Cancel

    Open app

    Search

    Crate & Barrel

    3.9 (69 reviews)
    Open • 10:00 am - 6:00 pm

    Crate & Barrel Photos

    You might also consider

    Recommended Reviews - Crate & Barrel

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Brooke G.

    Some of the staff at this location in particular have been working here for over 25 years. They remember before Crate & Barrel was bought, when it was located IN Lenox and had a far better, bigger footprint. Have stories about the mall. My parents actually built the current mall back in the 80s when I went from an outdoor mall to what we have now, and I have worked there in many different stores. So it's fun for me to talk with them about the history. As a location, it's sort of meh. For me personally, this location just never gets the items I would like to see in person from online. Like NEVER (would it kill you to bring some of the Athena Caldrone collection here - especially when the stock image online are so inconsistent). So that's frustrating. And there have been instances in the past where it says there is an item in store to view, we drive there and it's not there after all. I also miss the old glassware collection being in one space in the front all together. Now that they moved back the space is larger but it's not all together so finding pieces isn't as easy and if feels like they have signifcant less of each collection )(or of the collections as a whole) than they used to. And where some of the staff is wonderful, helpful, and interesting, a lot of the staff isn't. And I mean like actively going out of their way to avoid customer interaction. On my last visit, I had to ask 4 different associates for help reaching an item that was too high up for me (and breakable). The first 3 either ignored me or were busy with someone else and decline to just grab the item. The fourth, who wasn't in fact a store employee, but actually a part of the visuals team, stopped what he was doing to reach the item, then saw that it had a lot of finger prints and went to the back to get one in a box for me. Then helped me check out and unboxed it and repackaged the item into a gift box (it was a gift) So this one can be great, but it can also be not so great. Very dependent on who you work with and what you're looking for.

    Teresa H.

    Came here to say for their wedding registry event! Loved that they had this event to help newly engaged couples to navigate what to do with their registries! All the staff was helpful and very knowledgeable on everything from tableware to bedding. This event started before the store officially opened so that very helpful to get individual attention and time and space to move around to pick up all the glasses and silverware and things one must put on their registry. They had us try a Nespresso maker, and there was a Shun knife demo. They also had OJ and lite snacks at the event too which made it very welcoming

    Crate and Barrel storefront at Shops Around Lenox.
    Kevin C.

    I love shopping at this Crate and Barrel. Not only do they have items stocked on shelves or on bins, but they also have displays throughout the store that show customers just how nice their home can look with Crate and Barrel items. Just about everything sold here is of high quality. Yes, many items are expensive, but many other quality items are very reasonably priced, so you CAN furnish your place with nice things and not have to take out a loan to finance your updates. Finding parking at Shops Around Lenox in the lot in front of Crate and Barrel can be challenging, especially during the weekend when the weather is nice. There is additional limited parking underneath the store, and customers can park below and take the elevator directly up into the store. Employees follow Covid-19 guidelines: they wear face masks, hand sanitizer is available near the door, and signs are on the floor indicating where customers should stand in order to practice social distancing. When I was in the store, I noticed that all of the customers I saw wore face masks. Most of the times, when they're not too busy, the employees greet customers and ask if they need any help. If you do need help, the employees will generally go out of their way to help you find whatever item(s) you're looking for. I was looking for a rectangular serving dish and found one at a very reasonable price. Employees at the register will happily wrap fragile or breakable items with paper or bubble wrap and place it either in a sturdy bag with handles or in a box. Quality all around!

