Horrible customer service. I made a purchase online and was given an estimated delivery date. I called the day before estimated delivery date because my order status stated one item shipped but 2nd item was pending ship. I only ordered one item. I was told my item was on back order and no time was available when it would ship. I asked why I wasn't notified and was told they only send emails to confirm order and when it ships. read more

I came to take advantage of their 25% off sale and they actually had a few things on clearance, but they were not putting the 25% on top of the sale prices. They also have a 10% off Teacher discount, but again, they're not putting that on top of the 25% off sale. Nonetheless. I found a few things that were worth getting for the markdown price, which was usually more than 25%. Everyone at the store was very helpful, very professional. I definitely like coming here when I need very specific storage items because they have everything. I will say they are on the pricier side so check Amazon and Target if you are on a budget because they may have the same thing or something similar for a cheaper price. But there are just some things that you can only find at The Container Store. read more

The Container Store - Home Organization Near Me - Atlanta, Georgia

I spent almost $10,000 on 4 closets that are incorrect and not installed and no one has contacted me to get this situation rectified. I worked with Alyssa Gerald on 3 reach-in closets and my primary walk-in closet. She incorrectly took the measurements. I self-installed the 3 reach-in closets and wondered by the materials didn't fit perfectly but I made them work. On Tuesday, Nov. 26, the contractor came to install my primary walk-in closet and let me know that the measurements were incorrect and that he couldn't continue the installation. I called the installation service, the Store, and Alyssa and was told that the store manager would address my concern--I still haven't received a call, email, or text. Alyssa called me to tell me that her "tool didn't calibrate the measurements correctly" and they'll redesign the closet free of charge. I asked for more of a discount because my other 3 closets were also incorrect and I had planned to have my closets completed by thanksgiving and this is an inconvenience that no one is treating as urgent when I've spent almost $10k. She said her manager would get in contact with me directly--I still haven't been contacted. If I'm not contacted by Monday, I'll be looking into taking legal action because I've spent too much money to be ignored and to have the agreement I signed breached by TCS. read more

Outstanding Service. Great manager. Great installation. Definitely buy from them. Good pricing.

After several months finally got everything done the way I wanted and paid for. My advice no matter what ya get have them come out to house and do measurements. Our initial design was complete it was done in a different brand than what we were looking at but were told didn't matter as it's design same. After some tweaking finally got it to what we thought we were getting. After paying and installer came, nothing matched up. Back wall they didn't account for outlet which I told them (had measurements of it from floor to outlet and picture). There were wire basket with wood face which we were told in the initial design they were full wood as we have cats and our concern is that the hair get into basket and on clothes. We had another call to discuss redesign with a "Senior Designer" which all she kept saying is even with wire basket no bed hair would get in there as she has pets. It currently does allow pets hair in. She redesigned it and in design there were still issues with measurements after I asked again to have someone come out to measure. After escalating this to management I was paired with Emani, she came out measured. Heard every concern and tried her best to address it. Worked with my tight schedule to make sure she was there when I was. After she redesigned it and Clarence (installer who is amazing please request him) came out and fixed it. It was perfect. I have pictures before and after. The final product is what we asked for and measured for several times with pictures and diagrams and several conversations. Overall if you plan to spend this money no matter how much the in store designer say measurements are not needed (even if you measured three times and took pictures of everything) please request it. And request Emani as she will take care of you tremendously and Clarence to install as he is amazing. read more

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I always enjoy going to the container store. So many options available for each room in your home. This location had what I needed in stock per the website but did not when I actually arrived. It's generally pretty accurate but not this particular day. Even when in the store it still reflected a certain amount available when it wasn't. I still ended up buying something. Kind of hard not to. Lol. We needed up with the same cashier as before. She was very personable and told us about the Netflix shows like Sneakerhead that highlights the containers used for sneakers. We will definitely be back. read more

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Do I love this store, yes. But let's keep it real. This place IS NOT cheap. I like it because I splurge for beauty on some things and they offer me that. Nice employees. Great parking. Great when I want to be a little extra read more

The Container Store - Interesting bathroom hooks - Home Organization Near Me - Atlanta, Georgia

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The Container Store on Peachtree Road in Atlanta is a great place to go for all things storage when you need more product. I really like the location and the selection that they have available here. I have been happy with all of the purchases that I have made from here and it has made a difference. read more

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Very large store, hardly any employees around to help. Only 1 person at checkout. We had to hunt down an employee to help us who said she was helping someone else. She never did come back to help us, as promised. read more

