I came here looking for rooting hormone for some cuttings. Was greeted as I walked into the garden…read morecenter and shown where it was. Great customer service.

Some Jewish men stereotypes are that we are good providers but not good athletes. We are clever but…read morenot handy. I have to laugh at all of that because in my case it's true! What's even more scary is that I was considered the handy one in my family. I knew how to change a light bulb and water a plant and put together a model with glue and paint. That's how low the bar was set in my family! My grandfather on the other hand contradicted the stereotype. He was an incredibly successful plumber and incredibly handy. I even remember when I was a young starving actor in New York living on the Upper East side, he installed a shower in my bathtub which sat in the middle of my kitchen! He then installed a shower curtain holder so I could have privacy showering while my roommate was sitting right there having coffee with his girlfriend. You cannot make this stuff up! Which brings me to Lowe's. I like Lowe's. Anything I can possibly want for my home is there. I also appreciate that there are many locations in that there have been times when I wanted something and it was not in that store and they were very accommodating to send me to another store and put it on hold or get it sent to their store for me. Plenty of variety, plenty to choose from and thank God for the people that work there because I have absolutely no clue! When I walk into Lowe's I feel like I am a bull in a China shop. I wish I had the talent to build a table or retile my floor or paint my kitchen a new color or replace the ceiling fan or build a rose garden. Reality is, I'm better off working hard and earning a little extra money and paying some talented person to do that for me. I take my hat off to the men and women that file into Lowe's and leave with all these raw materials to build something beautiful with their own hands. That amazes me! I may not be the handiest guy in the world, but I appreciate a store well stocked with good staff and is understanding of someone like me with little knowledge and little ability! I thrive in the garden department and panic at the sight of a pipe or a piece of lumber. But, when all is said and done.... I really like like Lowe's!

We are doing a full-blown remodel of our kitchen with Marsh Cabinets. Our design consultant from…read moreMarsh (Joel) recommended Hart Appliance. We met with DJ and quickly found a good connection with our needs and mission statement. During our appliance process, DJ did not try to upsell us. The selections were awesome. We were delighted that Hart sends the product selections to the Marsh team where they integrate the selections into the plan. Seamless and stress-free. For those considering appliances: We ordered in late December and expect delivery in April. This requires planning and understanding.

Queen City in Greensboro used to be Hart Appliance, a locally owned appliance store for many years…read more Hart was always dependable, and their customer service was excellent. Not so with Queen City. They delivered a Whirlpool fridge to me that didn't cool. They kept saying to wait 24 hours--nothing. I kept getting tossed around from the Charlotte store, where Queen City is based to the Greensboro store, trying to resolve the issue, but it took six days to "resolve"--and by that I mean I cancelled the order altogether. Customer service would say they'd call me back but never did. Not one person apologized for the inconvenience to me or for their shoddy response to their defective product. I bought the same fridge at Lowe's and it hasn't given me a problem. Their customer service was top notch, too. DO NOT PURCHASE ANYTHING FROM QUEEN CITY.

I have only been at this location one other time before and my experience was not bad, but this one…read morewas so ridiculous it altered my perception of the store permanently. It is the day before Thanksgiving and as a last minute idea I decided to smoke my turkey using the Traeger turkey and brine pellet combo. I looked online and saw Ace carried the product and had it in stock so I placed the order online. After an hour or so I had not heard anything about being able to pick it up so I tried to call the store 19 times! I wish I was being sarcastic, but I am being literal. I got no answer any of the 19 calls, I called the corporate number to check on my order. They confirmed that the store was in fact OPEN, so there was no reason for them not to be answering. I was also ensured that my order was ready for pick up. I drove one hour to the location only to find out that the store closed at 1pm. Before I placed the order I checking google and their Facebook page to make sure they were open, which they were supposed to be. Apparently I was not the only one surprised by this because there were six other people that were attempting to enter the store while I was trying to understand this stupidity of this circumstance. I decided to call the corporate number to cancel my order and they were just as confused as be about them being closed. Apparently they also had no knowledge that one of their stores was closing early. They told me I should file a complaint. I typically would not complain about something like this because I understand that employees need time with their families for holidays, but to not make any update of this information in a location that a customer would look is completely ridiculous from a business point of view. If you are looking for any products they carry I can assure you there are more dependable and reliable places not too far from here. Do yourself a favor and just go somewhere else.

