Needed to purchase high quality paint for my place. Never imagined having the most amazing shopping experience at Sherwin Williams Paint store in Hackensack (next door to Shoprite).
Prior to visiting the store, I called, and a very warm, personable, upbeat store personnel named Royamassa answered the phone. The exchange was very warm, inviting, friendly, and super helpful.
The beyond, and above phone exchange got me excited to get dressed, and drive over to the store. Customer service is everything when I am shopping. And unbeknownst to me, I was speaking to an amazing store Manager, already she exceeded my expectations over the phone.
When I arrived at the store, I ended making a much larger purchase than originally anticipated because the service Royamassa provided was spectacular.
Originally was planning to get 2 gallons of paint, but I was so pleased with the hospitality, I bought four gallons of paint, brushes, and more.
So that I did not have to wait for the order to get prepared. I was advised that I could go pick up some items at the grocery store, and when I was done, my order would be ready.
Arrived back to the store 15 minutes or so later, my order was boxed, packed, and ready to go. Had some questions about brushes, and rollers.
The amazing young lady Royamassa, helped me pick out the correct items I needed to paint, for the look, I was seeking.
Paid for my items, and one of the guys was kind enough to help me get all of the stuff loaded into my car.
If you want expert assistance with your next paint job, and a friendly shopping experience, I highly recommend Sherwin William Paint store in Hackensack (next to Shoprite) you will be very happy with your purchase, and the phenomenal service. read more