I just needed to leave a review because I was blown away by the customer service I received! JP…read morewent above and beyond to take care of a problem we had with a product. It is not every day that a manager sees a mistake that was made and then not only makes it right but, makes it better. Thanks!

I had a wonderful experience at the store from the moment I called to the moment I got my floors…read moreloaded into my car and everybody was very friendly and willing to assist me with the choices. Darius was phenomenal. I wish everybody were just nice and friendly like employees at the store.

I had a very disappointing experience at my favorite HomeGoods located in McDonough Georgia, 1990…read moreJonesboro Road, McDonough, GA 30253. I visited this location around 11:00 a.m. My daughter and I have been frequent customers over the past few weeks as she redecorates her home. We have been delighted with the selection and quality of merchandise at HomeGoods, making it our first choice for home shopping. Over the last two weeks, we have purchased several items for her home, and during this visit, I was looking for a recliner for myself. Since I am on a fixed budget, this was a significant purchase for me, and I wanted to ensure I made the right choice. As I was browsing, I spent time sitting in several chairs, discussing my options over the phone with my daughter. While I was testing one chair in particular, I noticed an associate, later identified as "Joy," repeatedly looking in my direction. She would stop what she was doing and stare at me, making me feel uncomfortable. I mentioned this to my daughter over the phone, suspecting that the associate might have thought I was sitting too long in the chair or staying in her section for an extended period. As I tried to arrange transportation for the chair I was considering, I remained seated to prevent another customer from purchasing it before I finalized my decision. At this point, Joy approached the chair next to me and bumped the one I was sitting in while "adjusting" the adjacent chair. I ignored this. She then proceeded to reach behind and around me to a console table, invading my personal space, which I also chose to ignore. She eventually walked away but continued looking in my direction. Shortly after, she returned and said, "I am sorry, but I am going to have to disturb you; I need to put this chair over there," pointing to an area about ten feet away. At this point, I responded, telling her not to speak to me and questioning why she was asking a customer to vacate a chair they were considering purchasing. I pointed out that there were numerous other chairs in the store. She then asked if I was buying the chair, and I again asked her to stop speaking to me. She proceeded to call me "rude," which caused me to lose my temper. This interaction made me feel targeted and bullied for no apparent reason. Whether it was prejudice or another motive, I cannot say, but I know how it made me feel--uncomfortable, disrespected, and humiliated in front of other customers. Joy's behavior seemed to be an intentional attempt to pressure me into leaving the chair, making me uncomfortable by bumping me and reaching around me. When those actions failed, she outright told me to move. Another customer who witnessed this incident came to my aid, questioning why I couldn't sit in the chair and immediately sitting in the one next to me to make a point. The situation was so ridiculous that neither of us understood why it was happening. I was so shaken by this incident that I initially left the store without making a purchase. However, after recounting the exchange to my daughter, she convinced me to return and buy the chair because I genuinely liked it, however, I finally settled on another chair and made the purchase. I am unsure what actions were taken by the store management, because when I returned the next day, Joy was there. I wanted to share my experience with this particular associate and encourage anyone who has had a similar experience to report it to the store, as this is unacceptable. I feel that no customer should endure such treatment. Additionally, I noticed the following day when I returned to pick up my chair that the chair Joy had asked me to vacate had been moved back to its original location, further emphasizing that there was no valid reason for her to demand that I move in the first place. This experience has left me extremely disappointed in a store I have supported consistently.

I've always loved going in this store it's a wonderful place to shop, but something very…read moreunfortunate happened last time I was there. I've been looking for something in particular for a while. I finally found what I was looking for, or so I thought. It was a rather large painting but it had a scuff mark right in the middle of it. It wasn't a deal breaker for me. I took it up front along with some other items. I asked if I could get a discount since it had a mark on it because I could probably get it cleaned once I got home. I feel like it can't hurt to just ask. The cashier (very nice girl) called the floor manager up front to authorize the discount. The manager walked up and did not even acknowledge me even though I was talking to her. I was saying to her that I felt like I could get it cleaned up once I got home and that I wanted to see if there would be any discount. She ignored me and got a number 2 pencil out of a drawer and started erasing on the picture. I wanted to ask her to please stop! The cashier and myself were a bit shocked at this because the picture was very light colored and now had pink eraser marks on it and the paint slightly rubbed off completely. I'm not sure if she was just having a bad day or if she really didn't want to give a discount. I told her politely that the picture unfortunately now looked even worse and that I couldn't purchase it now. I payed for my other items and walked away very disappointed. I heard her call me back before I exited the store. I walked back over and she showed me the picture again pointing to the spot and said she could give me a 10% discount. I told her I would have liked to have the 10% before she did what she did. In a very upbeat way she said "okay then" with a smile. I was not smiling. It was not "okay" with me. I left very disappointed that day because that was the only picture they had like that. Her name was Jodie. I actually called customer service because this was just not right. They said they were sending me a coupon even though that is not why I called them. I never even got the coupon either. Update: I received the coupon in the mail. It was 10% off.

