Ronaldo, Karen and Maria where very friendly and helpful what a great staff!!! They made my…read moreshopping experience super easy.

Good product inventory but you really need to know exactly what you want/need. The staff was not at…read moreall knowledgeable.

One of my favorite Ace locations -- the one with the big purple... Rooster! Ha, you probably…read morethought I was going to say something else. Jokes aside, this store is solid every single time I come in. I always find exactly what I'm looking for, which is saying a lot for a hardware store when you're mid-project and already annoyed. The layout makes sense, it's well stocked, and I'm rarely wandering around aimlessly. What really seals the deal here is the staff. The employees are consistently friendly and genuinely helpful. Special shout-out to Otis, who helped me resolve a dryer issue in a matter of minutes. No upselling, no confusion -- just quick problem-solving that saved me time and frustration. This is one of those neighborhood Ace locations that actually lives up to the reputation: knowledgeable staff, dependable inventory, and a little personality to go with it.

I visited here on 6/26/2026 for the first time. I passed this location countless times now this…read morelocation is the closest one to me. I've been to the Tucker GA location previously. Immediately after I enter the door the cashier asked can he help me and I said yes and explained what items that I was looking for. He told me to check out 2 isles for items one was there the other was somewhere else another employee on a different isle showed me exactly what I was looking for.Good product for sensitive skin.The cashier also asked me did I have a Ace Hardware card which I didn't. At the other location I was not asked about it at all. Great customer service from the employees here. Pull up and check them out for yourself. Definitely worth the trip not a disappointment.

Excellent customer service - no VOC paint…read more This is my first paint job using Benjamin Moore. SW recently discontinued their Harmony No VOC paint and and their rep sent me to Benjamin Moore since they have several No VOC paints to choose from at various price points. When I drove up at 2:30pm on a Monday the place looked closed. But as I walked up Tom Jr open the door for me and I quickly understood why they have such a high rating. This place is like the Cheers of Paint stores. They know their customers and they want to make sure you get what you need. I am very indecisive when it comes to paint and Tom Jr answered ALL my questions, gave me some things to think about and provided recommendations without any pressure to buy. The next day I called ahead to place my order, paid and everything was loaded into my trunk. Wow! This place is a whole vibe, if you need paint get it from here.

Absolute top notch service and products. If you're looking to buy paint ITP, on the westside, in…read morethe west end, or in the metro- then this is your place. My husband and I, naively, embarked on a westside home rehab/renovation journey. Every wall and ceiling of the interior needed to be painted, and the exterior needed paint too. And I'm super picky about paint colors, finish, and quality. So I had lots of selections to make. I made LOTS of trips to Benjamin Moore Paint/Southwest Paint, and on every visit I was treated with friendliness and helpfulness. The service is top notch! They were eager to give their advice AND they would escort me and my many samples to my car, after I made my purchases. This is an absolute gem to have in the area. West End, is truly the best end.

This paint store is super high.. Don't buy nothing that you might need to return or exchange…read morebecause they will find every reason not to exchange it. the workers just stand around like zombies. Never will buy from this store again!!!

As a customer that frequents this place every single day I have to say their customer service is on…read morepoint! Above and beyond must be their motto because they truly go that distance not just for me but others who Insee them interact with. Small town feel of customer service where they get to know their customers by name is hard to find in a huge city. Hope they never close!

It's been a while since I've been made to feel so unwelcomed upon entering a store. Perhaps it was…read moremy cutoffs. While BM has the color I've been looking for, I'll have to weigh the inconvenience of driving elsewhere to get my paints since I've reached the point in my life where I don't spend money where I'm not wanted. If you're new to Buckhead, skip this paint store!

The best! Chris and team helped me when I had a paint job go terribly wrong. They brought their…read moreteam of experts over to make sure it wasn't the paint, and of course it wasn't. He also helped me with finding a new painter and making sure I was taken care of! Truly went above & beyond for us! What a great local business to support for any paint / wallpaper needs.

Kevin runs this store like a seasoned professional! Known him for years and love the staff customer…read moreservice. The can have my business anytime.

Awesome coffee and service with a smile. The employee working the counter was knowledgable and…read morefriendly. They also have the best coffee here.Quick and friendly.

I'm the middle of Grant Park on the corner of Loomis and Memorial sits this well kept, well stocked…read moreand overall great neighborhood Ace Hardware known as Shep's! I am rarely on this side of town, but recently stopped here on the way back home in an effort to avoid the big box stores for a small item I need for a repair. Shep's turned out to be the exact place I needed it to be and I was able to scoop up what I was after and head home without stopping anywhere else! When you first arrive you may see parking as limited and street only, but given their location and attachment to the next door market, they share a covered parking garage that provides you plenty of parking! But if street parking is your thing, there is plenty of that as well. When I arrived, I was greeted immediately by an associate who promptly took me to the aisle I needed and helped me find the product. He was very friendly and helpful on the floor and then escorted me to the registers in the back to ring me up when I was ready. In between the goods and the register, I did walk around and explore a little and I was impressed with their selection of items, the flow of the store and the overall cleanliness as well. Overall, this is a solid neighborhood Ace Hardware. While it sadly not in my neighborhood, I certainly could see myself swinging back in if the need ever arises again, until then I will happily recommend Shep's to my friends in this area of town!

The employees at this location truly operate by the value- The helpful place. This is a smaller…read morelocation but neatly organized, with everything one would need for their home project diy or pro. The staff is attentive and provide valuable insight. I walked in looking for sand paper like a rookie and picked one that goes like a belt on the tool however I was looking to use it by hand. The staff members approached me and helped me pick the right one with correct coarseness for my project. The checkout process was a breeze and they helped me learn and signup for their rewards program. I'm glad this is my neighborhood Ace Hardware. There is ample of parking besides the store. It can be seen from regular traffic. They offer plastic free packaging. Shopping is a pleasure here, kudos to staff and a management.

Great art/mural shop in Atlanta! Best prices for supplies in the city. Variety of top brands of…read morepaint! Awesome customer service! Glad this spot opened up. They are for the people!!

Location is dope right near krog tunnel. Dude knew his stuff n gave me a discount even. gOnna try…read moreout some Loop and Dang cans. finally Atlanta has a Graff shop