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Kennesaw, GA

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Sherwin-Williams Paint Store

5.0 (4 reviews)
Closed • 7:00 am - 6:00 pm
Updated 1 week ago

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4 years ago

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6 years ago

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9 years ago

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11 years ago

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2.8(52 reviews)
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Overall, it's a good store…read more I almost always use the order online and pick up in store. If you go at the right time of the day, the line isn't long, and it's an easy in-and-out. The place is usually clean, including the restrooms. Items are almost always in stock. Finding them can be tough, but the app is helpful if you have it. There are lots of workers about, but they always seem to be busy with other customers. It's hard to flag someone down to ask for help cutting a key, or to ask where such-and-such is. When I have gotten hold of someone, they aren't always that knowledgeable. I was shopping for a hot water heater, and the fellow they sent to me just took me to a computer and went to the Home Depot online site: something I just as easily could have done without coming into the store. The workers are courteous. So it's a decent store, but not the best place I've ever been. Edit June 2018: One of the workers in the garden center was very helpful; I should have gotten her name. She went out of her way to check in with other customers and me; when I took her up on her offer, she was very knowledgeable about what plants to get for what areas of my yard, and guided me right to the plants I needed. Very applaudable. If all the workers were like her, this place would go up at least one star.

I love hardqre stores. I shall love them forever!!! The staff are very polite and help me whenever…read morei Need it. Prices are very good and overall a great store! Call me a glazer if you want, but cara the employee is amazing

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2.9(52 reviews)
3.1 mi
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At home has a great selection of pillows and other accessories, made it really hard to choose what…read morewe wanted. Great prices

I am extremely disappointed with the store's return policy in returning a defective product…read more I purchased a rug that began falling apart almost immediately under normal household use. It shed fibers everywhere, and the fibers pulled out after routine vacuuming. I returned the rug within the stated return window and had my original receipt. After inspecting it, the store manager acknowledged that the rug appeared to be defective, yet I was still told that the store could not issue a refund. To make matters worse, this rug was extremely large and very heavy. I had to drag it into the store myself, and I was caught in the rain while bringing it inside. Instead of showing understanding, the manager complained that the rug was wet while I too was standing there dripping and explained it was raining outside. That interaction made an already frustrating experience even more disappointing. A customer who returns a defective product with a valid receipt, within the published return window, should not have to struggle physically to bring the item back only to be denied a refund after the defect is acknowledged. Standing behind defective merchandise is a basic part of good customer service. This experience has seriously damaged my confidence in shopping here. I hope the company reevaluates its policy and gives store managers the authority to resolve situations involving defective products fairly.

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Sherwin-Williams Paint Store - paintstores - Updated October 2026

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