Their service is excellent. They are close by for us which keeps us from having to get into the…read moremore congested areas of Newnan. They always have what we're looking for!!

I purchased 2 battery terminals one had a sale sticker for 1.69 the other didn't. This cashier…read moredecided to take the sale sticker off. I looked at my receipt and asked why did you not ring this for this price? This old lady told me I switched stickers on it calling me a thief. I then told her to read the sticker it had the same part number and all on it. She was real rude then when I looked at my change she was to give me 13.56 she only gave me 8.56. I told the owners who didn't seem too concerned with her behavior she must be related so on the way out I called her a cunt and told her she looked like a hag. Made me feel a bit better since she didn't even apologize for her statement. This is a small business which I try to give my business too even though the prices are a lot higher than Home Depot or Lowe's or even ace hardware but if this happened at one of those store the lady would have been terminated.

The employees at this location are SUPER nice, on the phone and in person!!!! In my opinion, they…read morego the extra mile to help you find what you are looking for.

Love this little hardware store...sometimes it is hard to remember to check them out before going…read moreto a 'big box' hardware store. But you always get a friendly greeting and an offer to help you find what you are looking for. Also, just found they refill propane tanks (I HATE the idea of exchanging my tank for another, and that is more costly, too). Gill-Roy's is closer to my home and a LOT less hassle than the big box guys, and with their assistance, I can usually find what I need, if they have it, very quickly without wandering around aisles and aisles.

If you're tired of the lack of customer at local big box store, try Gill-Roy's Hardware. They have…read morealmost everything you beed to get the job done. I haven't been disappointed yet, and if you're a veteran, you get a discount!

Not just a hardware store! Corey and Monica run such a great store with amazing service. If you…read morecan't find what you're looking for, chances are they will order it for you. I even buy all my animal feed there.

Love these "small box" hardware stores so much better than the "big boxes (BBs)"! Needed a simple…read moresink drain pop up rod. The BBs both listed some one-size-fits-all that reviews were very mixed on. Checked Miles Ace and looks like they had one (for about a $1 cheaper!) that had 2 sets of components for multiple fits. Walked in, immediately greeted by an offer to help, stated what I was looking for and got a personal escort right to the item I needed. In and out in about 5 minutes. Part worked exactly as a replacement for broken item. Miles is a bit further for me than another small box HW store I frequent, but Miles having an online search feature immediately tells me if they have what I need before driving out, which sways me over to them when looking for a unique item.

I have a single key to an old aftermarket Givi motorcycle trunk. These keys are notoriously hard…read moreto find/replicate. I finally found blanks, but even with the original and new blanks, I couldn't get it copied. I tried a half a dozen big box stores. It seems all the current machines require that the key matches a pre-defined blank number in the machine database (which mine does not). A perfect example of technology making things more difficult rather than easier. I saw this Ace Hardware on my way home yesterday and stopped in, hoping they could copy it. Well, they had an old key cutting machine - the kind that just duplicates whatever you put in it. The guy made me 2 copies, both of which work perfectly and charged me $0. That's right, $0. Way to go, Miles Ace Hardware - great customer service. You made a customer for life!

Adorable little hardware store! New to the area--so happy to have it nearby. Worth the little extra…read moreto not have to deal with Homies Depot!!

Always my first stop before going to the big box stores. Employees are the nicest people in Tyrone…read more They go out of their way to make sure you find what you need and make sure you're not buying something you don't need. I always get my propane filled here too. Always a pleasant experience.

They would have gotten a 5 star, if I didnt have to talk to 5 different people to find what i…read moreneeded. In the end, it took 10 minutes to find what i needed at the price i wanted. That is all that matters. Better selection than the other local big box competitor. Better Prices.

owe's Review…read more Disappointment, regret, and lack of professionalism is an understatement with how I feel about Lowe's and specifically the Lowe's in Newnan, Georgia under the management of Nick. We ordered all new appliances for their Labor Day sale Wednesday, September 2. Part of the order was supposed to be delivered and installed on September 10 and the other on September 17 We've received automatic texts regarding delays. We've been given multiple make up dates. We finally received part of the order a week late. I've been trying to get a hold of somebody with install with no response. I called Newnan Customer Service on 9/5 who gave me the direct number to install. The number they provided me, I have never been able to get someone on the phone. The only contact I've had is via automated messages. We ordered four appliances so I'm getting automated texts for each separate order. I've been trying to get in touch with somebody to figure out which appliances are being delivered on which dates. Although I haven't spoken to anyone in install directly, once our refrigerator arrived, I was a little hopeful that everything else was going to follow within a reasonable timeframe; however, that has not been the case. I called the Newnan store back on 9/20 to get some answers on the delay and inability to reach anyone with install. She told me she would have the manager, Nick, reach out to me when he got in on Sunday (9/20) around 11am - NO CALL BACK. So I called him again Monday (9/21) and was informed he was on his lunch and would call me back - NO CALL BACK. I've attempted to reach install 9/8, 9/11, 9/15 which are all in my call log. This morning, I called Lowe's mainline instead of dealing with the store. I've lost complete faith in Nick's professionalism and customer service skills. The main line to customer service put me through to someone in installment mainline. She was able to contact install at Newnan and they told her they have been trying to contact us. COMPLETE LIES! And now the earliest date they can give us is an install date of October 6!! We've been given multiple delivery dates, multiple delays, multiple promises for call backs. How am I supposed to trust that these appliances are going to show up 2 weeks from now, especially given they are trying to place the blame on us. These appliances were ordered on September 2 and our first bill is due BEFORE we are GETTING the appliances. How is this right? On top of that.. the gentleman I spoke to in customer service this morning, had the audacity to say "maybe Nick hasn't returned your phone call because he needs you to calm down." First of all, that remark itself was ridiculous and unnecessary. This is the first time I have shown frustration and it's mainly due to Nick not contacting me back after multiple calls and messages left. Let me make myself clear - I have never once raised my voice, used profanity, or done anything that warrants messages to go unanswered. Even if he couldn't give me an answer, the professional thing to do would be to call me back and give me a different contact number to someone who can assist beyond the number I have been trying. At this point, I wish we could do business with Home Depot. I will be stopping by that store today to see if they can get us appliances before October 6. This has gone from a "time and delivery issue" to an "integrity and professionalism issue." I've been told that I will be contacted within 24 hours in regards to all of these issues and I'm not hopeful. But my hands are tied. Absolutely no one is helping and I keep getting fake apologies with no true solution.

Unbelievable 2 employees gossiping at the self checkout. NO employee manned checkouts except on at…read morethe other end of store. Another MGMT CLUELESS experience at the Newnan HD.

We bought a washer, December 2024-it stopped working and they won't honor the return!!!!!!! They…read moresent out a repair man and the belt was broken-they sell used washers and dryers!!!!! don't go here!!!