It's been a while since I've been made to feel so unwelcomed upon entering a store. Perhaps it was…read moremy cutoffs. While BM has the color I've been looking for, I'll have to weigh the inconvenience of driving elsewhere to get my paints since I've reached the point in my life where I don't spend money where I'm not wanted. If you're new to Buckhead, skip this paint store!

The best! Chris and team helped me when I had a paint job go terribly wrong. They brought their…read moreteam of experts over to make sure it wasn't the paint, and of course it wasn't. He also helped me with finding a new painter and making sure I was taken care of! Truly went above & beyond for us! What a great local business to support for any paint / wallpaper needs.

This paint store is super high.. Don't buy nothing that you might need to return or exchange…read morebecause they will find every reason not to exchange it. the workers just stand around like zombies. Never will buy from this store again!!!

As a customer that frequents this place every single day I have to say their customer service is on…read morepoint! Above and beyond must be their motto because they truly go that distance not just for me but others who Insee them interact with. Small town feel of customer service where they get to know their customers by name is hard to find in a huge city. Hope they never close!

The best paint store in Atlanta! Family owned so you always run into the same knowledgeable people…read morethere. Great prices, super quick even for big orders. The owner is happy to answer and all questions and give tons of painting tips! Truly a neighborhood experience with top tier products.

Customer service is fantastic and their paint was top notch. We took a color from BEHR's line and…read morethey mixed it for us. We were out the door with 3 gallons of paint in less than 20 minutes.

Ronaldo, Karen and Maria where very friendly and helpful what a great staff!!! They made my…read moreshopping experience super easy.

Good product inventory but you really need to know exactly what you want/need. The staff was not at…read moreall knowledgeable.

Excellent customer service - no VOC paint…read more This is my first paint job using Benjamin Moore. SW recently discontinued their Harmony No VOC paint and and their rep sent me to Benjamin Moore since they have several No VOC paints to choose from at various price points. When I drove up at 2:30pm on a Monday the place looked closed. But as I walked up Tom Jr open the door for me and I quickly understood why they have such a high rating. This place is like the Cheers of Paint stores. They know their customers and they want to make sure you get what you need. I am very indecisive when it comes to paint and Tom Jr answered ALL my questions, gave me some things to think about and provided recommendations without any pressure to buy. The next day I called ahead to place my order, paid and everything was loaded into my trunk. Wow! This place is a whole vibe, if you need paint get it from here.

Absolute top notch service and products. If you're looking to buy paint ITP, on the westside, in…read morethe west end, or in the metro- then this is your place. My husband and I, naively, embarked on a westside home rehab/renovation journey. Every wall and ceiling of the interior needed to be painted, and the exterior needed paint too. And I'm super picky about paint colors, finish, and quality. So I had lots of selections to make. I made LOTS of trips to Benjamin Moore Paint/Southwest Paint, and on every visit I was treated with friendliness and helpfulness. The service is top notch! They were eager to give their advice AND they would escort me and my many samples to my car, after I made my purchases. This is an absolute gem to have in the area. West End, is truly the best end.

John Gregory helped me with my project start to finish. from color selection to finding the…read moreperfect team to paint my house, John and his team were there every step of the way. The quality is top notch! I HIGHLY recommend Inside Out Benjamin Moore for any painting needs.

Great experience from start to finish. Helpful and knowledgeable. Would recommend for all your…read morepainting needs. Will definitely be a returning customer.

It has been hard trying to pick paint colors out for the last year. However, I was in the area and…read moredecided to stop in and purchase some more paint samples and I was pleasantly surprised by the customer service I received and how the sale associate Beonka took the time to help me. I greatly appreciate her taking the time to listen as well as make suggestions regarding paint colors and formulas. Job well done and I wish her all the best in the future.

I needed special stain for my deck. I spoke with a sales person there who told me that if I bring…read morea sample color, they could match the wood stain for me. When I went there. I was told that that I misheard or misunderstood. They told me I could take a color and see if it matches and bring it back if I don't use it. I did that when I brought it back they said that there are only certain colors they take back but not the one I picked. Very frustrating encounter all around and they were unreliable for accurate information. Will not use them again.

Just left Ace Chastain and had the pleasure of working with Pete. He was extremely helpful,…read moreanswered all my questions, gave me great advice, was postive, upbeat and very well mannered. I told him he was raised right! Kudos to Ace Chastain for finding, hiring and retaining such an outstanding individual.

Really frustrating experience with a coupon they sent me: spend $100 save $20 or spend $75 and…read moresave 10. My cart comes up at $120 and I try to use the coupon. Neither will work. The cashier says it because of some charcoal in my cart but can't tell me why. So I cancelled everything except $8 of potting mix and walked out to car and ordered everything else (grill related), and found that Amazon is actually cheaper overall...especially without the coupon. I try to support my local businesses, because I'm a small business owner myself, but this was a terrible experience. The cashier was so indifferent. She didn't say sorry or try to explain or anything. She didn't care whether I did my business with Ace, so I guess I don't either. Management, you should really hire and train better. This was 3/31/23 at 9:27 am. (See my prior review from 4 years ago - I've been a long time supporter, and your cashier just cost you the business of a neighborhood resident, your target market. )

Good selection and knowledgeable staff. I go there for all of my painting needs. Easy parking and…read moreentry.

Only place I trust to have colors matched. I've been painting murals and specialty finishes for…read more30 years. I've been coming to them for 20 years. David and his guys know paint unlike others that only read labels. Excellent product knowledge!