I drove over an hour to check out granite counter tops. I met with Heleen. I was told she would…read moreemail me pricing on Monday. Monday came and went. I called her and she apologized profusely, stating she was off but would get me my estimates the next day. NOTHING! Texts and calls went unanswered. You'd think with her being related and her be a "DeBeer" she would do her best to represent the company and at the very minimum, respond to a customer. However, upon reading reviews, I see this is a pattern with not just her, but this company. If they are too busy or don't want someone's business then at least have the decency to not allow me to look at granite and waste my time. I am on a schedule and doing many upgrades to our new home and Heleen has shown her unprofessionalism and lack of regard for her customers. Maybe this company needs to have someone that just follows up with customers to make sure they are being helped and quotes that they are promised are being delivered. I wouldn't recommend DeBeers to anyone. If they lack customer service while trying to get quotes, can you imagine their lack of follow up if there is a problem with the install?! And

We entertained 4 different companies for quartz countertop, and BY FAR, DeBeer won out. From our…read morefirst contact, their communication was excellent. When they came out to measure, the high tech equipment used took only a few minutes, and they were able to show us every nook and cranny detail, exactly as we wanted it. And we have a very large counters with angles. We visited the store and selected our quartz. The selection process and estimate was easy. The tear-out and install team of 3 were efficient, and knew exactly what to do. The cutdown of the raised bar was well done. Andre (our sales person) came out to inspect after the job. The quartz is stunning, and you can't see the seam. The measurements were PERFECT and I can't say enough about the professionalism, speed and efficiency of the entire process! my kitchen has been transformed, and it is beautiful. THANK YOU deBeer for an EXCELLENT experience from start to finish! VERY HIGH RECOMMEND!

Etheringtons was one of the first contractors to respond when we put out a feeler for work to…read morecomplete in the Sandy Springs area. Craig was warm, nice, and friendly the entire time. Craig came to my house and measured more thoroughly than anyone else that came. He provided mock ups of what he was going to do and what it would look like, which no one else did. He also provided recommendations as this was my first time doing a project of this kind and I was trying to handle both this and my wife's pregnancy at the same time. When the cabinets arrived, they were great quality, real plywood and he and his crew were able to get installation done in just a few hours. These are big cabinets and spaces to maneuver in and things look great. Of all the vendors I looked at, none were more organized, thorough, or helpful as Craig in listening to what we liked and getting back to us in a timely manner. Would 100% recommend to anyone looking for great service, great quality, and a fair price!

From the owner: Etheringtons are a locally owned start to finish custom cabinetry company that offer free estimates…read more, detailed computer generated design and technical shop drawings, color and hardware selection, manufacturing and installation along with many trade contacts for other aspects of your project. We specializes in custom cabinetry coatings , cabinetry refacing and real built from raw materials custom built cabinetry. We provide the puplic and commercial cabinetry companies with high quality cabinetry and finsihes. Message us today!

Dan has been my go to guy for several years. He has installed exterior doors, built in kitchen…read moreappliances (in granite!), extensive work on my eaves facial boards, and most recently, stucco repair. With every project his workmanship has been exceptional. Dan always arrives at the scheduled time, and completes the work within the estimated window. Finding a contractor this professional and reliable is rare. If you give JDM a project I am sure you will be as pleased as I am.

Never provided an update after initial review to take on my project. Stated that he could do the…read morework and then never heard from him again.

We made the mistake of using this firm for a kitchen remodel. As with other reviews, the Lack of…read moreCommunication is key., The misinformation, delays of more then 9 hours from promised times to arrive made this an unpleasant experience. She messed up the lazy Susan and that is virtually useless. No crown molding at the crest of the cabinet top, jeyy-rigged wiring, her kids/ boyfriends kids doing horrible hardware install. We made a big mistake going with Jennifer. We are now redoing the mistake, and our hope is that others can learn from our mistake and not hire Encore Granite.

From the owner: Countertops and Kitchen and Bath Remodelerread more

West Georgia Design Build did an awesome job on our kitchen and our 2 1/2 baths. Stacy was great…read moreon helping us decide what we wanted and in giving us different pricing options. These guys never blinked when we would come up with last minute changes which there were a few. We love our new kitchen and bathrooms!

