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    Sherwin-Williams Paint Store

    3.0 (2 reviews)
    Open 6:00 am - 6:00 pm
    Updated 2 weeks ago

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    4 years ago

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    2 years ago

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    Review is on customer service not on the furniture. furniture is great and have many options to mix…read moreand match. Service in the freehold is lacking , manager and staff are unhelpful and act disinterested. Never once offer Options on different styles on pieces. Perhaps my wife and I are young and don't fit their demographic. We Left the store with a $18k bill under 20 mins . 4 weeks no word / phone call or email from freehold on delivery date or update. We decided to go to the Hackensack location ... excellent ! , would recommend 1000% over the freehold location! We went in to ask a question and ended up with tons of options and information that we made an additional purchase of 16k. And changed my original purchase with different fabric , color etc

    I was a 7 year customer with Arhaus. I as well as a lot of people have has an extremely hard time…read morethe last few months. I am not looking for sympathy but I was paying my bill religiously and forgot when the promotion was over to pay off the furniture. I called to explain and got the call person and her manager basically telling me nothing we can do and it doubled my bill? there attitude towards me almost made me feel like I was not worthy of there time. I will pay off the bill but will not return to that store nor give that store any recommendations ( as I have done many times ) ever again. Its a shame we knew everybody by name as they knew us. Some people i guess do not make mistakes Furious, glad store was not open that couldn't go there personally probably good thing ALL BE WELL

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    Sherwin-Williams Paint Store - paintstores - Updated May 2026

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