I purchased 2 battery terminals one had a sale sticker for 1.69 the other didn't. This cashier…read moredecided to take the sale sticker off. I looked at my receipt and asked why did you not ring this for this price? This old lady told me I switched stickers on it calling me a thief. I then told her to read the sticker it had the same part number and all on it. She was real rude then when I looked at my change she was to give me 13.56 she only gave me 8.56. I told the owners who didn't seem too concerned with her behavior she must be related so on the way out I called her a cunt and told her she looked like a hag. Made me feel a bit better since she didn't even apologize for her statement. This is a small business which I try to give my business too even though the prices are a lot higher than Home Depot or Lowe's or even ace hardware but if this happened at one of those store the lady would have been terminated.

went in for lawn more sharpening. I thought they would do a better job than me. charged 20$ ffor 2…read moreblades to be charpened and took less than 5 minutes. I could have done better myself on my grind stone. never again.

The employees at this location are SUPER nice, on the phone and in person!!!! In my opinion, they…read morego the extra mile to help you find what you are looking for.

Love this little hardware store...sometimes it is hard to remember to check them out before going…read moreto a 'big box' hardware store. But you always get a friendly greeting and an offer to help you find what you are looking for. Also, just found they refill propane tanks (I HATE the idea of exchanging my tank for another, and that is more costly, too). Gill-Roy's is closer to my home and a LOT less hassle than the big box guys, and with their assistance, I can usually find what I need, if they have it, very quickly without wandering around aisles and aisles.

If you're tired of the lack of customer at local big box store, try Gill-Roy's Hardware. They have…read morealmost everything you beed to get the job done. I haven't been disappointed yet, and if you're a veteran, you get a discount!

Not just a hardware store! Corey and Monica run such a great store with amazing service. If you…read morecan't find what you're looking for, chances are they will order it for you. I even buy all my animal feed there.

Love these "small box" hardware stores so much better than the "big boxes (BBs)"! Needed a simple…read moresink drain pop up rod. The BBs both listed some one-size-fits-all that reviews were very mixed on. Checked Miles Ace and looks like they had one (for about a $1 cheaper!) that had 2 sets of components for multiple fits. Walked in, immediately greeted by an offer to help, stated what I was looking for and got a personal escort right to the item I needed. In and out in about 5 minutes. Part worked exactly as a replacement for broken item. Miles is a bit further for me than another small box HW store I frequent, but Miles having an online search feature immediately tells me if they have what I need before driving out, which sways me over to them when looking for a unique item.

I have a single key to an old aftermarket Givi motorcycle trunk. These keys are notoriously hard…read moreto find/replicate. I finally found blanks, but even with the original and new blanks, I couldn't get it copied. I tried a half a dozen big box stores. It seems all the current machines require that the key matches a pre-defined blank number in the machine database (which mine does not). A perfect example of technology making things more difficult rather than easier. I saw this Ace Hardware on my way home yesterday and stopped in, hoping they could copy it. Well, they had an old key cutting machine - the kind that just duplicates whatever you put in it. The guy made me 2 copies, both of which work perfectly and charged me $0. That's right, $0. Way to go, Miles Ace Hardware - great customer service. You made a customer for life!

Adorable little hardware store! New to the area--so happy to have it nearby. Worth the little extra…read moreto not have to deal with Homies Depot!!

Always my first stop before going to the big box stores. Employees are the nicest people in Tyrone…read more They go out of their way to make sure you find what you need and make sure you're not buying something you don't need. I always get my propane filled here too. Always a pleasant experience.

They would have gotten a 5 star, if I didnt have to talk to 5 different people to find what i…read moreneeded. In the end, it took 10 minutes to find what i needed at the price i wanted. That is all that matters. Better selection than the other local big box competitor. Better Prices.

These people (Lowes) falsely advertise themselves as #1 in customer satisfaction. What a crock !…read moreHere's my experience which will partially explain why I am now a HOME DEPOT customer for life. When I moved to the area from another state where I had been a Lowes customer I needed purchase some new items: Top of line LG refrigerator. ($3,400) Z turn John Deere lawnmower ($4,400) LG microwave ($300) The lawnmower blew a piston at 279 hours! - average is 1,500 hrs Microwave just quit. Refrigerator blew compressor. When I took the issue to local store manager in form of hand delivered letter asking for recompense at first he denied receiving it. I could feel him sweating thru the phone when I finally did track him down."Nothing I can do about it" was the bottom line from him. So, took it too Corporate in NC direct to CEO Marvin Ellison. Got return response from his pleasant secretary in a dialogue that lasted several weeks and was filled with enough corporate BS to choke a maggot. Bottom line? They offered me $150 for selling me $8,000 worth of defective merchandise. Insult to injury. Bruce Kent Z

We bought a washer, December 2024-it stopped working and they won't honor the return!!!!!!! They…read moresent out a repair man and the belt was broken-they sell used washers and dryers!!!!! don't go here!!!

My 6 year old deep freezer was suddenly dying and it was full of meat and fish...worth at least 3…read morethousand dollars!! And with the price of meat these days, I was desperate!!! Matt at Home Depot, Newnan, went ABOVE and BEYOND to accommodate my immediate need and my family and I are forever grateful!!! I will drive the extra miles to shop his store rather than the one closer!!! Customer satisfaction WINS at this store!!!!