I am new to the area and rehabbed a house I bought. I had to have the entire house interior…read morepainted. The staff at Splash Of Color Paint went above and beyond to make sure I had the right color, the right paint and everything I needed to succeed. They also helped me when it came time to painting my newly built deck. They provided a measuring device to ensure that the new wood was dry enough to paint. I would definitely recommend this business. Thanks!

I have been there a couple of times for pool supplies and the staff is very rude. If you ask…read morequestions they act as if you are bothering them. There is a waiting list for chlorine and we are on it, my wife asked where we were on the list and the lady told her very rudely "you'll know when we call you". Another time when paying, the clerk just threw my card back at me when he could have just handed it to me. Overall I will not go back because of the poor customer service

When they advertise a gallon price, charge you that price and give you 3 5/8 of a gallon, it is…read morejust wrong.

The staff used to be so friendly! Current staff doesn't help whatsoever and they act like they are…read moreinconvenienced if you ask for help. Definitely go to the South Elgin, they are much more helpful.

We have been working with Holly (color consultant at JC Licht) for the past 9 months on various…read moreprojects. Every time she has come through for us with amazing color choices that really speak to us and what we are looking for. She is incredibly patient, genuinely listens to her clients, and is incredibly thorough in ways I would have never thought of. Holly is really passionate about color and loves educating her clients on it, which is super helpful to understand the color process and what to look for. On our last project Dora and Holly really went out of their way for me. I mean WAY above and beyond their job description, in the midst of me having a meltdown over our house renovation. I will never be able to thank them enough for their enormous patience in how they handled me and the situation. Between Holly's incredible talent for color and their unbelievable customer service, I am a customer for life!! If you are starting from scratch with an idea or testing your designer's color choices (I have been in both situations), Holly is the only color consultant you need to call. In regards to paint, if you are someone like me who suffers from migraines due to toxic fumes, etc., Aura is an amazing paint product. Yes, it is $89 a gallon, but you can sleep in the room your painting, with no fumes and no migraines. The paint itself is a dream to work with, even for paint dummies like my husband and I. If your budget will allow the cost, to me it's worth every penny!

So I've had cancer. I'd been working with JC Licht's wallpaper dept. (Breanna, to be specific) 2…read moreyrs ago before Dx. Gave an $80 cash deposit for 4 books at that time. Returned all books promptly. Within days. Told that someone from the wallpaper dept had to be there to handle the refund, which my husband was assured would happen. Then forgot all about the bathroom/wallpaper project as anyone would with surgery, etc. Contacted JC L recently only to be told that my cash was theirs/gone. This is the only business unwilling to make any concession given these circumstances. As longtime (we're talking 3 generations!) Geneva residents, who choose to shop our local businesses vs. Amazon, etc., this is so very disappointing!

It's ok not the greatest customer service I'd only go here if I really needed something quick and…read moreWalmart didn't gave it

From the owner: Your local Sherwin-Williams Paint Store in Ottawa, IL, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies for home updates, DIY projects, and contractor work across suburban communities. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

The people at Lloyds were great! We bought a bunch of paint and stain there when we took on the…read moremassive job of painting the outside of our house. The house is cedar and stucco so we needed a lot of advice on which paints/stains/prep work to do and now our house looks great and I expect it will stay that way for a long time. They carry a great product and when we were going to purchase the products they suggested we buy it a week later because they were having an annual sale. That saved us a ton of money! Plus it took us about 4 months to paint (in our off hours and weekends) They let us have the sale price for the whole project but we were able to make smaller purchases of paint as we needed it! Great customer service!

Great service from Louis and his Team. Very knowledgable and helpful in picking the correct…read moreproducts for my home remodeling project. Thanks, I will be back for more paint and supplies!

Helpful team got me a ton of samples and talked through the differences in sheens. Tons of colors…read moreto choose from and all the other tools you'd need as well.

The people are very helpful and patient. They helped me pick the paint and find a painter.read more

Great folks. Walking distance from the historic district they're very convenient and very…read moreknowledgeable about old houses and how to do it right so it lasts..

I called in my order earlier this week and Sierra was very nice and helpful…read more My painter actually had some stuff on his list that I couldn't find on the website so I called it in. She called when it was ready. When I went to pick it up another coworker that has started his shift helped me. There was some confusion on if my credit card was run but it got sorted out. Then today my painter needed another two gallons and I called it in and they had it ready. Great customer service and they are very polite and friendly.

I was referred to Sherwin-Williams by a contractor and wasn't disappointed. I called first to…read moreverify hours and to have a few questions answered. Odell picked up the phone after a couple rings introduced himself, thanked me for calling and asked what project he could assist with. After the Q&A I went in to purchase supplies for our remodel and Odell greeted me as soon as I walked in. Odell made my experience a smooth one with no up selling only recommending the supplies I needed with each having an explanation of why he recommended each item. Thank you Odell and Sherwin Williams for the outstanding customer service and quality products.

Great location! Phil and all staff are super helpful and patient. They know their products and are…read morebest at explaining the best way to achieve project goals. Thanks!

We spent nearly $20,000 with this company in 2022 on window treatments for our new townhome,…read moreincluding motorized Hunter Douglas blinds. One of those blinds failed in the very first summer we owned it. Since then, the company has been out to "repair" the same blind at least ten times. At one point, they shipped it back to Hunter Douglas, leaving us without a window treatment for two of the three months we actually live in the townhome each year. Despite the repeated failures, they have refused to replace the defective blind. Instead, they continue to send technicians out for the same problem, and after year 1 they charge us a service fee every single time. We have pleaded with them to stand behind their product and provide a replacement, but they clearly care more about billing for service calls than actually solving the issue. Their service approach can only be described as "we don't care about our customers." If you are considering using this company, my advice is simple: stay away.

I dropped in here for the first time for some Benjamin Moore paint for a repair project.  It's a…read morenice, clean, airy, and quaint corner storefront location with refreshing good ol' fashioned free street parking right out front on Northwest Highway.  They also have a rear parking lot.  Decent quality paint is expensive, and Bill, the friendly owner/manager was very helpful in explaining to me what I was getting for paint costs that range all the way from $33 to $77/gallon.  I don't need my own paint very often anymore but if and when I do, I won't hesitate to return here.

We are a painting company and we love Mount Prospect Paint! They are always so helpful and nice to…read morework with. I highly recommend them.