The customer service is excellent! I have been going to this location since they opened around…read more2008(not sure of the exact year). I am always able to take a piece of wall paint and they do an excellent job in color matching. Today, I took a piece of a faded wall color and they WORKED really hard to get the perfect match.

I was sent to this store from another Sherwin Williams in the area. At the other location the…read moreemployee assisted me thoroughly and looked up my previous order so that I could get the same exact paint. Unfortunately- he didn't have the paint so he called this location and they said they had it. When I walked in Sara immediately told me she couldn't look me up and that she didn't know anything about the call that took place 20 minutes prior to me arriving. She didn't even attempt to type my name/number into the system as the employee in the other Sherwin Williams location did. She claimed she "couldn't do that" in a curt manner. Sara clearly had no interest in helping me and did not want to be bothered. This is not the first time this happened. When I told my boyfriend about this experience he told me the same thing happened to him. DON'T WASTE YOUR TIME AT THIS STORE. They do not care to do the bare minimum and you'll leave frustrated.

The best paint store in Atlanta! Family owned so you always run into the same knowledgeable people…read morethere. Great prices, super quick even for big orders. The owner is happy to answer and all questions and give tons of painting tips! Truly a neighborhood experience with top tier products.

Customer service is fantastic and their paint was top notch. We took a color from BEHR's line and…read morethey mixed it for us. We were out the door with 3 gallons of paint in less than 20 minutes.

Excellent customer service - no VOC paint…read more This is my first paint job using Benjamin Moore. SW recently discontinued their Harmony No VOC paint and and their rep sent me to Benjamin Moore since they have several No VOC paints to choose from at various price points. When I drove up at 2:30pm on a Monday the place looked closed. But as I walked up Tom Jr open the door for me and I quickly understood why they have such a high rating. This place is like the Cheers of Paint stores. They know their customers and they want to make sure you get what you need. I am very indecisive when it comes to paint and Tom Jr answered ALL my questions, gave me some things to think about and provided recommendations without any pressure to buy. The next day I called ahead to place my order, paid and everything was loaded into my trunk. Wow! This place is a whole vibe, if you need paint get it from here.

Absolute top notch service and products. If you're looking to buy paint ITP, on the westside, in…read morethe west end, or in the metro- then this is your place. My husband and I, naively, embarked on a westside home rehab/renovation journey. Every wall and ceiling of the interior needed to be painted, and the exterior needed paint too. And I'm super picky about paint colors, finish, and quality. So I had lots of selections to make. I made LOTS of trips to Benjamin Moore Paint/Southwest Paint, and on every visit I was treated with friendliness and helpfulness. The service is top notch! They were eager to give their advice AND they would escort me and my many samples to my car, after I made my purchases. This is an absolute gem to have in the area. West End, is truly the best end.

This paint store is super high.. Don't buy nothing that you might need to return or exchange…read morebecause they will find every reason not to exchange it. the workers just stand around like zombies. Never will buy from this store again!!!

As a customer that frequents this place every single day I have to say their customer service is on…read morepoint! Above and beyond must be their motto because they truly go that distance not just for me but others who Insee them interact with. Small town feel of customer service where they get to know their customers by name is hard to find in a huge city. Hope they never close!

I can't say anything but good about this place first off it saves you money. This is basically a…read moresurplus store for paint and paint supplies. They primarily sell oops paint but the selection is so large and the owner is so helpful that you can describe to her the color you want and if they don't have it she will describe to you the colors to mix and get something very similar. I have painted my whole house inside and out using paint from this store because at 5 dollars a gallon the price is right. I also bought paint brushes and plastic from here for a better price than the big stores everyone knows.

Always helpful and friendly. We have used the paint store many times and have always been pleased…read morewith the service. They are always glad to offer suggestions and answer questions.

From the owner: The Paint Store is an authorized Benjamin Moore Retailer specializing in interior and exterior…read morepaint and stain supplies. The Paint Store is your local choice to find inspiration and support about your paint and stain product choices and color selections. We are dedicated to serving our local community of Cornelia, GA. Whether you need interior or exterior, high-end or commercial-grade coatings, we are ready to serve you and answer all of your questions.

The employees at this location are SUPER nice, on the phone and in person!!!! In my opinion, they…read morego the extra mile to help you find what you are looking for.

I am a professional painter with 20+ Years of experience…read more.. Paint is my livelihood. I have purchased products from many paint stores in my 20 years And consider myself a good judge of Paint store accuracy, quality , and service .. You will find no better than this store Richard.. Bobby.and Mitch Are the best in the city... Good paint stores are far and few but this shop is one of them ... I use them everyday.. If you need a good store this is it...

I attended the Douglas County Master Gardeners Plant Sale for the first time this year. This…read moreannual plant sale is held the first Saturday in May. Initially I had mixed feelings but now that I am starting to really enjoy many of the plants I purchased, I can honestly say that it was definitely a trip worth taking. Here is what initially gave me pause about the experience : It was held in a small crowded wooded area with uneven terrain and plenty of bugs. This was a problem because it was difficult to get around with carts and wagons. If you are smart, you take your wagon. It could have been held in their very spacious parking lot which would have offered a much better experience. The volunteers who were hosting the sale were difficult to identify. It would have been nice if they had all been wearing matching fluorescent vests or name tags. This is a small town so there was a lot of "visiting' going on when more attention should have been given to customers who had many questions were often left searching for assistance. When it came to the plants, not all of them were accurately labeled or priced and this created an inconvenience at check-out. There should be a rule that before plants are put out on display, they must be correctly identified and priced. We purchased quite a few plants and now that I have been able to identify them and they are starting to bloom, I am quite excited. I purchased several plants that you won't find in a local garden center and they were extremely affordable. If you go, observe the following: Arrive early Use bug spray Wear comfortable shoes Take a wagon or cart for convenience. Most importantly, know what is a "must puchase " and get it first!