See, here's the thing. We've been conditioned to believe that only the giant big box conglomerates…read morecan give us what we need. Since most mom and pop stores have disappeared, that's true, to a point. But sometimes you need specialized attention that you can't get at the big boxes. My first house was built around 1915. Some of the trim had been damaged at some point and I ready wanted to replace it with original wood. Of course no one carries such old pieces. On a whim I stopped in here and after some searching way in the back, they actually had it, or something reasonably close to it. Impressive. Unfortunately the store itself was a dump. No merchandise, poorly organized, overpriced. So I rarely went here. Recently I wanted to fertilize my lawn. I researched the big box fert programs and they were quite expensive. I found a program ACE uses which is identical to the big box program but considerably less expensive. Walking in I immediately found a well lit, fully revamped store. The shelves were well stocked and their prices weren't bad. Not great. But they had the fert in stock. I even had a great conversation with the cashier. I love that kind of personalized approach. Yeah, it's out of the way. Yeah, they may not have what you are looking for. But this place is a jewel. And with the revamped, refreshed store, you may be surprised to find a new place to shop. Oddball material, competitive pricing, and old school customer service. It's certainly worth the trip.

Staff was extremely helpful and friendly. Took the heavy bags of salt out to my car. Went above and…read morebeyond. Would definitely recommend. Huge selection of products. Competitive prices

Every time I come here the staff is amazing. I was there twice this week and Joe helped me with…read morepicking out stain for my wood. Explained everything to me in detail and narrowed down colors for me. Above and beyond service from this store!

Awful service. Purchased the wrong size rollers. 1 week later I tried to exchange for a different…read moresize. Was told not without the receipt. The rollers were unopened and not sold at any Home Depot or Lowes in the area. I'm not sure of any business who can't look up a transaction by the credit card. I wasn't looking for a refund or store credit. Just a simple exchange of a product clearly sold at the store. Worst part was the employee was just a jerk. A little empathy and sincerity would have gone miles. "I'm really sorry but this this our store policy and I am not authorized to break it" would have been nice. But "Not without a receipt" and a GFY stare as if I was bothering him by coming into the store is the reaction I received. Never going back.

They hired a new girl. I believe her name is Janie. Puts a smile on your face while you spend all…read moreyour money. Good job

The best prices and great quality Steel Products. Can not wait for new location. Thanks Guys!read more

In the Spring of 2021, I purchased a floor model of a beautiful Weber grill. They gave me a great…read moreprice for it and It is now summer of 2024 and it still works beautifully. They came and delivered it, installed the gas tank for me and I also bought a cover for it from them. They were kind and courteous and I didn't have any issues with this store. I will definitely be purchasing from them again!

Jeff Clayton, one of the owners was EXTREMELY rude to me! He yelled at me, insinuated I was a liar,…read moreand called me a "silly woman", before storming off into the back room, shaking his head all the way. Had my appliance issue not been favorably resolved by the installer, I was fully prepared to sue. My development uses Jamesburg Hardware for appliance replacement and has done so for many years. I have contacted my development's management, informing them of my horrible experience with Jeff Clayton, and asked them to consider NOT using Jamesburg Hardware in the future. As a customer, I expect to be treated with dignity and respect and not yelled at, patronized, or belittled. How I was treated is not the way to conduct business and retain/add customers!

I find it fitting that this store has such high reviews, and others are lower. I have gone to a few…read moreArhaus locations, but ultimately purchased my furniture here. Where the others failed, the crew from the Freehold store picked up the slack and made sure we were taken care of throughout our process and ensured we will be customers for a long time. We furnished a beach house almost entirely from Arhaus. What we bought elsewhere was still inspired by their style. We mainly worked with Jeffrey, and to a lesser extent the manager David. They were both so helpful and easy to work with. No pressure, just professional assistance. They were pleasant in providing their advice but not condescending when our ideas clashed. They locked us in the best prices as sales came up and bundled our orders to keep delivery costs and inconveniences to a minimum. I should also say they kept in contact via email and phone even after hours if we had questions. Deliveries and post sales service were both amazing. The delivery crews took their shoes off each time they crossed the threshold of the house, even after I told them that was not necessary. One of our items was damaged. We did not notice it right away. Weeks later I sent a few picture to the store and 2 days later the concierge people called me with apologies to set up a replacement. No hassle, no questions, just customer service the way it should be. Just one family's experience but I enjoyed spending money here. I felt the quality of the furniture and the quality of the customer service were on a level relative to the cost.

I purchased 2 leather recliners from Arhaus and took out the extended warranty. After about a year…read moreone of the recliners is now squeaking when you sit or get up from it. Arhaus says we are not covered for squeaks. They sent a technician that oiled some areas and tightened some screws. I told him it was still squeaking and he said he would put it in his report. Customer Service says it's not covered. So thousands of dollars in recliners and squeaking is Ok. Will never shop there again. Save yourself aggravation and shop elsewhere.

A larger sized Home Depot with more selections to choose from, very clean and spacious, with a very…read moreknowledgeable staff. I live closer to the Freehold Home Depot, but I come to this Howell location when I am looking for more expensive items with a bigger selection. They have more to choose from here then their smaller stores. The staff here is excellent! John A. In the paint department is without a doubt the most knowledgeable paint professional I have ever met in any store! I needed all kinds of paint and pimets for a new home, he knew exactly what to get and exactly what I was looking for. Others helped me with friendly service as I walked throughout the store. It wasn't the busiest time when I came here, but the willingness, attitudes and friendliness of the employees was terrific! Highly recommended for a Home Depot with a large selection and a terrific staff!

Went in and reserved a box truck on 07/07/26 for the date of 08/01/26 to move my disabled mother…read moreinto her new apartment and showed up at my scheduled pickup time of 8am promptly to be told that not only was my reservation cancelled without my being notified but that my truck had already been rented out to another customer and there was and would be no truck for me to rent. This is after I paid $160 up front for this reservation a month ahead of time. I was told there would be a refund but have still not seen the money return to my account. Everything about this situation and interaction was despicable and horrific business. I will never return to this Home Depot for any kind of business and will take my custom up the road to Lowe's. What an absolutely unacceptable way to operate a business

We just had our brick and mortar business painted and it's brought such a breath of fresh air to…read moreour store! Excellent job, very professional. would highly recommend!

I can't say enough about Productive Painting. John, Raven and their crew did an outstanding job…read morepressure washing, sanding and painting on my house! They were professional, clean and accommodating of all my requests, they cleaned up everyday and were all very nice. John planned the work well and I had great communication. They were a pleasure to work with! I would recommend them without hesitation!!! Our house looks like a new home! Carolyn and Mike

Chris and Gary helped me make my backyard paradise, A Great place, Great plants, Great food,…read moreFantastic People

I purchased a 1/2 of a cord of firewood (This was sent a month ago just wanted people to still…read moreknow!!!).....was told that they just recieved a delivery, I asked was it clean oak the women said yes....well it came and it was 95% full of dried mud on each piece and at least 30 pieces were 10 inches long!!! I never in my 30 plus years of buying firewood (up north jersey) was so disappointed in the quality then I was today!!!! I highly recommend not to buy firewood from them....Hope that 218 dollars for the half cord delivered brings you joy...complete crap!!!!!!!