I brought in my original paint can so the store could match the exact color I used on my wall. They…read moremade me a new can and kept the old one to discard. When I got home, I realized they had given me a completely different color. Mistakes happen -- that part wasn't the issue. I went back and asked if they could retrieve my original can from the trash so they could properly match the color. It had already been thrown out, so I took time to find the closest match from their color samples. They remade the paint... and then tried to charge me again for correcting their mistake. I was shocked. The incorrect color was not my error -- it was theirs. Yet they refused to take responsibility and attempted to make me pay for it. That is unacceptable customer service. When a business makes a mistake, it should own it and fix it without putting the burden on the customer. Instead, I was treated with complete disregard and disrespect. I will not be returning, and I don't recommend this store to anyone who values fairness, accountability, or basic customer service.

This place is cool. It's much better than Home Depot or Lowes because of the knowledgeable staff…read more Yes, Home depot and Lowes have cheaper prices, but you can't expect the same customer service. Those big box stores don't employ people who can help you with specific problems; they're not qualified. I hope this place sticks around for a while.

Amazing service! All the employees were very helpful and friendly, I'm happy with my experience and…read morewill definitely come back.

Horrible customer service. Peopele at the register is very Unprofessional, very rude…read moreI do not recommend this place

I wanted a built-in in my bedroom to be color matched to Green Smoke by Farrow & Ball, and Rob did…read morean incredible job matching it exactly. Their colors are notoriously difficult to match, but when he painted the color he created over the Green Smoke swatch I gave him, we could not tell the difference! Steve from S&S Painting and his team did an amazing job spraying the piece, which was custom built by Eric at Lasting Image Construction.

Hi Rob! Just want to thank you for working with us! The colors are beautiful and your…read moreprofessionalism was much appreciated! You were easy to work with and most accommodating! We have received several compliments! Working with you was was seamless! Thank you for your expertise and service!! We would highly recommend you and Eagle Paint and will be using your services in the future!

Needed to purchase high quality paint for my place. Never imagined having the most amazing shopping…read moreexperience at Sherwin Williams Paint store in Hackensack (next door to Shoprite). Prior to visiting the store, I called, and a very warm, personable, upbeat store personnel named Royamassa answered the phone. The exchange was very warm, inviting, friendly, and super helpful. The beyond, and above phone exchange got me excited to get dressed, and drive over to the store. Customer service is everything when I am shopping. And unbeknownst to me, I was speaking to an amazing store Manager, already she exceeded my expectations over the phone. When I arrived at the store, I ended making a much larger purchase than originally anticipated because the service Royamassa provided was spectacular. Originally was planning to get 2 gallons of paint, but I was so pleased with the hospitality, I bought four gallons of paint, brushes, and more. So that I did not have to wait for the order to get prepared. I was advised that I could go pick up some items at the grocery store, and when I was done, my order would be ready. Arrived back to the store 15 minutes or so later, my order was boxed, packed, and ready to go. Had some questions about brushes, and rollers. The amazing young lady Royamassa, helped me pick out the correct items I needed to paint, for the look, I was seeking. Paid for my items, and one of the guys was kind enough to help me get all of the stuff loaded into my car. If you want expert assistance with your next paint job, and a friendly shopping experience, I highly recommend Sherwin William Paint store in Hackensack (next to Shoprite) you will be very happy with your purchase, and the phenomenal service.

If you are looking for paint, skip the Lowe's/Home Depots and just go to Sherwin Williams. This…read moreHackensack location specifically had great service - we actually came here twice. The first time, it was to get a paint sample. They're $8 for a quart, and the employee gave us a discount when we didn't even ask for one. The next time, we were ready to actually buy the paint. Again, they gave us a discount and tips for painting. They told us we would need two but we decided to just get one can first, and it was reallyyyy cutting it close. So just know - if they tell you to get two, they're not just trying to get you to spend extra money. The paint is around the same price as the home improvement stores but the tools (i.e rollers, brushes, etc.) are a bit more expensive. We had already gotten the supplies beforehand, so we didn't need any - but just something to keep in mind. Will definitely come back to this location for our next paint project.

