Home Depot in Hackensack (because I "thought" it would have this missing unique screw, bolt or whatever (from a pair) for some equipment. When I was directed to the "Hardware" aisle, the salesperson didn't know what the heck I was talking about. I showed him the other piece and he galumped to some generic machine screws and handed them to me. I paid for them but I wanted the exact mate of the hardware that was missing. It didn't match the remaining hardware and I was not satisfied (even for this seemingly small item) So, I drove to G&S Hardware on Hudson Street in Hackensack. Rich was the salesperson (more like a connoisseur) and immediately knew what the missing hardware was and went to a small bin to get one for me. It cost me three times less than what I paid for at Home Depot. He told me it was a "T-nut". Now, I have two identical T-nuts for the equipment. Home Depot could not have cared less and didn't know what I wanted. G&S (Rich) did. In this case, it wasn't about the cheap prices at Home Depot, it was the lack of knowledge (and caring) in the Home Depot staff. If you want a knowledgeable and personal experience at a GREAT hardware store, go to G&S Hardware, PERIOD!!

I totally forgot Boulevard Hardware was still around. I had to get keys made and pick up a few…read moreitems, I left the key with the sales associate up front, went picked up my items and returned to find the keys done. Total time was approximately 4 minutes in/out. Knowledgeable staff. Personable. Will definitely return. Pricing, amazing. Thanks guys.

Needed a few small things to pick up. This place was super helpful in guiding me where my items…read morewere located. Store was clean and very well organized. Will definitely be back in the future when needed!

This was such a pleasant experience! The sales associate, James, greeted us when we got in. He was…read moreeager to help us and was knowledgeable about all products and paint types. Will definitely be coming back for all our painting needs.

So many different colors! Came here looking for a light and dark grey for my room and Jim was super…read morehelpful! He helped find the perfect color combo and showed us which paints were best for the environment. I'll definitely be back here when I need more paint.

I brought in my original paint can so the store could match the exact color I used on my wall. They…read moremade me a new can and kept the old one to discard. When I got home, I realized they had given me a completely different color. Mistakes happen -- that part wasn't the issue. I went back and asked if they could retrieve my original can from the trash so they could properly match the color. It had already been thrown out, so I took time to find the closest match from their color samples. They remade the paint... and then tried to charge me again for correcting their mistake. I was shocked. The incorrect color was not my error -- it was theirs. Yet they refused to take responsibility and attempted to make me pay for it. That is unacceptable customer service. When a business makes a mistake, it should own it and fix it without putting the burden on the customer. Instead, I was treated with complete disregard and disrespect. I will not be returning, and I don't recommend this store to anyone who values fairness, accountability, or basic customer service.

This place is cool. It's much better than Home Depot or Lowes because of the knowledgeable staff…read more Yes, Home depot and Lowes have cheaper prices, but you can't expect the same customer service. Those big box stores don't employ people who can help you with specific problems; they're not qualified. I hope this place sticks around for a while.

They only carry top quality equipment. Great place to find Professional Grade stuff. Not Harbor…read moreFreight level tools that would need replacing after one or two uses!

Biggest and best tool and supply store around. They are called Colony now. Reasonable prices and…read moregood service. Y

I am SO grateful for Kevin G's help at the UWS store. He is skilled, warm and patient. I was trying…read moreto match a pine bookshelf I'm painting to a cherry-colored bookcase and I only had pics of the latter-- he made a bunch of suggestions and gave me samples. I came back with a shelf from the cherry piece to get a better match and again, took his time offering suggestions and answering my questions. Highly recommend this store and Kevin G!

