I have only been at this location one other time before and my experience was not bad, but this one…read morewas so ridiculous it altered my perception of the store permanently. It is the day before Thanksgiving and as a last minute idea I decided to smoke my turkey using the Traeger turkey and brine pellet combo. I looked online and saw Ace carried the product and had it in stock so I placed the order online. After an hour or so I had not heard anything about being able to pick it up so I tried to call the store 19 times! I wish I was being sarcastic, but I am being literal. I got no answer any of the 19 calls, I called the corporate number to check on my order. They confirmed that the store was in fact OPEN, so there was no reason for them not to be answering. I was also ensured that my order was ready for pick up. I drove one hour to the location only to find out that the store closed at 1pm. Before I placed the order I checking google and their Facebook page to make sure they were open, which they were supposed to be. Apparently I was not the only one surprised by this because there were six other people that were attempting to enter the store while I was trying to understand this stupidity of this circumstance. I decided to call the corporate number to cancel my order and they were just as confused as be about them being closed. Apparently they also had no knowledge that one of their stores was closing early. They told me I should file a complaint. I typically would not complain about something like this because I understand that employees need time with their families for holidays, but to not make any update of this information in a location that a customer would look is completely ridiculous from a business point of view. If you are looking for any products they carry I can assure you there are more dependable and reliable places not too far from here. Do yourself a favor and just go somewhere else.

First visit. Could not find products on floor that were in the ad and had grill questions. Went…read moreto the "Help Desk" and lady said it wasn't her department. ??? Then needed to check on a sale item that was not show on sale on shelf nor in stock. She again told us it was not her area, that she doesn't put out pricing and told us we had to bring her the flyer to prove the item. Really?? We left after 5 minutes. This Ace is NOT the place.

My experience with Floor & Decor in Greensboro was none short of phenomenal. I was in that store…read morejust about every other day for a month while working on my project. First the designer JJ, gave me some great pros & cons to the color pallet and materials that i had chosen. I greatly appreciated his expertise. Annette and Lynette were so very accommodating in the pro services area of helping me to get my product scheduled and loaded. There was also Tiffany who helped in many different areas. She was strategic in doing whatever was needed to complete the job with haste and a smile. These people worked so well together to give me a phenomenal experience. They honestly acted as if they loved what they were doing and cared about the customers experience. This is exemplary in "How To Get Your Customer To Return". Thank you all!!

My wife and I have slowly been chipping away at a kitchen renovation and are getting to the point…read moreof figuring out what to do with our backsplash. We decided to go by Floor and Decor and see if we could get some ideas. We were a bit overwhelmed by the selection to be honest, which is a good thing, we just need to narrow down what it is we want a little more maybe, and then try again. It's amazing how many options they offer for wall, floor, counters, and so much more. They have large displays of each product to give you a good idea of how a large area will look, but it was not always clear where the product was on the shelves for each display, and unfortunately finding an employee to assist is a big challenge. If you do find one, they will probably not know the answer, and just make one up. We asked one employee where a set of tiles were and they said they were discontinued, and no longer had any...but then we found a whole section of them an aisle over, very discouraging. In the end we bought a few options and have brought them home to see them in the space. They offer a 90 day return, so once we nail it down, we'll be able to return options we don't want, which is nice. We enjoyed the variety, selection and decent pricing, it's just the lack of helpful employees/staff that making shopping there less than perfect.

Being a kid from the 50s and '60s, all I knew were Mom and Pop stores. The candy store was owned by…read morethe Zimmermans, the bakery was owned by Sal and Dom, and the grocery store was owned by the D'Alessio family. Hard to find those anymore unless you head down Bessemer Avenue to McKnight Hardware. That place is Mom and Pop through and through. I have been going to McKnight Hardware since I moved to this neighborhood over 20 years ago and the staff rarely changes. The store is incredibly convenient and although I've never priced compared them with a Walmart or Home Depot, I'm happy to pay the price and support the OG hardware store in the area. Over the years I have seen many young men and women who started as teen helpers become cashiers and managers. The place has a family feel and the staff always knows exactly what they are talking about! It's also my go-to when I need to make some keys! I can always count on McKnight for whatever my needs are. Whether I'm looking for bird seed or glue or paint or a nail, they have it! I recently bought my weed whacker from them and I love how they are right down the street from me if I need it to be serviced, which I recently did. They used to have a pretty extensive garden nursery but it has slowed down over the years. In the early years I was even able to buy some lily pads! Lol But all of your other departments are well stocked and well priced and it's so nice to have a staff person that knows what they are talking about! There is plenty of parking right up front and it's conveniently located on Bessemer Avenue. I encourage you to patronize this place. It breaks my heart to see so many wonderful stores like McKnight Hardware shut down and give way to the big chains. We want to keep places with that Mom and Pop feel and this place deserves to continue to serve this neighborhood for years to come!