The Container Store - Home Organization Near Me - Atlanta, Georgia

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I have a lot of shoes and their front drop shoe boxes are sturdy, aesthetically pleasing, and make it easier to see my inventory. I recently was given the wrong color boxes, but when I called and spoke with Paul, the manager there, he was apologetic and extremely helpful in me getting the right kind I ordered. I will continue my business here due to his kindness and professionalism alone! read more

So yeah, I love LOVE the Container Store. I can't say that I always understand some of their bizarre inventory, who is buying a six pack of milk bottles?! Anyway, this one in Buckhead is great and has all the basics which I came for. My whole theory of organizing / cleaning is buy lots of transparent boxes for your closet and stuff all your junk in there. I guess the key is not just over-stuffing boxes randomly but categorizing stuff into distinct spaces like say, receipts or notebooks or external usb drives, where you keep all your uh.... family videos and important work stuff. ;) Oh yeah and a label maker. That way, I just walk into my closet and instantly find whatever I need, while my rooms remain clean and uncluttered. That's just me. The place has all sorts of different storage and containers which suit different needs and lifestyles. read more

In late 2012, The Container Store in Buckhead moved from its longtime spot near the corner of Peachtree and Piedmont to the old Borders space at Peachtree and Wieuca, across from Target and catty-corner from Phipps Plaza. This location is bigger and better. It's two stories and has more parking, which sometimes was hard to come by at the old location. The Container Store is perfect for anyone moving or reorganizing their home or office. If you're looking to maximize the amount of space in your room, closet, pantry, kitchen, bathroom, garage, or office, odds are you'll find a product here that will help you achieve it. Unlike a store such as IKEA, the quality of most products at The Container Store are superb. The better quality comes at an increased price, but the prices aren't unreasonable. I purchased an elfa brand custom drawer set for my closet at home for under $150. I love it. elfa is a Swedish company owned by The Container Store. In the U.S., you can only find elfa products at The Container Store. My drawer set consists of 4 runner drawers with a white melamine top. It's worked out perfectly for socks, underwear, shorts, and T-shirts. Some simple assembly was required. Not only have the drawers been useful, but the white top has unexpectedly functioned as additional temporary storage space for me. The quality of elfa materials is definitely one or two steps above what you'd typically find at a retailer like IKEA or Target. It's solid, well built, and durable. It looks and feels great too. The individual drawers slide in and out of the frames effortlessly, almost as if they're gliding on air. I did accidentally break one of the back-stop pins shortly after installing the drawers (I pushed one of the drawers back in too hard), so that was disappointing. Other than that, I've been pleased. The storage solutions offered are highly customizable. Case in point, for the elfa drawers, they have a planner which you can use to customize all aspects of the unit including color, height, width, materials, top, bottom, stops, and label holders. When in doubt, ask an employee. They are friendly and helpful. Some Did You Knows?: The Container Store is consistently named one of the "100 Best Places to Work" by Fortune magazine. The Atlanta store was the first store to open outside of the company's home state of Texas. read more

I really like this place. It reminds me of IKEA but is totally decided to making functional storage. Their are always plenty of associates walking throughout the store that ask if you need assistance. They will even help carry (and load) large items in your car. (Be sure to check their app, it usually has a 15% off coupon). read more

The Container Store - Bookcase (but I use it as a snack case!) - Home Organization Near Me - Atlanta, Georgia

This store speaks to the OCD in me. And it satisfies it all! Then I see the price and I normally lose my high lol. I visit here and the workers are so nice and helpful. The Iris Drop Box is sold here and they always have them in stock read more

Honestly not impressed. The computers were always slow or not working so we had to come back like 3x. Our work was never actually saved so we had to go over the closet multiple times with people. They forgot 2 parts during our installation. With the amount of money we paid it should be perfect. read more

I mean. I guess. This was my first time here. I am the type of guy who thinks less of storage items or containers. I will stack papers in the corner and pile them up high. Eventually I will sort through them..like a year later. Went here about 10 minutes before closing time. My face showed the , "So what, your still open, what you gonna do about it?" We were looking for 1 particular item though. A dish drainer. Currently I have been using one for the last 3 years from Target. It was cheap white plastic, kinda small, that cost about $10. This new one is 3 times the size, and comes equipped with several add on's. I never even thought about replacing my dish drainer. Especially one that costs $80.00. I would have never paid that before, but upgrading your kitchen can make you do that. This dish drainer is awfully nice though. It really is top of the line, which it should be. It has a built in butcher block, and a wine glass holder. There is even a spinning drain underneath that allows water to run back into the sink from the drying dishes. There were several sales that I noticed while picking up the drainer. Mainly on office storage containers for documents, folders and such. It was an experience. I will have to come back and browse the entire store, remember, I only had 10 minutes. This location is next door to Pinkberry and CVS. It looks 2 story, but only the escalator is downstairs leading to the store upstairs. read more

