I brought in my original paint can so the store could match the exact color I used on my wall. They…read moremade me a new can and kept the old one to discard. When I got home, I realized they had given me a completely different color. Mistakes happen -- that part wasn't the issue. I went back and asked if they could retrieve my original can from the trash so they could properly match the color. It had already been thrown out, so I took time to find the closest match from their color samples. They remade the paint... and then tried to charge me again for correcting their mistake. I was shocked. The incorrect color was not my error -- it was theirs. Yet they refused to take responsibility and attempted to make me pay for it. That is unacceptable customer service. When a business makes a mistake, it should own it and fix it without putting the burden on the customer. Instead, I was treated with complete disregard and disrespect. I will not be returning, and I don't recommend this store to anyone who values fairness, accountability, or basic customer service.

This is a great neighborhood hardware store. It is truly amazing how much "stuff" they were able to…read morepack into it. In all the years that I have been their customer, I can count on one hand the number of times that they did not have what I was looking for. And their prices are surprisingly reasonable. Who needs Home Depot when you have a store like this right in town? Support your local business!!

I really appreciate all the workers in this store! Whatever I need, they give me. Whether you…read moreneed a drill bit, wall anchors, a combination lock for the local pool, they have it! I recently wanted to do a little home improvement of my own and went in with measurements for custom closet shelves. Marvin was so helpful and guided me on the most efficient way to order the lumber for my project. He even cut the wood and had it delivered! The best!! A real neighborhood gem, in a big city!

Love Sugar Hill Hardware- they always have what I need and everyone who works there is friendly and…read moreknowledgeable. Always my first stop over a big box store!

They only carry top quality equipment. Great place to find Professional Grade stuff. Not Harbor…read moreFreight level tools that would need replacing after one or two uses!

Biggest and best tool and supply store around. They are called Colony now. Reasonable prices and…read moregood service. Y

You don't go here for large scale lumber or other major amounts of construction supplies - you go…read morehere for decent prices on pretty much anything you'd need for your home in terms of hardware / plumbing. More importantly, you go here for honest, expert advice. Friendly, knowledgeable staff won't try to upsell you, but will do their best to find exactly what you need. Also have a great selection of flowers and shrubs for sale outside during the warmer months. Highly recommended, honest, neighborhood shop - what you don't get at a big box store.

The most amazing hardware store in the entire area, awesome prices! customer service is the main…read morereason I always comeback.....surprisingly they have "everything​" you need. Opens every day of the week.

I'm mixed about this place because I think the two gentleman really wanted to help me. But they…read morealso didn't consider my budget. I felt like I got talked into buying much more than what I said I needed, including a whole gallon on ceiling paint which was really not what I asked for. It cost me nearly $200 there for not that much. Anyway. I probably have to be a stronger independent female next time and not get mainsplained. They also referred me to a painter who wanted to charge 5 times what my original quote was. I don't live in a palace. It's queens.

Great experience at Loconsolo. Kostas, Gerald, Ann Laurie, and Jose were all a big help with my…read moreproject; going over color choices and helping me understand how things might look in the space. Went above and beyond

Always well stocked and friendly. Hope they stay in business for a very long time. Look forward to…read morereturning soon.

OMG!! What a great hardware store!! It reminds me of the former Ludewig's in Teaneck or one of…read morethose wonderful neighborhood hardware stores that you just read about or see in the movies. The salesperson at G&S Hardware knew EXACTLY what I needed and was so professional and knowledgeable. Now, I don't know the difference between a screw, nut or bolt. So, I was at the mercy of anyone who did. But, I took the remaining "sister" of whatever (nut, bolt, screw) with me to show the person at the hardware store what I needed. I had gone to Home Depot in Hackensack (because I "thought" it would have this missing unique screw, bolt or whatever (from a pair) for some equipment. When I was directed to the "Hardware" aisle, the salesperson didn't know what the heck I was talking about. I showed him the other piece and he galumped to some generic machine screws and handed them to me. I paid for them but I wanted the exact mate of the hardware that was missing. It didn't match the remaining hardware and I was not satisfied (even for this seemingly small item) So, I drove to G&S Hardware on Hudson Street in Hackensack. Rich was the salesperson (more like a connoisseur) and immediately knew what the missing hardware was and went to a small bin to get one for me. It cost me three times less than what I paid for at Home Depot. He told me it was a "T-nut". Now, I have two identical T-nuts for the equipment. Home Depot could not have cared less and didn't know what I wanted. G&S (Rich) did. In this case, it wasn't about the cheap prices at Home Depot, it was the lack of knowledge (and caring) in the Home Depot staff. If you want a knowledgeable and personal experience at a GREAT hardware store, go to G&S Hardware, PERIOD!!

I needed a box cutter. Moving my daughter to Columbia. Stopped in and asked for a cheap one. We…read morehad a lot of boxes to unpack and and breakdown. I didn't have my wallet and wanted to use Apple Pay. They guy said $10 minimum to buy. He then said, take it, pay me back $2 when you stop by again. I was floored by this. I wanted to post and let folks know how amazing this little kindness he showed to me. Stop in an buy something. They have a lot packed in this place. Posting to see if I can steer more business this way.

Very expensive along with very rude staff and owner was my experience. If you don't mind walking a…read morelittle further to University hardware on Broadway you'll find an owner and staff that are very knowledgeable and very helpful without any of the bad attitude of Clinton hardware.Thats my experience,stay away from Clinton hardware.