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    5 years ago

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    Jacuzzi Bath Remodel of Atlanta

    Jacuzzi Bath Remodel of Atlanta

    (12 reviews)

    What a disaster! A lot of money wasted! I had Jacuzzi install a shower in my master bathroom…read morealmost two years ago go. I should have canceled the project from the start. After signing the contract with the salesman, I was contacted three times afterwards by the office because there were multiple problems with the paperwork. Afterwards, the installation crew came and installed the shower. Initially everything looked great until I realize the slotted door behind the shower was stuck open. The installers bolted my slotted door open. I technician came out and fixed the problem but he did a lackluster job resealing the panels. Next, another technician came out to clean up the previous job. After a few days the lower trim started to separate leaving a gap between the trim and drywall (look at the picture). At that point, I don't want this company near my house again. The panels aren't leveled, a gap in the trim and a bad seal job. Overall, I wasted a lot of money! I should have gotten a custom title shower at a better price point with a lot better quality. Don't let them fool you because they are at Costco and I haven't even mentioned the deceptive pricing.

    Elias, Mynor and Alexis installed a new walk-in shower on July 17, and i couldn't be happier with…read moretheir work or the final project. They arrived on time, took great care with my wooden floors, putting down plastic for protection, cleaned up after themselves, explained the functionality and features of my new shower. They cleaned up a they went, and did a final cleanup that left my bathroom spotless. I love my new shower and have had no problems at all. I also really appreciated that everyone I spoke to along the way was a Jacuzzi employee, that Jacuzzi is the manufacturer, that there were no middlemen or extra contractors involved.

    Smart Bath - Walk-In Bath And Showers

    Smart Bath - Walk-In Bath And Showers

    (1 review)

    Buyer Beware!!! I signed a contract in April for what I thought would be a 2 day shower…read morereplacement. It took longer and the workmanship was shoddy. They have put a lien on my property for a shower that stays wet because the water does not drain from the bottom. Here's what Google says about standing water: "Standing water can pose significant health risks as it can harbor harmful bacteria and other microorganisms, including viruses, parasites, and fungi. These microorganisms can cause gastrointestinal problems, such as diarrhea, vomiting, and abdominal pain, if ingested or come into contact with the skin." The owner of Smart Bath is in Indianapolis, not Marietta, set 3 people out to deal with the problem. They never suggested a plan to fix it because it would require removing the walls and the floor or basically uninstalling the shower. They offered me a dehumidifier and a discount. In month 3 after the "2 day" install the owner wanted to fly in and visit the bath. I refused him because he had already sent 3 people and he laughed at me when I told him I expected a shower to drain, not stay wet. He said something to the effect that 'what did I expect, it has a flat bottom". Then he exploded and threatened to take my house. There were many other negatives about the "2 day" install. They didn't honor the warranty because none of the 3 people he sent out here suggested a solution. This Marietta/Indianapolis Company should be avoided. They appear to be owned by Sager Home LLC which also has very low ratings.

    From the owner: At Smart Bath, a bathroom remodel means more than top-of-the line premium products and…read moreinstallation. It's about working together to bring style and longevity to the home you love. With superior craftsmanship and a no-nonsense warranty, our customer care lasts a lifetime. Whether you are remodeling your home to increase safety or you simply want an upgraded walk-in bath or shower that you'll love stepping into every day, we have the bath for you. Our top-of-the-line products, including crushed stone walls and spa-like rain shower heads, are designed to last with minimal upkeep required. And you'll have an endless combination of safety, storage, and style options to choose from, making it easy to create a bath that suits your lifestyle.

    Quality Craftsmen

    Quality Craftsmen

    (39 reviews)

    Michael and Victor performed and excellent installation of my new walk-in shower as a replacement…read moreto my old tub and shower. They were efficient and mindful in ever step of the installation and I am highly pleased by the finished product. The installation took two day but it was a careful use of time to make sure everything was absolutely correct. It was a pleasant experience from start to end.

    I contracted Zett and "Quality" Craftsmen to do my roof. Wow, that was the worst contracting…read moreexperience I've ever had. If the only issue was how the trash was thrown everywhere, and the quantity of old nails left on my lawn - I wouldn't be as disappointed with the job. However, Zett admitted to not having fully inspected my roof before installing shingles. As a result, his crew shingled over multiple pieces of plywood that were rotted and molding. Zett refused to rectify the situation, which left me with a bigger bill to have to remove the shingles, replace the decking, and reapply the shingles. If that weren't enough, he was completely condescending and dismissive of the negligent job he and his team did. To compound matters, he placed my family and I in harms way with the mold that was left in the attic as a result of not appropriately inspecting my roof before installation. Hopefully, this review, along with many other reviews, will prevent someone from having a similar negative experience with this company. Stay far away from Zett and Quality Craftsmen.

    Santos Renovation

    Santos Renovation

    (5 reviews)

    I cannot recommend Herik and Santos Renovations enough! Herik's communication was excellent--he met…read moreme onsite exactly when he said he would and was always punctual. He followed up consistently and even completed the work on a Saturday. I had a question about the floor, and he came out again (from Brookhaven all the way to Exit 13, before heading to Dunwoody) just to make sure everything was right. He was amazing in every aspect: the quality of the work, communication, timeliness (I was the one running late, and he was so gracious), he is just kind and easygoing, so knowledgeable and his patience with my payment and all the details I asked about. He's a true professional. If we ever switch to LVP in the future or need additional repairs, I wouldn't hesitate to reach out again. Thank you, Herik, for helping me on such short notice. As you can see, he achieved a perfect floor match--even though the previous stain was a blend of three different Minwax colors. The floor he worked on was engineered wood and it had already been refinished at least twice and was damaged due to water underneath that caused it to warp. He did an amazing job with the match and stain and you cannot tell it was ever damaged. His quote was very fair too and he does amazing tile work/shower renovations too. Highly, highly recommended!

    Santos Renovation did a fantastic job on my house. Had a last minute call to him and he was able to…read moreget out there quickly and for a great price. His workers were very professional and got straight to work and finished up very efficiently. Ultimately a great company to hire for flooring needs. As a contractor myself, these guys really showed me they care for their customers and that earned a lot of respect from me!

    Re-Bath - contractors - Updated May 2026

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