Where anxiety takes brick and mortar form... I typically come in here for 1 thing and find myself in a container trance. Thoughts like "why haven't I labeled every item I own?" "this gift wrapping separator might fit in my apartment" and "your spices cabinet sucks" begin to take over. My creative genius gets extremely overwhelmed in this store. Luckily the staff members are organizational ninjas (and really kind). I've yet to contain most of my belongings but as my Grandfather always said "everything has a place and everything in its place"....so yeah. This is the holy grail for anal people and I think their prices directly correlate with their anal needs. You can't put a price on staying organized, right? read more

Oh Container Store, how do I love thee? Let me count the ways.... - Sections are clearly marked - Everything is well organized (duh!) - Staff is always friendly & helpful - Closet displays make me drool - So many ideas of what I could do - Easy to find what I'm looking for - Everything is well organized (wait...I already covered that) Most people probably don't go to the Container Store to browse. But I could totally spend close to an hour in one just dreaming up all the options of what I could do to my house. And then I would need to find an attorney because my husband would want to leave me. When Container Store offers legal consulting services, they will truly have it all! Only kidding. But seriously, it is one of my favorite places to shop as it feeds my inner nerd. read more

If you are like me, and you love nothing more than to divi up all of your possessions into neat labeled boxes, cupboards, drawers, and shelves, than this place is for you. My goodness, my neurotic tendencies to organize start shaking in their bloomers, like a sort of Spidy-sense, but for super neat people. Suddenly, anything is possible! I could use this little box here to organize my shoelaces, and looky here!.. I can separate my sports bras from my work bras. (yes, I have work bras). I can organize my q-tips and cotton balls, alphabetize my spices, and hang shelves, shoe racks,and pot holders from every corner of my apartment. That's right ladies and Gents, Everything and anything has a place! There are boxes tiny enough to hold glass beads and big enough to hold your Aunt Sally! So come one, come all, down to your neighborhood container store and finally get your crap off the floor. Seriously though- I almost tripped. read more

The Container Store has moved down Peachtree to world's most horrible shopping intersection. There has to be at least 5 wrecks here every day. It has expanded and cleaned up a bit from the old store at the Piedmont Peachtree intersection, but at the end of the day a Container Store is just a store full of containers no matter where it is located. I'm trying to organize my life these days so obviously I assumed that I needed the Container Store to help me. I went in looking for a rack of sorts to hang on the back of a closet door to store wrapping materials in. I browsed through the isles of clever storage devices and wasn't seeing anything so I enlisted the help of an employee. He proceeded to try to convince me I needed an $80 closet installation and nothing else could make sense. Needless to say, I was not convinced that my wrapping paper and ribbons deserved an $80 home. I was disappointed that my new Container Store friend could not help me find a more creative containing solution. My wrapping paper explosion that occurred after the holidays is still sitting in a terrible pile in the corner of my room so that is probably why I'm feeling so hostile towards containing devices right now. read more

I love it here! Me and my sister had a great time looking at everything they had. Everything was so neat and organized and the workers were all so friendly and helpful :) one lady went out of her way to help us find what we needed. One of my favorite stores! read more

