A most helpful paint store! First of all, the paint! We've found Benjamin Moore Paint, while…read morecosting more than others, goes on easy, and holds up to years of dare I say it.... abuse. The employees are helpful and are not upset when asked to mix up small samples. No wonder why many paint professionals are often found here. If you're in a hurry, don't come first thing in the morning, that's when we've found them most busy.....

Extremely helpful, informative service. Came in with a specific color in mind & Kevin helped me…read morefind it. He even carried my paint to the car for me. I also appreciated that he didn't try to up-sell anything. Even when I said that my cutting in brush was a little stiff & crunchy, he told me that it would come back to life if I just soaked it. I will be back again!

They are always knowledgeable, helpful and friendly. Alan and Kiley went above and beyond to help…read moreme choose colors. Highly recommend!

I was sent here from the Lisle shop because they had no stock and was told that this location…read moreshould have something like 6 cans of paint of the variety I was looking for. Well, either their computer system was not up to date or they had a busy morning because they were all out. I really don't understand how these paint stores can have no paint! The clerk upgraded me to the next level of quality (which would have been a bit more expensive) without charging for the upgrade, since they didn't have what I wanted to buy. Sherwin-Williams paint is expensive (paint is $$$ anyway these days); I only went with it because that was what my handyman said he uses. Glad I finally got the paint, but overall this was a frustrating shopping experience.

I have purchased a lot of paint, wallpaper, and supplies from this store over the 35 years that we…read morehave lived in Naperville. I needed a can that I purchased a year ago and hadn't gotten around to using until now reshaken. They said no. Someone's can had leaked once so they have a blanket no rule. I don't believe cans just leak. Maybe they didn't check to see if the lid was secure. Maybe they didn't check the can's structural integrity. Whatever the reason, they won't shake a can once it goes out the door. My opinion, bad customer service. A good customer walked away rejected. I won't ever go back.

We had Alex one of JC Licht's installers come out to install our new blinds. Their wonderful…read moredesigner, Virginia measured perfectly for. Alex was just wonderful- very personable and kind! He did an excellent job! Top notch!! Thank you!!

I was referred to Sherwin-Williams by a contractor and wasn't disappointed. I called first to…read moreverify hours and to have a few questions answered. Odell picked up the phone after a couple rings introduced himself, thanked me for calling and asked what project he could assist with. After the Q&A I went in to purchase supplies for our remodel and Odell greeted me as soon as I walked in. Odell made my experience a smooth one with no up selling only recommending the supplies I needed with each having an explanation of why he recommended each item. Thank you Odell and Sherwin Williams for the outstanding customer service and quality products.

I called in my order earlier this week and Sierra was very nice and helpful…read more My painter actually had some stuff on his list that I couldn't find on the website so I called it in. She called when it was ready. When I went to pick it up another coworker that has started his shift helped me. There was some confusion on if my credit card was run but it got sorted out. Then today my painter needed another two gallons and I called it in and they had it ready. Great customer service and they are very polite and friendly.

Great service from Louis and his Team. Very knowledgable and helpful in picking the correct…read moreproducts for my home remodeling project. Thanks, I will be back for more paint and supplies!

Support your local small businesses, and go to Lloyd's for your painting and wallpapering needs…read moreinstead of Menards, Home Depot or Ace! You won't be sorry! The staff is far more knowledgeable and patient than the folks at the big-box stores. They are super friendly, and they really take the time to help you. They have high quality products at competitive prices. I love the fact that they carry zero-VOC paint. The big-box stores claim to have this, but if you read the labels, you'll find that it is really low-VOC paint. Not the same thing....still contains carcinogens. Another thing I like about Lloyd's is the fact that they keep a record of the paints you purchased and what room you were painting at the time. So when your kid draws on the walls or you accidentally ding the wall while moving furniture, you can just go back to Lloyd's, and they'll mix up a bucket of the same color. Three cheers for Lloyd's! My family has been visiting them my whole life, and we're never disappointed.

The staff used to be so friendly! Current staff doesn't help whatsoever and they act like they are…read moreinconvenienced if you ask for help. Definitely go to the South Elgin, they are much more helpful.

Poor Customer service! They were out of All Matt paint due to supply issues which I fully…read moreunderstand. Supply chain issues are rampant in all industries right now. I asked if he could give me 4 quarts at the Gallon price for the inconvenience. His response was "it's not our fault we are out you can't expect us to take the hit, that's pretty stupid" and he hung up while I was still trying to talk with him. I called the location across town and they were more than happy to accommodate me. I will only go there from now on.

Great customer service! The gentleman who helped me, the manager I think, worked diligently to help…read moreme find a couple of drawer pulls. Got just the right thing that I needed!

Really appreciated the terrific help today from Barb & Dawn. They not only answered my questions -…read moreover the phone & in the store - with expertise but also thought of solutions to concerns before I could even think of them. They are warm, caring and a joy to encounter! Thank you both!