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Everything Billiards & Spas

4.8 (30 reviews)
Closed 10:00 am - 6:00 pm

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Bob S.

We had our pool table and arcade gaming system delivered and installed on December 8, 2023. The install team did a fantastic job of putting the pool table together from scratch. My wife watched them during this tedious process until our table was completed. The end product was everything we desired and we are enjoying it every day. The team was professional and knowledgeable and answered her numerous questions . The arcade game brought us back to our early video gaming day. Thanks to everyone for making my wife's dreams come true.

Backyard hot tub

The staff here is very informative and accommodating! We did our research and decided on purchasing a hot tub. A few weeks later we returned and bought both a dart board and a air hockey table. We highly recommend Everything Billiards.

Rick B.

The entire experience buying a hot tub was great-- from seeing the samples in the showroom to delivery and setup! The entire team was very professional, helpful, and courteous. It was so nice to have a crew remove the old tub and install the new one with white glove service. Thank you!

HotSpring

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5 months ago

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1 year ago

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2 years ago

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2 years ago

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Rob H.

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3 years ago

Jason repaired my spa and took great care of it. I've used Everything Billiards for years and am always happy with the quality of work

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2 years ago

My Sundance hot tube stop heating and they repaired it professionally and in a timely fashion.

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2 years ago

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3 years ago

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2 years ago

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2 years ago

Great customer service. Very fast and prompt and knowledgeable. They are quick to respond to your hot tub needs.

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3 years ago

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2 years ago

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Rob H.

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5 years ago

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5 years ago

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8 years ago

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5 years ago

Great company and staff. They are very responsive and helpful. I highly recommend for both purchasing and maintenance.

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8 years ago

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12 years ago

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4 years ago

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7 years ago

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8 years ago

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8 years ago

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Rob H.

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7 years ago

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12 years ago

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Rob H.

Thanks, Lou! Glad you are happy!

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Review Highlights - Everything Billiards & Spas

Again, this place is perfect for any hottub desires and needs and Rob will be with you every step of the way!

Mentioned in 8 reviews

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Backyard Leisure

Backyard Leisure

2.4(28 reviews)
4.2 mi
$$$

I bought a cover for my swim spa in August. Come November I gave up and canceled my order and was…read morepromised a full refund. After months of broken promises, I sued them and won. Still haven't been paid. I could talk about unreturned phone calls and lies, but I feel this is warning enough.