Phillip-John Puzzo, Shop At Home Design Lead for Janovic Paint & Decorating Center Uptown at 72nd…read moreStreet, was the most amazingly patient and creative surprise one could encounter at Janovic Plaza. A treasure standing at close proximity to a plethora of fabrics, window shades and shutters and book after book of wallpaper patterns. I am so glad to have had him assess my window needs and to have had his fabulous suggestions and efforts. Yes! THIS is a five-start review!! Nothing less than great! Dianne R. Carr UWS New York, NY

A big Home Depot off the northbound side of 17. Reasonably well stocked with everything I needed,…read morealthough some of the shelves were quite messy and it took a little digging around to get through the brackets that I needed. Staff was busy up front but didn't really find anybody to help in between the aisles. Watch out in the parking lot, fair number people drop glass and nails out there along with other debris. They need some folks out there just cleaning that up.

It is easy to see why this store gets such poor ratings. There is no way when you have three weeks…read morelead time on a major storm that you run out of ice melt products or snow shovels. That is a managerial failure and that manager should be on the unemployment line because that happens every single snowstorm and if you're in the middle of the season like we are now and you don't have ice melt products or at the least shovels. You have no idea what you're doing you're not stocking properly. After being contacted by one of their representatives, he told me to fill out a form at a site that does not open up and then I went on this a site of Home Depot and went to a tax section and it doesn't allow you to text and send a text

Truly a one stop shop for just about everything you would need. They are not just a locksmith! Need…read moretools for simple at home projects, they got it. Blender for your smoothies, they got it. New to the city and need a plethora of cleaning products, they got em. Handyman or building supers can find just about everything you can need for your projects downstairs. A mini home depot type of stop. Of course you're paying a premium on price, keep that in mind. Staff upfront seem a little checked out on the customer service side but aye they were cool.

I had them make several different keys for me. None of them worked. I brought them back and got a…read morebunch of attitude ("This guy CLAIMS these aren't working" - yeah, I like to spend my time walking back and forth getting keys cut. You found me out.) So a different guy made new keys. Took them home. They don't work either. That was a couple months ago (I've been away). Today I brought them back, along with two different keys for the same lock, and asked if they could just check them against them in the machine, try cleaning them up. Not new keys, just try cleaning up the ones they already made. Lots more attitude, not to mention misinformation. I walked a few blocks up to Mega, got keys cut that work with no attitude (well, a friendly one.) Good thing I spent the $90 for other stuff I needed there. Screw Basics Plus. If you're going to be the local hardware store don't act like jerks.

I have worked in the customer service industry for over twenty years. When I encounter…read moresomeone who is outstanding I believe in giving them the recognition they deserve. Jill Jurgensen a Color Consultant at Janovic on the Upper East side was exceptional. I am moving into a new apartment and had a color palette in mind but was not certain. After spending endless hours on pinterest and looking through design magazines I walked into the Janovic store without a decision. After a warm greeting Jill asked me some questions and looked at photo's of my new space and of the tear sheets I had. I showed her the colors I originally thought I wanted and within minutes she gave me other options explaining why and how the colors look saturated on an entire wall vs a small sample card. She gave me the new swatches, marked which room each was for, her card and offered additional assistance if I needed more information. I returned a few weeks later to re-assess and Jill was on her break. Although the other consultants offered to assist me I decided to wait for Jill. We reviewed the previous color options and again after some questions she was able to narrow the option to the colors that are now on my wall and I absolutely love. Jill turned an overwhelming decision into a pleasant interaction. I recommend anyone seeking color advice to visit her at the Upper East side Janovic location.

Ordered two quarts in flat. Received in matte. Denied me saying flat and ended up having to buy new…read moreones in flat. Ridiculous

You don't go here for large scale lumber or other major amounts of construction supplies - you go…read morehere for decent prices on pretty much anything you'd need for your home in terms of hardware / plumbing. More importantly, you go here for honest, expert advice. Friendly, knowledgeable staff won't try to upsell you, but will do their best to find exactly what you need. Also have a great selection of flowers and shrubs for sale outside during the warmer months. Highly recommended, honest, neighborhood shop - what you don't get at a big box store.

The most amazing hardware store in the entire area, awesome prices! customer service is the main…read morereason I always comeback.....surprisingly they have "everything​" you need. Opens every day of the week.