First visit. Could not find products on floor that were in the ad and had grill questions. Went…read moreto the "Help Desk" and lady said it wasn't her department. ??? Then needed to check on a sale item that was not show on sale on shelf nor in stock. She again told us it was not her area, that she doesn't put out pricing and told us we had to bring her the flyer to prove the item. Really?? We left after 5 minutes. This Ace is NOT the place.

Being a kid from the 50s and '60s, all I knew were Mom and Pop stores. The candy store was owned by…read morethe Zimmermans, the bakery was owned by Sal and Dom, and the grocery store was owned by the D'Alessio family. Hard to find those anymore unless you head down Bessemer Avenue to McKnight Hardware. That place is Mom and Pop through and through. I have been going to McKnight Hardware since I moved to this neighborhood over 20 years ago and the staff rarely changes. The store is incredibly convenient and although I've never priced compared them with a Walmart or Home Depot, I'm happy to pay the price and support the OG hardware store in the area. Over the years I have seen many young men and women who started as teen helpers become cashiers and managers. The place has a family feel and the staff always knows exactly what they are talking about! It's also my go-to when I need to make some keys! I can always count on McKnight for whatever my needs are. Whether I'm looking for bird seed or glue or paint or a nail, they have it! I recently bought my weed whacker from them and I love how they are right down the street from me if I need it to be serviced, which I recently did. They used to have a pretty extensive garden nursery but it has slowed down over the years. In the early years I was even able to buy some lily pads! Lol But all of your other departments are well stocked and well priced and it's so nice to have a staff person that knows what they are talking about! There is plenty of parking right up front and it's conveniently located on Bessemer Avenue. I encourage you to patronize this place. It breaks my heart to see so many wonderful stores like McKnight Hardware shut down and give way to the big chains. We want to keep places with that Mom and Pop feel and this place deserves to continue to serve this neighborhood for years to come!

McKnight Hardware is a one stop shop if you're looking for unique screws and bolts that you can't…read morefind at the big box stores. The main thing I shop there for are the keys! You can get different colors and even your favorite team. The prices are a great and the items are a good value compared to other places. Check them out!

Great local farm supply. Better variety than many farm supply including Southern States in Mebane…read more Friendly knowledgeable team, and they load for you! They've helped with special orders, and I can get receipts emailed for bookkeeping.

We drove out for some specific items that other locations were OOS. They were friendly, helpful,…read morestore was organized, had plenty of what we needed. Even bought a t-shirt to remember our first visit.

2021 Nov 17, 08:30; this is not a location i would ever normally visit since i never come to…read moreGreensboro. However, it was close to the dentist office where my daughter is getting some work done. As a former employee of Office Depot in Des moines Iowa, i know a great deal about the retail stores. Like how you have to memorize all the products you carry and their location s in the store. And the extreme training they put you through to make sure you give a customer a great experience experience. Knowing the product lines and being able to suggest various products bass on the customer needs as well as any connected products which the customer will need. Example.. buying a printer? Need ink, paper or toner. In visiting this location i see all the same qualities the company pushes. Clean and well organized store, products properly stocked and although a little understaffed, they have "roamers" looking to aid any customer with their needs. I found what i needed quickly and easily with a good price point. I would recommend this location.

Excellent service. We had a large emergency order placed and needed it quite quickly. The people…read moreworking used all their resources to get the job done in a short amount of time. They were friendly and efficient. Would definitely recommend.

I would like to express my sincere gratitude to Ricky at the Westlake Hardware Store in High Point…read more Today, on Labor Day weekend, Ricky provided exceptional service and an outstanding customer experience. Thank you, Ricky!

Shout out to Lisa, who was a big help today, even though they did not have what I needed. She…read morelooked extensively and made great recommendations. I appreciate her going above and beyond to help me, especially with this upcoming inclement weather. Seemed odd at first walking in, since this used to be Stein Mart, but she pleasantly made me feel welcome as an Ace customer.

Absolute Best Customer Service. Best Area Product…read moreAvailability. When I call & ask to speak to Bobby, the Assistant Manager, she's always friendly & ready to help. Lots to appreciate here. Thank You Mustang USMC Retired

Incredibly overpriced everything. Dog food, cat food, tools, and bird seed are way more expensive…read morecompared to Lowe's/Walmart/Pet Stores. Store layout is confusing and the store is weirdly fake. Staff is nice but not nice enough to justify $60 bags of bird seed.