I hired West Georgia Design Build to remodel at my residence. In the master shower the floor did…read morenot drain properly due to Dwight installation errors. On the third attempt, the floor now drains properly, but a large portion of the tile is now lighter than the initial tile that was not repaired. In addition, there are grout coloration inconsistencies on the master shower flooring. We had discussed with Dwight that we did not want to see a difference in installation if he repaired only half of the floor. The grout in the master shower niche was mixed incorrectly by hired help when Dwight left the worksite. It was applied with poor craftsmanship and overlaps individual tiles resulting in a sloppy finished product. In the guest bath remodel, the plumbing was not installed correctly. This resulted in water leaking on the exterior and interior of the wall upon our first use. The water ran down inside the wall to the lower level of the house. We had to discontinue use of this shower to prevent water damage until Dwight came out to repair the issue. They did not take caution when moving materials during the remodel resulting in damage to hardwood floors and two walls. Final clean-up was not satisfactory as they left unused materials in the yard, including small pieces of tile and chunks of hardened grout. Stacy never came out to review the final product and is currently refusing to come and make things right. We're very disappointed with the issues mentioned above. I wish I could report resolution, but cannot at this time.

We recently had 3 closets built in plus an added cabinet over the commode, and I couldn't be…read morehappier! We are new to GA but had used Closets By Design in our home in CA. I prefer their product to the their competitor as they have the bottom shelf below the clothes which they then build up from for more stability. I like having that clean surface at the base as it's easier to clean than having carpet there. Austin was the salesman who came out to the house and helped me to design my various spaces. I have to give him tons of kudos as he was super helpful throughout the entire process. The finished product looks SO great! I have to give a shout out to several of the guys specifically - I apologize that I cannot remember the first installer's name, but he worked so so hard getting all this done as it was kind of big job and I needed it finished before guests arrived that evening. I just have to just say thank you again for how hard you worked. Kendall (his assistant) is new with the company, but was so kind and helpful, especially near the end. I was panicking since I was having overnight guests arriving, and to have the beds mounding with clothes, nearly gave me heart failure. Kendall was on it, and generously offered to help me put it all away and was so meticulous that I couldn't have been happier for his help! Afterwards an adjustment needed to be done to my drawers so today José and Juan were sent out to service them. They were so professional and personable. They rapidly assessed what needed to be done and totally fixed my issue in no time at all. They were so courteous and cleaned up after themselves which is always appreciated. I love this company and am so glad I was able to get all this work done so I could finally finish unpacking! I can't recommend them highly enough!

Avoid Custom Closets of GA - Dishonest, Unethical, and Unreliable!…read moreI hired Custom Closets of GA in January 2023 and paid a 50% deposit ($5,900). Initially, they were professional, but after construction delays on my home, I had to pause the project. When I asked the owner, Jamason, if I could cancel due to budget constraints, he refused, claiming my materials were already cut and stored. He insisted that canceling would mean forfeiting my entire deposit, which was completely unfair. Fast forward to December 2023, when we were finally able to install the closets. On installation day, my superintendent informed me that the closets were cut on-site, contradicting Jamason's claim that they had been pre-cut and stored. Had he been honest about this, he could have extended some courtesy to a client dealing with major construction setbacks. The installation itself was sloppy and incomplete, with exposed areas where drywall was not leveled. I informed the installer that I would be paying 90% of the balance, holding the remaining amount until final corrections were made. Immediately, Jamason called me multiple times, demanding that I pay the full amount that day because his workers had a Christmas party that evening and needed to be paid. He mentioned he was leaving for Singapore for the holidays that night and needed the guys paid before he left. I'm not sure why any of that was relevant to me--at the end of the day, a job should be completed fully before final payment. I trusted him to finish the work, but of course, he never did. Till now, Jamason has not personally come to inspect the work or offered a viable resolution. When we finally moved into our home in December 2024, I noticed that one of the closets was missing an entire column of shelves that I had paid for. I contacted the company to either have the shelves installed or upgrade to a bank of drawers and pay the difference. The associate informed me that the drawers wouldn't match the original white and instead offered me a $300 credit for the missing shelves. Apparently, they omitted the shelves because a door would have swung into them--but as a paying client, I should have been notified and given options beforehand. Instead, they chose not to disclose this at all. Had I not personally reviewed the installation, I would have never received any credit. Final Interaction - Unprofessional and Unethical After the $300 credit offer, I reached out via text, the associate asked me to call Jamason directly. I politely declined, saying, "I'd rather not, thank you." Shortly after, Jamason called me and sarcastically asked, "Am I so scary to talk to?" At this point, I was already exhausted from dealing with this company. During our call, he rescinded the $300 credit, claiming they had stored materials for me--something he had never mentioned before. All materials were at the job site, so if there were any supposed storage costs, he should have addressed them upfront. I explained how unethical I found their business practices, how I was still waiting for a punch list of work to be completed, and how I had paid for missing shelves that were never installed. Instead of resolving the issue, he hung up on me. This company is dishonest, unprofessional, and lacks integrity. They fail to communicate, refuse to take responsibility for mistakes, and do not honor their commitments. If you value honesty, professionalism, and quality craftsmanship, I strongly advise you to take your business elsewhere.