Horrible Paid in full for a pool on June 3 If paid in…read moreadvance I would get a discount. Pool stairs, light, winter cover, and a PermaSalt system. 3-day install scheduled for June 25Th. Salesman David Merrick. Contract emailed to me. I explained to David that it was missing info and it was wrong David explained Alan would bring it to my house when he came to the property Alan came on June 9th and did my site survey and left. David contacted me with a site drawing, I reached out to David to notify him of the errors, To this day no call back from him. June 21st Alan Mosher called to let me know that, due to the three weeks of rain they needed to push my job to July 3rd. I quickly canceled my plans for the 4th and told Alan I had not heard from David. He informed me that he would be my contact from now on. July 3rd nobody showed up at my home I called Alan no answer I texted Alan no response I chalked Bavkyard Leisure was told me they would have Alan call me continued to call and text throughout the 3rd-4th never a response On the 8th of July I drove to Kernersville, I had not heard from anyone since the 21st of June. At the store, I met Jeff. Identifying himself as the manager. I explained the situation and my unhappiness he said I was rude but he would go upstairs and call Alan. I stated I would wait right here and he screamed at me that I would not that is not how business is done and I would leave immediately I did. July 10th Rusty came to dig out for my pool after a few holes in the yard his skid-steer broke down. I offered to rent him one, not wanting this progress to stop. He declined I continued to call and text Alan daily with zero responses. On July 14th I informed them of the equipment breaking down and my offer. On July 15th he responded only to inform me "We don't use other people's equipment" To this day there has been no other communication from Alan. On July 17th I received an answer from Backyard Leisure spoke with Jay who was confused as to why I was calling because my job was on the installers' schedule July 15, 16 & 17 so he was sure someone was there finishing. No dude you gave me to start first, called again on July 21st, and was told there was a checkmark by my name meaning job complete. Rusty came July 24 & 25th said see you Monday the 28th Nobody came. Spoke to RJ on the phone On the 29th I drove to Kernersville again. Jeff's been fired and I met RJ, very nice and said he was going upstairs to call Alan and I informed him I was waiting. He came downstairs and informed me that my pool would start on Thursday. I said "the 31st" he said no the 7th of August the morning if the 7th I received a text from Rusty stating he had me on his schedule for the 8th On the 8th he came out and dug more but came out with more employees Travis Chance someone else and a red truck that made sure he kept his face hid and parked on the street in the 18th Rusty and Travis came back Chance no longer worked there. The 19th as well. On the 20th I had water delivered then Rusty came back to backfill In all this, my electrician could not get the schematics or any info from the company. When my electrician inquired about the light placement, he was informed that I was not getting a light. I heard the conversation and I said Why am I not getting a light and they said It's not on your side contract? I then stated when would the stairs be put in because my drawing showed the stairs would be in before the sides being completed at that point I was informed I was not getting stairs because it wasn't on my signed contract I asked Travis about my winter cover and wiki be able to tell me how to put it on after my pool is complete. I feel like I'm very perceptive and I listened to the way. He answered my question and figured it out. I was not getting a winter cover. On Wednesday, August 20 while Rusty was backfilling I asked him how to add salt to the Perma salt system. Explain to him that I didn't even know where it was. He explained to me that the system is on backorder and that before mine there were five on backorder and now there are six. At this point in the conversation I went inside and I contact Something as relaxing as a swimming pool, should've never been this miserable Yelp says too long revdex.com has full review

Photos
Backyard Leisure - My Before Pic......Backyard Leisure will have this ready on two days!

My Before Pic......Backyard Leisure will have this ready on two days!

Backyard Leisure - This is how Backyard Leisure left our decking after repairing our pool. That is clay.

This is how Backyard Leisure left our decking after repairing our pool. That is clay.

Backyard Leisure - The clay was on the entire decking and also the filter!

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The clay was on the entire decking and also the filter!

Aqua Living Factory Outlets - good side, with plastic wrap

Aqua Living Factory Outlets

3.7(3 reviews)
4.6 mi

Unfortunately, I've got to rescind any recommendations I've given to shop here. The store, and…read moresales person are fine, but the parent company who makes the spas, LPI does not stand behind their product. (3) years into owning our hot tub half of the cover began sagging, it was clear there was an issue, and when we unzipped it to inspect, one side was missing a vapor barrier wrap on the foam, so it was just acting as a giant sponge. We contacted LPI, sent pictures, and they even acknowledged it was made incorrectly but refused to do the right thing. They claimed it only has a 90 day warranty, which is utterly useless. But interestingly enough, i could spend $600 and buy a new cover from them, which is warrantied for 5 years, how does that work? They failed to provide good craftsmanship in their lids, which are $600 to replace, do you really want to trust them with a $10,000 spa investment???

We checked local spa sellers but decided to drive to Greensboro in search of the best spa in the…read morearea. We found it. The bells and whistles are aplenty. The spa is gorgeous. The sells process was smooth and fun. Delivery, we'll, it got here. The best spa manufacturers are busy. The installation was flawless. The support I needed afterwards was professional. I am not serious but I almost wish my backyard would hold another one.

Photos
Aqua Living Factory Outlets - My incredibly easy to open and close cover.

My incredibly easy to open and close cover.

Aqua Living Factory Outlets - My wife did not want to get out. It was playing her favorite music.

My wife did not want to get out. It was playing her favorite music.

Aqua Living Factory Outlets - Bad side of the cover missing plastic wrap

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Bad side of the cover missing plastic wrap

Everything Billiards & Spas - poolbilliards - Updated May 2026

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