My experience with American Airless began with a significant problem, but the company deserves…read morecredit for how the matter was ultimately handled. I had an issue involving a Graco paint sprayer purchased through Amazon, and the resolution initially took longer and required more effort than I expected. My impression improved once American Airless began reaching out directly to address the problem. Scott followed up, responded promptly once we connected by email, and said he would have his team take care of the matter that day. A $624.49 refund was then processed, allowing me to consider the dispute fully resolved. The transaction was not seamless, and I would not characterize the original issue as minor. Still, American Airless ultimately took responsibility, followed through on the promised resolution, and brought a difficult situation to a satisfactory conclusion.

This was my first purchase from American Airless, and I honestly couldn't have had a better…read moreexperience anywhere else. The process was smooth from start to finish, the customer service was excellent, and the tool I bought was exactly as described. What really impressed me was the value -- I saved over 40% compared to the same tool at Home Depot. For a contractor supply company, that kind of pricing and service is hard to beat. Whether you shop through their website or on eBay, American Airless is a top-notch company. I'll definitely be coming back for future purchases and highly recommend them to anyone looking for airless paint sprayers, tools, and contractor supplies. I would highly recommend using this store for all your painting tool supplies!!

This is our favorite nursery in the area. Great selection of everything "Nursery"…read more The best part is the staff. Super super friendly, helpful and so very knowledgeable on everything with their plants, trees, bushes etc!! Also a great place to buy your Christmas tree . They are way not cheap so bring your checkbook. Worth it though.

Very well organized with knowledgeable people to help you. The isles are nice and wideread more

I needed some business cards for a friend last minute and Office Depot came through for me. As the…read morecard itself was already done, the Office Depot website was super easy to use and presented the step by step process from upload to final review. Being that I did the entire order online, I was in control of everything before it went to print which increased my confidence in the order. Once my order was placed, I set it for pick up at the Office Depot - Fayetteville location. I received the email when my order was ready and made my way to Office Depot - Fayetteville. The location was easy to find as it is directly on the main road. There is ample parking and easy access on and off the roadway. Walking in, the Office Depot - Fayetteville location is huge. The light was bright and vibrant and the store was super clean. I made my way to the print area, provided my name, and boom. My order was waiting on me. Yesssssssss. Talk about easy and convenient. I checked my cards and they looked amazing. The bleed area was spot on and the prints looked exactly like they did online via the sample provided. The young lady who assisted me was super nice and made the transaction that much better. If you are able to do your ordering online, I say do it. It's quick, easy, and straightforward. And the pick up process is truly a pick up process.

I am filing a complaint regarding a very disappointing and unprofessional experience at an Office…read moreDepot location in Fayetteville,GA. On the same day of purchase, I bought an HP printer cartridge (HP 934) and realized shortly after opening the outer packaging that I had selected the wrong model. I had my receipt and returned to the store within hours to request an exchange or refund. Despite the product being unused and in resellable condition, I was met by a store representative who was not only unhelpful but also dismissive and rude. I was told that because the box had been opened, they would not accept the return--without any attempt to offer an alternative solution, such as an exchange or store credit. What made the situation worse was the tone and behavior of the staff. Instead of trying to assist or de-escalate, I felt rushed out of the store and treated as if I had done something wrong. There was no effort to provide customer service or uphold basic professionalism. This experience raises serious concerns about Office Depot's customer service practices and return policies. A same-day return with a valid receipt for an unused item should not result in this kind of treatment. Policies should be applied with reasonable discretion, especially when the product is clearly unused and the mistake was immediately addressed. I am requesting that this situation be reviewed and that Office Depot take steps to ensure: a. Staff are trained to handle customer concerns professionally and respectfully b. Reasonable accommodations are made for legitimate same-day return situations c. Clear and fair return policies are consistently communicated and applied As it stands, this experience reflects poorly on the company's commitment to customer satisfaction and basic business ethics. Please refrain from using them as they're stacking up the wins with unethical practices.

I absolutely love Ross! There's everything here ! From women's clothes, men clothes children's and…read morenewborns! I came here for a nice and simple outfit and found so much more. There's paintings, furniture, kitchen items, even food! Shoes, mirrors, dog beds, pillows and comforters. There's literally everything you need at Ross. I love this store!

It's too bad that people tend to write reviews only after they've been disappointed in some way. I…read morehave been shopping at the Conyers Ross for almost 15 years and have never had a bad experience that I can remember. The staff is friendly, respectful, efficient, accomodating and helpful. The manager is super professional with excellent follow-up. This store is organized and clean - I have never seen things strewn about like I have at some other metro Atlanta locations. This is my go-to store for just about any household item. I have found so many great things here over the years: unique lamps, accent tables, wall art, cushions, and other decor; good deals on limited edition perfumes, great-smelling imported soaps and beauty items; great deals on sexy dresses, professional suits, shoes and handbags; an array of electronic and phone accessories, automotive and pet supplies, toys, journals, dishware, glasses, kitchen gadgets, linens, bathroom accessories; and a plethora of some of the best organizing containers I've seen/acquired. Their prices often beat Amazon and even eBay. Also, they are open late. When I need something after the mall has closed, after Marshalls, TJ Maxx, and even Target have closed, Ross is still open. What's not to love? The only caveat is that the inventory is constantly changing with many one-of-a-kind items (or very few), so if you don't purchase a desired item the first time you see it, there's a good chance it will be gone the next time you come.