This place is a dream come true for many such as myself. Just for the record, there is nothing wrong with being a little OCD about having a well organized home. Clear the clutter = clear and calm the mind. So this review is about my Zen experience with my Elfa purchase. It was a great experience from the initial consultation to the actual purchase to the installation service. I went to the store to ask about the shelving and how to get started. I saw a sign that the free installation on the Elfa shelving was valid through the rest of the month and I only had a few days to take advantage of that. The salesperson assured me that as long as I started the consultation process now then she would honor the deal if I decided to make the purchase. A consultant, Susan, was highly recommended to me. She had previously worked at the store and was now an Elfa consultant. (Elfa brand shelving is a Swedish company and sold at the Container Store). I called her to schedule an appointment to look at my master closet and pantry. The consultation was $100 and she stayed a little over an hour at my place. Susan asked my questions about my best challenges and what I would like to see. Then she took measurements and got a plan with pricing info for me two days later. Though I initially had sticker shock, I made some tweaks and figured out what worked best for me. She walked me through everything on the phone and I expressed some hesitation only because I had a hard time figuring out what it would look like. Susan suggested that I go to the store and have a salesperson, Sharon, show me how certain shelving looks. Sharon was very nice and helpful. I appreciated this gesture from Susan and Sharon! At that time, I made a few last tweaks, purchased the shelving, and set up a date for the installation. Two weeks later, Alex arrived to install the shelving on Saturday morning. I was a little annoyed to pay a $80 delivery fee for materials. It should have been included as part of the installation which I was very pleased to get the free deal on that (which would have been $500+). The installation took 3.5 hours and Alex did a terrific job including the clean up. Susan arrived at the end of the installation to help me organize. She offers organization skills for $75/hr and I purchased two hours. Susan is quick, friendly, and very professional. There were a few small follow up items that Susan and Alex followed up on immediately and took care of the next weekend free of charge. Overall the Elfa shelving has an IKEA look but higher quality and thus, more expensive. I would only do this again during an Elfa sale....it is pricey and can add up quickly. My pantry and master closet look amazing. Definitely recommend Elfa shelving (when it goes on sale about 3 times a year). Alex and Susan were so great to work with. I will probably be calling Susan soon to help with more arranging services. read more

The Container Store - Elfa drawers, dividers for handbags, dress hang shelving - Home Organization Near Me - Atlanta, Georgia

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I can hardly contain myself in this store.... OK. That was funny, did anyone else write that? I prefer a good old fashioned brick and mortar store instead of internet shopping. So whereas some people will wonder where to get something which leads them to AMAZON. Instead, I just get into my car and go to Container Store. Living 1 mile away makes it easy and convenient, but even if I didn't I think I would seek this place out. Looking for a box to put the odd shape christmas present in? They have it. Looking for a stylish lunch box to sit on top of your refrigerator because you think you are going to take your lunch everyday but never do? They have it. Looking for a pen refill for your favorite MOLESKIN pen? They have it. They have those odd items and so many more......... Plus practical stuff like Trash Cans and Shelving Units, and fun post it notes for your office. Adding to the ease of shopping, a new, spacious store, lots of parking, and a convenient location no wonder I can hardly contain myself! read more

Great customer service! I never can not find what I'm looking for. I could stay in here all day. I love the fact that all of their products are the best of the best on the shelf and that stand by the products durability. I can't wait until the annual sale they have at the end of the year for Elf shelves. It's a pleasure to see the same faces over the years. Great place to visit and see what's new on the shelves if you have nothing else to do. Like I said I spend all day in there. Great place for anyone to utilize. There not one person that doesn't need organization. read more

I love this store!!! Everything you can imagine that needs to be container you can fins it here. They have interesting tricks and organizing ideas displayed throughout the store. Their staff is always waiting to assist you in whatever you need help with they even have great ideas for you too! My favorite secitons are Kitchen, Office and Travel! read more

I have always loved the Container Store. They have great items for the house and I love to organize. Unfortunately, I had to return some bins I previously purchased because they didn't end up working. There were tons of people in the store and a long line to check out. The checkout clerk was friendly enough, but very condescending in that some leaf debris from plants I purchased before arriving to the Container Store ended up in one of the containers. She told me 4 separate times how I need to make sure that I clean items I return. I apologized several times and was embarrassed that I didn't even look in them before handing them off. She kept emphasizing how one was dirty and how an employee would now have to clean out the bin. I would have gladly taken it from her to wipe out the fern debris, but she made a big deal about it and how it was no problem at that point. This went from consumer education/making a mistake to beratement. read more

DO NOT USE FOR ELFA CLOSET! I had used the container store years ago to install extra shelves in my closet so I went to them with a design this past March to install my new closet. I drew a very specific design with exact measurements on each wall(three walls: 3'x12'x3')The installer came to my house and installed only one wall so what was supposed to be on wall 1&3 was all on wall 2. I lost 6 feet of closet space and I told him it was all wrong and he argued with me that I hadn't lost any closet space! And said he had another appointment and it would take weeks for then to come fix this. I didn't have weeks because I was moving in the next day. I had to get rid of 1/3 of my clothes because of their mistake and I called the store the following week and they were unwilling to come to a compromise about giving me my money back. So I spoke to my credit card company about this and the manager Sharon Kintzler who has no idea what customer service is and was also unwilling to come to a compromise with me about refunding my money for not providing me with the closet that I paid for. She had a very bad attitude and was very rude. I don't understand how she is a manager. DO NOT USE THEM FOR YOUR CLOSET DESIGN. read more