I really appreciate all the workers in this store! Whatever I need, they give me. Whether you…read moreneed a drill bit, wall anchors, a combination lock for the local pool, they have it! I recently wanted to do a little home improvement of my own and went in with measurements for custom closet shelves. Marvin was so helpful and guided me on the most efficient way to order the lumber for my project. He even cut the wood and had it delivered! The best!! A real neighborhood gem, in a big city!

Love Sugar Hill Hardware- they always have what I need and everyone who works there is friendly and…read moreknowledgeable. Always my first stop over a big box store!

I Don't Trust This Store... Steering Clear Of…read more Yesterday purchased 1 quart Benjamin Moore Advance Satin: Ricciardi invoice said retail is $49.99 and Ricciardi sold it to me for the "discounted" price of $35.99. Only problem is, 20 days earlier I had purchased 1 quart of the same exact paint in the same exact color from Eagle Paint in Englewood: Eagle invoice said retail is $34.45 and Eagle sold it to me for discounted price of $30.79. So Ricciardi's "discounted" price more than full retail at Eagle?!? A quick online search of other retailers shows that Ricciardi's bogus retail price is WAY MORE than anywhere else. Absolutely untrustworthy business practice. Whether this dishonesty is accidental or intentional I do not care: I will never set foot in this store again

Great place to buy Benjamin Moore paint. Helpful staff and very knowledgeable! Ben Moore paint is…read moredef THE paint to buy for your home.

One of the benefits of being a Property Manager of 50+ units is in being able to recognize a vendor…read morethat is efficient and professional and that is what we discovered in this company when we recently updated a condo in Englewood, NJ. From the first contact via Yelp, Jorge Ontiveros, owner of Century Painting LLC, provided exceptional customer service, especially in his communication with his client with regards to the project. He promptly responded to all inquiries before, during and even after the work was completed. What was impressive was he seem to intuitively understand our needs as his client and was quick to resolve any concerns we may have had. We had contacted over seven companies for the project before entrusting our condo project with Jorge and the results were fantastic! During the project, Jorge would sent updates with photos and description of what had transpired during the work, without being asked. If you appreciate such attention to detail in communication, you would absolutely appreciate this as much as we did. Jorge and his team members each seem to have their area of expertise in getting the paint work completed. Initially the project was slated to be completed in 3-4 days; however, with his team of Carlos, Mario, Sebastian and Hugo, they were able to complete the work beautifully in 2.5 days. We also appreciate their conscientious safeguarding efforts during COVID-19. Thank you for your fantastic work, Jorge! We are glad to be your first review but we are certain you will have many more to come! :) -----------------------------­--------------------­­­­-------- LOCATION: The company services Teaneck, NJ to within 25 miles of the vicinity, including New York City region. SERVICE: Exceptional communication (phone/text/photos), willing to spend time to answer questions and to requests. Pre-prep work was done well, they covered the floors and lighting well, removed all the plug plates and appliances to full painting coverage. The painters are very skilled and thorough, covered every visible (and even hard-to-see) cracks, bumps and holes for a smooth finish. Very organized and clean-up was very well done, PROS: Jorge and his team seem to take great pride in their work, and the results reflect in the remarkable results. They are legitimately registered with State of New Jersey and fully insured. Jorge will even provide you their full insurance information when you request it. CONS: They may need to use your fridge to store their lunch. :D PRICE: Price is competitive and on-par with other rates. However, their service outshines others by far, as they were chosen after couple of other vendors showed poor or questionable communication and/or paperwork. -----------------------------­--------------------­­­­---------

