Absolutely blown away by the level of service provided! We were immediately greeted by both reps…read more Naomi came over to help us and explained all the kinds of paints (who knew there would be so many). We went during the sale so the value of the items were great. I definitely suggest looking a your local store and seeing what they have going on. Both Naomi and Jonathan were super kind and made the purchasing process a lot easier than I thought. Will return for my next projects :)

The gentleman working had great customer service and was very helpful! I'll be back:)read more

To whom it may concern,…read more I recently took on a DIY project of painting my master BR. Started my mission at the HB location, where JB assisted me in deciding on color scheme, paint sheen, painting advice and ideas. Once we landed on what I thought was the ideal color, once the paint hit the wall, the color was a bit light. Brought paint back and JB was able to add additional color to darken paint. JB is a rockstar and should be recognized for his patience and his ability to satisfy customers. Signed, One satisfied customer

This store is normally pretty good. But running out of stock with tray liners is unacceptable. Its…read morealways an item used by 90% of customers. Management allowing out of stocks is bad for business. Back in the day when I was working retail, if we were out of something, we got written up. Eventually fired if it continued to happen. NO STOCK, NO SALES, NO MONEY FOR PAYING EMPLOYEES. That's he bottom line. Upper management needs to address this with all business. Covid can not be an excuse. PERIOD

Our shower hose got broken during shower. I searched 4…read morelocations which are Home Depot, Wal Mart, Amazon, and Costco to find 86 inch stainless hose replacement immediately. I found Glacier Bay stainless 86 inch hose at Home Depot, our home location. Thank God! They had a stock which we were looking for. The shower head and hose got worn out fast due to the hard water w calcium in our city. Never last over a year no matter what high price and high brand or not. Costco has no stock, even Wal Mart ships only, no stock, Amazon ships late.... Thank God! My hubby found a right brand w high quality at Home Depot. We replaced it and turned out perfect. Looks durable, 86 inch length is enough to use. Iit has brass inside the hose. It means a good, durable product compared to the cheap products like chrome. Happy day to replace a new Glacier Bay shower hose. I noticed today they all changed Self Check out. Only one cashier is available for heavy construction items.

I've been shopping at Home Depot for many years and have spent thousands of dollars at this store…read more Unfortunately, my recent experience with a return left me very disappointed. I visited the store to return approximately $100 worth of garden supplies that I had purchased a few months ago after deciding not to move forward with our lawn renovation project. I had a clear copy of the original receipt saved on my phone, but I no longer had the credit card used for the purchase because it had been canceled due to fraudulent activity and replaced with a new card. After reviewing my receipt, the associate informed me that she was not permitted to scan a receipt from a phone and instead manually entered the information. When she attempted to process the return, the system rejected it. I asked whether she had contacted a manager, and she called someone named Mike to discuss the situation and describe the items being returned. When the call ended, I was told the return could not be approved and that I would need to provide both the original paper receipt and the original credit card, despite already providing my driver's license as requested. This policy seems inconsistent. Customers can make purchases using digital payment methods and cards stored on their phones, yet a digital copy of a valid receipt was not accepted for a return. Fortunately, I was eventually able to locate the original paper receipt. However, because it had been exposed to sunlight and handled over time, it was faded and difficult to read. Ironically, the clear and legible receipt on my phone was not considered acceptable. Even after producing the paper receipt, I was not refunded to my original form of payment. Instead, I was issued a gift card, effectively forcing me to spend the $100 at Home Depot rather than receiving a refund. To make matters worse, had there been any issue with the second transaction, I would not have been able to receive a refund for purchases made with the store-issued gift card. I understand the need for policies that prevent fraud, but in this case I provided a valid receipt, identification, and a reasonable explanation for why the original credit card was no longer available. The experience felt unnecessarily difficult and left me feeling as though a loyal customer was treated with suspicion rather than common sense.

Thelma at Floor & Decor is generally and helpful. Overall , the service is great for purchasing…read morematerials, and always as smooth when it comes to coordination, installation referrals or detailed information. I will get back to you once my floor is complete. Thanks, Thelma! Happy 4th of July weekend

AJ at Floor & Decor in Fountain Valley was absolutely wonderful to work with. She helped us select…read moreproducts for a safe bathroom remodel for an 80-year-old while still keeping everything looking clean, updated, and within our budget. She quickly narrowed down the best options that met safety standards, which made the process much less overwhelming. What we appreciated most was that AJ truly listened to both of our concerns. She was patient, pleasant, and somehow even provided a little free marriage counseling along the way, helping us compromise on product choices with humor and ease. After we selected our tile, she walked us through all of the finishing details, including edge trim, grout, and a shower niche, so we could make every decision in one visit. We left with all of our choices made and were able to get home in a timely fashion. AJ made what could have been a stressful process feel easy and even enjoyable. We highly recommend asking for her if you visit the Fountain Valley location.

We found everyone at Faucets N Fixtures to be extremely friendly and helpful. Tammie was especially…read morewonderful at helping us pick out the products that met our needs and preferences for our bathroom remodel. They have a large selection of products and their beautiful showroom is very helpful. Would highly recommend.

This is my one-stop boutique for luxury kitchen and bath, where service truly matters as much as…read morethe fixtures themselves, Faucets N' Fixtures long Beach. Their showroom is inviting and large with curated inventory, first-hand experience, and also a dedicated support team to make you feel confident in the choice of top tier. Great prices as well!!

Went in today to identify an old faucet stem. Although they didn't have the part, Andy R. (from the…read moreCerritos store) kindly and diligently looked up the correct part number. Once he identified the part he setup a bid for me to comeback and purchase it right away for quick delivery. Thanks Andy!

I have used this Ferguson location twice now to get plumbing parts and service and knowled was top…read morenotch. Super friendly and helpful. Shout out to Alex that not only got me the right faucet valve part I needed but also told me that I I need to flip a cam on the valve because the valves comes set for hot and you have to make this change to make the faucet handles turn the right direction which I had no clue. This is my new plumbing hardware store!!

We've been here before and as before it's full of great items and great prices. We didn't buy…read moreanything but we're considering some tile and other items for our remodel.

This is my third attempt. I had to wait for an hour just to pick up a product. I am the number one…read morecustomer there that I orders Lots of materials from HD. Please don't let the customer wait for an hour or more just to pick up a product. Just want to thank Eric for pulling my order. He has been above and beyond kudos for you Man thank you. keep up the evidence that you got.

Love this store. Everyone is so helpful. Store is always clean and help is welcoming. Love to get…read moremy keys made here. I never have a problem with their keys Help never acts like you're bothering them. Always helpful finding what you're looking for. Great place to shop.

I am 100% done with Ace Hardware. I have been looking for a particular rake for awhile now. Kept…read morechecking the Ace Hardware website and they show which stores have inventory. Found one online and it says there were 3 at this location. Go in and guy asks if he can help. Show him website and he says, "Never seen one of those here before". I tell him it's on the stores website!!! He tells me to never trust the website. Sounds good. Advice well taken. My business will go elsewhere. Joke of a store and business.