McKnight Hardware is a one stop shop if you're looking for unique screws and bolts that you can't…read morefind at the big box stores. The main thing I shop there for are the keys! You can get different colors and even your favorite team. The prices are a great and the items are a good value compared to other places. Check them out!

Plenty of parking in front of the store in a shared lot. This location is very organized and easy…read moreto find what you're looking for. They do have the products in the check out aisleway but there's still room for a walker or wheelchair. Needed something that had a different name on the advertisement than whats on the box itself so I got confused and double checked with an associate: They made sure I left with the correct item and went out to their way to check both online and on the Internet. I love this store. They carry any tool toy may need at a very reasonable price. They also back up their products so refunds are easy. I usually get the extended warranty and they swap the items out without a headache.

I bought a pair of linemens pliers. The price was excellent and the pliers are good, except for the…read morerubber grips. The grips tend to pull off, which makes them a bit difficult to use. I will try some gorilla glue to see if I can keep them in place.

I was so impressed with the help and service I received when I went into the store to shop for my…read morenew flooring. All my questions were answered without hesitation and my experience was the best. I was able to buy my bamboo flooring at such a discount that I bought enough for 2 rooms and my hallway. Thank you for such a great experience and my floors look beautiful. I will replace the rest of my home with bamboo flooring. We were first time floor installers and we laid the flooring on a 45 degree angel and I am so happy we did, It looks great. I can not say enough good about my entire experience with Lumber Liquidator. At the end of our project I needed one more box and I called the New Salisbury, NC store because I live in Salisbury and they had the box shipped to the Salisbury store so I could pick it up. They go out of their way to help you.

Delighted with my new floors from Lumber Liquidators! I ordered samples, made a choice, talked…read morewith Devin in sales. He was a great help walking me through the decision making and ordering. Jason, the manager, helped when Devin wasn't available and was invaluable in finding the extra parts of my order that had to come from another store. The installers were through Watson Installations. The lady there who I had contact with was very helpful and personable! The installation team I had was Three Brothers General Flooring. They were wonderful to help us as well as doing an exceptional job with the installation throughout our house. It wasn't easy for us with no where to go, but they made it possible! I am so pleased with my entire experience!

This place is fabulous - wonderful, talented staff and reasonably priced for their high quality…read moreworkmanship. They salvaged a gorgeous mirror for me that had broken and repaired a painted section and glass on top so the damage is not detectable. They are magicians and the nicest people to work with on top of it all!

The Penland family framed 10 watercolor pieces I am going to have featured in a gallery show and I…read morewas stunned by the beautiful framework. They took such good care of my art and I really felt appreciated and respected. Noni was a joy to talk to and I will be bringing all of my work to them in the future. I really can't recommend them enough.

I had a failure on my equipment trailer. I called and sent pictures to the manufacturer and they…read morecouldn't help me. I was told by one of the trailer maintenance guys to try "Production Tool Supply". I went in, showed the guy my failed part. Without even taking it from my hand, he knew the part, went back and pulled it, made a custom hydrolic hose, and had me fixed and out the door in minutes. It is a joy working with professionals that really know their field. Thank you for excellent service.

Great place to have cylinders, motors, and pumps reworked. Friendly and knowledgeable service staff…read moreand reasonable prices.

This place is awesome. I came in with a bathroom tub faucet part from the 1950's and they literally…read morerebuilt it in like 5 minutes. If you have a part that you don't think is reparable, check with these guys first. 5 stars without a doubt.

For years this gentleman has provided the best solutions (parts AND expertise) to every problem…read moreinvolving plumbing and fixtures, from 1960 to the present, explaining how it all works together to those of us who need to know such things. He has e-mailed the best You Tube videos of how to put the parts back together and has then patiently listed each step in the process upon request. I have observed as he answered the questions of homeowners and professionals alike, all with the same patience and respect with which he has treated me!