I was on the market for painters to help paint my entire apartment (2br 2ba including doors, trim…read moreand baseboards). After doing some research, I knew I wanted to use BJ Moore Regal Select paint which was consistently ranked as the best quality interior paint and we had our colors & finishes already selected. I reached out to 5 different painters to learn about their services, get estimates and I scheduled in-person walkthroughs for my top 2 choices. The walkthrough meeting and followup Q&A really sold me on Century Painting, we hired them and were not disappointed. Jorge (the owner) was responsive, very professional, timely and offered helpful advice about care / maintenance. I requested an initial estimate and covered the majority of questions thru Yelp, shared photos and a floor plan over text, and covered followup questions with Jorge over text and a brief walkthrough meeting I requested so I could get better acquainted with them and be completely transparent about the project scope for our specific space so there wouldn't be any surprises down the road (we have high ceilings and structural beams that might be tricky). Jorge was quick to meet and he provided a firm estimate in writing to me over email. Jorge provided a very competitive quote for the job and he required no advance deposit (most required 10-50% down). He also accepted credit card payment as an option, with full payment expected only when they completed the project (note: they were the only painter of the 5 that accepted credit cards). Jorge and Carlos showed up on time every morning, was able to provide a COI to meet my bldg's requirements, and they came ready to work with all the necessary paint and supplies. They took good care to move / cover our furniture and hardwood floors so they were protected and made sure to return everything clean and put back in place. Jorge encouraged us to identify any holes we may need patched or painting misses that needed correction - tbh, most of these things were proactively detected by them first. They really paid meticulous attention to ensure the quality of their work - and invited us to call them if we had any issues after the project (since we have furniture being delivered following the project). We fortunately had a little paint leftover so we're keeping it just in case we scuff any of the new paint in the process. They were done with the project in 2 days (others quoted me for 3-5 days with 2-4 painters). They were truly a pleasure to work with. We chose 2 dark colors and 1 light color - everything got at least 2 coats of paint but the dark colors required at least 4 coats. It came out beautifully (see pictures). I can't thank Jorge and Carlos enough. Highly recommend you check them out for yourself - I doubt you'll be disappointed.

They only carry top quality equipment. Great place to find Professional Grade stuff. Not Harbor…read moreFreight level tools that would need replacing after one or two uses!

Biggest and best tool and supply store around. They are called Colony now. Reasonable prices and…read moregood service. Y

I am SO grateful for Kevin G's help at the UWS store. He is skilled, warm and patient. I was trying…read moreto match a pine bookshelf I'm painting to a cherry-colored bookcase and I only had pics of the latter-- he made a bunch of suggestions and gave me samples. I came back with a shelf from the cherry piece to get a better match and again, took his time offering suggestions and answering my questions. Highly recommend this store and Kevin G!

Phillip-John Puzzo, Shop At Home Design Lead for Janovic Paint & Decorating Center Uptown at 72nd…read moreStreet, was the most amazingly patient and creative surprise one could encounter at Janovic Plaza. A treasure standing at close proximity to a plethora of fabrics, window shades and shutters and book after book of wallpaper patterns. I am so glad to have had him assess my window needs and to have had his fabulous suggestions and efforts. Yes! THIS is a five-start review!! Nothing less than great! Dianne R. Carr UWS New York, NY

I needed to make up copies of some keys. I stumbled into this hardware store since it was right in…read moremy town. It is not a huge store, but I must say it has a lot of stuff (toys/tools/gadgets, etc). Any guy would spend a good amount of time getting lost looking around at all the "stuff" here as I did. I thankfully behaved myself, and did not go on a wild shopping spree. When I finally made it to the counter, the person who helped me was very knowledgeable, and handy. He duplicated a couple sets of keys perfectly. He did not even need to take them out of my car key ring. The sets he made up he had placed in its own key ring rather than just throw them all at me, and mix the keys up. He was also honest, and saved me some money with another request of mine that I did not need to get done. I like honesty, it's a great virtue. FYI: Parking in this area is metered with high tech sensors, and camera. Pay the meter, or pay the ticket.

Best customer service and the very best place to get your keys copied…read more Very knowledgeable and get the best answers to any DIY questions you may have.