This was my first visit to the Container Store post relocation. I must say, there are more parking space, but still in a high traffic area. Even though it's two story, the bottom floor only has esclators and elevators. The layout appealing and a neat freak's paradise (clearly). My favorite part of the container store is the bedroom/closet organization. The displays leave me fawning. I like ordering online from Container Store and picking it up in person. You can opt to receive a text or email of when your purchase is ready. Call in when you arrive and they'll bring the items to you. Curbside service is great for bulky purchases. I got great, friendly, timely service when I came, albeit, it was on a weekday. There's also a kiosk right in front of you once you enter the store upstairs with clerks to assist you. There is also a computer to check for items located at the kiosk read more

Yeah, I'm not afraid to admit that I probably get in touch with my feminine side when I go to the Container store. If I have a feminine side. This place has freakin' everything. read more

I love the Container Store. And, I cut my CS teeth at the Buckhead store in ATL. However, they've moved. We were there to buy Elfa during the annual sale. I expected to wait for a design associate. However, we waited not because there were others in front of us but because no design associates were in the department...WITH A SALE ON!!! When we were finally waited on the experience was great and we did a wonderful closet design. However, I'm not sure my partner would go through it again. Overall, it was not a good experience. read more

I love this place, mainly because I crave organization. If I had unlimited funds, I would buy out half the store. No lie.

Oh my gosh. First time here. My wife loved it. Containers for any room in the house. Clean store, friendly staff. Will definitely be back. Prices are reasonable and containers are sturdy with all different sizes. read more

Brand new store. Looks are deceiving. Couldn't find a soul to assist with ab in store search for a specific item that was In the catalog. The help needs training. read more

This is one of the few places I can come and never leave empty handed! I'm not the most organized person in the world, but the container store definitely gives me some sanity.Thanks to some super helpful employees ( it was a team effort!), my kitchen cabinets, pantry, and fridge now seem 10 times bigger!!!! I think the new location is a big step up- I could barely even turn into the old store because traffic was so bad. This is a place that really makes you feel good when you shop here. Everyone's happy and helpful. No one makes me toss my pinkberry and they always carry my loot out to the car. :) read more

This store is amazing!!! Stella is an outstanding employee, who beyond the call of duty to assist me. She is the example of the type of employee you want to hire!!! Shop here and ask for Stella!! read more

We spent $2000 on a custom closet and decided to install it ourselves. The installation was fairly easy. The store forgetting to include items we purchased and were essential to installation were the hard part. We had to go back to the store three times before we finally were provided everything for which we paid. Store associates didn't even apologize. One even made it seem I was stupid for thinking I was missing a piece. Another piece they originally gave us appeared to be a broken one someone had already returned. The product is pretty good but the rest of the experience confirmed that we will never shop there again. read more

This was my first ever visit to a Container Store, and I am very impressed. The store layout is clean and well organized. The shelves are well stocked and appropriately labeled. I came on my lunch break and was in a hurry so I asked the woman at the front register where my item might be located. She immediately pointed me in the correct direction and had someone waiting for me by the time I go there. The whole experience was a pleasure! read more

Would rate ZERO STARS if I could! This place is so frustrating and ELFA designs SUCK by most of the people. So over the money I've WASTED, to not have a better design! read more

Well I love the store and the products but when I was there the staff was not very knowledgeable when I asked if they had a certain kitchen item they just told me to go look in the back isle and no one directed me or helped me thereafter which was frustrating because I left without what I was looking for- still not knowing if they had it but I did not want to keep digging around. I think most of their product is pretty clearly laid out but could have used more help. Again still worth going to if you need containers- definitely your place! read more

i just had my first encounter with the container store regarding my closet and had to write a review. from my appointment with claudia to the installation with paul, it was complete professionalism and wonderful attitudes! claudia was extremely friendly and helpful in setting up and reconfiguring my closet on the computer the way i wanted and processing everything and setting up my installation. paul installed the closet and was very professional and friendly and on time! that store is run like a well oiled machine and i just wanted to let them know how much that kind of service is appreciated!! wish everyone ran their busniess like that. read more