So, I can clearly see why this location only has three (3) stars. I walked into the store today…read more(9/21/25) at 3:50 PM. I have to mention that I disd not know the store closed at 4PM. Not one of the three (3) employees greeted me. I wet towards the pain to make every attempt to find the color was I looking for and purchase paint, especially since there is a 40% discount. Not one single employee made their way to me to even ask if I needed anything. I obtained some paint colors and left the store at 3:57 PM, to which one person at the register said,"Have a time day.". The audacity to not say hello when I walked in, but they damn sure said goodbye since I was leaving. As I walked to my car, that same employee locked the door at 3:58PM. If the store had cameras, all of this is caught on tape. Shame on management for not teaching their employees better. I WILL NEVER COME BACK TO THIS STORE. Horrible service and this location does not deserve our money.

Sherwin Williams in Peachtree City on Hwy 74 is the best store to purchase paint. I went in for a…read morespecific color and they made sure I purchased the right amount, right sheen and everything else ti complete the job. Everyone was professional and knowledgeable about their products. This will be my new go to stop to purchase the desired paint for my home. AND...the manager is all about customer service and making sure your happy with the time you spend in the store and product purchased is correct.

Chris, the Assistant Manager rectified a customer service problem to my satisfaction. My husband…read morepainted our garage floor with a paint purchased from Sherwin Williams, but he didn't have enough to cover the entire floor, so he returned to the store and picked up another gallon. The paint job went well until we discovered the grays were not the same color! One was darker, however, we couldn't tell until it dried and, sad to say, all my husband's toil was in vain since the shades of gray were different. So, naturally, we returned to the store to relate our experience and spoke to Tanner, an associate, who told us the manager had left for the day and he didn't know how to resolve the issue. He asked us to take the two half gallon containers back home and to return to the store the next day to discuss the issue with the manager. Well, we did that and much to our dismay, again the manager had left before we got to the store. After once again, missing the manager and our issue was still not resolved, I admit to getting flustered. Fortunately, though, Chris intervened and he, personally, re-mixed the paint, perfectly. And, moreover, he gave us two replacement gallons to ensure we would not have to return to the store with the same problem. The runaround was exasperating. I absolutely dread returning merchandise. An apology from the store manager would've been great, but the assistant manager handled our issue as a true professional. After all, we have been a long standing, loyal customer of Sherwin Williams products for decades. We deserved, at bare minimum, professional interaction and resolution. Sherwin Williams is a reputable business, but it's' reputation is tenuous and wholly dependent on quality, ethical business standards. Chris epitomized that high grade fair customer service that Sherwin Williams is known for. He earned his position as Assistant Manager because of his ability to effectively resolve issues that stupefy subordinates. My husband is disabled, but he sacrificed to work on this home project that caused him additional issues because it was so strenuous and stressful. A job that would've been completed, now has to be REDONE because the paints did not match. It was, clearly, a mistake made by Sherwin William's staff. The run around only exasperates customers. I appreciate Chris for handling this situation effectively.

John, the paint store manager has been extremely helpful. Always helpful and asks lots of questions…read moreto give me the best recommendation! The entire staff is friendly and the products were great. I stopped by for a sale and caught the best deals. They even told me when to register online to get an extra $10.00 off. Best paint store in Fayetteville hands down!

They were helpful and anxious to help me where they could. They offered to set up an account that…read moresaved me a bundle.

Extremely slow service. They just sit around and mix paint versus serving the next customer in lineread more

Fabulous array of colors. You could go to a big box store…read moreand maybe get the same colors, but you'll have a wider range of Brands. Just sayin'

Great customer service! This location has won me over not just with friendly employees but also…read morebecause they had one remaining fan deck available to purchase recently. I had been on the hunt for a fan deck for months, but they've been hard to come by as so many people have wanted them during the pandemic. I nearly hugged the associate when he told me that there was one left!

I was at another location looking to purchase the interior trim paint for the community where I…read morework. The location I was at was unable to find the color listed under my community name. I called the Chamblee location and got Jaelyn on the phone, with a little extra effort he was able to narrow down the color and save me the additional trip back to the community to do a color match. Many thanks to Jaelyn for saving the day.

Spencer was insanely knowledgeable and helpful in assisting my husband and I in choosing the…read morenecessary materials needed to paint our living room! I will definitely come back here and I recommend you go see Spencer the paint guru!

I went to the store Sherwin Williams store in Beaufort South Carolina for some paint which I prior…read moreused in my dining room. I wasn't sure whether that would still be available but the sales person was very helpful. The paint was shaken and stirred and the sales person was very polite and helpful. I went back again yesterday and had a different sales person but with the same results was very helpful took the time to make sure that I was getting the product that I asked. The paint was shaken and stirred. I had a large discount for both products due to my history with the store, the product price for the quality was so inexpensive compared to any big box store. It was amazing and I'll continue to use Sherwin Williams as my paint store. If you use the store and sign up for discounts they will send you coupons to lower you Sharon Terantino

Sherwin-Williams paint is supposed to be a high quality product…read more It is not! They charge premium prices for paints that are low quality. I painted my house with their top grade (Emerald) paint, and the paint is just pealing right off. Their customer service is horrible!!! Sherwin-Williams is now to the point that they're just avoiding me and not returning my phone calls.

The customer service is excellent! I have been going to this location since they opened around…read more2008(not sure of the exact year). I am always able to take a piece of wall paint and they do an excellent job in color matching. Today, I took a piece of a faded wall color and they WORKED really hard to get the perfect match.

I was sent to this store from another Sherwin Williams in the area. At the other location the…read moreemployee assisted me thoroughly and looked up my previous order so that I could get the same exact paint. Unfortunately- he didn't have the paint so he called this location and they said they had it. When I walked in Sara immediately told me she couldn't look me up and that she didn't know anything about the call that took place 20 minutes prior to me arriving. She didn't even attempt to type my name/number into the system as the employee in the other Sherwin Williams location did. She claimed she "couldn't do that" in a curt manner. Sara clearly had no interest in helping me and did not want to be bothered. This is not the first time this happened. When I told my boyfriend about this experience he told me the same thing happened to him. DON'T WASTE YOUR TIME AT THIS STORE. They do not care to do the bare minimum and you'll leave frustrated.