Mauro is the best. I have taken 4 pieces to be repaired and they were all great. I strongly…read morerecommend Golden Valley Jewelers for any jewelry needs.

We are from out of town and came in for a wedding. As a wedding present we bought a watch for the…read moregroom. It was too loose so we walked down the street after yelping a quick search. We were nicely greeted and the jeweler came to the rescue by removing a link. Then was so sweet after we told him the story, didn't even charge us. Please stop in and use his services or pick out a new sparkle. Thank you for making sometimes an anxiety filled event pleasurable.

Great local jeweler! Good prices, good services, good…read moreconversations!! I would recommend anyone in need of custom jewelry or repair go support Mr. Marco's.

Went in for watch battery replacement, left intending to go back. Personable couple own business…read morewith focus on custom jewelry. Marco replaced battery and then we discussed jewelry for Indian Diwali celebration and for holidays here. I'll be back!!!

My husband decided to surprise me with a diamond tennis bracelet. He visited the store and met with…read moreSara, who showed him some options that he narrowed down before bringing me in. When we went in Sara was warm, welcoming, connected with us (and our children who were with us). She showed me options I didn't even know existed, and we selected a beautiful, wearable option that I know I will wear for many days to come! Highly recommend Sara for a friendly, kind, and enjoyable shopping experience!

I visited the store today to ask for a Gucci watch repair and to purchase a diamond necklace. The…read morestore was crowded---- Love to see a local business thrive. I waited for 15 minutes, behind another customer waiting. When a new customer barreled inside and cut ahead of us in line, I expected a sales person to ask who was next or to address the situation. Instead, he waited on the line-cutter. If take-a-number is too gauche, inquiring whose turn it is works. I took my business to another place in town.

Such a pleasure shopping for engagement and wedding rings with the assistance of Hannah at…read moreRichard's Jewelry Store in Westfield. She is so personal and professional, and has a way of making you feel comfortable as soon as we met her! We have been back several times because we know Richard's is the best jewelry store and they offer "Exceptional" customer service. Thank you Hannah! Cathy & Jon

I wanted an anniversary ring that looked just like my wedding band and have it connected to my…read morewedding set. They matched the band perfectly and cleaned up my 25-yr-old rings to the point that when I put the ring on, I'm not sure which is the original wedding band and which is the new band. They also reset some diamond earrings so I could more easily wear them. I would recommend them to anyone looking for professional craftsmanship.

Ok,so I have been going here for many yrs.I have bought alot of jewelry including a 10k diamond…read moreanniversary ring.The amount of money that I've spent here is crazy. Even though I'm a good customer they are still rude,still argue,and don't do their jobs. I recently sent my wife there to do inspection on jewelry.When my wife went in,she had asked them to send out my gold bracelet to have the clasp fixed.The old guy behind the counter insisted on fixing it him self.my wife said no thank you,my husband was very specific about sending it out. The employee basicly refused (even though I have the warranty on it and that's covered in it) I may never be spending money here again after this!

I was reminded recently why I simply cannot stand this location. The employees here are beyond rude…read moreand I don't even think they realize how rude they are. Now granted, I'm not a huge Kay's fan anyway, but my engagement and wedding rings are from Kay's and so I am forced to go to a location every six months for the warranty on my ring. (Which by the way has broken so many times that I have recently been given a store credit in which I will have to give my ring back and pick out a new one) So anyway, as you can see I have a problem with Kay's. I remember a few years ago when my diamonds continually fell out or became broken that an associate then asked me 'do you take a hammer to your ring?' Umm... What? I went for my dreaded warranty check up. When walking in I got a how can I help you. I wanted my rings checked and gave them to her. She then looked at my ring and asked if I wanted to upgrade my diamond. To me, that is simply flat out rude. You have no backstory on my diamond or knowledge of the history. Don't ask something like that. I am supposed to be going to their diamond event soon to get my new ring. I asked about the date where I was told I needed to make an appointment. I was then asked again if want to upgrade my diamond. Again, I said no and explained that I have a credit for a new ring because mine has broken so many times. What are your times I ask 11 or 12. Well, it's a Friday and we both work. You have nothing later? No, what time can you come then 7 We're done at 7 Okay 6 Um, no we can't do that either. So she walks away and I'm really just wanting my rings back by now. She comes with a paper and starts filling it out saying we have an appt at 6 for the event. I told her it was too far for us to drive and I wouldn't be coming. She again asked if I was sure I wouldn't want to upgrade my diamond (again diamond not ring). I was about ready to L.M.S. ( I'll let you figure that out) when I said no and asked for my rings and to leave. She did of course have to throw in there that she trained the new manager at my preferred location and that he was a result of her great teachings. Never again will I go into this store.

The service is great but the 14k gold jewelry quality is pretty bad. So I previously bought a solid…read more14k gold chain which was around 600+$ and the chain did not even last more than 6 months ,the problem was the shitty lobster clasp that couldn't even hold the weight of the gold link. If you want quality 14 gold don't spend your hard earned money on this crappy jewelry store it might look nice in the moment but in reality none of that shiny 14 k gold will last long ,you might get lucky if you can get 1 year without the jewelry falling apart smh Ps I wish I had the photo to show you the shitty clasp on the chain but the chain fell off my neck before I noticed anything was missing

I had a vintage ring that I loved but the setting was worn. I think it was gold plated but soon…read moreturned dark because I wore it so much. I took the ring to Gloria's. They replicated the setting with rose gold. Very fair price too. It turned out fantastic! The craftsmanship is excellent and I was so excited with the finished result. See for yourself!

Best service and expertise hands down! Woman owned business and the owner, Ashley helped me design…read moreand make the most beautiful custom engagement ring and wedding band for my future wife. Everywhere we go we get nothing but compliments. Couldn't be happier with the service provided! Highly recommend

Very nice and fast. Felt very comfortable asking for help in there. Young ladies willing to helpread more

Art is a classically trained bench jeweler and a pleasure to work with…read more I refer all my friends to him here

Great customer service, always 100% honest. He reset the prongs on my engagement ring after 40…read moreyears of wear and tear and I wouldn't trust anyone else with my mom's diamonds that are in it. He also has beautiful items for sale and has never steered us wrong.

I have taken many of my pieces to fox jewelers for work and I am always so pleased with the…read moreresults. Their team is very easy to work with and super friendly. I couldn't recommend them enough.

I called Fox Jewelers based on a personal referral from a friend. Meeting with the owner, Tom, was…read moretruly an enjoyable experience. He took time to explain every step of the process in my selling old scrap gold jewelry. It was refreshing to see someone take time and care about the customer's interest as well as his own. Honesty in this profession is so important and I can truly say that I trusted him 100%. What a welcoming, friendly and professional experience!