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GoldMax

4.0 (1 review)
Open • 11:00 am - 3:00 pm

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14 years ago

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Cash America Pawn

Cash America Pawn

2.4(5 reviews)
6.6 mi

The manager George help me out so much great person to work with answer all my questions went…read morethrough all the paper work.

My wife and I have been loyal customers of this Cash America location for a long time, faithfully…read morepaying on our loans, yet for over a year we have consistently dealt with unprofessional behavior and disrespect from an employee named Jasmine and District Manager Chris. The issues first began in November when Jasmine contacted me after I had already left the store and demanded I return over a very small remaining balance issue. Since then, my wife has contacted Cash America corporate multiple times attempting to file complaints, yet we never received any meaningful follow-up or resolution. Most recently, my wife was dealing with a serious emergency and asked me to make a payment on her loan. When the loan was originally opened, we were informed that while only the account holder could pick up the item unless the ticket was signed over, anyone could make a payment with the proper information. However, Jasmine refused to accept the payment, prevented other employees from assisting me, and created an unnecessary issue despite this being explained. When I calmly expressed that the situation felt disrespectful and inconsistent with policy, she threatened to call the police on me simply for voicing concerns. There were also instances where different names were provided over the phone during prior complaints, including identifying herself as "Stephanie." What is most concerning is the behavior from District Manager Chris. During previous complaint conversations, he spoke to me in an extremely disrespectful and hostile manner, including using racial language and inappropriate comments. After that incident, we specifically requested that he no longer contact us directly and asked to speak with someone above him instead. Despite that request, after the most recent incident, Chris once again contacted my wife's phone directly and left a disrespectful voicemail rather than professionally escalating the complaint. My wife was also previously hung up on while attempting to make complaints regarding the treatment we received. At this point, the lack of professionalism, accountability, and customer respect at this location is extremely concerning. We have continued attempting to resolve these issues professionally for months, but the behavior has continued. We are asking for someone above the district level within Cash America corporate leadership or Human Resources to please review these concerns and contact us directly regarding this matter.

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Cash America Pawn
Cash America Pawn
Cash America Pawn

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Fast Cash and Pawn - Fast Cash and Pawn

Fast Cash and Pawn

4.0(4 reviews)
7.6 mi

Selection is mediocre at best which isn't surprising since Warrenville is a very small conservative…read moretown. I would know since I grew up here. But that is not why I created a yelp account to leave this review. Every time I've ever done business here the older male is extremely rude and never lets you finish your sentences. Every time you open your mouth he will talk over you. Extremely unprofessional. I feel extremely sorry for the young man and woman that is always in the shop with him. It is no wonder, every time I have ever walked into this shop, there is no other customers and you could hear a needle drop. Interesting how this place happens to stay in business. It's a pawn shop, older timer, nobody is walking into your shop that smells of an old antique goodwill store trying to collect money from you that will make any relevance in someone's financial life. It is a pawn shop, people will sell their old used junk to you for lunch and coffee money. So unless you're looking for VHS tapes or used junk... avoid this shop. There are so many better options around the area where you'll be able to sell your stuff without having to deal with the tedious hassle of trying to communicate with a very stubborn individual.

Go see JC at this shop!! He has helped me and even has given me advice on stuff I have brought…read morein!!! I recommend this shop if you need to buy or sell something!!

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Fast Cash and Pawn - Cash in today

Cash in today

Fast Cash and Pawn - Call today 630-836-2499

Call today 630-836-2499

Fast Cash and Pawn - Cash in 5 Minutes

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Cash in 5 Minutes

GoldMax - jewelry - Updated May 2026

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