    delivery tracking

    Let me start by saying. Believe everything you hear about this horrible company.This was my first and last purchase from Crate & Barrel EVER. I'm a CB2 customer.I've gotten several pieces from there. Both stores are owned by the same company. What happened to me at C & B has never happened at CB2. I wanted a cadenza for my condo out of town. I saw a " final sale" item I was interested in online. On February 03,2024. I went into the Buckhead location to make the purchase and set up delivery to my out of state location. No problem. The store manager assisted me. He showed me the computer monitor where the item was available in my area. We set up the delivery date for March 12 when I would be back in Philadelphia to accept the delivery. Condo buildings require companies to submit a (COI ) certificate of insurance prior to delivery. The sales guy put all of my building delivery instructions into the system. It was on my receipt. The week before delivery. I noticed no one from Crate & Barrel contact me or the building management about the COI. I decided to reach out to customer service. I was told the request was being submitted and it'll take 3 day. Are you serious? I've had CB2 submit it in an hour and West Elm did it within 20 mins. The COI was never sent to my building. Now we're 4 days from delivery and I have my flight out of Atlanta on March 10. Again delivery is March 12. I called the customer service department two more times inquiring about the COI. I was told the same LIE call after call. CERTIFICATE OF INSURANCE WAS NEVER SENT. I received a call Friday March 8 to confirm my delivery date (voicemail) and a text message the morning of delivery. 20 mins after I received a message saying your item is OUT FOR DELIVERY with a link to track the delivery driver. I get a call from the delivery company (outside contractor) saying my furniture won't be coming today with a lie she was told to tell me from C&B. Crate & Barrel held my money for almost 6 weeks knowing they sold an item that was already paid for and being held for a customer and no one never called me. It was a final sale item and wasn't being restocked. The manager at the store told me they had 3 price increases since the pandemic and this is how C & B treats their customers. I'm guessing they never sent the COI because the customer service reps I spoke with could see that there wasn't any items to be delivered and not a single one of them said anything during my three calls. I booked a flight to Philly for nothing. I had already paid it out on my credit card. American Express gave me a credit within 2 days. Update: My response to the corporate generated response. F off B. It isn't genuine. Just for show. Why should I be reaching out to you? If you had any respect for your customers. This wouldn't have happened and someone would have notified me in advance. Instead you guys took my money and resold a paid for item. Damn crooks. The damage is done. Bye.

    Samantha D.

    Literally the best shopping experience I have ever had and that's all attributed to Ms. Gloria! We were greeted with the most welcoming smile. Gloria was the sweetest-- simply phenomenal customer service. I mentioned that what I was purchasing was a gift and she went ABOVE AND BEYOND, wrapping it up in a box and making it really special (and including the gift receipt). It seems like you don't find customer service or joy like this in retail any more- and it was so refreshing to see someone loving what they do. The other employees were lovely and seemed to be really helpful, too. There is none like Ms. Gloria!! I will be going back for my Christmas shopping & gifts!

    Front entrance
    Shamika H.

    The store atmosphere looks very pleasant and chic. Has an air of elegance. The prices are on the higher end, but the appearance of the quality of products seem to justify including the area this store is located in. The staff did not greet me nor seem to greet anyone entering, but that does not necessarily mean that they lack pleasant hospitality and just may be allowing customers to observe quietly without distraction similar to a library experience. There are a plethora of options from furniture, dishes, to appliances in what seems to be exquisite quality.

    Crate & Barrel
    Evan G.

    This Crate and Barrel location in Atlanta is a well managed Crate & Barrel that has a good selection of different quality items.I have been happy with all of the purchases that I have made from here and they have worked out well. Good experience shopping here.

    See all

    Photo of Brian H.
    1707
    980
    7658

    1 month ago

    Business owner information

    Photo of Crate And B.

    Crate And B.

    Helpful 2
    Thanks 2
    Love this 2
    Oh no 0

    3 months ago

    Business owner information

    Photo of Crate And B.

    Crate And B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Crate And B.

    Crate And B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Crate And B.

    Crate And B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Crate And B.

    Crate And B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Crate And B.

    Crate And B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kevin C.
    792
    1126
    9261

    5 years ago

    Business owner information

    Photo of Crate And B.

    Crate And B.

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    1 year ago

    Business owner information

    Photo of Crate And B.

    Crate And B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A Q.
    3
    101
    79

    2 years ago

    Business owner information

    Photo of Crate And B.

    Crate And B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    I had the best customer service with Tony. Extremely patient and helpful! Store has big selection.

    Business owner information

    Photo of Crate And B.

    Crate And B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Crate And B.

    Crate And B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    This is my go-to locations for pick up orders. Their customer service is always great and the store is kept organized and clean.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Shani H.
    946
    1390
    2449

    5 years ago

    I really like this location. Plenty of parking, very well organized and the staff is extremely helpful.

    Helpful 2
    Thanks 0
    Love this 3
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Evan G.
    128
    4800
    28754

    4 years ago

    Business owner information

    Photo of Crate And B.

    Crate And B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of H H.
    0
    14
    0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Crate And B.

    Crate And B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Crate And B.

    Crate And B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Crate And B.

    Crate And B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Crate And B.

    Crate And B.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    19 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0
    Photo of Blake B.
    145
    293
    235

    19 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    6 years ago

    Business owner information

    Photo of Crate And B.

    Crate And B.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    18 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    18 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    19 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    17 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    18 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    Page 1 of 2

    Ask the Community - Crate & Barrel

    Review Highlights - Crate & Barrel

    “I have to say, this new location (outside of Lenox Mall) is very welcoming and accessible.”

    Mentioned in 5 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Furniture Stores 6,158 times last month within 15 miles of this business.

