We cannot recommend Fox Jewelers and Melissa enough!! Everyone is so welcoming and just wonderful…read moreto work with. I brought a picture from Pinterest and knew nothing about diamond rings coming into my first appointment. Melissa made my ring from scratch and absolutely perfected it without me ever seeing it! I trust her with my life, lol!! Worked with us for our bands too and got me exactly what I wanted! Love this place and people so much thank you!!!!

I have taken many of my pieces to fox jewelers for work and I am always so pleased with the…read moreresults. Their team is very easy to work with and super friendly. I couldn't recommend them enough.

State Street is the best in the Fox Valley. They added a ring to my other ring and it turned out…read morebeautiful. They also have the best salespeople!

I had brought a watch in for repair. T My watch chrono…read morestopped working. They took a look at it said time still works. I asked if that could send it out kept telling. Me it would be 650 dollars to fix it. I took it to a different repair shop. I got it fixed for 160 dollars.

This jewelry store did everything possible to help me save my favorite ring. Originally I was…read moretrying to not change anything but after talking with the owner, Lauren, we decided to go with a bezel setting and it looks even better than the day I bought the ring! It looks so fabulous! Thank you for everything you all did to help me find a way to keep my treasured ring! I know the stone isn't meant to be an every day stone but I wear it every day! I don't ever want to take it off!!

I purchased my wife's engagement and our wedding rings from the previous Diamond Mart business…read more(over 13 years ago), so when Billy said he would help us with a resize and repair, we were very grateful! Prior to coming to the Diamondaire, we researched several jewelers closer to us and we were surprised at their customer service. We heard things like, "It will be ready in 1 month," and "Why would you want a loupe to look at your diamond... you don't trust us?" We were slow to consult with the Diamondaire because it's about 45min away from us. When my wife first called the Diamondaire, she was immediately quoted a turnaround of 24 hours or potentially same day, with a cost estimate that was under all of the local jewelers around us. When we came to the store, we were greeted with kindness and care that we hadn't found anywhere else. I highly recommend the Diamondaire for both purchasing and repairing your jewelry. This is the kind of service you expect when you are putting down your hard-earned money for high quality jewelry. We will gladly come here for our next purchase and for regular cleanings, even with the long distance!

Mauro is the best. I have taken 4 pieces to be repaired and they were all great. I strongly…read morerecommend Golden Valley Jewelers for any jewelry needs.

We are from out of town and came in for a wedding. As a wedding present we bought a watch for the…read moregroom. It was too loose so we walked down the street after yelping a quick search. We were nicely greeted and the jeweler came to the rescue by removing a link. Then was so sweet after we told him the story, didn't even charge us. Please stop in and use his services or pick out a new sparkle. Thank you for making sometimes an anxiety filled event pleasurable.

Great local jeweler! Good prices, good services, good…read moreconversations!! I would recommend anyone in need of custom jewelry or repair go support Mr. Marco's.

Went in for watch battery replacement, left intending to go back. Personable couple own business…read morewith focus on custom jewelry. Marco replaced battery and then we discussed jewelry for Indian Diwali celebration and for holidays here. I'll be back!!!

Exceptional work. I will take all my jewelry there from now on. My Rolex looks brand new and my…read morering looks amazing!!

I've been doing business (30+yrs) originally with Matson Jewelers in St Charles and its transition…read moreto Margaret Matson Jewelers on 3rd St. in Geneva. Everything from a custom made diamond ring to watches, broaches and watch repair. I trust her judgement and recommendations. Margaret always has a nice and special selection of jewelry to choose from.

I was reminded recently why I simply cannot stand this location. The employees here are beyond rude…read moreand I don't even think they realize how rude they are. Now granted, I'm not a huge Kay's fan anyway, but my engagement and wedding rings are from Kay's and so I am forced to go to a location every six months for the warranty on my ring. (Which by the way has broken so many times that I have recently been given a store credit in which I will have to give my ring back and pick out a new one) So anyway, as you can see I have a problem with Kay's. I remember a few years ago when my diamonds continually fell out or became broken that an associate then asked me 'do you take a hammer to your ring?' Umm... What? I went for my dreaded warranty check up. When walking in I got a how can I help you. I wanted my rings checked and gave them to her. She then looked at my ring and asked if I wanted to upgrade my diamond. To me, that is simply flat out rude. You have no backstory on my diamond or knowledge of the history. Don't ask something like that. I am supposed to be going to their diamond event soon to get my new ring. I asked about the date where I was told I needed to make an appointment. I was then asked again if want to upgrade my diamond. Again, I said no and explained that I have a credit for a new ring because mine has broken so many times. What are your times I ask 11 or 12. Well, it's a Friday and we both work. You have nothing later? No, what time can you come then 7 We're done at 7 Okay 6 Um, no we can't do that either. So she walks away and I'm really just wanting my rings back by now. She comes with a paper and starts filling it out saying we have an appt at 6 for the event. I told her it was too far for us to drive and I wouldn't be coming. She again asked if I was sure I wouldn't want to upgrade my diamond (again diamond not ring). I was about ready to L.M.S. ( I'll let you figure that out) when I said no and asked for my rings and to leave. She did of course have to throw in there that she trained the new manager at my preferred location and that he was a result of her great teachings. Never again will I go into this store.

Great place to go if you like to be treated as if your are invisible…read more Went in on a Saturday afternoon and though the staff was speaking with two other customers, there was no hello, no eye contact. Waited another five minutes and walked out. Purchased my watches at a different jewelers.

I had an absolutely wonderful experience at this jewelry store. From the moment I walked in, the…read morestaff was incredibly polite, friendly, and welcoming. They took their time with me, answered all my questions, and never made me feel rushed or pressured. They were genuinely helpful and worked with me to find exactly what I was looking for. On top of that, they gave me a great price, which I truly appreciated. It's rare to find a place where you feel respected, valued, and well taken care of all at once. I'm very happy with my necklace and will definitely be coming back. Highly recommend this store to anyone looking for quality jewelry and excellent customer service.

I had a new design ring made with my previous triangle diamond. The layout and design was…read morecarefully crafted, to the diamond setting and gold band, When I went to pick it up the trillion diamond ring it was so astonishing ! and I was overwhelmed with joy and happiness because I was able to use my previous wedding ring and make it all new. Do not hesitate to go to this jewelry store because they will amaze you with their designs and the quality of gold and attention to details are spot on!

Simply PERFECTION on so many levels! From outstanding customer service to the unbelievable…read morebeautiful and unique design of the jewelry! Family business is how the business should be about..it's all about the customer and their needs, and that how I feel when I shop at this boutique ( not only once )

The repair work on my engagement ring is PHENOMENAL!!! Well worth every penny and the wait…read more Also the jewelry there is gorgeous and custom made!! Will definitely go back!!

Always excellent..... at everything!! From designing to crafting to getting things in from all over…read morethe world to look at to finishing it up and to price it is all excellent!

My family has worked with MJ Miller for years. Most recently I brought in a ring to be resized, I…read morewas told it may take several weeks, 3 days later I received a call it was ready for pick up! Great customer service, beautiful jewelry and they support 45! Thank you MJ Miller for all your hard work and dedication, I am privileged to be able to be your customer. Ps. To the lady below me complaining about no masks-- get a hobby, this is America. If you don't like a private jeweler's practices take your business elsewhere. God bless the people who stand up for individual freedom and choice and don't fall for all the liberal lies.