    Verify this business

    Kaboodle Home - S.eifrid art. I really want this piece for my living room!

    Kaboodle Home

    4.5(24 reviews)
    7.4 mi•East Atlanta Village
    •$$

    During my time in EAV I had the opportunity to stop in Kaboodle Home and my life will never be the…read moresame. Kaboodle Home is a store of amazing furniture, fun, fixings, and finds. Walking in, you would think it was a regular furniture store, however, as you go deeper within ALL of the goodies and hidden gems jump out at you. Making good use of the space, the store has a great flow for traffic in and out. The center of the store serves as the main traffic point which allows you to take in everything on either side of you. As a lover of timeless pieces, I have fallen in love with their selection of antique themed glassware. Along with my glassware find, Kaboodle Home has an assortment of local artwork that is gorgeous. When I say there is something for everyone, I literally mean that. Though I went in just to take a look, there was a collection of Black Woman inspired planners. As Shaunda is a black woman who is a lover of planners, can you guess what her Birthday gift was??? I ended up with a 2025 Planner and a Fun Magnet for her gift and she lovedddddddd them. While making my purchase, the service I received was amazing. Though it was a quick transaction, the care of my items and pleasant tone presented by the cashier made my Kaboodle Home an even more enjoyable experience. With service, decor, design, and craft all having a strong presence within Kaboodle Home, I will be back next week for some more items. LoL. This is the kind of store you come to over and over until you have one to three of everything. Ha!!!! Oh yeah, they have clothes too. I sent a few T-shirts that captured my attention. With all that said, let's plan my next trip: 4 Glasses, 4 White Plates, T-Shirt, 1 Painting, 2 Year Mini-Planner for me. Ok. That'll hold me for two weeks. Lol. If you're in the area, make sure you stop in to Kaboodle Home as I'm sure you'll leave with a few things.

    I stopped by this past weekend with a couple friends and I loved it here. We had fun checking the…read moreplace out. Sooo many cool pieces of art. If you have the money for it, you could get an incredible main piece for your living room or what have you. Just look at the Frida Kahlo and Marilyn Monroe pieces. I didn't take any pictures of it but they had a nice selection of vintage clothing and jewelry (on top of their art and furniture.) I found an old HardRock shirt that I loved and had to get. I bought that and a nice ring. My friend bought a necklace. While some of the art is expensive, I think everything here was reasonably priced. The expensive art pieces were incredible and genuine. If you want great art there will be higher prices for that of course. Regardless of how rich you are, there is a nice selection of clothes, jewelry, and other small items/decor. You will most likely find something cool here within your budget. I loved the music playing, loved the vibes in general. The man who checked us out was friendly. I'll definitely be back at some point to see what new things pop up there.

    Photos
    Kaboodle Home - Wisdom art from Kaboodle. :)

    Wisdom art from Kaboodle. :)

    Kaboodle Home
    Kaboodle Home

    See all

    Westside Market - Earrings

    Westside Market

    4.1(75 reviews)
    5.0 mi
    •$$

    Earrings and Things #109. Went here to support my co…read moreworkers new booth!! Amazing earring and things. She has beautiful selections and an awesome personality! Not only were her things one of my must buys but the other 300+ booths were absolutely stunning . Ther is something here for everyone from vintage to hand crafted, boho to city stylish the atmosphere was amazing and the ambiance was so inviting I wanted to open my wallet to everything but they way my checking account is set up not everything at once. Stop on by the trip is worth it!!!

    I fell in love with Westside Marketplace at their Toco Hills location a few years back. Because…read morethere are hundreds of storefronts from different artists/collectors/entrepreneurs, the experience is always unique. However, regardless of whether you're looking for vintage books, furniture, artwork, jewelry, clothing or any this ing in between, you are going to find some good options or inspiration by walking around Westside Market! Today, I only bought a jumper for my 4yo but I was definitely tempted to get more. It's been a little while since I've gone to the Toco Hills location but this location seemed to have more black-owned vendor spaces (of course, I can only base this on the storefronts that had clear signage of the owner). My only complaint is that many items seem slightly overpriced. Like I passed over a few times that seemed about 20% too high.

    Photos
    Westside Market - What was left

    What was left

    Westside Market - Earrings

    Earrings

    Westside Market - BEAUTIFUL framed prints on canvas in one of the "storefronts"  LeroyCampbellOriginals.com

    See all

    BEAUTIFUL framed prints on canvas in one of the "storefronts" LeroyCampbellOriginals.com

    Crate & Barrel - furniture - Updated September 2026

    Loading...
    Loading...
    Loading...